When a stranger at a coffee shop accidentally knocked over my drink and it flooded my MacBook Pro,…read moreI thought, "It'll be fine." It was not fine. A few hours later my keyboard and trackpad started glitching. Panic mode. I jumped on Yelp because I didn't have time to roll the dice at the Apple Genius Bar and potentially lose a full day. I needed my laptop for school work that was due the next day. That's when I found Joseph. Calling him a computer repair guy feels disrespectful. He's more like a laptop surgeon! We sat down and he thoroughly inspected everything, explained exactly what liquid damage does internally, and broke it down in a way that even a non-tech person like me could understand. He used simple analogies to explain why certain components fail after spills, which honestly made the whole situation feel less overwhelming. Because I was on a tight deadline, he moved fast. He replaced the top case so I could get up and running immediately. We're calling that "Phase 1" -- basically a strategic band-aid so I could meet my deadline. I'll be going back next week for a deeper repair and full internal assessment once I have more time. What impressed me most: * Clear communication * Honest recommendations (no upselling) * Quick turnaround * Confidence without ego And yes -- he operates out of his home garage. Don't let that throw you off. It's basically a science lab in there. I was genuinely impressed by the level of equipment and Apple parts he had. It felt more like a specialized workshop than a random garage setup. I live on the Westside of LA and made the drive and I'd absolutely do it again. When you find someone competent and trustworthy, distance doesn't matter. If you're dealing with liquid damage, keyboard issues, or any MacBook emergency, Joseph is the real deal. Professional, smart, efficient, and genuinely cares about getting you back up and running. Highly recommend.

UPDATE: There was a recent MacBook update and I guess it…read morecame with a feature that detects repairs and then runs a diagnostic to see if the repair is functioning properly. I just wanted to share the results: As you can see in the photo, my new display was labeled as a "genuine Apple part." I am more than satisfied with my repair and if you need any more convincing, use this photo to show that this is a trustworthy and reputable place to get your device repaired for an affordable price.

Victor is a goldmine!! If it's electronic (TVs, computers, laptops, RAID drives, software glitches,…read morenetwork glitches) he'll very likely be familiar with the problem and provide a solution without breaking the bank.

This is the nicest and most helpful guy. Every time I go to his shop he helps me out and his prices…read moreare very reasonable.

I met Anto randomly at our daughters dance recital. For years I have been having issues with my…read moreinternet at the office. After speaking to Anto briefly, he created a gameplan for me. He came over and saw how everything was set up. A few days later, he came back with all the required equipment and within a few hours everything was ready to go. I went from having a very choppy internet, sometimes 70mbps to having close to 700 mbps speeds. Tis is a game changer for us. I couldn't be more grateful to Anto. If your looking for a trusty IT professional that knows his stuff, call Anto.

Anto is awesome and a man of his word. I was in need of his services and he was prompt in…read moreresponding and keeping our appointment which with IT services is rare since it can take various amounts of time to troubleshoot and solve issues. He was thorough and solved my computer issue. He's also a heck of a nice guy and explained each step of the way what was happening. An IT pro you can count on. Thanks Anto!

Dory was the person who helped me out with my request to repair a gaming console. A handheld in…read moreparticular called the legion go S among many others on the market. I had an accident where I stepped on my legion go s screen and it shattered. I didn't expect it to break the entire screen, but only crack a portion of the screen. The fragility of the screen is significantly worse than I thought. I talked with several other tech repair shops and either they did not answer my request for a quote, took way too long to answer or gave a response that they could do nothing about handheld repairs, some gave bad replies. He was the best of 8 different tech repair shops I have encountered and not only the best, it was a landslide better than the competition. The only real issue I had was a very high price premium to fix my device. It was about half of what the actual device cost. Of course I got it on sale for about 700$. The service, labor and total cost to repair was $335. So, almost half of what I paid for the device at Best Buy. I learned not to place this fragile handheld on the ground to prevent it from getting damaged again. Overall satisfied with the outcome and Dory did fix it. Personality was good and time to fix was roughly 2 hours. Parking lot structure is terrible, not enough space and many other places nearby. There are other parking structures as well but it may get towed or even scratched due to compact spaces. Also a little unsafe as there are some loitering. Overall, It's good but not the greatest in terms of value but Dory been doing this for many years roughly 15 as I recall.

Asked for assistance with laptop screen replacement, got a quick response and a good price. Got the…read morejob done super quick and was very nice! Will be coming back soon.

Ruben is one of those hard to find shops these days - he's honest, fair, transparent,…read morecommunicative, and kind! I first went to him for a hard drive recovery issue - I was taken aback with easy he made things! Came back with an issue on a small pc build. Ruben kept in contact and appraised me of everything going on and what was needed - and in the end, charged a very fair price. Will 100% goto him for any and all PC issues from now on and I recommend others to do the same!

I have used 4Pc Techs in the past and am so glad that Ruben is in business. I just referred another…read morefriend and they raved about him. One important thing you get is education. I was causing my own issue and Ruben took the time to walk me through how I could avoid this in the future ( with my VPN) and that completely resolved the issue.

I did not had a good experience when I was at this Apple stores almost 6 years ago so I just never…read morecame back until today. I came to the store to check out their MacBook and iPad since it's the holiday time. Apple products are already expensive but if you take care of it then it should last awhile. When I walked inside, I checked out their iPad first and then MacBook. One of the worker asked if I needed any help but I told her I was just browsing so she left me be. I also checked our their VR thing which I thought is cool but way overpriced. The staff working the floor here are nice and ready to help you with anything.

