Andy deserves all the great reviews. My laptop needed a logic board replaced, so I called and he told me where to get one online, quoted a price lower than competitors I researched, and said he could fix it in a day. I bought the new logic board and it went just like that. I'm using the computer he fixed right now, and it works perfectly. And he cleaned it too, thanks man! When I need more work done on it in the future, I'll definitely come back. read more

Andy at New World Mac is a Mac magician, and he saved my laptop after I spilled an entire cup of water on the keyboard. I've been bringing my Mac devices to Andy for years, and he has saved me so much money! He is honest, efficient, and an excellent communicator. read more

Andy is amazing! Use to go to him when he had his shop in LA, near Dodger's stadium. Glad I found him to fix my Mac laptop again. Took my niece's MacBook Pro in because it wouldn't really start up. Had taken some pictures of the message the laptop had displayed and immediately Andy knew what the problem was. Took it to the back and within 20 mins, laptop was working again. Highly recommend this place! read more

It was the middle of two pandemics. Every other place was closed. My job was to teach online, and my computer was failing me. It would take 20 minutes load a simple application. Doing Zoom lessons for five hours a day was simply an impossibility. I called Andy, he explained what he thought the problem was. I brought in the machine. He started it up, and told me that I needed a new hard drive. Then he basically guaranteed that would fix the problem. I was doubtful, but figured he does this for a living. I got the hard drive straight off the internet delivered to his place, and I only paid for the installation. He literally didn't mark up the drive at all. He was honest, fast, and my computer is now working perfectly, and I was able to finish up my semester. Couldn't be happier. Thanks, Andy! read more

One of the best places for repairs especially if your Mac is no longer supported by Apple. Andy is a very nice guy and a pleasure to do business with. He will have your computer working as good as new. You will save a lot of money compared to buying a new computer. read more

New World Mac - Late 2008 Mac Pro that is working like a charm now! - IT Services & Computer Repair Near Me - Burbank, California

I recently purchased a new MacBook Pro and accidentally bent the frame. Took it to Andy and after he quoted me prices he asked if I had tried going through Apple first using various methods he recommended. He ended up calling Apple from his store and spoke with customer service on my behalf and I was able to get things squared away. I wanted to at least pay Andy for his time and generous help but he refused. While I was there I saw several customers come to drop off their computers for repair and to pick up repaired items. Everyone seemed happy to work with Andy. I certainly was. I highly recommend this place to anyone who needs help with Apple products. read more

The level of service that I have gotten from Andy is almost impossible to find naturally occurring in the world any more. I've brought two separate jobs to him, one replacing a hard drive that was beer damaged on a MacBook Pro, and the other one was installing a solid-state drive in my iMac. In both instances the turnaround time was ridiculously fast, and the quality of the work was top shelf. And he absolutely understands that every moment one of my machines is in the shop is a moment that i can't work As a small studio owner who is completely dependent on his machines for every dollar I make, every second they are down is critical for me. While my Macs have been rock solid, when they do go down, it's comforting having a virtuoso who can get them back up fast and done absolutely right the first time. I wouldn't not trust my tools with anyone else. And if yer smart, neither will you. read more

So good! I needed my MacBook battery changed and Andy was super helpful and so fast at changing. He was very responsive and let me know to order a battery online in advance, which saved me a lot of money and a lot of time. I had a different battery changed out earlier this year at a different place and it took them a week or so, but I literally brought it in to New World Mac today and got it returned within hours. Overall, I highly recommend coming here, Andy is super knowledgeable and helpful! read more

I have to give a shout out to this business. I spilled coffee all over my Macbook Pro and the estimate from Apple was $750-1,200. My Mac is only 3 years old, but for that money I would be better off buying a new one. I found this business on Yelp 555 reviews ALL 5 stars. It's true they are the best. Andy looked at my computer and said I'll look at it for free tell you if I think I can fix it, if I can it will cost you $280 if I can't fix it you owe me nothing. He fixed my computer that day, let it run all night to make sure and today it's like I have a new computer! read more

Highly recommended! I had a 2015 MacBook and the delete key broke off. It was an eye sore for about two weeks. I contacted Andy and he said he would be able to do it. Stopped by the shop and immediately noticed the historical collection of old Mac products . Andy quickly went to work and I could tell by the way he interacts so naturally with the products that he's a professional. Andy fixed my keyboard in under 2mins and I was out of there. I offered to pay but he insisted no. What a great guy doing some honest work. Highly recommended! -Brian read more

