Customer service was great. She explained everything about the location and unit we would be renting. Nice and clean facility.

As someone that came across an unexpected turn along with uncertainty , I can not tell you enough how thankful I am that I found this facility. From day one the staff was thorough, honest, and professional. This facility is safe, clean, and doesn't suprise you with hidden fees. The management is incredibly kind and I highly recommend this location and staff for any needs you may come by regardless of size or time. read more

honestly, I had an amazing experience. The customer service was outstanding and super helpful. I am grateful to say that I am welcomed in this nice establishment. read more

The staff is always willing to go above and beyond to assist. By far the best experience I've had using a storage unit and I would highly recommend! read more

Best customer service and always willing to talk and help you out with anything! Aswell as super funny and kind!

Estoy muy enojada ayer pague por teléfono mi renta y me dijeron que eran casi $396 pero Yo les dije que por qué cl y me dijo la señora que por cierto no recuerdo su nombre la nueva encargada del storage en Anaheim que ahora era requisito tener asegurarananza y le dije que por el momento no por favor no tengo suficientes fondos, yo tengo un pago de una tarjeta cosa que no le dije pero no tenía porque cobrar el dinero si yo NO le dí mí autorización yo tengo que ir a ver qué cubre la aseguranza y además me dijo que eran $12 dólares al mes y se cobra $200 read more

best storage space in the area argi and patty are the best !!! best prices in the area as well

Facility is phenomenal. Staff are very aware and attentive. Definitely worth the price for its location, security and overall accessibility. I rented a u it for roughly 2-3 years and I loved it. I am moving to another facility, but it's still a StorQuest branch. read more

A+ Service, Ease, Value, Cleanliness and Fast! I can't think of anything that wasn't good. I'm a big customer service advocate, and I gotta say give these guys a raise. This was an ideal experience for me and we have the staff to thank for that. Chris, our storage manager "the comedian" had a great vibe from the moment we walked in to the moment we stepped out. He had a Great attitude and professional demeanor on point. Showed us what we needed, gave us all our options, everything laid out flat and fairly. With our options in hand and viewing of the immaculate spaces, we decided to go with the larger unit due to the upfront features and reasonable increase for the size and price. Got our First month for an amazing deal. The other worker, Martin was even kind enough to ask us if we needed the restroom first before he mopped it. He cleaned everything down to even the cup left outside of the property. YES!! Overall, I'm a happy camper, and big smiles all around. COME HERE FOR YOUR STORAGE NEEDS! read more

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I love StorQuest, it's always perfectly clean. The staff is really attentive, friendly,professional and helpful. Totally recommend it. THANK YOU guys for all the great job. read more

StorQuest self-storage is very easy to access, clean, well-kept, and well lit. Many storage facilities are dark and often times, the light switches are hard to find. The storage units itself are also very well-secured and intuitive to use. On one late night, we were dropping off some things at our storage unit and we noticed a sketchy pair that followed us through the gate. We asked if they had a code but they had some excuse about their code not working. They also followed us into the storage facility after we were done so I ended up calling StorQuest to see if anyone would pick up. Mind you, it was almost 10pm and well, a rep did pick up! So we notified him of the situation and he said they would handle it. So from a customer experience standpoint, StorQuest has it down. read more

I'm not sure what happened to this facility in the last year or a year and a half. When it first opened it was absolutely amazing. The AC was always pumping (this is critical, especially during the hot summer months) and music was always playing throughout the facility (which was a nice bonus). Somewhere along the way things started trending sharply downward. I rent two units at this facility, totaling about $550 a month. My rent's been raised twice for each unit, roughly 25% per rate hike. I understand it's a business and rent increases happen, but this seems wildly egregious. The reasoning for the rent increases is your general cookie cutter reasons, nothing legitimate other than simply to raise the price. This major issue, combined with the fact that the air conditioning is never on anymore and the fact that every time I try to go to my larger unit, the people who rent the two units next to me are always there clogging up the aisles, makes it really difficult to rate this facility highly anymore. The people who rent the two units are there every time I go because they run a business out of their storage units. Again, I understand they rent the units, but it would be nice facility management could at least ensure they're not walking all of the walking aisles into my storage every time I go. Don't get me wrong, back in 2020 this place was 100% a five star facility, that's simply not the case anymore. Hopefully management sees this review and decides to make some positive changes. I can't imagine why, at the bare minimum, the AC can't be on in the facility during business hours. I can confirm it's definitely on inside the office building, so I believe it's not too much to ask to leave it on in the actual storage facility portion of the building as well. Feel free to reach out with any questions if you're going to consider renting a facility at this location. read more

Chris was the best agent ! Patient, kind, and attentive. Best and smoothest part of getting a storage unit. Would recommend