Was treated like a criminal yesterday when I brought in a legally owned Iphone in to request the…read moreactivation lock to be removed. Managers Matt and Tanner were extremely rude, unprofessional, and unwilling to look at my documentation proving ownership. They then gave me the "thats not my problem" "oh, we can't help you with this here in store you're gonna have to call our 1800 number" line of bs. Its a well known fact that Apple stores do in fact have the power to do this in store and they were too lazy/unwilling to do it and gave me weak excuses. How can Apple preach about "carbon neutrality" when they are bricking old phones that still work perfectly fine and are owned by their lawful owners?

DO NOT BUY A COMPUTER FROM PC GENERATION…read more I helped my son purchase a custom built $5,500 computer from Louis and his store PC Generation. I placed the order on 6/5/25. AS OF 8/10/25 WE HAVE STILL NOT RECEIVED OUR COMPUTER AND AS OF 7/30/25 HE HAS NOT COMMUNICATED WITH US OR RETURNED ANY TEXT messages, calls , voicemails. After we placed our computer order on 6/5/25 the communication was very very poor and he would not communicate unless we reached out. Most of the time it took days to respond. Constantly giving excuses as to why he has not fulfilled my order. First excuse he gave me on 6/24/25 sorry I was on a short vacation 2nd excuse he gave on 6/25/25 "Hello, sorry for the late message. Got caught with the flu. I've recieved most of the parts and will still building it soon". Exact quote I copied and pasted 3rd excuse here gave on 7/16/25 "Hi ***, I just had an issue with the graphics card but Im hoping to have everything resolved and ready for pick up this weekend" Then ignored messages on 7/19/25, and 7/24/25. Then at this point he convinces us to upgrade to a higher video card which we agree. Then on 7/25 says this "I will let you know. I have to visit my distributor in person for these cards tomorrow morning. I'm also picking up parts so it works out. I will keep you updated" Then ignores messages on 7/28/25, 7/29/25. He finally responds later on 7/29/25 and says "Also, I apologize as I did arrive late last weekend in an effort to get the 5090 as it was a birthday weekend so I did not have much time" At this point he says my business number is having troubles so contact my cell number. So mind you this is almost 2 months later and I'm thinking maybe this guy is super busy and really backed up with work. At which I have a phone conversation with him and say many times hey it's ok just communicate with us and answer messages and we will understand. So now I have his real cell phone number I'm thinking I'll really get somewhere with my order. 7/29/25 I text his real cell number and ask him for an update. I ask him how long will it take to get the upgraded computer part ( video card ). He has believing at this point the computer is already built and ready to go waiting for video card. He responds to my message on 7/29/25 by saying "Thank you. I go to Tustin every weekend for parts for computer builds so hopefully this Saturday" THIS IS THE LAST I HEARD FROM LOUIS ON 7/29/25 HE IGNORES MY MESSAGES ON 8/1/25 8/2/25 8/4/25 8/5/25 8/6/25 8/7/25 8/8/25 After a week of being ignored my patience has run out. I hope anyone reading this will make use of my review and do not do business with PC Generation. I was more than patient with him and I believed all his excuses he gave me. My son had just turned 21 and was working his first job and this was his first big purchase of his life . He was so excited and happy to get his new computer to be scammed by Louis and his company

Got an amazing PC for an awesome price! PC was tested and ready for me in 15 minutes.read more

Sometimes a company earns its good reputation by *not* taking your business. In this case, I asked…read moreabout whether I should bother repairing a 2019 MacBook Pro, and after describing its symptoms was told that I'd be better off with a new computer. I appreciated their honesty and customer-first attitude. In the future when I have a (repairable) problem, I'll be back!

Richie is fantastic! I've used his service twice now , and his customer service is great and prices…read moreare very reasonable .

These guys replaced a 15-year-old MacBook pro and got it working to basically brand new again…read more Can't thank you guys enough there was a ton of stuff on there that I would have never been able to get back. Keep up the great work boys!

They're always very helpful and available owner operated business, honest and reliableread more

I had such a great experience at The Device Lab! They fixed my daughter's iPhone 11 Pro screen and…read moreit works perfectly now. What really stood out to me was that they actually had the screen in stock, every other place I called had to order it and told me it would take a couple of days, plus they were quoting me $20-$40 more. Not only was The Device Lab able to do the repair the same day but their pricing was super fair. On top of that, the vibe of the shop is honestly amazing. The moment I walked in, I noticed how warm and welcoming everything felt. I even complimented the owner because it's so different from the typical plain, white-wall repair shops. It felt chic, cozy, and thoughtfully put together. Love how he immediately gave the credit to his wife, you can tell he is extremely proud of her work and rightfully so because I would hire her to make my business look as cute as The Device Lab. Great service, great pricing, and a beautiful space. highly recommend! Thank you again, I know my Daughter needs an upgrade but the IPhone 11 will do for now.

Austin is amazing. Brought in my MacBook Pro as the Apple Genius Bar told me it will not load the…read moresoftware and is a paperweight. He gave it a try managed to load the OS upgrade it for an amazing price. Honest and genuine he will be my go to for any electronics issues. Highly recommend Raj