Sometimes a company earns its good reputation by *not* taking your business. In this case, I asked about whether I should bother repairing a 2019 MacBook Pro, and after describing its symptoms was told that I'd be better off with a new computer. I appreciated their honesty and customer-first attitude. In the future when I have a (repairable) problem, I'll be back! read more

Richie is fantastic! I've used his service twice now , and his customer service is great and prices are very reasonable .

Fast and efficient. While everyone else had told me they couldn't help CPR said bring it in.

Good Costi I highly recommend this computer repair service for their fast, responsible, and customer-friendly approach.Richie swiftly fixed my imac, kept me informed, and provided excellent service at a reasonable price. Great experience overall! read more

Very happy with the service And responsiveness I have received from this business they are very knowledgeable and very friendly I had an issue with my Apple Mac pro and I had no clue what was going on with my computer since it was not turning on at all I have tried Many different ways to get it fixed but I was not able to so I gave up and decided to give them a call The gentleman was really friendly and knowledgeable he quickly diagnose my Mac Pro and told me the issue that I had with it thank you so much read more

I messaged Richie via Yelp and got an immediate response and quote. I was very satisfied with his customer service, communication, and flexibility with my schedule for drop off and pick up. Aside from his customer service, he was able to update to the most recent OS on my desktop Mac, since I was unable to do this on my own. His knowledge saved me time and was able to do update my Mac very fast. I will definitely seek his service should I need it in the future. read more

Took my old iMac to get the screen issue diagnosed. Took Richie less than 30 minutes to give me the culprit. He was honest and told me it would be better to sell the iMac as is than to try and fix it because of how expensive a new screen it is. Saved me so much money. Thank you Richie. read more

Helped way more than they were obliged to. Trustworthy & friendly - safe hands for expensive gadgets. Thank you for helping me with my Mac read more

I've been on the lookout for a good hardware place and Ritchie does not disappoint. Quick, efficient, and friendly combined with excellent work. I'm not looking forward to my next hardware issue but I at least have the reassurance of knowing where to go read more

Richard helped me out again! We use our server for invoices, proposals and to look up customers. We use it to run our business and the server went down. We were not able to access it, so I called Richard. He already had a full day with calls by the that I called him but he was able to to get to squeeze us in the same day that I called! and even better to fix it the same day. He got us up and running!!!!!!!!! Thank you Richard ! I'll strongly recommend his services read more

All I can say is wow! When my computer got fried by a power surge, I took it to Geek Squad... and they couldn't do anything for me on site in terms of data recovery. A friend recommended Richie...and he went over and above. I brought it right over, his quote was less than Geek Squad, it was going to be local and not outsourced... so already I felt more at ease.. and then that night he told me he could recover all the data if I brought him a drive. What might have taken weeks and cost way too much $$$ was done perfectly, professionally and locally...for a very fair price. Highly recommend. read more

I had a great experience working with Richie. My Dell Inspiron laptop would not charge and went completely dead on me. I was not able to restart it. I called several places and no one was available and I was being priced very high quotes to simply and at the very least pull my data off so I could work using another laptop. I was completely at a standstill facing numerous deadlines. Richie gave me an over the phone diagnosis based on his experience w/Dell, making no promises, however giving me some hope. He definetely sounded like he knew what he was talking about. His costs were very competitive. Within 24 hours not only had he backed up my files to my drive but he also repaired the main issue. Richie is knowledgeable and I truly felt he wanted to help me, and he really did. Yes I will be using Richie for all of my computer needs. read more

I'm a visual effects artist working from home during these pandemic times. I run on a very high-end liquid-cooled custom PC and had a cooling failure. Richie had worked on one of my Macs once and did a great job and had real integrity so I called him for this crucial repair. He had me up and running in less than a day once we got the parts overnighted. I definitely recommend this man. Total pro. I'll be personally recommending him to our studio and other work from home artists as well. He even came and picked up my PC, and delivered it back! Great prices too. Dave Rand https://www.imdb.com/name/nm0709453/?ref_=fn_al_nm_1 read more

Mac or PC Repair - IT Services & Computer Repair Near Me - Reseda, California

Does not have great customer service, and very low quality service. Closed on days they should be open

This guy broke my laptop and then pretended to order the parts for repair. I waited for around 3 months reminding him constantly but he stopped picking up my number. I had my laptop fixed in another place within two days. read more

