Dory was the person who helped me out with my request to repair a gaming console. A handheld in particular called the legion go S among many others on the market. I had an accident where I stepped on my legion go s screen and it shattered. I didn't expect it to break the entire screen, but only crack a portion of the screen. The fragility of the screen is significantly worse than I thought. I talked with several other tech repair shops and either they did not answer my request for a quote, took way too long to answer or gave a response that they could do nothing about handheld repairs, some gave bad replies. He was the best of 8 different tech repair shops I have encountered and not only the best, it was a landslide better than the competition. The only real issue I had was a very high price premium to fix my device. It was about half of what the actual device cost. Of course I got it on sale for about 700$. The service, labor and total cost to repair was $335. So, almost half of what I paid for the device at Best Buy. I learned not to place this fragile handheld on the ground to prevent it from getting damaged again. Overall satisfied with the outcome and Dory did fix it. Personality was good and time to fix was roughly 2 hours. Parking lot structure is terrible, not enough space and many other places nearby. There are other parking structures as well but it may get towed or even scratched due to compact spaces. Also a little unsafe as there are some loitering. Overall, It's good but not the greatest in terms of value but Dory been doing this for many years roughly 15 as I recall. read more

Watt Computer Repair - IT Services & Computer Repair Near Me - Chatsworth, California

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Asked for assistance with laptop screen replacement, got a quick response and a good price. Got the job done super quick and was very nice! Will be coming back soon. read more

You just can't do better. Dory Watt really works hard for you. He genuinely cares about making you a satisfied customer, as does his equally qualified staff. He's reliable, on time on a house call, reasonably priced, and just an all-around good guy. read more

The guys at Watt are friendly, easy to work with, and ultimately saved me a lot of money by fixing my 10 year old Mac book pro, vs Apple just saying it was time to upgrade. read more

Although I do not wish computer or laptop trouble on anyone, I have peace of mind knowing I can recommend Watt Computer Repair to anyone and everyone. My messages were answered in a timely manner, a quote was given that matched my total at the end of service, and my laptop was back to its normal self. I had a MacBook that needed screen repair due to my kitten biting the screen and looked at a few places for repair but this one really stood out. The parts needed were ordered and my laptop was dropped off and ready to pick up in less than 2 hours. Service was completed in a timely manner and I could not be happier read more

I've been going to Watt Computers for years, and there's honestly no other place I trust for my computer needs. Dory always offers fair prices and is genuinely someone who cares about helping you find the best solution for your PC. If you're having any technology issues or questions, Watt Computer Repairs is the only place you need. Thanks again, Dory! read more

Very good customer service! If I had any issues they got back to me as soon as possible.

Dory is phenomenal at what he does! He's honest and I honestly plan on using him for any of my tech issues in future. You won't regret it. The parking can be a little tight in the complex but there's plenty of parking on side street if it's full. read more

Dory has been very transparent and great to talk to, didn't beat around the bush, the price he quotes is the one you get, maybe even less at times, turnaround has been great, and great at communicating. I will be returning for future issues with my laptops. Thank you so much. Highly recommended. read more

I have a mid 2015 MacBook Pro that while it has started to show its age, still runs really well for my use. However, it no longer was holding a charge very long and needed a battery replacement. I reached out to Dory through Yelp and got a quote and dropped it off the same day. Couple days later and I have a brand new battery. Thanks Dory! read more

He was professional and friendly. Looked at my laptop with care. I will come here again for computer issues.

