We closed our high end store 3 years ago and trusted this place to protect our merchandise, We got…read morebehind our rent and deprived from entering the units. Upon negotiation with the owner we came up with 7,000 and we were aloud to vacate. Upon opening the units I was shocked and became very depressed. Every box and every drawer was gone through. Many boxes went missing and other items broken. Who ever dd this had authority or was related to the storage since they took their time to choose the items very carefully. This happened over a period of time and it was well planed. I don't recommend this place to any one. **I HAD FAITH IN ALL SIZE STORAGE THINKING MY PROPERTY WAS SAFE** ***THIS IS VERY HARD TO DEAL WITH AND I WANT TO WARN OTHERS***

I was inquiring about a storage unit. The facility is keep very clean and had a large variety of…read moreunits. The gentleman who helped me was Harry. Very professional and friendly. Although it turns. Out I don't need a unit at this time. This would be a very strong consideration.

8180 old canal rd, anaheim ... The online process was…read morestreamlined, easy to navigate and understand. The check-in process and orientation was perfect. Danny answered all my questions and was also proactive giving me information that was very helpful. He was professional, curteous, and efficient. Extra Space Storage is clean, easy to navigate and very secure. I recommend this facility.

I like this place, very clean, protected and the agent managing the place is accessible. Cost of…read morethe rent is manageable, the company worked with me when the up charge happened. I can recommend this storage.

It was great, the tour was not what I expected. It was a lot bigger than I thought originally.read more

Jesus (Jesse) is outside and standing, which makes him outstanding…read more Great service clean facility and super easy to book and get storage I was able to get their online promotion for 1 free month

Update & clean space to secure properly. My friend nearby I help with him were stress free by the…read morestaff here. Long operation of business hours is a blessing to us.

Needed some storage to help with decluttering. I reserved a unit online for a cheaper price and…read morewhen I came in to book it I was greeted by Javier he was super friendly and very helpful. He helped guide us to our unit and showed us everything we needed to be able to access our unit with ease. Great first experience

A great experience! Great value for the price…read more The manager Deborah was nice and informative!

WOULD BE 0 ** if possible. DO NOT RENT HERE OR WITH PUBLIC…read moreSTORAGE. My items were stolen TWICE. I had TWO of my own locks on the unit. I am not the only one, SEVERAL units have been broken into repeatedly. The staff at this location lacks customer service. He would not let my wife into my locker dispute it being broken into. DO NOT WASTE YOUR MONEY WITH THIS LOCATION AND COMPANY!!

I had such a great experience using AAA self storage for 3 years. The front desk employee Josie…read morewas so nice and helpful, it made me feel comfortable right away. The storage facility is in a good area, is clean and I always felt very safe. There are two layers of keypads and many outside cameras. Overall it was a great place and the staff is very helpful.

I requested a midsized storage unit. The quality of the unit is great and the value is even better…read more Lastly, the manager is very personable and professional. The location was great and I would recommend AAA Quality Self Storage to anyone looking for a safe place to store their belongings.

I was satisfied with the with service and price of my storage. Ernie and Allie were great and they…read moremade sure I had everything I needed to get started. I am satisfied with my Storage Space and it is close to my home. They made sure I knew about there policy. It was a smooth transaction. I would like to thank them for helping me. I will recommend them to my family and friends.

Time to move on…read more.. After 3 years, it's time to find a new storage facility. I needed to upgrade to a larger unit and considered moving to a new one here, but also shopped around. After shopping around, it was pretty clear to me there were several better options in the area. The biggest decision to leaving was how rundown and gross everything was starting to look. The floors inside the building I was in are torn up and large wood chips kept splintering up. It's also just very dirty. Inside the facility, around it, and in the actual room. When moving out, I was shocked how much dust, weird debris, termite droppings, and overall filth covered my stuff. On top of that, there was a leak in our unit, which damaged a table and several boxes. When I told them about it, the lady said "oh yeah- we have a guy to help with that but he hasn't been showing up." That was it. The guy just didn't show up so everyone has to deal with leaks. She said she has a list of units that need to be repaired, so it seems to be an issue here. The place was not nearly this bad when I moved in three years ago - it's like nothing has been done to it in the last three years. When I told them that I was moving out, there were no questions or any type of service recovery of any kind. Just "OK have a good one". I asked to get some paperwork showing that the account had been closed out I was told no, but I would get an email. That email never showed up. I'm glad I decided to make the move- the overall disrepair of the place made the decision, but then discovering the leak and seeing their response really helped me feel good about it. I found a much better place - Even though moving storage can be a pain, it was totally worth it.

I worked online with Robin and she was excellent. She was very helpful and got me set up with a new…read morestorage unit. The process was very easy.

Absolutely, not a good start. Questionable sales tactic…read more If you reserve a unit for a discounted cost and come in to look at the unit first, they will charge you the higher "in-person" rate and will increase it by $20. So what you have to do is look at the unit. Run to the parking lot and then call them over the phone so it's technically over the phone to lock in the rate. What they're trying to do is have you pay for a unit blindly first. They'll offer you "a refund" if you don't like the unit. What have we allowed corporations to do? Dear Lord. Cancelling reservation after reading these other Yelp reviews about break-ins and price hikes. The rigidity of the rep on the phone was already a red flag. Maybe I should thank her for raising it.

I rented a Uhaul truck from here. Great service, very helpful, clean facility. Definitely recommend…read morethis place and Sal (the owner?) had a very welcoming, warm, magnetic personality.

They were very helpful to me and guided me along and answered a lot of questions for me. It was…read morecrowded when I went to bring my items there on a Sunday, so keep that in mind on weekend too.

The Dream Team! staff was professional and helpful…read more Very attentive and worked around my schedule.the truck rental was a super bonus! thank you to the best storage unit team!

i've newly started renting from Pouch in tustin but the whole experience has been lovely so far!…read moreWendy, Jacob, and Gilbert have been so helpful and i feel really at ease knowing my belongings are being taken care of by people who genuinely care. I was super shocked to get a free moving truck when i moved my stuff over to my unit! the prices are already incredible so the free truck was very unexpected. overall, very happy with this rental (: