Moudi did good work twice here, but now doesn't return emails or phone calls. He didn't follow through on what he said he was going to do. I still have one of his cables he left here, would like to get it returned to him. read more

They are the best. We had some issues with a home NAS storage system, and it ended up taking almost a year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them. read more

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port here at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills. read more

I needed to get my home network to be office grade and fast. Smartology and the team did this and were very capable, and fast to work with me on my unique needs. I strongly recommend this company for any needs to go from a simple wifi at your home to a more office grade network. read more

Called to get someone out to do a very simple network cable repair however was unable to provide a quote and therefore never had an actual opportunity to work with them so I have no official opinion of how good they are. read more

They are a great team that listens to what you say and want to make you happy. I would gladly hire them again. read more

Smartology - My cameras are wired not WiFi so there is no blocking them. - Home Network Installation Near Me - Costa Mesa, California

Moudi is the man! I'm a CPA and we had an issue with our computer during Tax Time. I panicked however Moudi did not hesitate to help us. He even took time out of his Sunday to get us back online. Not only did he resolve our computer issues but he is such a chill guy to work with. Highly recommended! read more

Excellent service! The technician came to help with our photo booth and was extremely professional, knowledgeable, and efficient. He solved the issue quickly and made sure everything was working perfectly before leaving. Highly recommend! read more

Very good marketing company and website designers we have very good experience with them Highly recommend read more

Solved a printer issue in a quick appointment, dealt well with my limited technical knowledge. Showed me what they did so I could fix of it came up again. Cost less than a new printer. read more

I am so happy to have found Smartology! First of all, you are working with a group with years of experience in all levels of IT. I live in a 1990s home that wasn't built for today's networking and security needs. Their team basically modernized my home to a "new build" and even prepped it for the future. From consultation they heard my needs and then brought their professional insights as well. We did Ethernet runs to multiple rooms of a two story home for data ports, APs, cameras, doorbell, and home network server. They have experience with all platforms especially the ubiquiti system i chose. They were willing to educate me and walk me through exactly how everything would be done. And like any project they were able to trouble shoot and find successful solutions. I am very happy with the service and expertise. We are already making plans for future projects. It's an easy choice, choose Smartology. read more

The team was quick to install our home security. Responsive to my messages in a timely manner. Their pricing is fair so highly recommend booking these guys! read more

Smartology installed over 12 unifi cameras on a very complicated 2 story house - they made sure every security camera had hardwired poe and ran cables through walls so that you cannot see wires at all. It was a hard job that other vendors just wanted to run wires outside the house walls which would be faster and leave wires exposed / unsightly. Smartology took the harder and correct way and they were willing to do what it took to get it right. I'd recommend them if you need a solid hardwired security setup. They did everything from running wires, installing the cameras, configuring the unifi dream machines, setting up internet, filling and patching the drywall they needed to open to run cables through. Great job Smartology! read more

Good value. Was referred to Smartology as a local installer (along with other similar local vendors) by the Ring security company. After confirming their rates (by far the most competitive in my area of Orange County) for installing my 3 Ring cameras (2 outdoor, 1 indoor) following a free estimate inspection, we scheduled an installation the following week. On the installation date, they sent two of their junior electricians to perform the job. Although it was obvious that they had limited previous experience installing security cameras, they worked all afternoon with my very demanding mother to get them set up just the way that she wanted them positioned (including a mini solar panel for one of the outdoor cameras). Then, their manager Moudi finally stopped by to double-check the work and ensure that everything was working correctly. Weeks later, when one of the cameras suddenly and mysteriously stopped working, they still sent someone (who came while they were in the nearby area for a different job) to fix the issue at no extra charge. Pricing-wise, Smartology was the best choice in my area and I've been happy with their services. read more

Professional and excellent service from start to finish for our security camera installation. From the initial consultation, the team took the time to understand exactly what we were trying to accomplish and went above and beyond during the install to ensure all wiring was discreet and the system looked polished. Highly recommend! read more

They came to my house to do a free estimate and was super professional and sent me a quote a few days later. They explained everything perfectly and while it was a great deal, I just can't afford it at the moment so I passed. They were understanding though and great to deal with. I will probably go with them in the future but just wanted to leave a good review because of their professionalism. read more

Despite a lot of hiccups Smartology did do everything to correct the issues with installation and scheduled the install within a reasonable time frame and replaced all damaged cameras. I hope this time the cameras last for good. read more

They are very professional and trustworthy. My only issue is that the plan I made with Modi in terms of camera placement was not communicated to his crew which let to a small error requiring an extra camera install. Otherwise the system works well. read more

Moudi was an incredible asset in resolving our network issues after our business acquisition. He has us set up and running on our own network, matched our static-IP's for our digital printers, fixed our shared drive issues, set up our new WiFi network, removed obsolete equipment and even linked our security cameras to the network as well. He's our go-to from now on! 10/10 recommend. Responsiveness was off the charts good as well, came the same day! You can stop looking around, this is the one. read more

