I brought two MacBook Pro laptops to John at Rapid Mobile SFV in September 2025, he was located at 21012 Devonshire St, Chatsworth, CA 91311. I trusted him because he had successfully repaired two of my devices in the past. Since leaving my computers with him, I have been calling and texting for updates but have not received any response. My calls now go unanswered, although he has answered when I've called from a different number. I am simply asking for my laptops to be returned to me. I would greatly appreciate a response so we can resolve this matter. Thank you. read more

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Well deserved 5 star business. Honesty goes a long way. Thanks again for the help and would definitely come back in the future.

I brought my phone in with a shattered screen, dreading the typical expensive and slow repair process. Luckily, John took care of my iPhone screen replacement, and I was genuinely impressed from start to finish. The job was done perfectly--my phone looks brand new!--and the price was fair. John provided amazing service, taking the time to explain the process. I hung around and had a great conversation with John white he worked on my phone. It was repaired in about 15 minutes. If you need reliable, affordable, and professional phone repair, go here, You won't regret it. read more

This place is GREAT! John is knowledgeable, personable, and very competent. Fixed my kids iPad for a cracked screen and a Nintendo Switch for a roaming right side controller. Great price, straight forward, Rapid repairs! read more

Broke my phone today and John fixed it in 15 minutes. Very helpful and nice!!! Would definitely recommend going here to everyone

Broke my iPhone 14pro today, called him asap and assisted me with good and professional work and did the job right. Got to say , he's a legit guy Coming back for sure !!! read more

My iPhone 12 mini wasn't charging properly. I had to move the lighting cable all around and pitch it up to get it to charge. John took it to the back. Brought it back in 5 minutes. Totally fixed and cleaned! Thank you Mr. iPhone Wizard! Five stars, $40.00 well spent! read more

John was amazing! I came in to get my iPhone screen protectant installed and John was very efficient and super affordable (only $5 to install the one I had brought from elsewhere!). It was quickly obvious that he cares for his customers and puts them first, really grateful to have found him on yelp read more

Best repair service in town. They really honer their name. And pricing is just. Very professional. You won't go wrong. read more

Came to get a screen replacement for my iphone and was out within 10 minutes. Very friendly, accommodating, and fair. Definitely recommend!

Thank you Mr. Hong for the quick fix and affordable pricing. Highly recommend to everyone. He also gives amazing warranty.

Brought my IPhone 13 to change the battery. John was very friendly and replaced the battery in front of me. Quick turnaround. He is an expert. Highly recommend. read more

Quick and easy service, fixed my iPad in less than an hour, also diagnosed that my battery was swelling and was able to replace that as well. The screen, battery and home button all fixed for a great price. Will definitely be coming back in the future. Thanks guys! read more

Rapid Mobile SFV - Outside sign - Mobile Phone Repair Near Me - lake balboa, California

Definitely recommend this place for cell phone, or smart watch repairs. Parking: Plenty of parking when you come to this location. The location is within a plaza, so you shouldn't have any issues finding a parking spot when visiting. I came here on a Saturday, and was able to find an open spot right in front of their store. Cleanliness: Store is maintained very well, clean on the outside, and inside as well. Customer service: Super friendly, and easy to talk to. John provides services, and doesn't try to cheat you on unnecessary costs. Recommendation: Absolutely recommend if you're looking for mobile repair. I believe if you're looking for a P.O Box as well, they have those available in the front of the store as well. read more

piece of shit place!!! unprofessional!!! unbelievable!!!! i came there for fixing my screen and it was little and after 5 hours he said he can't and give me back my brand new ipad but now it's not working too!!!! don't go to this shitty place !!!!!!! read more

Terrible experience at Rapid Mobile location in Chatsworth. Proper installation of a new screen was guaranteed and not followed through. Would not recommend this place. They do not follow through on their warranty or promises. read more

Last minute stop to repair my iPhone, quick and quality work at a very fair price, highly recommended

Quick service fixing my iphone screen. John is super friendly and nice. I would highly recommend them.

John quickly installed the laptop battery and checked my computer system. Overall, it was a great experience -- he's my new go-to person for all computer-related issues. read more

I got my wife's iphone 12 pro max screen replacement yesterday. I'm very happy with service. John is very friendly and professional. read more

Rapid Mobile SFV - Mobile Phone Repair Near Me - lake balboa, California

My girlfriend and I walked in to fix our screen protector. Out of all the places nearby for a phone repair we decided to stop by based off of the reviews and boy THIS PLACE IS AMAZING. John is the BEST at what he does. Professional, super quick and beyond funny, it felt like I had known him for years. Prices are so cheap, this place is THE SPOT. Highly recommend this place and WE WILL definitely be coming back. read more

John is the bomb! I needed help with my cell phone during the holiday weekend and I found John on yelp and called for help. He was super responsive and so kind. Even though it was a little after hours because of the urgency, he helped me out. He was super fast, reliable, and just very kind. He takes pride in the quality of his work and even follows up with you. Very trustworthy, honest, and speedy. If you need help with your electronics. This is the guy for you! Thank you John!! read more

I went in to fix my Android phone that was no longer working because the screen was so badly cracked. I had called several different places asking for prices. And MetroPCS had this man's business card on their desk. The employee at MetroPCS said several customers had used this man's service and was highly satisfied. So I went in he didn't have the screen I needed said he could order it within 24 hours. I went back the next day and within less than an hour or so my phone was fixed. And at a very reasonable price. He was polite, professional. And explained the process as he went along. And his rates were very competitive as compared to the other places I called. I would highly recommend this gentleman. Thank you John H. for your great service. His business card says Master Technician. And his business card is spot on. read more