Andy is the guy you want to take your computer to! He is so helpful, kind, and cool :) I took 2 of my computers to him and all were in A+ shape! read more

Andy and crew are hands down the best Mac repair and maintenance team In the city. Friendly, kind, ethical and Always a great value. Can't rec highly enough. read more

Andy is the man!!!! So, I was actually thrown off by contacting this place in the past because the name was screaming modern corporate high end pricing. Or maybe in my subconscious I was mixing "brave new world" and Mac, Hahahah. But anyway I'm soooooo happy I broke through that mental barrier because now I found a new home!!!! Or should I say a new doctor?? for all my Mac wellness Well yeah I'm a pro editor that is always working from random locations and someone accidentally spilled a cup of coffee onto the back of my MacBook Pro. The liquid went in through the back the and the computer turned off. I left it off for 48 hours and turned it back on, the power on sounds happened and then it just turned back off and was dead dead. I took it to some Mac shop downtown and they were charging me 1600 for the full repair, same exact price as the Mac store. And all said that if it's water damage it's likely I need that specific repair or replacement of whole motherboard. Anyway I decided to try new world Mac as my third and final option. And low and behold Andy looked at it and was like. The board is fine I just turned it on with another battery. we just have to clean all the coffee but it didn't effect the board but we have to replace the battery. He pointed me to the right battery on amazon and I had it mailed to him. He replaced the battery and cleaned my computer entirely inside and out and in total ended up spending around 300$ or so. 2 something for clean up and replacement and like 70 to amazon for battery. Andy flipped my $1600 expense to $300. He could have easily lied and said I needed more things done but he didn't. He is now my official doctor/mechanic I trust for my living breathing mac book pro. read more

Andy is a professional!! 5 stars person and 5 star service!!! Here are the details... My friend had some water damage to her MacBook so we decided to get a rough estimate. Expecting to get killed on the estimate and service fees, were were pleasantly surprised on how reasonable Andy was. Andy got back to us in a timely manner with an amazing rate. (A fraction of what Apple would have charged). He was fair and detailed with what to expect and even gave us some affordable hardware replacement options. Outside of the great price and wonderful customer service, he did a great job. The water damaged MacBook was up and running as promised. I would easily return and recommend everyone to "New World Mac". read more

My iMac (late 2013) was slowly grinding to a halt. I thought it might be the hard drive, but wasn't sure. Andy confirmed the problem and recommended a great replacement part. He sent me the link, I purchased the new hard drive and sent it to him. Once he received it, he was done within 2 hours and the computer is running faster now than ever. I appreciated the discussion of possible replacements and the transparency. This was an all around great experience and a much better option than buying a brand new computer. Thanks! read more

This place is the best for all your Mac needs. Andy the owner,will assist you in person and will take care of the issue in no time. Very happy with the service they provide! 5 stars read more

Had a water spill on my MacBook Pro few years ago, computer kept shutting down and having power problems. All other repair places wanted to charge me at least $1000. Andy suggested a different fix, solve the problem at a fraction of the cost and in just hours. Highly recommend! read more

I've gotten to know Andy a bit in the past five years, and he's ALWAYS very straight ahead, VERY reasonable with his prices and does really great work. I trust him unconditionally with all of me devices on which he has worked. AND he'll rec someone else (for example, an iPhone repair I needed) who's very reliable, as well! This guy is the real deal....and on top of everything, he's a very nice man. You'll be glad to give him any/all of your Mac stuff business! I sure am! read more

Andy is the best. I was having an issue with my 2011 Macbook and within literally less than a minute of walking in the door he immediately knew what was wrong. His knowledge spans years of work and it shows! Cost of labor is totally fair and he works very quickly. Also, when the replacement part ended up having issues as well he swapped it out at no extra charge. This man's photo is in the dictionary next to the definition for "mensch". read more

