excellent customer service. Jesus is great very professional and will answer all your questions. is very patient and will help you resolve your issues read more

First time coming to HB Computers and it was a wonderful experience. I was looking around for a reasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues. read more

HB Computers - IT Services & Computer Repair Near Me - Huntington Beach, California

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**Outstanding Service at HB Computers!** I highly recommend **HB Computers**. I purchased my Lenovo laptop from Amir a few years ago, and I've been extremely happy with it. The price was very reasonable, and the laptop has worked great and been very reliable. Recently, I brought it back to HB Computers to have a larger hard drive installed. **Jesus did an excellent job**--the workmanship was top-notch, and the upgrade was completed promptly and professionally. What really stands out about HB Computers is the level of customer service. **Amir, Karen, and Jesus** were all friendly, knowledgeable, professional, and genuinely helpful. It's refreshing to find a local business that provides quality products, fair pricing, excellent technical work, and great customer service even years after the original purchase. **Five stars all the way. I wouldn't hesitate to recommend HB Computers to anyone looking for a computer, an upgrade, or reliable computer service. Thank you, Amir, Karen, and Jesus!** read more

I can't say enough good things about HB Computers. I have a very complex gaming and work PC with a custom closed-loop water-cooled CPU setup. After updating my BIOS, my system would no longer boot into Windows. I spent countless hours troubleshooting and making multiple unsuccessful attempts to reinstall Windows 11 from scratch, but nothing worked. Frustrated and out of options, I brought my PC to HB Computers. Their team took the time to thoroughly diagnose the problem and quickly narrowed it down to a failing CPU, something I never would have suspected. They clearly explained the issue, recommended the right solution, and got my system back up and running. Now my PC is performing better than ever. The professionalism, technical expertise, and attention to detail at HB Computers were truly impressive. If you have a high-end gaming rig, a custom-built workstation, or any challenging computer issue, I highly recommend HB Computers. They saved me from weeks of frustration and got my machine running like new again. Thank you, HB Computers! read more

I had an extremely disappointing experience with this business. I brought my MacBook in for a $90 diagnostic on Thursday after being told it would be ready the following day. Instead, I was repeatedly told it would be ready "tomorrow"--first Friday, then Monday, then Tuesday. After nearly a week with no answers, I had to return and insist on getting my computer back because they still had not completed the diagnostic. Despite keeping my laptop for almost seven days, they provided no diagnostic whatsoever and refused to refund the $90 diagnostic fee. I essentially paid $90 for them to hold onto my computer without performing the service I paid for. To make matters worse, when my MacBook was finally returned, I discovered a large dent on the back that was not there when I dropped it off. The communication was poor, the customer service was unacceptable, and I left feeling completely taken advantage of. I will be filing complaints with the Better Business Bureau and the appropriate Orange County consumer protection agencies regarding my experience. I would strongly encourage anyone considering this business to think carefully before leaving their computer here. My experience was that they kept my laptop for nearly a week, failed to provide the diagnostic I paid for, refused to refund my money, and returned my computer in worse physical condition than when I dropped it off. read more

Professional and transparent. They helped me in having my PC safely worked on to switch out components as well as deal with some OS issues. They worked with me on a fair deal that left me satisfied and taken care of. Although I was a bit anxious with leaving my PC for too long, the team sympathized and did their best to get the job done in a timely manner. read more

Highly recommend HB Compuers. Friendly, knowledgeable, and above all, great customer service. Had a I had a critical failure, and so often transparency becomes the issue. At HP computers, I was well informed every step of the way, presented with options, and provided excellent service at reasonable prices. It's tough when things go sideways with your technology, then I found this place to be a real blessing. While I hope I won't need their services, I know I will, and I look forward to having a reliable partner to address them. read more

HB Computers is excellent to deal with. A year ago, Jesus had to take my laptop back to original settings because I made a mistake and got a bad virus. They were totally fair on the charges. Since then, I have called with questions as well as stopped in with concerns about my computer. Karen, an owner, has also been wonderful to deal with. It is so re-assuring and nice to have a shop like this to count on for repairs as well as new products. read more

I wonder who has my old hard drive with my personal financial data??? They replaced my hard drive as part of fixing my computer. The old hard drive they gave me when I picked up my computer is someone elses??? The original drive that came with my computer was 1 TB. The old hard drive they gave me is 2 TBs. When I brought the drive back to have them copy another folder for me they said they couldn't find it. I told them I think they may have originally given me the wrong old drive. They wouldn't believe me. Then when I got home I found out that the old drive they gave me was a 2 TB drive. My original old one was only 1 TB. read more

I had a computer emergency right before I took the California Bar and they fixed me up immediately. I am forever grateful to these people.

