Professional and helpful! Roger, the Manager, helped repair my very very old iPhone. I'm very happy with the result and service provided from this small repair shop located in the Sherman Oaks Galleria! Quick, knowledgeable, and efficient. Thank you. read more

iProTech is a small kiosk in the Glendale Galleria mall on the first floor next to Target. The honest people at iProTech helped me save my money. I took my iPhone to get a quote for my cracked front camera lens. After taking a look at my phone, they advised me to take it to the Apple store upstairs and ask for warranty as my issue should be covered even without Apple Care. I truly appreciated their honest business practice and will be taking any future cracked screen needs to be fixed here. read more

Got 2 phones repaired here. Back glass on an iPhone Pro Max and iPhone X battery. Great and quick service. Best prices round Glendale. Great alternative to the Apple Store. read more

iProTech - Back glass replacement with their cool laser - Mobile Phone Repair Near Me - Los Angeles, California

These guys are the real deal and can get lost data in an iPhone!!! The cost is a fraction of what the big companies cost. They are awesome. Thank you read more

Suddenly my iPhone has died. Nothing helped. Was running up and down from Apple store to the recommended services or repairing companies with a big and loud names. Absolutely nothing! Only one of them was promised to recover my data ... but the price they asked was 2 brand new iPhones price in total. Impossible! My last hope I found searching in Google. IPROTECH! Even thought recovering my data was a huge deal iProTech did what was promised and recovered my data in a very reasonable price. I wasn't scared of the price they've asked , i was happy to pay , with a pleasure! Amazing people, very respectful and nice yet professional and understanding! I will recommend IProTech to everyone who needs professional help with the phones but not pay a fortune for it . Thank you IPROTECH ! read more

Went to the Apple Store and we were quoted $750 to fix our son's iPad. We went to Iprotech and all our iPad needed was a port cleaning and Roger got our iPad working for $20!!! Iprotech saved us a lot of $$$!!! read more

So after getting the screen replaced in 2022, just a few days after the 2nd screen replacement, the screen would just go black, yet the phone would work because the phone would ring and adjusting the vibrate/silent mode would work. Press the Volume Up/Down then power button will sometimes bring it to life but in the end I just gave up and bought a new iPhone 14 Pro Max. At this point I was in belief also that the phone was defective. So 2 years later (October 2024), I decided to turn on the iPhone and have my kid use it, the same symptoms came back as it should. I had activated a new line with it and was back to square one, do I replace the phone or try another shop to replace the screen and check the internals. To my surprise, the shop said he could not even tell it had water damage because everything inside the phone looked clean, (owner of iProTech also said the same thing 2 years ago, and Apple store simply did not want to even attempt to open it knowing it fell in water). So this new shop replaced my iPhone screen and it's been a week now and there has been no random reboots and the screen works just fine. I am convinced that the iPhone was ok this entire time and my iPhone just did not look the aftermarket screen provided by iProTech. This was unfortunately because the staff and owner were very accommodating. What I remember not liking was when the 2nd person from iProTech checked the device, he had said that the iPhone is bad if it the 2nd screen has issues again. I can see the logic here, but shouldn't there be some visual and hardware tests done to ensure the iPhone can accept a new screen? I did some research and I have also heard that the screen replacement on the iPhone 11 has to be OLED and not LCD or else there will be problems, I am not sure what I was provided with but my updated review is specifically on the parts used opposed to the staff. I now have a working iPhone 11 Pro Max after another shop in North Hollywood replaced it last week. read more

Awesome! Did what they promised to do and for the price quoted. They inspected to phone at no charge. Gave me an estimate. Did the work as promised. My phone is working perfectly now. read more

My phone looks brand new *ignore the wallpaper* Nice and honest staff. Parts come with warranty, fast service yet reliable. Would do business here again. Thank you read more

iProTech - Fixed Phone - Mobile Phone Repair Near Me - Los Angeles, California

iProTech is amazingly efficient and very professional, and the iDoctor guy ROGER is truly remarkable, friendly and fun to work with. If I could give 6 I would. Paul. read more

These guys are amazing !!! A true blessing in disguise !!! I cracked my phone once again and they took me right away !! I can't really say enough good things about the techs here . They are all extremely Professional and do an outstanding job! Watching the artwork of fixing a phone is such a intricate talent that not many people can master! I HIGHLY RECOMMEND THE GURUS OF IPROTECH!!! read more

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I want to give a Praise report this guy was honest and amazing. His customer service and integrity and honestly went upon and beyond. He was able to fix my son IPhone 13 cracked screen hit by a baseball beyond repair. After the Iprotech did his shop it looked brand new with a very competitive price! I highly recommend his expertise and his service!! read more

Professional, helpful, prompt efficient service, at a reasonable price. Would recommend them to everyone with a mobile problem.

