Plenty of seating with retro vibes. Mixture of booths and tables. At the table they have dairy pure half and half, golden harvest vegetable oil whipped spread, cholulua hot suace, smuckers jam, their own maple syrup and more. The service was okay and the water tasted a bit weird. The short stack was not as fluffy as I usually like but the bacon was crispy. Adding strawberries costed extra. Hash-browns were good! read more

Norma's Cafe - Short Stack (2). with Bacon, Ham or Sausage with strawberries Chilaquiles that came with 2 tortillas - Diners Near Me - Plano, Texas

Well it's been another year so I get another free meal for birthday recognition from their loyalty club. Overall its was very good except for two items. It was 14 deg outside and was very cold inside until I asked for heat to be turned up. Which it was but I shouldn't have to ask. The chicken fried steak wasn't very good as described by another review. Drop them to 4 stars. Too much and hard fried batter on outside and meat was too tough. Need to work on it. I posted some new photos. The waitress uses a handheld device to take your order and to pay the bill. Neat feature. I like them as we don't have to stand in line waiting to pay cashier. read more

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The food was absolutely delicious and the service is so amazing. The lighting gives a home like vibe. The experience was probably one of the best that I've had in my life. read more

If you like grit soup or hash browns with delightful crispy exterior and raw uncooked potatoes in-between then this is your place! It's all yours because I'll never return! Had the chicken fried steak and eggs. Gristle is the word for this hunk of tattered meat. I realize most cfs has some but I could not even finish this! I give it two stars because I liked the coffee and the decor! Server initially very friendly then got too busy and forgot about me! Since 1956? How? Is this company even Texan? Sure don't cook like it! read more

Norma's Cafe - RUN! Run away! Do not enter! - Diners Near Me - Plano, Texas

Norma's normally is a welcomed comfort food stop. But today their must-have warm cinnamon roll was more hard rock candy. Dry, stale and disappointing. Left relatively untouched - as I suspect other patrons must have done as well. read more

Good eats add to that my mother in laws name for 1/2 a star* The potato soup was great and the little additives like the bacon was a great treat! And I don't even like starch much! I had it with the chicken fried steak I saw three other people seemingly enjoying so I knew it was a staple here and it surely is. The gravy was great and the portion filled me. I will go here again if I return to the area. I highly recommend. The price point too was very reasonable! Run ‍ read more

ole reliable when you want to get full, chicken fried steak very generic but gets the job done. if you order takeout you get a plethora of food including a roll and piece of cornbread. read more

We were shopping and Norma's has been on our radar for a while. The portions are great as was the service. I went with the Ol' number 7 and it could have fed two, I wasn't sharing so I ate it all except the biscuit on the side I brought home for a snack for later. Will definitely be back. read more

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Food was exactly what you would want and should expect from a cafe. Portions were generous and entrees not over cooked or excessively salted! Flavor of everything was spot on delicious. Chicken fried steak: Perfectly breaded and not overcooked. Tender with perfect breading. Gravy was spot on perfection. Dinner salad, chicken noodle soup and home style mashed potatoes (like mamma used to make) Corn bread hot and fresh. Not too sweet but large and tasty. (Sometimes I like a dense cornbread but these were wonderful). Fresh hot rolls, wow! The best. Beef tips & gravy: Beef tips perfectly seasoned and not too much salt (most places hide lower quality by overcooking and over salting). These were soft, tender and done exactly the way you would want. Caramelized onions in the noodle base. Noodles not over cooked (big points) held up well to the meal. This was an awesome dish. Hot fresh brewed Community Coffee: It was so good. No cream or sweetener. Really good coffee can stand on its own. Only regret: Too full to partake in the most beautiful pies I've seen in a long time. Will have to do a reverse meal here next time. Service: Polite, courteous, unobtrusive but very attentive. **** HIGHLY RECOMMENDED **** read more

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Very very long day at work and I just wanted GOOD food to go so I could sit down and eat at home. I've never ordered from plano location but I am so happy I did tonight! The manager (I think his name started with an M) was SOO freaking efficient I couldn't believe it. He was holding the door for an older couple when I walked in, took my order while helping another person check out, while also getting a delivery driver his order, and had my order out & ready in about 60 seconds. Dinner was great, and meringue pie slices were only$2! Great ending to my day. I'll be back for that level of customer service and quality. read more