They got me right!! Very quick turn around times and honest! Came in with my slow laptop and they sped it right up. Said I had too much "bloatware" read more

Every staff member I came in contact with was kind, knowledgeable, and efficient. Coffee spilled on my daughter's MacBook and the trackpad no longer worked. She was leaving to go back to college and HB Computers worked quickly to get it up and running again just in time for her departure! It was much cheaper having them fix it than having Apple fix it! Thank you!!! read more

This business appears to be run by amateurs After they took my device and $100 to "troubleshoot" the problem they responded by wanting hundreds more with no guarantee of success The rep was pleasant and polite but did not regret my waste of time or money read more

I stopped by HB computers, and Jesus could not have been nicer and more accommodating! He performed the "quick fix" on my HP laptop and even helped me put a screen protector on my iPhone. I would recommend this business to anyone! read more

On Dec 17 my son took his laptop in for a dented cover repair and possible monitor issue. HB Computers said 3 days for the repair. After calling multiple times over 2 weeks he finally spoke to someone on Dec 30 about repair options and cost. We just picked it up today Jan 6. I was put on the phone with the manager Karen when I asked why it took 3 weeks and not the promised 3 days. She offered no apologies, just defensive talk, excuses and not once admitting any issue. read more

The only place I bring my computer if I'm having any issues! Friendly place. Highly recommend.

Jesus and the HB team have been wonderful. We're new, elderly customers lacking IT skills. Jesus guides us through our issues with knowledge and patience. So we highly recommend their service. read more

Jesus is AMAZING. Patient and very good at fixing complex issues. Given that the computer was completely locked out and he got it back on line. Dealt with a difficult situation in terms of a hearing impaired person who needed a lot more attention due to their difficulties. Thank you to Karen also. This company is a very professional, helpful, caring group and I highly recommend them! read more

I walked in feeling completely overwhelmed and honestly on the verge of tears--my computer had crashed at the worst possible time, and I didn't know where to turn. Karen, the Manager, immediately stepped in. She listened closely, diagnosed the issue, and calmly helped me understand what was happening. What meant the most was that she didn't try to push expensive fixes or products I couldn't afford. She worked with me, within my budget, and treated me like a human being instead of a transaction. In a moment where I felt panicked and helpless, she was patient, kind, and reassuring. I left feeling like I could finally breathe again. Highly grateful for her help. Thank you Karen! read more

Outstanding customer service!! Extremely friendly staff!! Very helpful in solving my problem. I highly recommend HB Computers.!!

HB computers was able to quickly diagnose and repair my computer. They finished my computer within their estimated time and reached out when things were taken care of without me needing to check in. Would recommend for reliable computer repair! read more

Everything. Stellar service! Amazing business! Fixed my problem immediately and expertly for a very fair price. Individualized service and such nice people. Would recommend to anyone with 5 stars! read more

We took our computer in for 1) repair of an app and 2) retrieving some files. We paid the $70 charge just to look at it. They said three days max to have answer. Over a week later we get a call that they did not fix either request (0 for 2) but offered a used computer for $500. No thanks, not them. Then my elderly mom picked up her computer and what appeared to be theatrics (harassment?) (I had called night before we are picking up) they said that they could not find it and this went on for long time while my mom had to wait. Bad people. Welcome to Huntington Beach. read more

Very helpful! A great place to get your current computer fixed, sold, or pick up a slightly used/ new one for a great price!!

The receptionist/front desk person was very nice and helpful. The manager helped me with my technical needs and was also incredibly knowledgeable. Come here and you'll be taken care of and will have an amazing experience like I did. read more

Great guys! Repaired my gaming computer with a quick turn around. Helped me out a ton

The display on my 2021 iMac went out and I chose HB Computers to replace it. Everyone was kind and the repair looks great. Just as good as an Apple mechanic repair while supporting an independent shop (which says a lot considering how difficult Apple products can be to repair). Thanks so much folks! read more

They did a great job setting up and connecting a new desktop. Everyone was very helpful when I called and Karen provided great service!

Fast, friendly and efficient. Jesus was a great help! One hour and repaired. Top service!!!

