A very clean, friendly and Helpful staff. I couldn't ask for a better storage. They care about…read moretheir tennants, 1000 times better than my previous storage. My previous storage was a total nightmare.

We closed our high end store 3 years ago and trusted this place to protect our merchandise, We got…read morebehind our rent and deprived from entering the units. Upon negotiation with the owner we came up with 7,000 and we were aloud to vacate. Upon opening the units I was shocked and became very depressed. Every box and every drawer was gone through. Many boxes went missing and other items broken. Who ever dd this had authority or was related to the storage since they took their time to choose the items very carefully. This happened over a period of time and it was well planed. I don't recommend this place to any one. **I HAD FAITH IN ALL SIZE STORAGE THINKING MY PROPERTY WAS SAFE** ***THIS IS VERY HARD TO DEAL WITH AND I WANT TO WARN OTHERS***

8180 old canal rd, anaheim ... The online process was…read morestreamlined, easy to navigate and understand. The check-in process and orientation was perfect. Danny answered all my questions and was also proactive giving me information that was very helpful. He was professional, curteous, and efficient. Extra Space Storage is clean, easy to navigate and very secure. I recommend this facility.

I like this place, very clean, protected and the agent managing the place is accessible. Cost of…read morethe rent is manageable, the company worked with me when the up charge happened. I can recommend this storage.

Jesus (Jesse) is outside and standing, which makes him outstanding…read more Great service clean facility and super easy to book and get storage I was able to get their online promotion for 1 free month

Best storage facility I've ever used. Managers have been wonderful over the years, including Anita,…read morewith her great sense of humor and knowledge. Security is not BS here. Sneak in behind someone at the gate, and expect your unit's alarm to go off, with the caretaker coming by in two minutes. Good pricing, especially for drive up units. Only negative is sand. Place is in the wind belt and you will get sand in the front two feet of your external door unit. Small price to pay for the location, great service and prices.

Just moved office things to a new storage space at Public Storage in Anaheim because our team is…read moreworking fully remote starting 10/1/26. The move-in experience was easy and Havier was very helpful with my questions. It's a safe secure storage unit. I highly recommend this place for all of your storage requirements.

I have rented at this location for over 6 years. The property has been under construction for the…read morelast 4 years, building two indoor 5 story buildings. When the first building was completed, I moved from my outdoor location to a unit indoors and last year rented a second indoor unit. The second building is still under construction. This severely limits access during construction hours, with construction vehicles using/blocking the only driveway and making it difficult to park in the very few spaces available for renters. Yesterday, a Saturday, I pulled up to the gate and a construction forklift was blocking the driveway. So I left and returned today, a Sunday, when no construction is being done. I was able to park in the only space left, next to a compact SUV that had backed into the space. The lot was very busy as it is a weekend at the end of the month. Every inch of window glass in the SUV vehicle was covered with reflective materials like a person will do when camping (or living) in a car. There was no occupant/owner to be seen, but it was clear that this person was not in that space to temporarily handle their storage issues. I went in and did my own business, came out and got in my car. I saw an employee walking towards the parking area, so I rolled my window down and motioned to the car next to me. The employee stated "that's my car". Hmm. I asked him, "if you are an employee, aren't you allowed to park in the front lot?" He said he was, but that he preferred to park behind the gate. I pointed out that the place was very busy and I often had to leave and come back another time because there was no parking. He said "you had parking today". Wow.... He said if there was no parking, someone could just tell him and he would move his car. I asked him if he was the manager and he said he was. I doubt that. Typically, employees here are friendly and helpful. This guy? No. I tried to call in to Public Storage about this and maybe they will get back to me on a business day. We'll see. But hey PB---try to make life just a little better for your paying customers and tell your employees to put the customer before their own preferences. Boooo.

A great experience! Great value for the price…read more The manager Deborah was nice and informative!

WOULD BE 0 ** if possible. DO NOT RENT HERE OR WITH PUBLIC…read moreSTORAGE. My items were stolen TWICE. I had TWO of my own locks on the unit. I am not the only one, SEVERAL units have been broken into repeatedly. The staff at this location lacks customer service. He would not let my wife into my locker dispute it being broken into. DO NOT WASTE YOUR MONEY WITH THIS LOCATION AND COMPANY!!

I had such a great experience using AAA self storage for 3 years. The front desk employee Josie…read morewas so nice and helpful, it made me feel comfortable right away. The storage facility is in a good area, is clean and I always felt very safe. There are two layers of keypads and many outside cameras. Overall it was a great place and the staff is very helpful.

I requested a midsized storage unit. The quality of the unit is great and the value is even better…read more Lastly, the manager is very personable and professional. The location was great and I would recommend AAA Quality Self Storage to anyone looking for a safe place to store their belongings.