Great PC Shop. I just had them build me my 2nd custom gaming PC. Top notch service. He took the extra time to route all cables and kept it hidden for a clean looking case. Dory's expertise and professionalism goes a long way. I would highly recommend over any big box store. Thank you read more

Watt Computer Repair - IT Services & Computer Repair Near Me - Chatsworth, California

My PC that I built myself lasted 5 years without ever being taken to a professional, but last night it started crashing and giving me all sorts of issues. I came into this shop first thing in the morning and had an amazing experience. The tech cleaned out my entire PC, installed a new coolant fan, replaced my thermal paste, and even redid all my wiring. He finished everything in about an hour, was super efficient, and clearly knows what he's doing. The total was only about $125, including the new part he provided, which is such a great deal. On top of that, he was really friendly and I had a nice chat with him while he worked. My PC is running better than ever now. Highly recommend! read more

Totally recommend! Offers free diagnostics. Had a bad video card. Honest and fair, he quickly diagnosed the problem and found the replacement part online. Made sure the seller was reliable. We had our gaming machine back in 5 days including the shipping time for the part. Labor cost was very fair. read more

Dory is AMAZING to work with. Called him in the morning as my PC was having issues and he was very nice over the phone and sounded knowledgeable and asked me to bring it in. So I took it to his store about 2 hours later and he went through and identified the problem within a few hours. Very communicative via phone and text. The best part is that he is knowledgeable and genuinely cares about your issue and the service he is providing which I really appreciate. His quote to fix the problem was more than fair, in fact I paid more than what he was charging as a thank you because I appreciated his work, efficiency, and communication which is really rare to come by these days. From now on this is the only place I'm taking my electronics. Thank you again!!! read more

The company wants me to bring my printer to the office. Also wants the job on Tuesday. I am busy.

This place was a life savor. Called and spoke to Dory who gave me a couple of option on what could be wrong with my Desktop. I decided to bring it in and within a couple minutes, Dory told me he could have my computer running within the hour! My computer is running like new. read more

Outstanding service. Dory is knowledgeable, has fantastic communication skills and is overall the go to guy for me moving forward. Even for myself, someone who is very experienced with computers, Dory listened to my concerns about my issues and took the time to troubleshoot my issues and resolve them. Charged an extremely reasonable price for his services. Would be happy to visit his shop again if any issues come up. Overall, A+ read more

Just had Dory upgrade my Dell computer tower to 1TB. Easier transaction yet! Clear communication, fair pricing, and fast service.

Needed a new battery for an older HP Laptop. Dory was happy to help. He needed to source the part online and found it within a few minutes. It took a few days to deliver via UPS and when it arrived, the install was quick and easy. Next, he took extra time to charge and test the new battery. All good: 100%. I picked up my device that afternoon and paid the reasonable price for his expertise and fast work. I will return when I need more help. read more

I had a great experience with Dory. If you want an honest person working on your computer you have to go to him. He wI'll do his best and always be transparent with you. read more

This is my third build. Whenever I want a new PC, Watt Computer is my go to. Dory has always been reliable and I know I can trust him. Was able to reach out before my build to make sure the components would be a good fit. He was able to get my gaming PC up and gaming within a few days. You can't go wrong with Watt Computer for your PC needs. read more

Watt Computer Repair - White Gaming Build - IT Services & Computer Repair Near Me - Chatsworth, California

Great customer service and professionalism! After receiving a quote from Apple for my newer MacBook screen replacement, I decided to call Watt Computer Repair. I spoke with Dory, who was incredibly patient as I gathered the necessary details about my MacBook for the quote. He provided a very competitive price and offered a much faster turnaround time compared to Apple (which quoted me a week due to the fire). Dory even encouraged me to shop around for other quotes before making a decision, which showed his confidence in the quality of his work and pricing. After speaking with him, I felt completely comfortable entrusting him with my MacBook. Due to my busy schedule, I couldn't drop off or pick up the MacBook myself, but Dory kept me updated via text and promptly answered all my questions and concerns. Amazingly, my MacBook was repaired in just ONE business day. HIGHLY RECOMMENDED! I will be referring Dory and Watt Computer Repair to everyone I know from now on. read more

Our old HP crashed just a few days ago and I found Watt Computer Repair right away on Yelp. With 269 5 star reviews, I didn't feel the necessity to look elsewhere. Dory was very patient in going over all the things he needed to do to bring our new HP up to speed. His patience made me feel much more relaxed so I could understand the process and know we were going in the right direction. The following day, he came by our house to finish the install. Again, he was incredibly patient and wanted to do everything possible to ensure our computer was running efficiently without any problems whatsoever. Should anything come up in the future, I wouldn't hesitate in the least to call Dory again. Thanks so much. read more

