The hinge on my laptop broke and when I called the manufacturer, they said the computer was too old…read morefor parts. They suggest for me to get a used one and take parts off it for mine. I went on EBay and found just the parts I wanted! I guess the hinges on these models break a lot? I was able to contact Tech Expert Guys to do the replacement for me. They are close to my house so it was very convenient. The overall experience was very professional and the turn around time was fast too! Now my laptop looks like new and extend its useful life.

I have been to Sal & the Tech Expert Guys two times now, and despite having different issues with…read moreeach visit, both times they have managed to completely resolve the issue at hand. I like how honest they are with their work, as well as providing alternatives to work with the customer. Their response time on Yelp for a quote & their service overall has been completed in a timely manner, too. While their pricing is on the higher end, I know paying for their services is worth it since it is guaranteed that your device will be thoroughly repaired at the end. In addition, as a returning customer, I thought it was considerate how they had a history on my device based on my last visit with them. Those details mean a lot to me, and with that said, I highly suggest the Tech Expert Guys for your tech repair needs!

Our company has worked with CGS for over 10 yrs. The experience & knowledge Carlos & Matt have is…read morewhat every company looks for in an IT person. The service requested and provided is of good value, I'm able to leave every night without needing to worry about backing up anything or replacing anything because they know what they are doing, we couldn't be happier with the maintenance plan they offered us. Their turnaround is very quick: we needed 2 laptops & 1 tower, they built them and provided the service afterwards to program them. We highly recommend them, especially since they only do the service requested - if they find other things, they will let you know and provide an estimate.

These guys are great. I recommend them for all your tech solutions. Way better than geek squad or…read moremicro center. Great it what they do and reasonably priced. They will make house calls as well.

Friendly , Fast, and Reliable Computer Repair!…read more I had such a great experience with CompuTech ! I was referred by a friend a while ago and also occasionally there's a cafe I go to next door. My old Mac Pro laptop seemed like it was at the end of its life, so I remembered them and went to seek some answers. From the moment I came in the CompuTech place , the team was kind, patient, and professional. They quickly diagnosed the issue with my explained everything clearly, and gave me an honest estimate. With all the work and the age of my computer, they offered me an alternative. I ended up buying one of their used laptops ( another similar newer model Mac Pro) that was newer than mine and overall would make better sense as an investment in the end. So they would transfer the data over from my old computer. It was a great deal. What really stood out was how fast they were able to turn it around - they fixed it sooner than expected, saved my data and I was so happy. Just recently after purchasing the laptop from them, I am a teacher with a lot of students & earlier that day I had used the computer but when I got it home it wasn't turning on-there was no power... It was weird! . So, I took it in and they said they would have a look and get back to me since it did not immediately turn on. They quickly got back to me and let me know it was an issue with my mother board, they told the usual fix for this was about $275 but that they would only charge $125 because I had purchased it from them. I thought that was fair. I reached out again a few days later and they said it was more complicated- apparently some liquid had gotten in there and they had more serious repairs to make. Knowing this information really freaked me out because it's my main computer that I use at my office/school/at home. I was very concerned. They took a little more time to repair and I understood why. I was honestly expecting for them to charge me more, but they were kind enough to stand by their original quote. I saw that the time and labor actually was $375 & I was so appreciative of them doing such great service. My computer was back to normal (whew!) and they even followed up afterward to make sure everything was working perfectly. It's rare to find such knowledgeable, caring, thorough yet affordable service these days. I highly recommend Ash & the CompuTech team to anyone needing computer repair or tech help -- you won't be disappointed, it's a hidden gem to keep. Bless you guys & thanks again! Phoebe Garden Grove, CA

I brought my laptop in for repair (power failure) and was initially told by the technician that it…read moreshould be fixed within a week. Since it was during a holiday, I didn't want to bother them too much, but I didn't receive any updates for nearly three weeks. When I finally called to check the status, the owner told me they couldn't repair it. While I understand that not every repair is possible, I would have preferred to be informed sooner so I could retrieve my laptop. Later that same day, the owner called back and said they might be able to source a donor laptop to swap parts and asked for an additional two weeks. I agreed to give them more time. However, after the promised 2 weeks, I still hadn't heard anything, so I called again. The owner didn't have an update and asked me to call back the next day. When I did, the owner became upset, claiming he had told me to call back at noon, which he ABSOLUTELY had not. Why does it take a day just to check the status anyways? BTW I called at 11:50 am! Are you F ing kidding me you are upset for 10 minutues (which I was not even aware of) after a month of no response? His reaction was VERY unprofessional. He then calls me for the first time at 12:00 pm to tell me they still couldn't fix the laptop. I picked up my laptop and took it to an old friend who used to do repair work. Even though he's semi-retired and farther away, he diagnosed the issue correctly and had the laptop running again within three days. This may have been an isolated experience, but I highly recommend you avoid this place. I won't be returning!

Called and was able to schedule an appointment the same day…read more IT Tech was at my house and was able to resolve my computer issue quickly.

On time arrival but after spent 2 hours, said could not complete the job. Do not know how... May be…read moregood for wiring work ?

I am so happy to have found Smartology! First of all, you are working with a group with years of…read moreexperience in all levels of IT. I live in a 1990s home that wasn't built for today's networking and security needs. Their team basically modernized my home to a "new build" and even prepped it for the future. From consultation they heard my needs and then brought their professional insights as well. We did Ethernet runs to multiple rooms of a two story home for data ports, APs, cameras, doorbell, and home network server. They have experience with all platforms especially the ubiquiti system i chose. They were willing to educate me and walk me through exactly how everything would be done. And like any project they were able to trouble shoot and find successful solutions. I am very happy with the service and expertise. We are already making plans for future projects. It's an easy choice, choose Smartology.

