Reasonably priced, friendly service and quick in Repairing. Explained everything clearly before doing the work. I'd definitely go back.

5 stars! Quick response! Honest person! Was able to get my laptop part in 1 day and install same day! Nice person. Professional set up! Will use again of the occasion comes! Thank YOU!!! read more

Absolutely amazing. Richie met me on the way to a client. He diagnosed my laptop within minutes and really knows his stuff. I know a bit about laptops but I had a problem I couldn't figure out. He found out the issue so fast and explained everything to me. I highly recommend him and will definitely go to him in the future. read more

I've had a geek squad account fir a few years, but the support has gone way downhill. After a particularly frustrating service where they sent me computer to Kentucky for service and returned it still not working after MONTHS, I decided to try this place. Fabulous communication! Fast service! Reasonable pricing! And Richie also happens to be an all around nice guy. After we ordered parts it took him about a day to fix my PC, and I was only charged $75 plus the part, which he found online and had me order directly so there was no markup. I'll be back. read more

Ritchie saved me hundreds, if not thousands of , not to mention wasted and frustrations. He was professional, respectful, and very . He was very helpful and patient with me, explaining my computer problems. I fully endorse "Mac or Pc Repair" and will reach out again if I have future problems. read more

Richie was quick, thorough, honest and gave me good advice (basically, don't buy a ten year old a MacBook Pro, go for the Chromebook). The water damage to the MAC wasn't worth fixing, so he wiped it for us and recycled for parts. read more

The nice thing is you deal directly with Richie, who is the owner and does everything himself. In my case, he came to my house to pick up my 27 inch iMac, and he is such a lovely and trustworthy guy. He changed out my hard drive when it crashed, and was very reasonable with his fees. Especially considering he comes to your house and picks up and delivers back to you personally. He was in constant communication while he had a machine, and giving updates, and being very honest. I own a small business and can appreciate how much Richie cares about his clients and his work. I couldn't recommend him more. read more

I have an older-model MacBook Air used primarily by my 3rd-grade daughter, and the keyboard was shot. I wanted someone to replace the keyboard at a reasonable price, and Richie did a fantastic job every step of the way... communicating with me promptly about the job (I sent an inquiry via Yelp), providing an accurate and fair quote, ordering the part quickly, following up with me consistently, and even squeezing the repair into his Saturday since he knew I needed it. He also gave me free advice about another Apple laptop I'm having an issue with; he provided a unique take on the problem that even the Genius Bar didn't offer as a possibility. He works out of a home office in Van Nuys that you access from the driveway in front of the house. As a woman alone, I felt totally safe (if you feel nervous about going to someone's home). Richie was a pro from beginning to end. I've definitely found my new Mac repair person! Highly recommend this shop! read more

My precious files were saved! I cannot begin to tell you how grateful I was to have all my files recovered after my hard drive went capput. I received great service and communication throughout the whole process of my computer being repaired! read more

Richie was incredibly helpful and worked very quickly. His rates are very reasonable. He will be my go-to guy for computer repair in the future. read more

I had a really tight schedule and my hard disk didn't work properly anymore. It had to be fixed in two days and I struggled w my back up. Richie guided me through it over the phone and texted me right back when something would go wrong. He picked up a new hard drive from the store for me and then after my back up was made picked up my laptop from home at 9 pm because that was the only time possible for me. Then replaced the hard disk in one day put my back up back and brought the computer back to my place! Great service and a super nice and honest guy and did everything for a great price! If u need anything fixed I would highly recommend him and his service!! read more

Richie managed to fix our desktop computer when my husband and I lost hope about fixing it ourselves. He picked it up and dropped if off at our place with no extra charge, and managed to do the whole thing overnight. He was easy to talk to and even let us order our own hard drive online so he could install it for us. Five stars all the way. read more

Great service. Richie is super attentive and he is able to offer the right advice for your computer needs. He refurbished two laptops for my daughters personal use and he was able to save our data. He came to my place and listened carefully to our goals and he gave us the most cost effective solution. Very pleased. read more

Excellent and prompt service. Personally came by to pick up and drop off the computer I needed repaired. Will contact again for any problems in the future. read more

I was having a problem with a new laptop I bought that was incredibly sluggish. Richie was very honest about it. Recommend I return it because the specs were bad on it. Could have easily had me bring it in for a diagnostic fee but let me know it isn't worth the headache and money. This will now be my go to place for computer issues. Thanks Richie! read more

Richie was such a low-key guy when I met him and my computer was in such seemingly fatal distress that I'll admit - I was scared it was going to turn out to be a lost cause and boy was I ever wrong. My regular tech guy was out of the state and I found Richie from all the glowing reviews he's gotten on Yelp - well, here's one more to add to the growing pile. I had my computer back in 48 hours with ALL my documents saved - all I had to do was re-load the programs and I was fully restored and back in business. His bill for the work was super-reasonable and I was so happy and relieved I could have cried. I'd recommend him as highly as it is possible to do. read more