Patty is so nice she helped us out get into a better storage. She is very approachable and understanding. I really recommend this location

Moving is easy and fun, said no one ever. We are 100% in that majority camp. With that said, Magali from StorQuest-Anaheim/Walnut was the highlight of our entire moving process. I would go out on a limb to say that our experience with finding a new home, and subsequently moving, during a global pandemic was far from conventional. We were moving from DTLA to Anaheim and in the time of Covid, we were glad to make the normally 50-60 minute drive in half the time. Naturally, our luck ran out the weekend of our move when SoCal's economies reopened and it seemed like every car in LA/OC were on the streets and freeways at the same time. Being in bumper-to-bumper traffic usually sucks, but is exacerbated when driving a 15' U-Haul truck. So we crawled to Anaheim, with me frantically on the phone with Magali half an hour before the office closed for us to rent our storage unit. She and I exchanged phone calls 3 times, with her on the other line being ever-so-patient, empathetic of the situation and willing to help the entire time. Although the storage unit was about to close, she was on the phone with her manager to try and accommodate us. Luckily, the manager was also understanding and flexible, and allowed Magali to service us after working hours. Over the phone, she jumpstarted our application process so that all we had to do when we got to the office was pay and sign our lease. We realize that this is absolutely an exception, but in an unprecedented time, we all are experiencing our share of firsts. When we got into the parking lot, I jumped out of the truck and ran into the office, where Magali was waiting for me. She was even more of a sweetheart in person. 10 minutes later, we were starting to load up our storage unit. The storage facility is new, clean and well-maintained, as was our unit. Access to the facility is open until 8PM (for those on the autopay plan), and when the gate closes. Our experience at StorQuest has been exceptional and exceeded our expectations, thanks to Magali! :) read more

Pros: Great facility & extremely clean. I had an issue with getting my hours extended since I was selling some of my items with someone on Craigslist. The buyer was mot sure when her husband could come and we were both pressed for time to leave. There was only an early or night extension to choose from. Luckily, Pati, the representative there, saw the frustration on our faces and gladly gave the extension for both! She helped us out a lot and included it for 2 days as well. Unbeknownst to them though, the code the next morning did not work, fortunately, their phone # worked and after only a few automated questions, I got in contact with a live rep. They assisted me with the error, quickly gave me a new number and the problem was solved! Con...literally a con: Although the service at the actual location and the lady over the phone were great... the system online for choosing a rate is a straight bait & switch. When I initially called and spoke with a sales rep, I was given a "final price" quote of $45. I had made sure that was all it was since I had already priced out other places and the person over the phone confirmed it was. Well long behold, it was not. After taxes&fees it was $90! Literally double! It was the end of the day and I was forced to pay it. Everything else was closed after that and mind you, I was driving a Uhaul rental and I was not gona pay another day. Straight Bull---- ! But whatever you live and you learn. Make sure that when they quote you a "final price" over the phone that they actually added the "taxes & fees"! lol Overall pretty good experience except for the initial. And once again Pati and the lady whom I spoke with over the phone were great and super helpful. read more

I would have never expected this level of service from a storage facility! Even just from the inquiry/quote stage- quick responses via e-mail, courtesy shown in store, cleanliness of the location... all top notch. Felix showed us around and explained everything our first visit and Martin welcomed us to solidify the agreement. Super impressed and know we chose the right facility. Thanks for keeping a safe, clean spot for all our stuff! Highly recommend- don't bother with anywhere else. read more

My wife and I love our new storage space. The property is clean, temperature controlled, and well managed; basically everything we were looking for in an on site storage facility. Patti, the assistant manager, helped us get set up with our month to month agreement. She thoroughly explained all the ins and outs, and was able to answer all of our questions regarding pricing and fees to transfer to a larger unit later on down the road. StorQuest is close to home and affordable to boot. If you got stuff and no where to put it, my wife and I would certainly recommend renting a unit here. We chose the smallest unit available, @ $55 a month, if I remember correctly. The initial start-up cost, including the price of a new lock, was a little over $100 - not too bad if you ask me. read more

Extremely clean facility. Friendly staff and Chris was amazing when he helped me. Great pricing and easy access. Highly recommend!

the service was amazing, you definitely have a lot of space in the storage containers. it is very clean and everyone is respectful and friendly. will definitely come here again! read more

I love this storage facility. I will forever rent here when I need it. Miss Patty is awesome help I have currently been renting there for five years. Silletti's clean staffs, always friendly. read more

It's a very clean, highly-protected, well-lit facility that I can trust storing my belongings that don't fit in my little apartment. It is in an accessible location to the 5-freeway and residents. I appreciate the straightforward customer service and gave very detailed explanations on how the facility functions that I appreciate. FYI - Their facility is NOT 24 hours and DO NOT have designated trash bins. I prefer those restrictions for safety and sanitary reasons, but everyone is different, so please keep that in mind. I highly recommend this storage location and happy we found it! read more