I brought my MacBook into the Apple store with some food and liquid damage. The gentleman at the Apple store was very kind and cleaned what food & liquid he could from the interior, and told me the charging ports were ruined. He said it would be close to a 1,200 dollar repair, and that I might be better off buying a new computer. He recommended that I try to lie to Apple to get Apple care, because then the repairs would only be around 300 dollars. Instead, I took my MacBook to New World Mac, where after a diagnosis Andy told me that the repair would be around 90 dollars, plus 30 more bucks to clean the air and fan filters if I wanted. Who are the geniuses now? read more

ANDY is a prince among men!! The angle of Los Angeles - I've never encounter a more honest, generous and fair specialist. I wish he could train everyone how to be. Literally helps you save money, tells you how to maintain the computer you have, doesn't charge you if the repair doesn't work - WHAT?? And computer stuff is vulnerable and expensive and scary and stressful - and he makes everything ok. read more

I've been coming here for all my Mac needs over the past few years. The owner is the most professional, thoughtful and kind communicator in the biz. He's honest and direct and always explains each step with care. Always has GREAT pricing! So grateful for this place - highly recommend!!! read more

My family and I have been here 5-6 times in the past several years to have our Macs repaired. The owner is honest, nice and gives a very fair rate! read more

Andy was great! I walked in expecting to spend a boatload of money on repairing my MacBook screen. He quoted me what I expected, but went above and beyond by suggesting that I could save some money by purchasing a part off of ebay for half as much as a new one would cost, and bring it to him to install. I did just that and saved 50%. He inspected the part for me before installing it to make sure it was in good condition. He even called me a few hours later to tell me it was done. I will bring all my macs to Andy any time I have a problem! read more

Mr. Andy fixed up my Macbook Air that wasn't turning on. He replaced the battery and it is now working better than ever. He replaced it for a very good price and did it pretty quickly while we waited in his shop. He also replaced some of my keyboard keys that were a little worn down, took out some malware, and cleaned my laptop (free of charge!) He is the man to go to. My dad and I were very impressed. Such a nice guy! Thank you so much Andy! (-: read more

What a great experience! I had messed up my MacBook Pro, and Andy diagnosed the issue and fixed it incredibly quickly. My machine is like new. He was great to work with. Just an all-around great experience. Highly recommend. read more

AMAZING! Every time I have a crisis Andy saves me. Working in the film industry requires us to access our computers every second of every day. Andy knows our needs and handles business quickly and efficiently and does not over charge for that service and in this day and age is rare!! read more

Yesterday, due to unfortunate placement and a clumsy elbow, my baby (my 2013 MacBook Pro) experienced a disastrous two-foot fall from my bed. There were no external injuries, but alas, when I opened her up, her display had the black screen of doom. She would not wake up. Panicked, I called Apple Support in hopes of fixing her. They instructed me to perform CPR (rebooting), but despite the starting chime, she showed no signs of life. Desperate, I booked an in-person appointment at Los Feliz Hi-Tech to check her vital signs IRL. When I arrived today, the tech person quickly tried rebooting her again, but it did not work. She seemed comatose. He then instructed that it would be $150 for JUST a diagnosis, plus whatever it would be to actually fix it when they figured out what the problem was. He also mentioned that it was probably the screen, which would be $450+ to replace...so I was looking at a total of $600+ and it would take 2-3 days. I was devastated, but reluctant at paying the outstanding fee. Furthermore, I noticed that Los Feliz Hi-Tech's pricing screen stated that a diagnosis was $130, not $150, which made me skeptical. I then pulled up Yelp to read their reviews and saw that one person (thanks Megan R., whoever you are!) recommended New World Mac instead. I promptly left Hi-Tech carrying my baby and called to confirm that New World Mac charged NOTHING for a diagnosis. I drove straight there where I met Andy, the owner and fearless lone wolf of New World Mac. He took my information, said he'd take great care of my baby, and that he would call me if he thought he could revive her before close (it was around 5:30pm at this point). He called me about 30 minutes later, saying he found the problem (a loose cable) and she would be awake before 7pm. I drove straight back to the store and sure enough, MY BABY WAS RESURRECTED FROM THE DEAD! What was more, Andy had noticed some of my baby's keys were a little worse for wear and replaced them at no cost! He gave her a gentle clean and POOF! she looked back from the dead and better than ever! He even gave me a Blue Star donut because another pleased customer had come in with a box as a gift for him. All in all, I spent LESS total than the $150 diagnosis fee that Los Feliz Hi-Tech was trying to charge, and got my baby back in mint condition within AN HOUR. Plus a donut. In all seriousness, Andy is the sweetest and gave the most phenomenal customer service EVER. Just from this one experience, he will have a loyal client for all computer needs in the days to come. Thank you, Andy!! And thank you for the donut, it was delicious :) read more

