First time customer, took my gaming pc because it was freezing. The guys I. Hi-Tek are going to…read moreupdate my pc for a reasonable price. Thank you

First time I came here was 07/08/24. I was looking for help because my PC started crashing and…read moregetting BSOD. I came to these guys and they were easily able to pin the issue and explain the resolution in a timely manner. Just recently I've come back for a new issue and yet again they were able to help me figure out my problem. Highly recommend these guys if you're unsure or need a second opinion on any issues.

I had such a wonderful experience working with Therron at Best Buy! From the very beginning, he…read moretook the time to help me make the right decision on my purchase without ever making me feel rushed or pressured. What really stood out was his outstanding customer service after the sale. He promptly returned my calls, followed up with me, and made sure all of my questions and concerns were addressed. His communication and attention to detail truly put my mind at ease during the entire process. It's rare to find someone who genuinely cares about their customers and follows through every step of the way. Therron went above and beyond, and I sincerely appreciate his professionalism, patience, and kindness. If you're shopping at Best Buy, I highly recommend asking for Therron. He's an incredible asset to the company, and I couldn't be happier with the service I received!

Horrible customer service. The employees Christina and Angie were very rude and misleading. They…read moretold me I couldn't make a return on an item I purchased the day before.. luckily I went to another BEST BUY and they accepted the return... Honestly shame on both of them and I hope Best Buy knows they their employees are usually the best. Too bad Angie and Christina from Cerritos Best Buy are completely the worst... SMH

I had an appointment on a busy Sunday around 2 pm, and although there was a bit of a wait, it was…read moreunderstandable given how crowded the store was. I think my experience went smoothly because I scheduled an appointment ahead of time, as I heard drop-ins were being quoted around a 2 hour wait. Once I spoke with someone, the service was fast and they provided a lot of reassurance about my phone issue. I returned the next day to drop off my phone, and when I picked it up, everything was fixed and working perfectly. Although the store was extremely busy, there was always an employee available to answer questions or help you at any point. Overall, the staff was attentive, reassuring, and efficient. Biggest advice would be to try to schedule an appointment ahead of time to save you some time to wait. But even if you do have to wait, you can find something to do at the mall.

We first went to T-Mobile to purchase an iPhone, but were told it could only be done through…read moremonthly installment payments. That didn't work for us, since my boyfriend's mom wanted to buy her phone outright without financing. Granted, he said she could pay it off after the first month through the her T-mobile app but something seemed off with that idea. We ended up going to the Apple Store in Cerritos mall even though I detest going to the mall. It was crowded but luckily, the line to buy a new phone was empty. I waited about 5 minutes or so and Malik assisted us. He was patient and easy to talk to, we even talked about sports as the NBA playoffs (Lakers vs Rockets) were on. He even joked that he might not be able to help us since I'm a Celtics fan- hehehehehe! Similarly, he took time to answer all of our questions, including the ones we had about T-Mobile, which helped confirm that buying the phone outright was an option. She was able to purchase her iPhone, got a screen protector that Malik applied perfectly, and he also helped transfer all of her data to the new phone, which made the whole process easy for her in under a hour. Everything was straightforward and stress-free. Malik made this purchase a hassle-free yet fun experience. We will definitely return back to the Cerritos Apple store for all of our needs.

These guys are great! They helped me with a laptop repair that other guys took weeks to solve, They…read morefixed it in an afternoon. Super easy to work with and very knowledgeable. Highly recommend!

I had to transfer from one laptop to a new laptop but had no clue how to do it. I was advised to…read moremake an appointment to see Jeremiah at Apogee. Called him, got right in, and not only did I return my brand new laptop back through his advisement, I decided to purchase a Dell laptop from him at a much better price. He will go over everything you need to know, answer every question, and possibly educate you on the mass of information he has about technology. I highly recommend this business for anything technology based!

I had such a great experience at CIP. After first going somewhere else, and paying so much more, my…read moreiPhone was still experiences glitches. I came here as a final attempt at trying to salvage my phone, and Tyler at CIP was able to not only fix my phone, but let me know that the first place I went to gave me a used battery! Tyler replaced the used battery with a new one, and within a few moments my phone started working and booted up again. I can't convey the amount of gratitude I have for Tyler and everyone at CIP! Thank you for saving my phone and for providing transparent and incredible service!