Time to move on…read more.. After 3 years, it's time to find a new storage facility. I needed to upgrade to a larger unit and considered moving to a new one here, but also shopped around. After shopping around, it was pretty clear to me there were several better options in the area. The biggest decision to leaving was how rundown and gross everything was starting to look. The floors inside the building I was in are torn up and large wood chips kept splintering up. It's also just very dirty. Inside the facility, around it, and in the actual room. When moving out, I was shocked how much dust, weird debris, termite droppings, and overall filth covered my stuff. On top of that, there was a leak in our unit, which damaged a table and several boxes. When I told them about it, the lady said "oh yeah- we have a guy to help with that but he hasn't been showing up." That was it. The guy just didn't show up so everyone has to deal with leaks. She said she has a list of units that need to be repaired, so it seems to be an issue here. The place was not nearly this bad when I moved in three years ago - it's like nothing has been done to it in the last three years. When I told them that I was moving out, there were no questions or any type of service recovery of any kind. Just "OK have a good one". I asked to get some paperwork showing that the account had been closed out I was told no, but I would get an email. That email never showed up. I'm glad I decided to make the move- the overall disrepair of the place made the decision, but then discovering the leak and seeing their response really helped me feel good about it. I found a much better place - Even though moving storage can be a pain, it was totally worth it.

I was satisfied with the with service and price of my storage. Ernie and Allie were great and they…read moremade sure I had everything I needed to get started. I am satisfied with my Storage Space and it is close to my home. They made sure I knew about there policy. It was a smooth transaction. I would like to thank them for helping me. I will recommend them to my family and friends.

I would strongly caution anyone considering SecureSpace, particularly the Brea location. My…read moreexperience with this company has been absolutely awful and the way they handled a very simple move-out issue felt incredibly predatory and scammy. I rented two units here and moved out of one of them in July 2025. Before moving out, I did exactly what a responsible customer should do. I called BOTH SecureSpace's main call center and the Brea location to notify them I was leaving and specifically asked what I needed to do to properly close the unit. I was told that a move-out notice had been placed on my account, my automatic payment for the following month was turned off, and that all I needed to do was make sure my belongings were completely removed from the unit. I followed those instructions. The unit was completely empty. The ONLY thing left was the lock that SECURESPACE PROVIDED. Then SecureSpace attempted to charge me for AN ENTIRE ADDITIONAL MONTH because that lock was left behind even though not one person during either of my move out conversations told me that the lock needed to be returned to the office. When I called the Brea location to explain this obvious miscommunication, instead of trying to resolve it, management immediately escalated the situation and threatened to send me to collections. I then contacted SecureSpace's call center, explained everything again, and was assured that the charge would be removed and that it WOULD NOT be sent to collections. I trusted what their representative told me and moved on. Nearly a YEAR later, I checked my credit report and discovered that SecureSpace had sent the charge to collections anyway. I received no meaningful warning that they were still pursuing this balance after telling me it had been resolved. I had no idea there was a collection account until I found it myself on my credit report. The collection damaged my credit rating, which had previously been Excellent. I have since made repeated attempts to resolve this directly with the company, including sending SecureSpace a detailed FORMAL WRITTEN COMPLAINT explaining the entire situation and requesting that the collection be recalled and removed. Weeks have now passed. NO RESPONSE. I have given SecureSpace multiple opportunities to correct this privately. They have chosen not to respond, so I am now documenting my experience publicly and pursuing the appropriate consumer complaints and other remedies available to me. Please be extremely careful when renting here. THE WORST customer-service experiences I have ever had.

Absolutely, not a good start. Questionable sales tactic…read more If you reserve a unit for a discounted cost and come in to look at the unit first, they will charge you the higher "in-person" rate and will increase it by $20. So what you have to do is look at the unit. Run to the parking lot and then call them over the phone so it's technically over the phone to lock in the rate. What they're trying to do is have you pay for a unit blindly first. They'll offer you "a refund" if you don't like the unit. What have we allowed corporations to do? Dear Lord. Cancelling reservation after reading these other Yelp reviews about break-ins and price hikes. The rigidity of the rep on the phone was already a red flag. Maybe I should thank her for raising it.

I rented a Uhaul truck from here. Great service, very helpful, clean facility. Definitely recommend…read morethis place and Sal (the owner?) had a very welcoming, warm, magnetic personality.

They were very helpful to me and guided me along and answered a lot of questions for me. It was…read morecrowded when I went to bring my items there on a Sunday, so keep that in mind on weekend too.

I had a great experience storing my furniture here. The facility was clean, secure, and…read morewell-maintained, which gave me peace of mind knowing my belongings were safe. The staff was friendly, professional, and always willing to answer any questions I had. The move-in process was simple, and accessing my unit was convenient whenever I needed it. My furniture remained in excellent condition during storage, and I never had any concerns about security or cleanliness. I would definitely recommend this storage facility to anyone looking for a reliable place to store their furniture and personal belongings. Thank you for providing such excellent service Wendy and Jacob! :) I appreciate you guys!!

Amazing customer service by Wendy and Bianca. I used to store here and I love it so much I came…read moreback, it's clean and everyone is super lovely.