Smartology - Printer on new network! - Home Network Installation Near Me - Costa Mesa, California

This guy came out to my Laguna beach house , set some stuff up and left. He never showed me how to use anything. not even the key pad. Did not explain anything just , took my money $1,000 and left Without explaining anything. I guess they think their workers shouldn't have good communication skills. Then they ordered the wrong solar attachment. Then when the right one came - That FAILED too. So I called 3 times !! and They never return phone calls even though they say they will. Bad business , and do not return phone calls. Can't even set up a solar ring camera. which Still FAILS. Bad business with bad service. Owner's response lies and blames my workers , but what do my workers have to do with them not returning phone calls, not returning text messages , not explaining anything they set up due to poor communication, and Smartology not being able to set up a solar ring camera ? read more

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Smartology Inc. did an amazing job setting up my home network and cabling. My Wi-Fi is super fast, all my TVs stream without buffering, and guests always compliment my internet! They responded quickly, showed up on time, and their work was clean and professional. Best of all, their pricing was very reasonable for the quality they delivered. Great service, great value I'd definitely use them again. read more

Smartology - I am paying for 600 speed from spectrum, soon happy with this - Home Network Installation Near Me - Costa Mesa, California

We dealt with frustrating intermittent internet outages at our rental for months. Spectrum had already replaced the modem twice and worked on the line, but the issue kept happening and was hard to troubleshoot from tenant feedback. Smartology took a look and troubleshoot our current setup (everything outside of ISP). They were honest and didn't try to upsell us on unnecessary products or manufacture or exaggerate problems. They answered all my questions no matter how small. Even though our current set up was good, they recommended switching to a UniFi system for improved diagnostics, especially for remote system monitoring. Prices were fair and they ended up installing the UniFi system. The data showed the problem was with the ISP, and Spectrum ultimately found a kinked, corroded service drop line on the main utility pole feeding the house. Issue finally resolved. Highly recommend Smartology. read more

The company was responsive and knowledgeable. I appreciated that they were thoughtful, efficient, and had fair pricing. Thank you!

Moudy and his team are great! I requested that they install a few cameras in my home and they are more than reasonable pricing, prompt and always looking to go above and beyond for the clients! read more

The team was very professional and friendly. The initial quote was quick and very competitively priced Response was quick and responsive . I needed two ethernet drops in two rooms that did not have it. The job was completed in a few hours. Smartology should be your go to team for cable runs! read more

Excellent company. First rate work at reasonable prices. Mina & Dennis & (didn't get his name) work well together. Moudi has a very good crew working for him. read more

They provided great service. I would use them again. They were totally honest and didn't pressure me to do something that didn't make sense financially read more

Moudi responded to our request immediately...great service and a very nice person! He took care of an issue from our previous vendor in a day...highly recommend! read more

Before and after. Smartology team does great work! Helped make product recommendations and did the install very well. read more

Smartology - Network install - Home Network Installation Near Me - Costa Mesa, California

Moudi was very helpful and solved several problems for me beyond my original request for help with my printer. It is so nice to have someone who is willing to put in the time for a small, non-business need. read more

We love the result! Smartology installed in ceiling surround sound in my home, and we absolutely love it. Job well done, quality service, great sound. Professional people, gave us recommendation which we followed and turned out well. Contact them for Smart home or hardware. read more

Smartology response time is quick and they are able to resolve all my work computer needs in a friendly and professional manner! I would recommend them to anyone with any tech needs! read more

Very friendly and patient would recommend to friends on time and knowledgeable had my cameras working in 20 minutes..very satisfied!

Great work & service recommend They did a great job & they were fast & I got quick response read more

Moody and his team have been outstanding partners for all of our small-business needs. Their responsiveness, professionalism, and ability to quickly resolve any issues have been exceptional. We highly recommend their services. read more

I had a bad virus on my system and it tried to lock me out of the computer. Smartlgy pick up the phone right away and transfer me to a IT tech. Mr Moudi was able to talk me through a remote access session and resolved the issue. He was knowledgeable gave me advice along the way. The price was quite reasonable compared to other place i called which gave me an appointment 3 days away. No problem calling this place again in the future for my computing needs read more

Smartology team completely revamped our WiFi with a new mesh system. We now have coverage over our entire house at faster speeds than I've had connected in the past. If you want high quality work at a fair value, I highly recommend you consider their team. They increased our speed, security, and coverage. read more

Fast, friendly, and knowledgeable. Quick response time with availability. "Mo" was very helpful with helping me understand. read more

Smartology is great to work with. They were very patient with and answered all my "rookie" questions. I would very much recommend them for all your tech needs. read more

I had Smartology install the security camera in my home. The person who came here to install the camera did really good job. He configured on the phone so that we can see the picture. I definitely recommend this business for everyone. read more