I've had three or four phones repaired here. The last phone was an IPHONE XS MAX 6.5". I had the screen replaced. Two days later, a very small amount of water touched the screen; the phone immediately failed. I researched why this would happen and determined that the waterproof seal ($2) was not replaced and in fact the screen was installed with a gap. This was upsetting; I paid $50 less than an Apple repair (because I couldn't wait for the Apple time frame). and lost my $1,000+ phone. I brought the phone back and was told, that yes, there is a seal (there wasn't). I asked him how the phone could possible fail with a few drops of water. His response was that all Iphones are not waterproof, they are ust water resistent and that I was unlucky. Bullshit. I asked him to fix the phone, he said he give me a discount. I agreed and he put a new screen (again, without a seal, which I fount out later). In addition to this, he took out my high res apple camera and replaced it with a cheap replacement. No face ID wouldn't work. When I asked him why the camera wasn't working. he shrugged and said it must have gotten damaged by the few drops of water. Do yourself a favor and have your phone fixed by Apple or someone else. read more

We had a completely working iPhone X just the screen needs to be replaced. And they "fixed" it was no Face ID and claim that the Face ID was already damaged. End up Face ID cable was ripped off during the repair. And they didn't say anything. When we were nicely asked what's going on. The guy was super rude and just trying to ignore us. read more

First of all, this is the best place to repair mobile devices and tablets, I was here with my fiance to get repaired my iphone 7 plus. It only took 10 minutes to get it repaired since than its working totally ad also temper glass that was offered by employee looks stunning on my iphone, thanks guys. You guys made our day... 5 star - customer satisfaction 5 star - waiting time 5 star - quality of product 5 star - pricing for temper glass Everything was way better than rude Apple store staff..... Thanks iProtech... read more

iProTech - Best cell phone repair store!!! - Mobile Phone Repair Near Me - Los Angeles, California

Eldor is a pro! I came here with my friend and they fixed her phone quickly, professionally, and for a reasonable price. The shop is located inside the Glendale Galleria. Parking is free. The turn around for a iPhone 6 screen is 15 minutes, give or take. There are two helpful employees here that will expedite your phone queries. I highly recommend coming to this business over other phone repair shops because they are located in a reputable mall and they offer a guarantee of their work. Come here for your phone repairs. You'll be glad you did! While waiting for the phone fix, they have a wide variety of food court restaurants--everything from Panda Express to 5 Guys. read more

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BEST SPOT IN TOWN!!!! What else can I say about iProtech? Yes like every business it has its ups and downs. The only downside is that it is pretty pricey but for the price I paid they did a AWESOME JOB!!! I came in Sunday April 24th 2022 to fix a cracked screen on my IPhone 11 I called beforehand to see he prices. The dude told me it was going to be $100 and would throw in a free screen protector as well! So I said "I'll be on my way!" It only took about 15 minutes for the repair and it actually looks really really good. And if you take you iPhone to get repaired, DO NOT be alarmed by the warning your phone gives you about the screen not being Apple Original. It's just that all apple screens have a serial number and these don't, but it doesn't interfere with the functionality of the phone. If you want the best screen repair in Glendale, then iProtech is the place to be!! read more

Brought in my iPhone 6s. Ali the tech that was there was super helpful and professional. He took his time and explained what it would cost to fix this phone. He tried a new battery and still didn't work. He didn't even charge me for a diagnostic or his time. He was great. If I'm the future my current phone doesn't work or crack the screen I will definitely will be my go to spot. Thank you so much Mr Ali. read more

I've gotten my phone fixed here twice and they are so quick to fix it. Other places said I have to come back another day but here it only takes about an hour. Their prices are also better than other places I tried going to. The phone looks as if it's brand new, and they even gave me a screen protector! read more

I have stopped by to get repaired my wife's Samsung s20 plus they fixed it pretty fast, quality seems to be same as the previous one she had, she is happy -price -timing -customer service All these we liked most read more

Went to this establishment today and got my phone fixed within 15-20ish minutes. Issues fixed: Cracked/broken screen- $60 Battery Replacement- $40 Prices were pretty fair, no issues so far, fixed very fast, my only complaint is that when I requested an estimate price for the issues I had mentioned through Yelp (which was both of those) they messaged me only the $60 estimate, did not include the $40 for the battery replacement. read more

iProTech - The estimate given to me on yelp. - Mobile Phone Repair Near Me - Los Angeles, California

