Well, to start they have exceptional customer service all around. Awesome selection, friendly and…read morehelpful employees and managers. 10/10 professionalism. I bought a new computer the $799 gaming power spec. I had some issues with it, the windows didn't install right, then I had a startup repair I had to do... not what you're looking for 2 weeks into a new computer. That being said... I brought it back, I didn't have the box, they exchanged it quickly with no hassle, they even made sure I didn't have to wait in line again. When I brought back the computer for return, I accidentally included the DPI cable and HDMI cable from the monitor I had also purchased. I called their customer service line, their centralized support answered very fast, I told them what happened, and they placed me on a very brief hold to talk to one of the managers at the location I had been to. They did a great job. I got a call back same day 2 minutes before close at 5:58pm on a Sunday. (I had called customer service at 5:45pm that same day) If you want the best customer service around, and a wide selection, go to Micro Center. Thank you Jordan who helped me get a replacement, and cashier #5 on Sunday 7/26, and the manager who called me back so quickly letting me know they had my cables and I could pick them up. You guys do a really great job. Despite having issues with the new computer. I would gladly recommend this business knowing there's 10/10 customer service if you have any issues.

We initially went to MicroCenter Tustin to purchase a PC for my son. We were going to get the parts…read morethere and have MC build it. After meeting with Mario and pricing out the parts and build for a new PC, it was clear the PC purchase would have been over budget. Mario recommended a prebuilt PC from them called PowerSpec. He showed us the G535 and it had everything we wanted in a gaming PC but for almost $500 off the retail price if we had PC built. I asked why was it cheaper and Mario told us the PC was built before the rise in prices on the memory and GPU. We then met with James Tran who showed us the G535. I noticed they had an open box PC. James explained to us the open box was a return for resale at a cheaper price. It was $100 cheaper. We bought the PC and took it home. Unfortunately all was not well with the PC. When playing two different games, (Marvel Rivals & Ark: Survival Ascended) the PC freezes for 10 seconds and reboots to the desktop. I tried troubleshooting by playing two different Benchmarks and lowering the GPU graphics, deleting and reinstalling updated drivers and lowering video resolutions but to no avail. Every time my son would play the games the PC froze and rebooted. This lead me to believe there are hardware issues with the PC. Luckily the PC was still within their 14 day return policy for returns, exchanges and refunds. We decided we did not want to have their techs try to diagnose the problem with the PC and just return and exchange for a new one. MC's return and exchange process was very simple. You go online to their website, log into your account and file a return. You are given a QR code and just then head to MC. When we arrived (the nearest MC is Tustin which is 2 hours away), we met with James Tran again who helped us with the process. I explained to James what the issues were with the PC. He told us the option of walking over to their Tech area of the store and having their guys try and diagnose the PC. I told James we would rather just exchange it for a new one. James understood our situation and spoke with his manager who allowed us to exchange the return for a new PC at the open box price so we did not have a to pay the difference. MicroCenter staff especially their managers (forgot their names) along with Mario and James Tran were awesome. They truly satisfied our experience at their Tustin store and made our teenager son very happy. So far everything is working properly with the replacement PC. I'll do a follow up if things change. Thank you again MicroCenter!

excellent customer service. Jesus is great very professional and will answer all your questions…read more is very patient and will help you resolve your issues

First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

Was looking to have a forensics done on a crashed hard drive and ended up with a screaming…read moregaming-level build. KA at ICP has a new believer in me. So professional yet personal and efficient. We talked about my needs as a photographer first. He built me a shopping list, then built my dream PC with a heavy slant on AI. Saved me hundreds of $$. and I know more about the internals of my PC than I could ever have. Couldn't be happier. Forget the nerds and the geek squads, go to KA at ICP. https://www.instagram.com/reel/DInKHS8p2LN/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

Ignite computer, professionals rebuilt, which I thought was a dead computer for my son and saved me…read morea lot of money and headache. He replaced a few components now the computer is 10 times faster in real life. He also helped me comfort from one laptop to another very well experience with any programs, Photoshop in Lightroom. His prices are fair and returns work quickly.

