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8 years ago

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9 years ago

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Mike G.

Thank you so much for your kind words.

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9 years ago

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Mike G.

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8 years ago

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Mike G.

Thank you Linda for the amazing review.

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10 years ago

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Mike G.

Thanks, Laura. It has been a pleasure working with you.

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9 years ago

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Mike G.

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Mike G.

Thanks for the great review.

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Mike G.

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Mike G.

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Mike G.

Thanks Matt. We love working with you and your team.

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Mike G.

Thanks, Keri for the nice comments.

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9 years ago

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Mike G.

Thank you for the amazing review. We really appreciate it.

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Mike G.

Thank you Jayme!

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11 years ago

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Mike G.

Thanks for the awesome review. We pride ourselves on saving the day!

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9 years ago

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Mike G.

Thank you Alyssa! We really appreciate the nice words.

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Ask the Community - OC Tech Dr

Review Highlights - OC Tech Dr

Both Abraham and Mike were genuinely concerned and helped us fix our problem timely and efficiently.

Mentioned in 18 reviews

Read more highlights

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NiceRepair

NiceRepair

4.8
(212 reviews)

I dropped the my iPhone 15 pro (3/22/26) and the bottom half of the oled screen was stuck on white…read morewhile the top half was working. Called up NiceRepair for a screen replacement and it was the cheapest so far at $225 and they said that they can have it done in 30 minutes. Came in and we left with a functioning screen in 25 minutes. 10/10 service and finished repair

Can't say the man was particularly nice nor was his repair good either. Brought in my iPhone 16…read morepro with a cracked camera lens for repair. TLDR: the quality of photos is awful & blurry after the repair, especially zoom. Quality of photos is terrible after the repair especially in night photos. You see the light streaks in the holiday lights. Then when recording video, as you zoom in, the picture goes totally out of focus in the mid distance then back into focus as you zoom in. Close-up macro photos are not crisp. The man wasn't the most friendly person but with the reviews here I thought that wasn't important and he'd get the job done well. He was on the phone when I walked in and after some back & forth he agreed to lower the price for a computer battery down to $240 but was not willing to negotiate at all with me for the camera lens. I relented since he had great reviews. He gave me a whole $5 discount on $80 if I paid in cash. Then tried to upsell me on screen protectors for front screen & cameras. Photos & video speaks for itself. I won't be back. I'm out $75 (plus whatever it will cost to get a decent lens in my phone. I have a long time left on my contract so no upgrades for me) and the quality of my photos is garbage. Take what you will from this review. I hope your experience is better.

Smartology

Smartology

4.9
(54 reviews)

They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

OC Tech Dr - itservices - Updated July 2026

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