Fixed my phone quickly in 20 min like he said he would so very convenient. Only think that caught my eye was when I messaged on yelp I was told 79 $ and then I go and was charged 99$ . If you are going to say one price and then charge another please let us customers know . I was in a hurry so I had no time to go back and dispute . Great work in the end though . read more

iProTech - Mobile Phone Repair Near Me - Los Angeles, California

After fixing my phone recently my phone was having ghost touch issue for a bit and decided stop by these again even though it's been a over 3 month which means their limited 90 days warranty expired! However young gentlemen in the booth opened my phone and showed there was quite water inside and cleaned for me now my phone running as new! Didn't even charge me at all! Highly recommended! 10 out of 10! Best customer service! Thanks Iprotech read more

iProTech - IPhone X - Mobile Phone Repair Near Me - Los Angeles, California

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So I royally messed up on placing my tempered glass cover protection on my new iPhone and managed to get one long, stringy dust speck taunting me in the middle of the screen on every white and black screen. There was no way for me to go back. I signed up for it, I ignored all the naysayers who told me to wait it out and have a professional put on the screen and this is what happened when my ego got the best of me. You call it dramatic. I call it life. Anywho. My first instinct was just to get a price quote from T-Mobile. If I had insurance it would have been covered but because I no longer have coverage, it would have cost me $40. So I stepped outside and right in front of the store (savage but pro move), I see this kiosk offering the services I'm looking for for my phone. Ryan was able to take care of my issue and place the new cover for my phone in under 5 minutes. He was very patient, polite and meticulous with his work. Oh and did I mention it cost me ~$16 with tax? Sure, I could have bought a bundle for cheaper online but I'd rather have someone carefully put on the screen for me than risk messing it up...again. I recommend this place! PARKING Galleria parking for free! read more

They fixed my phone with a defective screen. I had to go to another store to pay another $90 to get it fixed. Now they're refusing to refund me. Terrible service, complete ripoff. To quote them "we don't do refunds, go ahead and dispute it w your bank, sue us, we don't care." read more

Called for a quote, left on the counter (not even on hold) Listening to all of the other conversations and customers being helped.

YELP 100 REVIEW CHALLENGE --- 62/100 Christian fixed my husband's screen. It was cracked and abused for months and it didn't look like it could be repaired. We called around for different quotes and this place gave the best price and time frame to fix. We waited about 30 minutes but he was actually done within 10. The phone looked brand new and he did an awesome job. The fix also came with a warranty which is definitely a plus. So if you ever need your screen fixed, check this place out and say hi to Christian for me. Kudos! read more

AMAZING! Umid fixed my phone really fast! It was like I had a brand new phone! I recommend here if you're looking for good quality fix and reliable product! read more

iProTech - Mobile Phone Repair Near Me - Los Angeles, California

Quick service. I came her to fix a damaged IPhone, the guy told me to give him about an hour. I left and about 15 min later he called and informed me that the phone was damaged completely and there was no way to repair. At least he didn't wast my time. Thanks read more

Total scam. The screen broke the following day when falling form less than a 1 foot of distance on grass!!!! Their warranty doesn't cover anything at all, and to fix it again they asked for a new payment. After re-fixing it the screen "buttons" didn't work at all, and the image shook constantly. Do not go here. Plus the temper glass looked terribly on my Iphone read more

DO NOT GO TO THESE GUYS, you get get what you pay for and within a month my screen lcd started bleeding and they won't warranty it

Best service around. Been coming here for years and never had a issue with my repairs. Fast and prices are unbeatable. Definitely recommend!

*The screen is not a genuine Apple screen. Apple confirmed it.* Reach out to me if you've had any issues with this corporation. I'll be reaching out to everyone of the bad reviews. You can reply in a message. The warranty on their receipt has a discrepancy where they failed to define "our installed parts." So being that they were the ones to install the parts, we're going to file a mass tort and I'm really hoping we can turn it into a class-action though I think we can get it certified at 25 people. You won't have to do any of the work, just tell me about your experience over a quick phone call or email. From there I'll draft up an affidavit and send you over a DocuSign to sign and that's it! We'll get you a check plus contractual compensation if you had to buy a phone or get into a contract. They'll pay off the full price of the cancellation to get you out of it. I paid $270 for front and back where my earpiece and Face ID components were working great before I handed it to him. The employee pulled the phone apart and took all of the little parts and pieces out. When I left, I had a call come in and the earpiece wasn't working. He gave me the classic "for you" we'll fix your ear piece at no cost, but your Face ID won't work. Right!! As if you're doing me a favor... The Face ID is going to take the resale value of the phone down if it doesn't work--same with the earpiece and gap that digs into your hand on the back. I was going to sell this phone, but I'll get $300, if that in the condition it's in. I gave them $270 for front and back, so basically I'd just be giving this phone away and receiving nothing for it. I could've walked up and handed it to a homeless person and I'd be in the same position they've put me in. If it was in the proper condition I thought they'd give it back in and all working, I'd get $500 being a 512GB Xs Max. This is going to be easy, and I gave you the chance, but you didn't want to restore it to the condition it was in. Telling me, my smooth siding they took off and changed out with the scratched up silver is gone. You should've protected yourself with an arbitration clause. I will note this: The first screen wouldn't fit flush and looked like crap, and the employee told me it was because it wasn't an Apple screen, so he switched it out to what he told me was a genuine Apple screen. We'll see about that... Things that need to be fixed are as follows: my old siding back, my ear piece fixed, my Face ID working, and the jagged edge from the back to the side. If they don't fully fix this, as I've seen with many people who went back in with problems including one review where the owner said "sue me," then I will be reaching out to all of you customers who got screwed by this company. Possibly a class-action if we can get enough plaintiffs where the judge will certify it. read more