I had to get the charging port of my iphone mini fixed. This guy fixed it within minutes after I got there and now it's good as new without even getting it replaced with a new charging port - which is triple the price. The level of honesty and integrity is unmatched. Thank you read more

I brought my kids IPads to Rapid Mobile that were previously repaired by UbreakIfix in Northridge because after 3 months they both stopped working. The owner instantly knew the issues and assured me he could not fix both IPads but also correct the technical mistakes by UbreakIfix. The owner sent me videos and pictures during his repair process showing me the poor quality screens that we used as well as the poor workmanship and using sloppy tape and glue. 24 hours later both IPads were ready, and the repairs were 1/2 the $ cost of the original UbreakIFix cost to repair. Thank you! read more

I had an issue with an older iPad around December last year It would only last 2 hours with a supposedly full charge , and had a cracked screen that would cut me if swiped I found John at Rapid Mobile here on Yelp I went to the location in Sylmar unknowingly unaware that location is by Appointment only I called number listed he said to come to location in Chatsworth I'm Very glad I did. Not only did he give me a reasonable price John went above and beyond with my iPad took him a while because he had a few walk ins Not complaining though.. there is a great restaurant across the street. John gave the iPad a newer battery and even said he would order a brand new one if I wasn't happy with the one installed.. I never ordered a new battery because It held a 6hour use with a full charge I need other things repaired so I will definitely be back I've recommended him to my friends, because his prices are very accurate and fair for work needed. John will not waste your time and let you know if it's worth repairing or replacing... My son who uses the iPad was very happy and still is. I will be back for certain if any iPad or Samsung has any issues so I will be back very soon!!! read more

So my phone got the 3/4th white screen of death at work. I was up all night researching for solutions online. I couldn't come up with a fix. Then I realized.. I could go get it fixed. Went for looking for quotes in the middle of the night, worried cause I needed a fix ASAP. Rapid mobile repair SFV was the first to the call and I was able to schedule an appointment first thing in the morning. John took care of the phone and was able to be that fix. Came back to what looked like my phone but better. Like new. He ran an after test to show me everything was working fine. Highly recommend to anyone needing a fix. read more

After a perfect stretch of never dropping laptop, the inevitable happened. I immediately thought of one of the big chains near my house and the website said repairs would take 2-4 weeks. I found John next, and he was able to order the part the same day, and have it done the next day in an hour. This is my only laptop for work, so I was afraid it would take much longer. The price was reasonable, the turnaround quick, and John was just so great to deal with. Highly recommend! read more

Tremendous service fix my phone quickly no hassle great pricing very clean store and conveniently located with easy parking read more

Rapid Mobile SFV - John here helping me fix my phone what great customer service will definitely be back and refer my friends - Mobile Phone Repair Near Me - lake balboa, California

John was super helpful and fast, i've came here to fix more than one device and he never disappoints always fixes what i need done in a timely manner 5starssss (: thank you john! read more

Best phone repair in LA, went to the Apple "geniuses" and was told my phone was unfixable and would need to pay $499 to repair. Came here and my phone was fixed in 30 minutes for $80. DO yourself a favor and come thru to my guy read more

Wow! I cannot say enough good things about this place. Fast, professional, friendly, and very fair prices. I came in twice in one week. First to get some pictures off of an old LG Velvet cell phone that refused to start up. Every time I'd try, it said "Home cannot start" and I couldn't do anything. But I knew there were a ton of pictures of the kids on it. I took it to John, and got it back the next day, working. $100. Second, I brought my laptop in, which had been infected with a virus I couldn't get off. Passwords were changing, things were locking up--BAD. John got it fixed. He had to download all my files (tons--it took many hours to do that), scan got viruses (takes more time) reconfigure the computer, put all the files back, and set up our accounts on the machine. A long process. I came in late Wednesday, it was ready Friday morning. $120. Both times I was getting texts updating me on the progress, which is great, but they were coming during the day and late at night -- at 10pm, 11pm, midnight (I work late). The shop closes at six. John brings his work home with him, and Gets It DONE. The man is relentless. I moved to Chatsworth from Pedro two years ago. Don't know the area and took a chance. Boy! has it paid off! read more

If you need a repair for your phone look no further. I was helping out a friend who needed her phone fixed I called him up and he was able to do it in 10 minutes! He has reasonable prices, he is quick and also great service. Not only will I be recommending everyone else to come here, but I will definitely use him in the future if I ever need help with my phone! read more

Lucked out in finding this place!! John, the owner knows his stuff, is efficient and works fast. Will definitely come back for their services. read more

Rapid Mobile SFV - Mobile Phone Repair Near Me - lake balboa, California

I came about less then 6 month ago and I had an issue with my screen popping out and he went ahead and check out my phone within less than 5 min. read more

Rapid Mobile SFV - The logo!! - Mobile Phone Repair Near Me - lake balboa, California

John is amazing, kind and very professional. Absolutely the best. Super fast and great at what he does.

Fast! Replaced our 10.2 inch iPad screen within an hour for just a little over $100.

John is very friendly, honest and really knows his stuff. I'll be back next time something goes wrong with my phone. read more

John is absolutely amazing! My mom dropped her phone and screen wasn't working. We made an appointment at another retailer and their pricing was insane! I looked John up and called him and he was so sweet and upfront over the phone for me! I trusted him within the first 30 seconds. I had my mom go straight there and within 15 mins her phone was like new. Great pricing! Amazing service and efficiency! If I ever have the unfortunate event of a broken phone, I know exactly where I am coming. Thanks again John!!! read more

Great service! Friendly & fast will be coming back for future services! John was super helpful & nice