I came looking for a storage and Chris was very helpful and attentive I recommend this place,I would give him 10 but there is only 5 sylyars

The staff here is awesome!!! I also love the convenience and climate control this facility offers- thank you to everyone that's always friendly and willing to help! read more

Muy buen servicio al cliente patricia me atendió y quede muy contenta con el servicio las unidades muy limpias y en una localidad muy conveniente cerca de el fwy el horario es muy flexible muchas gracias por tu ayuda patricia muy contenta de usar las facilidades de el StorQuest y sobretodo que nunca Allan cerrado durante todo el periodo de la pandemia de el coronavirus gracias por exponerse y atendernos igual read more

This is a friendly, clean place that is well kept and you can feel very safe leaving your belongings her because they have all safety basis covered. Easy access from 6am to 8 PM I believe and the storages are very roomy. Not to mention the prices are the best in the area. The staff is very nice and will help you with anything you need! read more

This storage facility has the best features. Temperature controlled units and a great security system. The manager was great and the whole facility is just outstanding. read more

Our first time here. Great staff and helpful in choosing the right unit for our needs. Patty, Martin and Edwin are knowledgeable, they go above and beyond the customer factor. We had a very pleasant experience with StorQuest. We have one unit for my mom but thinking about getting one for ourselves. Also, the level of security is high and clean new building. read more

people here are very understanding. i love it. they really value and take care of the customers here. i do appreciate the kind service

By far the friendliest staff, immaculate facility, the atmosphere is professional yet family oriented. I would highly recommend to anyone who needs a place to store your belongings. Oh, and the office smells amazing, it's the small things that matter. read more

So extremely happy I changed from Public Storage to StorQuest! Martin was friendly and very informative. He answered all the questions my husband and I had and found us a perfect unit. I love that it's indoors and climate controlled. The facility is clean convenient and most importantly AFFORDABLE! read more

Shout out to Chris & Martin!!! you guys are awesome!!! great customer service! they are very helpful and accomodating they took time to give us options and showed the different units. very friendly and helpful thanks! keep up the great service read more

This is the second time i have used StorQuest for my storage needs and they don't disappoint. The cleanliness of facility and customer are definitely the very best. Magali Guerrero is super friendly and professional and was able to help me in every step of the process with ease. Give her a call, I highly recommend StorQuest. read more

Chris did a great job helping us out with a unit! After searching for the best prices around I found this one! It's also one of the newest! Everything is well taken care of and the facility is spotless! Def check this place out and tell them Andrew Farland sent you ;-) read more

Absolutely best place for storage needs. Very friendly and helpful staff and incredibly accommodating to our needs. We stored items here for about four months. Found a great price for a unit online which the location honored. Never any issues. Should the need arise, I would rent a unit here again. Bonus points for having a customer bathroom in the front office. read more

We had the best experience when we signed up for our storage unit. Martin and Jackie were very helpful, very friendly, and walked us through the whole process without making us feel rushed. The place is brand new and it's very nice. read more

StorQuest has been a lifesaver for our business. They are very helpful whenever we need something and update us when we receive purchases in a prompt manner. Thank you StorQuest for hitting it out of the park!!!! read more

Wonderful staff! They accommodated our group very kindly. Martin was extremely supportive! Thanks StorQuest!

I just arranged a storage unit in StorQuest Self Storage located in 500 S. Walnut Street, Anaheim, Ca and Anna assisted me. Right off, I loved the corner location and the facility that was built from ground up and was opened for business a year ago. Anna was friendly in my inquiry a couple of times I was there with the 2nd time bringing in my nephew to check the storage unit space. And she made the process very smooth and easy for me in all aspects. I will definitely recommend to family and friends to look at StorQuest Self Storage Anaheim and I learned they have facilities throughout the states. Thank you Anna! read more

We got a 5x10 storage recently and were helped by Martin. And let me tell you. His legendary on all the reviews here and Google are definitely very very true!! He was the best example of how customer service should be! Very knowledgeable, helpful, friendly, explained to us everything we need to know and helpful tips. Definitely not try to sale us anything but truly want to understand our needs so he can offer you the best offer he has. He also checked the current promotion for us and apply to our unit for us. When we were there, there are other people come to the office and need his help too and he gave them the same awesome service! With the world full of bad services nowadays and the abundance of products and businesses available to you, the people working here and the service Martin gave us definitely make us choose this location instead of looking elsewhere. Good price and good people! Way to go Marin! Definitely recommend to anyone who needs a storage. read more