We were shopping in the area and got hungry. We literally looked around and saw this cafe that we pass by everywhere but never tried so we both agreed today is the day. I like everything bout this place. The decor, the hostess was real sweet,she had to seat ppl before us but she managed to say she will be right back and help us out. I mean I dunno about you but hospitality has taken the wrong turn in my opinion, anyways I felt her attention and it made me feel welcomed. The service was also top notch, since we never been there we asked her whats her favorites were. She also told is about their specials, I haven't heard about one of the pasta dishes she mentioned and she literally came back with a little sample. Which was very very tasty btw. We had the chicken fried chicken and the migas with chorizo. Their hash browns... omg Both dishes were really good, we were pleasantly surprised and said that we will return to try some more! read more

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I'm not sure what's happening with normas . It's always been our go-to for comfort food. Today. The fried mushrooms have shrunk, the onion rings were white neither the traditional golden brown. I ordered the southern fried catfish my fav. Every time I tried to pick up a piece it fell into tiny inedible pieces. With all the closings in that area we always depended on normas. The manager was too busy on his cell phone to speak to us. We watched him outside on his phone. We of course returned our meals for a refund and for once left Normas hungry. What a shame read more

Norma's Cafe - Fried catfish and Onion rings. - Diners Near Me - Plano, Texas

Our server Maddi was great, she was super sweet! The food overall was good but portion sizes seem smaller, for the chicken fried chicken at least. read more

When you first walk in you see this wonderful glass case full of the prettiest pies! All sliced and ready to be eaten with your meal. Lots of great looking pies with generous slices. I met my friend here and we were quickly moved to a booth. I noticed the "kips big boy" or "Shoneys big boy". Depends on what part of the south you grew up in. Nice memory jog!! Seating for two in a booth was awesome. I dislike being seated for a party of two in central seating. Glad they set us in a booth so we could visit and not be rushed. The food was good, specially mine, love mashed potatoes and white gravy. Looking forward to a return visit. This time I will leave room for a piece of pie. 22/2019 read more

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Waiter sweating all over the place and forgetting the food. Patty Melt was dry and the frozen hamburger patty was well done x10. The flies and the heat, the bad sweaty service and the stuck up attitude when we showed the tall skinny manger our patty melt was enough for us to say screw this place. 3x and all 3x we had issues! We will take our money elsewhere! read more

Norma's Cafe - Wtf kinda Sierra dessert back door budget bullship is this. Dry as saw dust and almost no onions. What's up with this place? - Diners Near Me - Plano, Texas

On Sat 11/9/24 I had a group of family meet at Norma's on 15th Street in Plano for a lunch together. We reserved their private room. There was 21 of us. I cannot tell you how wonderfully it all went. Norma's out did themselves. The food was perfect. The friendly service and the timing of the meals was done to perfection. This was the smoothest gathering ever. We will be planning more events in the future as everyone was very pleased. Thank you, Plano Norma's. read more

Would give this place 0 stars if I could Came during the anniversary day special Sat down and ordered the chicken fried steak special - debated ordering mozzarella sticks but waitress said the chicken fried steak would be out faster than the mozzarella sticks would be. So we waited, about 40 minutes later we're still waiting and our waitress tells us that they are out of chicken fried steak and that they have chicken fried chicken. We said okay sure that's fine and we wait 10 more minutes until our waitress told us that the fryer is broken and that they had meatloaf or chicken over dressing. We wasted 50 minutes sitting at a table just to be told that we could either have meatloaf or chicken over dressing. We decided to bid our waitress farewell, who was extremely slow to tell us about updates regarding availability of food or the fryer breaking (we overheard other waitresses 5-10 minutes talking about the issues before our waitress told us). I could have killed a cattle, harvested the raw steak from its carcass - cooked my own chicken fried steak and ate it in the time we waited for absolutely nothing. Poorly executed anniversary special - fryer breaking - apparently they had run out of the cake special 3 hours before we came in. Very under prepared and me and my two friends left extremely hungry and angry. Would post a picture of the food but because I didn't get any I have nothing to post. Thanks Norma's Cafe for ruining our day! read more

Food ok, service terrible. Waitress (Fatemah) first came to table with what seemed to be a negative attitude, then got the order wrong and was even more rude when asking me a question and not hearing my answer as she saw a customer she knew and left me hanging. Won't be back. read more

My food is always good and fresh. Customer service is always great.love my catfish and grits.