Richie was super professional and friendly! He fixed my MacBook so quickly I basically came back the next day to get it! Great value, and he gave receipts, quick service and I'm very satisfied if I need repairs Again I'll definitely go back and recommend his place to my friends! read more

Richie is the best. He gave me all the info and was extremely educated on PC repair. He worked super fast and gave me a reasonable price. I highly recommend him for you computer needs. read more

I have used Richie's services 3 times now and everytime I am amazed at how fast and easy it is to work with him. The quote is always reasonably priced and he is super responsive before, during, and after the install if I have any questions. I also respect that he was honest about upgrades and changes he thought were not a good idea to do because of the complexity. Previously Richie replaced the battery, hard drive and RAM in my old Mac book pro and he even coached me through replacing the battery my self after the cheap battery I purchased online lasted only a few months. The latest job was upgrading my iMacs Hard drive to a solid state drive. In just over 24 hours He picked up the computer, did the install, sent progress updates, and finally returned the computer. After my multiple bad experiences at the Apple store and "authorized repair shops" I know I won't need to worry if I have computer issues. read more

He finally fixed my Mac!! My Mac wasn't working or letting me log in. I was on the phone with apple support for hours and still doesn't resolve my Mac problem. Thankfully my roommate referred me to Richie and he fixed my Mac and I'm really happy with his service. I would highly recommend him! read more

Richie the owner is a God send !!! He's been so helpful , I originally contacted Mac or pc repair , to get my MacBook serviced and fixed, but unfortunately Covid happened and couldn't go . Eventually I ended up contacting a few places and to my disbelief, I landed back to this business and RICHIE KNEW ME OFF THE BAT ! I felt at home knowing this owner keeps his past clients in mind ! So basically at the end of it all to make the long story short ! I was looking for a new desktop for my business and Richie took the time out of his day to lead me in the right direction for a few hours in purchasing a new Mac mini from apple before this he walked me through all the good and bad for a lot of different options, didn't try to sell me anything or convince me into purchasing anything from him but was more concerned with what would benefit me !!!(no one does this ) overall I am extremely content and glad I called Mac or pc repair and I will definitely be recommending and coming back for future repairs . Thanks so much Richie ! read more

My MacBook Pro became very slow after updating the software. I was considering replacing it but found LA Mac Repair during a Google search. I was skeptical about having it upgraded but met Richie, who explained my options. Richie is very professional and explained things to me in a way that made complete sense. I chose to move forward with the upgrade and am glad it did. My MacBook Pro is now very fast and I saved a lot of money by not having to purchase a new one. Richie was also able to perform the upgrade very quickly, knowing that I depend on my MacBook Pro for work. Bottom Line: Richie/Macbook Pro exceeded all my expectations (professionalism, price, time it took to perform the upgrade and the end result). This is a business that I feel confident referring to others and will continue to use myself. read more

Richie did a great job with my macbook pro! I had some issues with my laptop not showing video after hibernating and restarting. I brought it in and he was able to see me very quickly and get it fixed within the hour.... insane! Thank you again! read more

Richie is great! Very communicative, extremely knowledgeable, very easy to work and very good and fast at what he does! Seriously, what more can you ask for? He replaced the trackpad in our MacBook Pro in record time and at an extremely reasonable fee - especially compared to some of the other quotes we got. Thank you! read more

I needed to erase my MacBook Pro since I was giving to a friend. I was impressed with the service. I dropped off my laptop and picked it up in a couple of hours. I highly recommend for your Mac needs. read more

If you need THE BEST to fix your PC or MAC this guy is SUPER! Can't say enough of how efficient, knowledgeable, and thoughtful he is. STRONGLY recommend him. Richie has helped me with my company's computers...fixing, setting them up, upgrading.... He has also helped me at home when my personal computer(s) crash, he was there within 24 hours. Have and will continue to use his service going forward. read more

The service was excellent and very reasonably priced. Richie resolved my issue quickly and returned my MacBook Pro back in great shape. Highly recommend! read more

My sister is in an assisted living facility. Richie picked up a new keyboard for her at Best Buy and then went to the facility to get her desktop Mac up and running. Now everything is working great. Richie is very easy to deal with and friendly and organized. On top of all that, a reasonable price. read more