My computer fell and could not get up! Oh no! After calling around and hearing some really high prices, I found Richie and I'm so glad I did. I don't have a very fancy computer, so if it was going to be a huge repair, I'd rather just get another one. A lot of other places charge you just to take a look and give an estimate, but Richie said it's free if he doesn't fix it, so I handed him over my poor injured laptop. Honest work, great prices. I think he charges $70 for labor + cost of parts, which I think is a pretty good rate. I needed a new hard drive, and he charged me about the same as I would pay to order one online. I also requested data recovery (I think it's around $150 but not sure), but my hard drive was too fried, so it didn't work. Richie did not charge me a penny for the attempt. I was having phone issues and on vacation while he did the repairs, but he still made sure to get a hold of me, which I found reassuring. I'm moving out of the Valley, but I had such a good experience with Richie that I will drive a couple hours if need be to use him again for computer repair should I need it. Pro-tip: If you are planning to use the Yelp coupon, tell Richie instead of buying it and he will honor the discount. read more

A skilled tech, Richie knows his way around computer repair. I was impressed with his customer service and professional attitude. I will use his services again and rely on his abilities into the future. A trusted resource for computer repair. THANK YOU RICHIE! read more

Richie was kind enough to pick up my laptop and drop it off. It needed a screen replacement which he fixed within a day of receiving the screen replacement He was transparent throughout the process of purchasing a screen and allowed me to choose from a list Made the process of getting it fixed very easy Would definitely recommend him! read more

Amazing service! You couldn't ask for a better service from these guys. Very professional and helpful! Shout out to richie!

Ritchie is my mac hero. My iMac hard drive died and I found Ritchie through Yelp. I saw a lot of good reviews so I figured I'd give him a shot. I am more of a creative operator than a tech savvy type so while I know my apps, hardware is not my forte. Ritchie was extremely patient with me and explained all my options based on what I needed to get my computer up and running. He gave me a great price and even gave me solid advice on options for running my system that were completely unrelated to the repair. His turn around time was quick most of the wait had to do with ordering parts and he kept me in the loop in texts and was always available to me if and when I had questions or concerns. I will definitely bring my business to Ritchie in the future and I recommend him to anyone with computer issues. read more

My business computer had a full crash with all my files. Richie came, diagnosed and repaired the computer within 24 hours. How can you beat that. You Can't I'll never use anyone other than Mac or PC repair again !! read more

Richie was super professional and very attentive. He was able to diagnose the issue with my MacBook and get it fixed within a few days. He knew I used my laptop for work and made sure to get it back to me ASAP. Also, the amount he charged seemed very reasonable compared to what others offered. I am definelty saving Richie's number for any future issues, and do recommend him to others. Thanks again! read more

I'm so grateful for finding out about Ritchie, right here on Yelp. He lives up to the rave reviews he received. It was refreshing to not only have my computer picked up and brought back to my home, but to not have that major service reflected in the fee. Ritchie did great work, quickly and efficiently, at a reasonable rate. He is professional and warm; and is officially our new computer guy. read more

Richie was friendly, knowledgeable, efficient, and reasonably priced. I wish I had found him years ago! Can't recommend him highly enough!

Had a problem with my MacBook and they fixed the problem immediately. Whenever a situation arises in the future I will definitely call them. Their service is outstanding read more

I have a notebook and a mac mini. Both needed to be serviced for different things. The professionalism and knowledge and speed by which Richie operates his business is not to be taken lightly. He gets that our whole lives are tied to our computers and the efficiency in which he operates is truly something you don't see often. He took my laptop home and I had it back the next day...PERFECT! Then my desktop... well, he fixed it right on the spot and I was up and running and I never have to see that spinning color wheel again! I also own a retail store, so I now know that I have my computer guy extraordinaire. Oh... and talk about reasonable... his fees were fantastic. Thanks Richie... read more

This guy repaired my MacBook Air many years ago and I am still so grateful to have a working computer!