Just had another late lunch @ Normas Thus tme I went full on SOUTHERN and it was all Excellent I had a chicken fried steak w 3 sides Black eyed peas, tutnip greens and mashed potatoes w gravy read more

I was dining here with two of my colleagues. I have to say that the service was quite uninformed, and there is a clear need for better training for their chef. I ordered a Ribeye Steak, which arrived looking pale, resembling boiled skin. It was loaded with inedible fat. They prepared another steak for me, but it came out just as pale, if not more so, looking boiled. It was also fatty, thin, and not cooked evenly. When I inquired about the lack of sear marks, I received a vague "I don't know." The steak was tasteless and far too chewy. My colleagues opinions; one ordered pot roast, which was somehow dry and overcooked, while the potatoes were undercooked. Even with gravy, the meat remained dry. The broccoli and carrots were completely unseasoned. The chicken fried chicken was nothing but breading. Additionally, the salad they served me was inedible due to the abundance of soggy and wilted lettuce. This establishment does not reflect the quality of Norma's at all. read more

Good food and nice people. But... my 1/2 burger was about 1/4 pound short on beef. it had 2 patty's about the same size as a normal fast food burger, looked very much like a Burger King double meat cheeseburger which would have cost much less. a half pound burger is more than a big bun and lots of condiments, it still needs to have half a pound of beef (less some fat loss). This clearly did not. Update: Upon getting my review, management reached out to me and apprised me of the actions they are taking to remedy the issue. They were more than helpful in securing my satisfaction. Action taken when there is an error is definitely what I want to see from a place where I do business. I will surely be eating here again and have thus updated my rating. read more

This is the first time going to the Plano location. We normally go to the north Dallas location. My husband got breakfast and he was pleased with his meal. The biscuit was freshly made as were his eggs and hashbrowns. It was lunchtime. The rolls seemed old. They were hard. The cornbread was good. I ordered pot roast and green beans. I usually love their pot roast and green beans. They were disappointing this trip. Service was great though. read more

Worst experience here ever. Place empty so staff assumed they didn't have to work. Almost 10 minutes to get menu amd drink order. Food inedible (tater tots rubbery, eggs watery) Do drink refills, no ticket No returning here for me read more

Ordered "center cut" pork chops. They were bone in and thin. Very disappointing. Unimpressive! read more

Norma's Cafe - Pork Chop NOT center cut! Very thin like breakfast chop. Very disappointing Pork Chops - Diners Near Me - Plano, Texas

Food was ok, nothing to make it a dining destination tho. Server was either very new or was clueless. Will not be coming back. read more

Norma's Cafe - Cool decor - Diners Near Me - Plano, Texas

First off let me say I've eaten at this restaurant probably 10 years it's sad but every time I go back it gets worse the food is not quality. The service is well if I have to. It's a shame I know other locations and I've eaten it all of them and I'm always disappointed when I walk out of this one maybe this will shite on some of the problems that this café has maybe ordering breakfast at 8 o'clock at night is not the right thing but they advertise breakfast 24 hours a day to be prepared. Thank you. read more

Unfortunately my LAST visit to this Plano location. In my experience, the quality of the perishables has declined significantly over the last few years. My order was not always prepared as requested - simple requests. Bacon "soft", toast COLD, eggs cooked sunny side up (specifically requested "over-hard - NO runny eggs) RETURNED the order ... no thanks, Once upon a time menu plates were delicious, and on point ... sadly not so much now. I will visit the Trinity Mills location now, it has been awesome every time I've visited. And the manager is always on the floor interacting with the people. NEVER saw the Plano manager, perhaps was off or busy with something else. LOVE their Lemon Meringue pie read more

FRISCO location. pickup up thanksgiving catering order on Wednesday 11/22 --. WAITED 1:30 hours to pickup even with a scheduled 2:30 pu time - turns out the delay was caused because they RAN OUT OF DRESSING - it would be ANOTHER 20-30 minutes if we wanted to Wait.. NO THANKS. WONT Order again. OH and btw their giblet gravy was a white cream gravy with hard boiled eggs- yuck read more

We got here at 7':15 pm Monday, Jan 8, 2024. There were only a few guests. Our food came out cold & the crew started sweeping & mopping all around our table while we were eating. I was mortified. Everyone in the place was racing around to leave I am guessing since closing time was at 8:00 pm. I will never go back there. *I even took photos I was so pissed off at how they were acting. read more

It's going to be a BIG NO on take out, pick up from Norma's ever again. We all know the food is average at best. We usually go to brunch a few times a month and food is great but services Great! Tonight we ordered take out. Buffalo wings, chicken salad, meatloaf and chocolate pie. It was way below average, the most pathetic slab of mush passing for meatloaf. My salad was missing cheese and onions. The bread was hard and our pick up time was 705 but it wasn't ready until 7:30. We pre-tipped but that didn't help. I'll Dave your eyes the food photos. read more