I am clumsy! Within a few months of getting my iPhone, I dropped it HARD from a high distance and…read morecracked the screen even though I had both a case and screen protector on it. Fast forward to a few years later and I again dropped it hard. This time, the entire back glass was cracked and I thought my phone was a goner. I contacted my provider and because of the damage, they said an upgrade would cost me $850+ all the fees/taxes. The agent actually suggested trying to get it fixed, which I was unaware was possible. I called CIR and they said since the camera lenses were intact, it would be $110. Jose worked on it for me. When I went to pick it up, he explained to me how he fixed it. I showed up with a new case and he put it on for me. Jose is professional, thorough, and is a nice young man. Everyone I have spoken and worked with at CIR provides knowledgeable and courteous service. Thank you for saving me not only hundreds of dollars, but also my data that sometimes doesn't get backed up and under gets lost when upgrading to a new phone. CIR is my go to electronics repair business - highly recommended!

Amazing work from this gentleman, friendly and polite fixed the broken screen from my hp computer…read moreand fair priced compared to other places. I will definitely come here again if I need repairs done. Good job and thank you Roko for your service.

Pleasant to work with, very reasonable pricing and very responsive to committed status of the job.read more

I spoke with Angel over the phone about getting a quote to fix the screen of my MacBook Pro. He was…read moreincredibly informative and transparent, giving me prices for both new and used options. Ultimately, I decided to get a new laptop as the price difference was negligible but not before asking for Angel's personal opinion-which he was more than happy to give. I get the sense he's an honest guy and that's what matters to me the most. Hopefully my new computer doesn't break any time soon, but if it does I know where I'll be going!

I had three or four keys that weren't working on my MacBook Pro keyboard...yikes! I got on Yelp and…read moreI sent my issue to a couple companies. Only Joe from OC Computer bothered to provide a brief, yet informative response. Without seeing my computer, he said I probably needed a new keyboard (palm rest as he called it), and that would be about $350, parts and labor. I was still able to use my computer for most stuff, so I was in no huge hurry. To cover all my bases, I took it to the Apple store in Cerritos just to see what they'd say. They weren't sure, saying I likely needed a new keyboard (as Joe said). When I mentioned the word "palm rest" it was like a foreign language to the guy. To make sure, they said they would have to send my computer off for a week...what? Of course, I asked how much that would be and they said $800...IF that indeed was the problem. Oh yeah, since I didn't have an appointment (my fault) I had to wait about an hour just to get a seat at one of the tables where you actually have a person come talk to you. Then I waited another 20 minutes until someone talked to me. The guy was nice, but I just didn't have a good feeling. After that appointment, I drove directly to OC Computer which is by my house, talked to Joe and Angel, put down a deposit for a new keyboard/palm rest and they called me when the part came in. In the meantime, like I said, I was able to hold on to my computer and use it for some stuff. When I took my laptop in, two days later I had it back and working. I probably could have had it back sooner, but I told them I was in no hurry. Anyway, OC Computer is less than two miles from my house, so I should have gone there first, but that's on me. Next time, if needed, I will. So, while I'm sure the Apple store is good for a lot of things (especially if you have insurance), I would at least talk to Joe and/or Angel and maybe save yourself some time and money. FYI...I waited a couple of weeks to post this Yelp review just in case there were any hiccups. There haven't been any...so, knock on wood. Anyway, thanks Joe and Angel.

It was so clean and the workers were awesome! As a woman I've had bad experiences in Internet…read morecafes, but here--man I felt safe and secure ! Will be coming back

I found Cyber IO on Yelp while searching for a place to repair my Garmin device. After a few direct…read moremessages with the store, I provided my device model and photos, and they quickly gave me a very reasonable repair quote. Their pricing was fair, so I decided to prepay for the parts and repair in advance. The parts arrived fairly quickly, and when I contacted the store to schedule the repair, they were very accommodating. I walked in, and within less than twenty minutes, my Garmin was repaired and working like new! The technician was not only skilled but also took the time to give me helpful tips on avoiding overcharging my device. Great service, friendly people, and fair pricing--I'm really glad I found this place. Highly recommend Cyber IO for anyone needing electronic repairs!