My gaming laptop's cooling fans stopped working, and since I also use the machine for writing, I…read morecould not go long without it. The Computer Guys saved the day! They ordered the part and had it fixed in no time, and at a fair price! They are now my go-to for any computer repairs. And they also build custom PCs as well. Highly recommend these guys. Thanks Ed and Todd!

Ed at TCG - Great communication, excellent work and fair pricing! I accidentally shattered the side…read moretempered glass panel of my Wife's computer while cleaning it and sent millions of glass shards into the case, PSU, GPU, and fans. The turn around for cleaning and installing into a new case (customer provided) was like a day. The computers been running smoothly ever since.

i've been going to GameGeeks to see Joe and his team since about 2019. I've got a PlayStation 4…read more That's pretty wonky and still has Silent Hills PT on it! When I need the help they have always taken good care of my system when I've asked them to do some hardware work on it. While I'm there, Joe and his team are also super friendly and fun to talk to about, you know, the day today and video games and introducing my friends and I to cool forgotten games to check out or tips on what to look for as far as hardware and systems. I was just there again today to buy Metal Gear Solid on PlayStation 1 and I think we're real lucky as a society to have places like this because there's not many places left. They do this sort of thing and have the talent and kindness behind it. Thanks Joe and your team :)

Brought in both my ds lite and siblings' as well. Minor repairs needed (screen no longer visible…read moreand sticky buttons)- I appreciate that they run a diagnosis to ensure they understand and can properly repair your devices; then provide an estimate and if you're not okay with it then it is your choice to move forward or not. I believe them to be reasonably priced especially after the research I did to see if I could perform the repairs myself. Exceptionally communicative, realistic and professional throughout entire process. So happy with the result! Also please be mindful and flexible with timeframe, plan accordingly because they are busy!!

5/5 shopping experience…read more The employee that helped me is named Leo. Service and selection is top notch as he gave me options and suggestions and he even threw a free wrist strap. I initially went to another spot but found out it the camera was 300 more than it was supposed to be. I found this place and the price was fair. again, a 5/5 for me.

After searching high and low I finally found the canon camera I was searching for here! Super fast…read moreservice and they were also helpful over the phone before I arrived. Price is fair, and the product was brand new. I was so happy to finally find the camera since it's been sold out everywhere else for the longest time! They also had other accessories/ items such as the memory card.

This was my 2nd visit to Adam's Electronics. The first time was for a printer and this time was for…read morea camera. I was a bit skeptical bringing my camera in. I needed a memory card door replaced, which needed some electrical wires to be removed in the process. It is an expensive Sony camera so my concern was valid. They replaced the camera part and the camera is working. Their knowledge working on electronics is vast and their work is precise. The repair was done quickly, faster than they said it would be. the customer service there is also great. Everyone is nice and accommodating. Thank you!

I have an older Epson printer that we use for the occasional scan/print. I had bought all new ink…read moretwo weeks before I got an error message saying that the ink pad cartridge was full. To fix it myself, I could have gotten replacement parts for about $25 off amazon and paid for a software program to clear the error message myself (another $15-20) but I am renovating my house with a new baby and lack the time. I called and got an estimate for $80 which I agreed to. They asked for the $80 payment upfront. I was hesitant about paying upfront, but my husband did. About a week later, they called and said it was ready but we had a balance of another $80. My husband sweetly picked it up without asking questions.. but I had questions! They said they cleaned the printer so that it worked better and the labor cost was $80 more. I would have declined if they called and asked if I wanted it done. In fact, I would have left the old printer there and bought a brand new printer for the same price I'm not sure if it works, I'm assuming it does. I received the printer back with no yellow ink when I had just put a new one in before dropping it off. I'll never go back. That was such a waste of money

Called same day and was able to get the camera I've been looking for for months. Great service,…read moreprice and hospitality! Thank you!

Great customer service, the owner was super helpful and helped me get what I needed. I ended up…read morepicking up a DJI gimbal for my camera setup and I'm super happy with it