Super fast, convenient location, friendly service, and overall great experience!! Located directly in front of the Target, there's tons of parking and you can grab some food while you wait! The best experience I've had in terms of getting a phone fixed. Hopefully won't need to come back, but if I do it would definitely be to this location!! read more

Really should've known what my experience was gonna be upon realizing this was setup in the Glendale mall... Went in for a pretty standard blacked out screen repair for Iphone 12 ($176 for aftermarket OLED copy). Everything was standard, repair took about 30-45 mins. Was told "if you have any issues within 3 months I'll take care of it" Noticed the next few days that when I would type their would be some ghost texting on the "t" and "y" keys, indicating something was clearly not installed right whatever it may be and/or a faulty screen (mind you the phone has not been dropped, banged, or handled at all improperly AND it has a sturdy case on it). Planned to take it in but like everyone else who has to work to survive I did not have the time that day. Following day the screen blacks out, the same exact issue I had gone in to replace it. Went back another day and they refused to fix their work. Instead offering a "discount of $50 for another repair with the same type of replacement screen" The tech was understanding in my thinking of why would I pay the people who messed it up with shoddy workmanship to replace it again with the same risk of it being faulty. So that specific tech earned them at least a star for compromising and attaching a used cracked screen so that I could at the bare minimum work (my phone is essential for my job). He said come back the following day talk to the manager (who installed it in the first place) Following day went back to ask if there was anything he could do and was absolutely unapologetic and did not take responsibility for his workmanship. As a professional he took 0 pride in his work, and again the solution offered was to give them money to do another replacement and install. Not a single apology, just blaming me. Moral of the story: Take your business elsewhere where they take pride in their craft read more

BUYER BEWARE!!! DO NOT pay the outrageous 190 fee for I phone 10 screen repair or any screen repair! You got your phone back looking like it's missing half the available colors on the screen. It looks tinted and the quality super low! I asked if it's the same color quality an he goes "no, it's not" like it's not even a big deal then tried to justify it with "it's the best one available. 1. It's NOT the best one. My friend had his done at anther stand and it wasn't this bad. 2. Apple does the repair for 45 dollars more and it's under warranty and same quality as the original. Stay away!!! read more

I should have say thank you for Iprotech team cannot thank them enough after dropping my phone in the sink(( I thought I lost everything until I met these small place. Thanks to them my phone is back in business and what most exciting all of my data is covered as well... all my photos my contacts my memos is everything is still here)))) Thanks Iprotech you are the best... read more

I seldom complain about things... but after returning multiple times to fix the same problem you're bound to question things. I decimated my phone screen awhile back and decided to finally fix it. I went with the original iphone screen to maintain the quality of my screen as well as the sensitivity. The first replacement cost me a $100 which I didn't mind paying but after a few days my iphone screen was unresponsive and I could barely type a word. I came back a second time, I lost the receipt which was "my bad" so again I happily paid the fee hoping that this time would the last time. When my screen darkened, it looked like there was some pixel bleed from the LCD which you could only notice if you were really paying attention. About $200 in, I didn't want to settle for some weird defect, even if it was such a minor problem. So again, I came, this time with my receipt. Again, my screen was replaced. The screen was responsive and everything seemed fine. Later on I came to realize, the left side of my screen would time out occasionally much like before. Another side note, my battery seemed to do ever poorer than before all these problems so I'm inclined to change out my battery when it won't even last a day. Safe to say, I won't be going here. It's hard for me to say what is going on here. Is it poor application? Or poor replacement parts? Or both? To be honest, knowing what I do now, I wish I saved myself the money and went to the apple store. The four and half stars is extremely misleading and I write this review in hopes to save other people the time and money. A bit of masochism on my part but heed my words, don't waste your time here. read more

Just fixed my phone here. I was travelling and accidentally dropped my phone at the mall. This was the quickest fix ever. These guys know what they are doing. They replaced the screen on my iphone 8 in about 6 minutes and the new screen comes with a free screen protector. Thank you read more