Moudi is the man!…read more I'm a CPA and we had an issue with our computer during Tax Time. I panicked however Moudi did not hesitate to help us. He even took time out of his Sunday to get us back online. Not only did he resolve our computer issues but he is such a chill guy to work with. Highly recommended!

I met Neil nearly 20 years ago and he has been there for all my PC needs. 6 years ago I moved to…read moreWashington and now he still helps me via the phone and computer. His assistance has been a blessing in my life.

If you're looking for an Honest, Knowledgeable Professional to save your computer - and your wallet…read more- Neil's your guy! I brought my dead PC to him on a Thursday (after several discussions over the phone). I was pretty hopeless about the prospect of ever getting it back alive. He called me the next day to tell me it was fixed!! Whaaaat?? I picked it up on Friday!! AMAZING!! The computer has never run better! On top of all this, he only charged me a nominal fee!! Neil is the nicest, friendliest, most honest person I've come across in many years. He is an Absolute Delight to talk to - like talking to an old friend. It seems very difficult to find anyone to trust these days; there are fake reviews all over the place. This is NOT one of them. I can't thank Neil enough for everything he's done for me. I've asked him to never retire. NEIL is MY TECH GUY!! Oh, and he makes HOUSE CALLS!!

I am beyond grateful to have found a computer expert as knowledgeable, kind, and helpful as Kyro. I…read morehighly recommend this place to anyone needing computer repair services. Not only will he help fix the problem, he will explain the entire process for you to better understand. Kyro is an expert at providing solutions without needing to break the bank. 10/10 would recommend!

Amazing service and customer support!!!! I accidentally reformatted an sd card. The owner was able…read moreto repair the damage and put it on a flash drive for me to use.

I highly recommend NetWiz for your network installation and solution needs. Joe and his team are…read moreprompt, smart, knowledgeable and competent.

Great service. Joseph is very knowledgeable and on-time. Highly recommend for any Network issues…read more Very reasonable rates as well.

Jeff has been our go to IT guy for over 8 years. We own an office with about 15 workstations and 4…read moreprinters. When we bought the office the networking was a nightmare. Jeff was able to come in and mainstream things. He is always looking for ways to simplify things so things can run smoothly. A few years ago we had some major technical issues and Jeff literally spent the night in our office figuring things out so we would be up and running in the morning. He charges a reasonable fee for his services and is always a phone or text away when we need him. He is honest and reliable and I would definitely recommend him for all your IT needs.

Jeff has saved me many times over the past 12 years with my computer challenges. He listens,…read morepinpoints the problem and fixes it. I appreciate the fact that he explains technical issues in understandable terms. He is polite dependable, and his fees are reasonable.

Great customer service. Black Friday deals were only so so…read more But I saw an employee use the bathroom and leave without washing his hands. Pretty sickening considering how much high contact surfaces we all touch here.

I came in one night . They had what I call an 'event' going on. Where ppl rushed on in to place an…read moreorder for pokemon cards. I came in an hour later after it initially started. Seemingly still made the cut to order. There was about 20 ppl in front of me. So as the line shortens and im getting closer and closer, I'm just on my phone, texting friends, being excited that I'm about to place an order for this very special set. The manager/supervisor, whose name is tony, comes around to the line and makes and announcement. Specifically stating that they will NOT place multiple orders for individuals. I paid no attention, it didn't apply to me. I had just got there 15 minutes ago and hadn't placed any order yet, I thought. Then tony looks at me and proceeds to tell me that I should leave and that he will not be taking my order. I didn't listen to him. There were only 4 ppl in front of me. I was almost there. Soon as I got in front of the cashier, tony comes rushing from around that corner and tells me he's not taking my order. I kept asking why so he tells me to talk to security or call corporate. I'm confused as fuck! Then the female cashier looks up my account and tells me that I've been buying from other stores and now that I can't buy from their store. So I'm asking myself, if I bought a tv from the other location, I can't buy another tv at this location?? I started to feel like tony was discriminating against me. Becuz I came to realization that buying/purchasing from other stores was not the issue here. Becuz tony had already told me before I even got to the register that he was not going to take my order if I'm intending to place multiple orders. Which I hadn't. We went back and forth, and then begins to tell me that he now will take my order but it WILL be canceled. So after discriminating against me, he now wants to threaten me by deliberately canceling my order. So as he proceeds to place my order. I give him that necessary information that he needed. I gave him the sku number for the product that I wanted. And after I gave him that number he says to me 'funny that you know the number by heart' . It was 7 numbers. I remember my dl number. My license plate number, my ssn, and even my mama phone number by heart. I have no idea why he thought I couldn't remember 7 numbers to a product I've purchased in the past numerous times at other locations. All in all, this guy tony discriminated against me, threatened me. Intimidated me. And patronized me. He straight up profiled me. I wanna have a talk with HR next and ask what type of ppl they hire and requirements are needed to have a manager/supervisor position. It's ppl like tony is the reason why I don't come to this location. I've had better customer service at other Best Buy's location. I get 'good mornings' every time I walk in after a night of camping out. I don't get treated like shit like how tony did me. Take my word for it Don't come to this location Westminster mall and Costa Mesa is the place to go. I got the proof.