1. The Computer Guys

0

Orange, CA

The Computer Guys

4.8 (86 reviews)
Closed • 8:00 am - 5:00 pm
Updated 1 month ago

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Response time

30 minutes

Response rate

100%

Services - The Computer Guys

Data recovery

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Recommended Reviews - The Computer Guys

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4 months ago

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10 days ago

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9 months ago

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2 months ago

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6 months ago

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2 months ago

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5 months ago

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2 years ago

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5 months ago

They fixed my computer on time and under budget. The guys are super helpful and personable. I'd recommend them to anyone.

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1 year ago

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2 years ago

Affordable and quick replacement of my gaming laptop screen! Highly recommend Todd. The quality of service was above and beyond.

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2 years ago

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1 year ago

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Todd R.

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2 years ago

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2 years ago

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Todd R.

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2 years ago

Very helpful! Was hoping not to spend too much, and I didn't. Will come here again when needed.

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4 years ago

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4 years ago

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3 years ago

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2 years ago

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4 years ago

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2 years ago

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5 years ago

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3 years ago

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2 years ago

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Todd R.

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3 years ago

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7 years ago

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2 years ago

These guys know their stuff. Great work on upgrading my failed hard-drive and got me back in business super-quick. Thanks guys.

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3 years ago

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6 years ago

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4 years ago

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4 years ago

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7 years ago

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4 years ago

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5 years ago

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4 years ago

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4 years ago

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5 years ago

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Ask the Community - The Computer Guys

Review Highlights - The Computer Guys

“Needed a screen replacement ASAP for my laptop and Todd was super efficient at fixing everything!”

Mentioned in 28 reviews

Read more highlights

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My boyfriend was very curious about the Meta glasses and wanted to try them on. They are only…read moreavailable at select Best Buy's with a limited availability. He made an appointment online for this location since we were going to go to the movies in Orange anyway. They have a large parking lot at the front of parking was not an issue. Once we walked in an employee pointed out where the bed took glasses were at and we proceeded there. Angel was at the Meta stand and helped him getting checked in. She was really helpful and knowledgeable about the product and walked him through every step on how to use them and what he would see. She was also very helpful when it comes to the sizing of the glasses and warning us that you would not be able to return or exchange for size. My boyfriend absolutely love the experience and although they are very expensive, he still walked out with them. He has had them for about three months now and he still uses them every so often on our weekends he hasn't had any issues with them.

I am extremely disappointed with the customer service I received from Dieter at this Best Buy…read morelocation. I ordered an iPad online for store pickup, only to discover when I got home that I was given the wrong item. When I returned to the store, Dieter told me I couldn't return it because it was over $200, even though the Best Buy app clearly showed an in-store return option, as shown in my screenshot. Instead of helping me correct Best Buy's mistake, he told me I needed to find a printer, print a shipping label, and drop it off at FedEx. To make matters worse, Dieter claimed to be the store manager, yet his name tag clearly stated "Supervisor." This made the entire experience even more frustrating. I work three jobs, and my time is valuable. I should not have to waste additional time and gas correcting a mistake Best Buy made. I expected better customer service, especially from someone in a leadership position. Rather than offering a solution, Dieter made an already frustrating situation even more inconvenient. This is completely unacceptable!

The Computer Guys - itservices - Updated November 2026

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