I should've given this place a rating much sooner. My 2011 laptop began to crap out on me and I was pretty sure I was just going to have to buy another one altogether. Andy was awesome! He answered all my questions and kept me updated as we waited for parts to arrive from Amazon. My MacBook Pro is running better than when I first bought it all those years ago! read more

I read so many great things about Andy in Yelp that I decided to give this place a try. I had to replace my video card and he was friendly and professional. My computer is up and running great! I will definitely bring any of my future computer issues here. read more

Andy is great! Above and beyond every time! Been using New World Mac for many years and dont even mind the drive to get there now. Highly recommend! read more

There needs to be another star or two for the greatest. Andy was able to immediately diagnose the problems with my sluggish 2012 MacBook Pro, worked his magic on it and now it's better than new. Move over, Genius Bar amateurs, this is the Real Deal. Seriously, don't go anywhere else for your Mac Work. Very fast service and reasonable pricing, too. read more

Andy is amazing. I thought for sure my beautiful but 8 year old iMac was only good for the scrap heap. The hard drive was dead and I had been told I couldn't even use it as a monitor. Andy told me which 4TB solid state drive to buy on Amazon and then installed it and upgraded the memory. I have a brand new computer for a few hundred bucks! I'm thrilled. Beyond that, Andy was a delight to work with. He is super honest and works quickly. He installed the hard drive and memory the same day I brought my computer in! Need to restore data? Andy is very good at this, but if he tries and fails, he won't charge you. I mean where can you get that kind of service? There's a reason he has all 5 star reviews: he has earned every single one of them by being a superstar. If only I could find a car mechanic this reliable! read more

Andy is a life saver!! I called probably over dozen places for my Mac repair and they were all playing me like we need to keep you MacBook for a week blah blah blah but I need my lap top since I use it daily for my business. One call to Andy and he knew exactly what was wrong with it. Gave me few options of the fastest way to fix it and the rest was history! I literately waited just 20 minutes at his shop and went home a very satisfied client! BTW the problem was a failing logic board and he diagnosed it right on the spot over the phone!! Thanks Andy! You're a lifesaver!! read more

I'm 76 and have dealt with many service providers in a variety of fields. I'm struggling to remember one that might have impressed me more than Andy, the proprietor of New World Mac. Very fair pricing, excellent communication, guidance and followup, unassuming personality, and in depth knowledge of Apple products thanks to over 25 years in the field the last of which were 10 years with Apple itself before he decided to launch his own repair service. He installed a new 1TB SSD and doubled the RAM in my mid-2011 iMac whose hard drive had died. After getting home and doing my Time Machine restore, I told him that the increased fan noise (due to thermal sensor incompatibility with new SSD) was an issue because that iMac is the music source for my sound system. On top of this, I couldn't find the product key for MS Office 2011 which rendered Word, Excel, and Power Point useless. Andy had a solution for both problems which he quickly resolved during a house call. I highly recommend New World Mac. read more

The guy knows everything about macs! I thought i was gonna spend like 100+ but he was honest with me and only charged me like 40 dollars for the service i needed. Definitely going back again. read more

Great job, and super fast. Andy totally helped me get back to work ASAP. Way more reasonable than going to the dealership...if ya catch my drift. read more

Professional quick services, I've continuously recommended New World as they are the best in the game!

Andy is absolutely fantastic - every time my MacBook breaks, he fixes it quickly and affordably. He is honest about the outcome and delivers every time. And he's a big Rush fan so gotta love that! read more

I have a 2009 Macbook Pro which ive brought to Andy on 2 separate occasions. The first time was to upgrade my RAM and swithed out my battery and after my laptop was working beautifully. He recently also switched out the logicboard because my laptop was having issues (i was worried it was going to be unfixable) now its working better then before. His prices were very reasonable and i would recommend him to anyone needing a Mac repair. Also the best part was my laptop was ready for pick up in a few hours. read more