Computer was freezing every time I loaded a specific game. I told them exactly what was happening. They charged me $200+ to diagnose and update the computer but they never tested the PC to check and see if they could re create the issue I was having. I got the PC back and it wasn't working again. Gave it back to them and it worked in their shop. I found out at home that it was software with my steel case headset that was making the game freeze. I would plug in the headset and it would freeze the game. They should have tested the computer when they got it and they would not have had to update the bios and reinstall windows which would have saved me hundreds of dollars. Saying all that, they were nice and attentive but they need to rethink their troubleshooting process to save their customers time and money. read more

I have a personal computer that I've had about 4 years. I like it for what I use it for. I'm not a gamer. Not a ton of videos or photography. Mostly Excel files, Word documents, etc. I just use it for household organization, personal finances, etc. The computer started going crazy. Blanking out on documents. Printers not being recognized. And then coming back again. And other sporadic things like a ghost was in the machine. And super slow. So it sure seemed likely I had viruses. I took my computer to HB. They are super nice. They checked it out. And sure enough viruses were creating most of the problems but my Hard Drive was apparently older technology and on its last legs. So the bottom line is they put in a new hard drive and cleaned up the viruses and now the computer is faster than when I bought it. And their price was 100% fair. No complaints whatsoever. This is where I will go back if I need more help in the future. And I found out they do security cameras and WiFi installs as well so that's good to know. Really liked these folks. Super respectful and nice. read more

My MacBook was not working a whole week. I want to fix my Mac but it was too expensive & I have bad experiences leaving my Mac to someone else. I see this place has a lot of good reviews & it also give 30 day warranty if a problem show up again. Karen & Jesus has to be the nicest people I had ever met. They reassured me that everything will be fine & they even gave me water right while I was waiting. I never been to a place where any technician treat me this nice. It took them around 4 days to fix my computer & so far it went well with no issue. I got recommended by my friends & they say it's the best of the best. Definitely come here again read more

HB Computers - IT Services & Computer Repair Near Me - Huntington Beach, California

I've been going to HB computers for years and they always deliver. Customer service is exceptional, friendly, efficient and knowledgeable. I don't got anywhere else. read more

I have been trying to connect with them for the past two weeks, but unfortunately, no one has responded to my emails or calls. This lack of communication is disappointing and frustrating. I was hoping for a better experience and timely responses, but it seems that customer service is not a priority for them. I hope they can improve their responsiveness and provide better support in the future. Please check your email and revert back to me read more

Very helpful solved my problem in minutes! Very happy with their service I will certainly return if my computer needs additional repairs!

HB computers did a fantastic job for me. Went above and beyond. Thank you for resolving my issues. Dan H

Exceptional customer service that is rare to find. I've used them to both repair my Macbooks as well as purchase a new one and the staff has been helpful and eager to assist each time. Amir, the Owner, went above and beyond to resolve my issue and was a pleasure to work with. Jesus always greets you with a smile and can answer any questions you have. They are always my go to for any computer solution. read more

It was an absolute pleasure working with HB Computers to get my new laptop going. They were very helpful in finding a place to buy it, I needed 64 RAM and they didn't have one available at that time. They gave great advice on things like graphics, and I couldn't be happier. They are knowledgeable and helped guide me in the right direction. They did a spectacular data transfer, which has made the transition to a new laptop seamless, much more so than I anticipated. As a data scientist this is a VERY big deal for me, as when I open code scripts it really helps if all of the files have been transferred in a way which is logical. I can't say enough about what a wonderful job they did. I would highly recommend the team at HB Computers for anyone who needs to buy a new laptop. Their advice in regards to what to purchase, and how to get your old files on the new machine, has made this process much easier than I anticipated. I would really like to thank the team for being so helpful!! If I ever have any issues with crashing I will definitely be back. Hopefully I won't need a new laptop anytime soon, but when I do they are definitely where I will go. Their knowledge, customer service and attention to detail are first class. read more

HB Computers took my computer that crashed and recovered my data from the hard drive and saved the day. They're the best. I recommend them,

HB Computers is my go to business for computer repairs. Originally my son found this business. He was having problems with his gaming PC. With the help of Karen we upgraded his graphics card, added a liquid cooling system and increased the power supply. Needless to say my son is thrilled. He was all smiles when the PC was ready for pick up. Service was faster than expected. Everyone in HB Computers is nice and helpful. Thank you. read more