Richie is extraordinary in every way! In less than 2 hours, at my house, he took my 2009 MacBook Pro which I was about to replace for a new one, and updated it! I was having trouble with a project I'm working on involving having to go through all my pictures and selecting the ones to print out. In that time period he showed me how to do it more efficiently saving me a lot of time and money, explaining everything to me in his easy going manner. Aside from how brilliant and professional Richie is, he was also very kind and patient with me, he's the most personable computer tech I've ever met. I plan to have Richie work with me on an ongoing basis to get me up to date with my computers! I HIGHLY recommend Richie, and promise you you'll be as grateful as I am! read more

Quick and painless experience. Richie helped get my computer fixed professionally and I was able to take it home the same day. Will def use again and recommend to anyone. read more

I have an iMac 27" Late 2013 system. When I bought the computer, it was an additional $1000 for a 1TB SSD drive. So I got the normal 1TB hard disk HDD. So for many years, I been wanting to replace the HDD with the SSD and even purchased a 1TB SSD a few years back. But I was reluctant to open the iMac since you needed to remove the screen. So I looked for someone who could do this from me. Here is where I found Richie. He has some great reviews and now I know why. He is very personable and knowledgeable. I to have an IT background and we spent some time talking about a lot of different platforms. He knowledge of PC/Mac systems is very wide spread. He knew a lot. So I dropped off my iMac, along with the SSD drive and he installed it for me. And he even cleaned out the interior of all the dust and dirt accumulated over the years. When I picked up my iMac, he made sure how important it was to keep the tape on, so the screen doesn't fall off and break. He said the even though the internal tape holding on the screen was good, it would be a better to keep the clear tape, on the top, on for the rest of the life of the computer. Better than paying for a new screen. If you ever get a chance to use Richie, I would highly recommend it. read more

High powered computer had major issues and Richie took a look and gave me an honest assessment for free where most other places would have charged an $120 "bench fee". Turned out it was more economical to replace the computer versus doing extensive repairs. Richie was also very conscientious about COVID safety. Highly recommend. read more

Richie saved my computer! I was impressed how quick he determined and solved the problem! Keep up with the great work, Richie! P.S. Go with Richie you definitely won't regret that! read more

Ritchie was very quick and responsive. I had some hard drive issues in which had important video and photo content, and Ritchie was able to recover all the data. I highly recommend this computer repair place. Thanks again Ritchie. read more

Great Customer service and fast turnaround for repairs. Had a problem with my MacBook Pro, asked for a quote. Got a response quickly and he came to pick up the laptop and had it ready the next day. Now my Mac works as great as before. Thank you very much for your service. I will definitely be coming back if and when I have issues with my Macs. read more

There is no one better to use when you and your computer are in need. They have bailed me and my computer out many times. At times when I thought I had lost my data they recovered ALL of it. Richie the owner knows computers well. I feel lucky to know Richie...can not say enough good things about all the help he has given to me. 10 Stars!!!! read more

I consider myself computer-literate but I was having a hard time bringing Da Cloud into my -- and my wife's -- work-life. I finally decided to get help and luckily, I called Richie off a Google search. He was quick, sure-handed, communicated well so I didn't feel like some crazy guy had his hands all over my stuff in ways I didn't understand -- and at the end of his brief visit, not only were we fully functional between all our devices using the cloud, he had smoothed out and streamlined a number of networking features that we hadn't been getting full value out of. Though we didn't have any hardware issues, I suspect Richie is just as competent as a repairman. I recommend him highly for all your computer needs! read more

If you need an honest and professional computer tech for Mac or PC, don't go anywhere else. Call Richie and he will give you an honest quote and recommendation. Richie will go out of his way just to provide an excellent customer service. Highly recommended and will work with your schedule even late in the evening. Richie will give you a very affordable quote and will not charge to give a diagnostic or estimate. read more

I took my iMac (2011) to the local Apple store in Valencia because the screen had gone blank. They told me that I needed a new logic board for $500. I called Mac or PC repair and was told over the phone that the problem was the drive. Less than 24 hours later, I had my iMac back in working condition for less than half what the Mac store quoted. Lesson learned. If you're beyond your warranty, call Richie. He's fast, courteous, and extremely professional. read more

If I could give him 10 stars, I would, he saved my hard drive and helped me put a PC on my iMac, I am going to be his best word of mouth advertising person. Thank you Ritchie you rock! Quick, responsive, professional and honest. Great customer service. read more

I called in the morning and tech at my house in the afternoon, and he was on time. He took my laptop with him and had it back to me in the morning, like he said. Great service and communication. read more