Richie Suarez is the finest and smartest and nicest person to have as my MAC Guru. He is a trusted and dear person. if you are lucky enough to work with Richie you will be lucky. If there were 10 stars he would deserve everyone and more. read more

Richie wasted many hours of my time and about $300 troubleshooting superficial software problems on a mac air that was later diagnosed as having a hardware problem. For all of the many texts, emails, meetings and troubleshooting (which otherwise would have been billable hours) - it all turned out to be a waste of time as Richie's efforts did not solve the issue and he came up blank. Exasperated I went to another vendor who told me not to spend any money fixing this computer because it was a hardware problem that the investment of new parts would not be worth investing in. read more

Subjective: Went on vacation & took a grip load of photos a couple months ago. Was downloading the photos on my mac just 2 days ago & in the process my photos magically disappeared. Panic mode! Objective: Richie came to the rescue! In about 3-4 hours, he retrieved all deleted pictures from my camera & restored them all back into my mac (even the photos i never thought i'd see again... we're talking about pictures from 5 yrs ago here). Assessment: Richie is highly informative & also guides you through the process. Very professional & respects privacy. Efficiency is his middle name! Plan: Run to Richie when something, anything's wrong with my mac. read more

richie is the best!! On time, trustworthy, FAIR. I can NOT reccomend him higher. He not only fixed my main problem, but found issues with my computer that could have been disasterous and took care of it. He really knows what he's doing. and he's a really good guy. read more

I'm so glad I found Richie! Best Buy needed three weeks with my iMac and thought the problem was the graphic card. Richie not only picked up my computer on a Sunday, but returned it fixed within 48 hours. He found the problem immediately (a different problem that Best Buy had misdiagnosed). He even salvaged the work that I hadn't backed up!!! He's super professional, friendly and fair. I will call him anytime we need computer repairs. read more

I had a computer issue where my iMac wouldn't fully boot. Richie gave a diagnosis and told me I needed to buy a used video card on Ebay. When they card came, I handed it off to Richie and he installed it. His labor was under $100 and the part I found was about $120. When I got the computer back it worked like it did before the crash. Richie was responsive, kind, and extremely helpful. read more

Richie Suarez is the best!!! He's honest, has great prices and has saved my ass when wine spilled on my laptop. I can't say enough about him, but I would go to him before you go to a MAC store, he's local and comes to you. He has also helped us out with other computer related questions. read more

Richie came out to my apartment and picked up my laptop. Ultimately, he tried a few things but the diagnosis was the laptop was going to take more money to fix. He even bought a few parts like a DC in board just to make absolutely sure. Ultimately, he diagnosed it for free. Even though I had to get a replacement (which I anticipated) he still did everything he could without charging me. read more

We've called Richie for the 2nd time to get our computers running right. First time, he picked up our laptop, let us know right away what the issues were & had it fixed within a couple of days (including ordering parts) and gave us a great deal. This time out, he informed me what was going on with my iMac, my printer, and got everything running. He's fast, fair, honest and it's a pleasure to deal with him. The best!! read more

I am saying it. Richie Suarez is the Computer Whisperer. There are a ton of "computer repair" tech genius people wandering about Los Angeles, but there is no other singular human being I would ever trust with my computer. The reason is, Richie realizes that for most people--your computer holds a large chunk of your life inside it. Where I have seen other tech people be extremely informed but also distressingly cavalier, Richie sets a very different standard of care in that yes- he is wildly efficient and clearly has that mac/pc genius aflowing, but he is also tenacious, kind, informative... and of greatest value to any business or individual: he is strategic. He is rather amazing in how he can assess the overall big picture of your needs, the status and depth of what your computer needs, and then devise the most winning solution possible that integrates both! He is the very rare blend of someone exceedingly professional and in possession of great ethics and integrity; and therefore conducts business in a way that is incredibly human and intelligent. In short, he is tha man for all things giggabitey. Yep, he is a caped-computer-crusader-smiling-humble-man who will probably demure that I wrote all of this, however I do very much feel it is my responsibility to let other people know just what a goldmine he is (and he should certainly be treated as such). The work that I do is critical for these times and the state of our world and I could never imagine doing it all on my computer without the relief and wisdom he provides. I can work far more relaxed, knowing I have had the blessing of finding the best computer person I could ever dream of. I know it is says Richie Suarez on his business card, but he will always be Super Richie to me. read more

Richie is so educated! He cleaned and restored my computer so fast! On top of that he's a reallly nice guy too!

Richie Suarez is a blessing. He's a super hero! He seriously needs a cape. The Mac store at Topanga threw a few names at us and so I called them all. We chose Richie. He was kind on the phone, knowledgeable, able to offer a reasonable quote AND HE PICKS UP AND DELIVERS!!!!! Holy smokes! Super fast, super nice, and his prices are Reasonable. I wasn't crying when I got the bill. He offered much more than I was even expecting. Apple recommended I not toss the 6 year old obsolete mac, but rather replace the hard drive. He is the answer to my prayers. I felt so much better handing him my whole life, because he was honest, helpful, not condescending, generous and I could not wait to Yelp some love in his direction. SO REASONABLE. Hard drive websites for data recovery are price gouging the uneducated and with no guarantees. Richie is the bomb! The addy above is maybe out of date? His business card says 8055 Chastain Ave., in Reseda, but I do know he services the whole valley for sure. WORTH YOUR TIME! read more