We had an iMac that had not been working for years. After reading the reviews on Yelp and Next Door about Dory, we decided to bring our computer in to see if it could be fixed. Dory quoted a reasonable price to make it like new. His technician found a lot of other issues and spent many hours fixing it but Dory stuck to his original quote. Our computer works like a new computer now and is very fast. I am so happy to have found an honest computer repair shop, read more

Dory was absolutely amazing! Saved my computer and my sanity. A true master of his craft! Highly recommend.

I had an issue with my gaming computer for over a month now. Countless troubleshooting, research, YouTube, Reddit, calling manufacturers for troubleshooting, nothing worked. I came to this shop and within 30 minutes he had my pc up and running. It was amazing service. And while he was working on it he was giving a bunch of free advise. Thank you so much. And price was budget friendly as well. read more

Went in to get my MacBook battery and fans replaced after the Apple Store said they couldn't work on older models. Dory was awesome and fixed it at an affordable price. Definitely recommend for anyone looking for any repairs. read more

Fast service, explained exactly what the issue was, great quality work. Very competitive prices. Well worth the price

Very happy with the service. I have an original Xbox which would not power on and he fixed it. I have a ps2 with an AV port that needed to be changed and he did that as well. If you have a retro system give them a call. read more

Dory the owner is very straightforward and easy to talk and knowledgeable. Highly suggested this place whenever you need for your computer.

Would recommend to anyone. I called and got it fixed without 2 days since part had to come in. Got my MacBook laptop screen fixed. Much better priced than ubreakifix read more

Best customer service!! Dory came to my home office on a Sunday, was extremely knowledgable, friendly, and helped me reconfigure my computers in a timely manner. I'm glad I found them on Yelp. I will 100% only be using them for any future work I have. read more

Dory is an amazing and cool guy. He found the issue pretty Quick. He knows what he's doing. Reasonable pricing. All issue resolved same day. Highly recommended! read more

Honest and genuine friendly. Took time to diagnose and fixed all issues. Microwave works like new now.

I WILL NEVER TAKE MY LAPTOP ANY WHERE ELSE! My laptop fell and and I was unable to turn it back on. I spent three hours trying to reboot. It was completely dead. I scheduled an appointment with Best Buy Geek Squad. They said it was going to cost me around $100 for a diagnostic without an outcome. She said it's like rolling a dice you never know. Thank God, I was with my friend who mentioned Dory. She said he would offer a FREE diagnostic. We drove to his store. He just clicked on the start-up button and it came on! I have been trying for hours to do the same...Dory, has the magic touch! Dory, has amazing customer service. He's kind and extremely helpful. Thank you Dory, for doing what others couldn't. You saved my business! read more

I had great experience with Watt computer repair. Professional service. Trustworthy. Highly recommend. read more

Fantastic store with excellent customer service and reasonable prices. Needed to have both iPhone batteries replaced and they managed to get the batteries ordered and replaced and now everything works perfectly. Nice to know there is a local store that does honest, quality work at a reasonable price. Highly recommend them. read more

I sent messages on Yelp to a few computer repair places for a quote, but ended up choosing Watt Computer Repair because Dory's message was friendly, explained what the likely problem was, and gave a very reasonable quote for fixing the damaged part of my laptop rather than jumping immediately to replacing parts. I don't want to be too specific about prices since I know they could be drastically different depending on your machine and the issue, but the quote was the lowest out of all the ones I got. Unfortunately there ended up being more parts damaged than initially anticipated, but Dory did everything he could to keep the cost from being too high and to fix it quickly. I highly recommend this business! Dory is a super nice guy who knows what he's doing and genuinely wants to help people out. read more

Dory is very responsive, professional, and personable. He quickly determined what went wrong and explained to me what he would do to fix it. My laptop pretty much stopped working after I attempted to do the Windows 11 update. His pricing was reasonable and worked quickly. read more