Decided to try Norma's for breakfast after dropping my dog off for a bath. Spent a few minutes looking at there reviews and saw some mixed feedback and figured I'd roll the dice. Pros: Despite it being a seat yourself venue, the wait staff noticed quickly and was attentive. The food comes out quickly. Pancakes are great! They're massive and they still have the crispy edges. Cons: first impressions the place feels like a dirtier Johnny Rockets. The floors were sticky and everything else kind of "felt" sticky too. Coffee is extremely watery, definitely need to fix that brew. Another helper commented that the breakfast combos don't come with eggs, and just confirmed it with a short stack bacon combo. Little weird, not a full con but maybe others might feel differently. Bacon was mediocre at best. The microwave bacon from Costco's frozen section is better. The bacon had almost a jerky consistency coated with oil. Wasn't crispy, or anything just chewy and salty. Personal gripe, but the "syrup" is just high fructose corn syrup. The pancakes are amazing and I think offering real maple syrup would go a long way. Like some other helpers said, maybe breakfast isn't it here. The lunch and dinner menu do look great. Additional review to come if I do come back for lunch/dinner. read more

Our favorite little casual place! You can't go wrong with the fresh baked rolls, pies and a Texas Sized Cinnamon Bun! Loved their breakfast #1 and wife/daughter loved their chicken fried chicken! read more

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Monday night was my first Norma's experience and I really enjoyed myself! Solid American comfort food at an affordable price; portions are huge, and I also really enjoyed the complimentary rolls and cornbread that come with your meal. The chicken fried steak was wonderfully breaded and had great flavor -- not too salty, but definitely seasoned well. The fried okra was also great. I got a cup of peach cobbler to go and ate it the next morning and it was delicious as well! Would definitely come back for the chicken fried steak and also to try some of the other options on the menu. read more

Norma's Cafe - rolls and cornbread - Diners Near Me - Plano, Texas

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DELICIOUS! I FINALLY was able to eat here after hearing so many people rave about it. We ordered two entree's and split it all! You enter the establishment and are greeted by a sign stating you need to wait to be seated. This wasn't the case as a waitress told us to find our own table. We find our table and our waitress greets us fairly quick. She was incredibly sweet, was on top of it, ready to serve and was accommodating. She was knowledgeable about the food and even informed us when orderIng the fried pickles that they were salty. (Thanks for the heads up!) The food came out fast. Super flavorful, nice and hot and SOOOOOO MUCH FOOD!!!! The patty melt was really good but the show stopper to me was the Fried pickles and the Chicken fried chicken. I have had a hard time finding somewhere that has both let alone just one that is amazing. But I lucked out! This will always be my go to for good southern fried cooking! read more

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As a chef, I'm always looking for a restaurant that provides outstanding food, friendly prompt service, and an inviting ambiance. Normas missed the mark... First, our server took our order and was having trouble with the machine. After placing our order, we sat for 20 minutes before getting our beverages.... Another server told us, "Your server just quit. Did he put in your order?" He took our order but never put it in. Then another 20 minutes for a chicken fried steak, chicken fried chicken, and some veggies. Food comes after 52 mins in the restaurant only to get an overcooked breaded hamburger patty they called chicken fried steak... I guess they use cooked chopped sirlion steak. The rest of the food was not picture worthy... We didn't even take Togo containers... I've been to Normas for breakfast... I think I'll only go for breakfast... Not sorry. I should have had dessert first... read more

I did not receive the side salad NOR any gravey for my Chicken Fried Chicken dinner tonight!

I met a girlfriend for lunch. I had the pot roast with green beans and stuffing. Everything was delicious. Our waitress was very friendly and on point. I also had the yummy cherry pie, it was perfect, crispy crust and a sprinkle of sugar on top. read more

I loved this place and regularly stopped by for lunch and dinner. Still trying to figure out what has changed, but the service is abysmal now. Long wait times to get seated. Messed up food orders. Cold food. Sadly, bad service isn't unusual. Stopped by the other day and left after waiting 10 minutes for someone to seat me. Not even an acknowledgment or a "we'll be with you soon." On another recent visit, the waiter forgot to turn in my order, and on another recent breakfast visit, they forgot the beans, which should have been included with my breakfast tacos. One mistake is excusable. But after four bad visits in a row, I'm not returning. read more

The food is tasty and yummy the service is nice and helpful also the ambience is normal a little Crowded tho