Brought my laptop to Greg because it's getting to slow. The main problem was my hard drive. He replaced it and now works perfectly. My laptop is faster now. Thank again and will recommend you to my friends for any computer repair. read more

Bless this man and his computer repair skills! Greg was professional, easy to get ahold of and was able to fix my computer quickly. Would highly recommend! Such a gem! read more

Greg did an excellent job repairing my computer. He was professional, knowledgeable, and easy to communicate with throughout the process. The repair was done quickly and at a very fair price. I'm extremely satisfied with the service, and I would highly recommend Greg to anyone looking for reliable and quality computer repair. read more

I've been counting in Greg to solve PC issues for six years now. He's a real pro. Solves issues quickly, does the work absolutely correctly, and fixes things that I wasn't even aware of. Please don't tell him he's also the best value in town when it comes to PC repair. Can't reccomend more highly. read more

Excellent, friendly, and knowledgeable service from Greg! Highly recommended! I'll be back if I ever have any computer issues.

Prompt messaging. Was available sameday. Went beyond what i expected. Thank you. Would definitely come back. read more

Greg is not only incredible at his job and very fair with pricing, but an extremely kind and flexible person in terms of timing and very patient in explaining everything he'll be working on. He was able to see us within a few days when our computer had viruses and clean everything off and install a new hard drive. Highly recommend going to Greg! read more

This is the second time that Greg comes to my rescue with computer repair. I can't say enough nice things about his professionalism and prompt response. This is the only person I will trust with my computer. I highly recommend if you are looking for someone who is very professional and knowledgeable. I can't say enough nice things. read more

Greg provides amazing service. Very communicative. Went above and beyond with the fix to my laptop that had failed to load Windows after a recent update. Fast and affordable. Will recommend to all my friends. read more

Greg was knowledgeable, courteous, efficient, and cost-effective. There's a reason he has a 4.9/5 rating. I know this sounds hyperbolic, but I've never experienced a computer repair service as satisfying as this one. It only cost me around $200 to have my crashed computer up and running again within the amount of days it took for the parts to arrive, and before I contacted him I was on the verge of spending 5 times that amount on a new laptop. Do yourself a favor and get your tech repaired by Greg! read more

Besides being incredibly talented and proficient at repairing computers, Greg is insufferably likable and so easy to do business with. I've hired many professionals for over twenty-five years, and Greg eclipses them all by an entire solar system. He's that good. The best part...wait for it...he's honest, and affordable, and puts his heart into every client's unique circumstance to make sure they have the best possible outcome. I've known him for three years now and I have no intention of using anybody else. He recently replaced a hard drive on my 80-year-old mother's PC and had it ready to get back to her in record time. You'd be hard-pressed trying to find anybody that comes close to providing the kind of computer repair experience you get with Greg and 5 Star Computer Service. THE BEST! read more

If I could give 50 stars, I would. I brought my older Lenovo desktop to Greg to upgrade the memory and add an SSD to improve speed. He had the computer back to me in 24 hours and didn't charge anything extra above the prior estimate for all of the extra work that he had done. His price was more than fair. Greg was also very patient and answered my computer-challenged questions with grace. He even carried my computer to the car. He is a true pro and exceptionally honest - a rare find and treasure. read more

I found Greg many years ago while looking for a company with a 5-star review. I would give him a 5-start plus (+) if I could. My last visit would be my third and he's the same great guy all around over the years. Most amazing is that if he gives you a quote, no matter how much time he spends on your computer, he sticks to that quote. He would not accept a penny more. Don't waste time looking for another IT guy, go see Greg. Thank you Greg, for a job well done...again! read more

Recently lost the power button on my laptop. Disappointed to learn my Best Buy TotalTech couldn't fix it. I started looking on Yelp for places to call. It was evening and 5 Star was the only company open. I was so lucky! Made an appt. with Greg for the next day. He is just so very nice. He determined what parts I needed, got the parts, and repaired my computer very quickly. He explained everything very clearly. Although I had to pay for the part, his fee for the labor was amazingly low. He absolutely lived up to his other reviews. Knowledgeable, efficient, reasonable cost, and a very pleasant personality. I absolutely recommend him. Wouldn't take my computer to anyone else. read more

Quick, efficient and super helpful! If you need someone who wants to help you relsove your issues most definitely contact Greg!! Although my issue was not extensive I am confident he could easily assist if necessary. read more

When it comes to PC repair, Greg is the man! He really knows his stuff! I needed all data moved from a really old laptop to a new laptop. Results were amazing. he went beyond what he said he was going to do with no extra charge. Has a clean and neat shop. Dropped off and picked up completed work on the sane day! fast reliable service. Home based business helps keep costs very reasonable! Also, he has good communication skills. I would definitely recommend to anyone in the area. Oh yeah, he does NOT work on Apple computers. read more

I needed to retrieve a Windows user password from my business computer and Greg was so helpful and prompt on a Saturday! He fixed the problem the quickly and courteously. It was a great value as well. Highly recommend for your PC needs. read more

Four years later and still going to 5 Star! Greg is always fantastic and somehow manages to squeeze me in when I'm in panic mode and need my computer fixed in the middle if a big project. Sincerely: you're not going to find a better and more affordable and personal PC repair place! Thanks as always, Greg! read more

I have been coming to Greg for years to fix my issues with my various laptops and I have never been disappointed with the quality of his work . He's extremely knowledgeable ,professional and reliable. He will explain in details what need to be changed , updated and fixed . He's passionate about his craft. He can also provide you with other laptops that he fixed and work perfectly well . I choose mine and I'm very satisfied with it . I trust him with anything that he does . His prices are correct, and he's simply THE BEST when it comes to computer repairs !! read more

Trying to find a good computer repair shop whose prices are fair and that you can trust is not an easy thing to do but that's exactly what you get at 5 Star Computer Service in North Hollywood. Greg has serviced both my laptop and desktop computers and I couldn't be happier with the quality of his service. He has definitely earned my trust and I am now highly recommending him to all my family and friends. If you're looking for a computer repair shop that you can trust to do quality repairs, not take advantage of you, and with fair pricing, give 5 Star Computer Service a try... you won't be sorry. read more

5 Star Computer Service - XPS 8930 Desktop Computer - IT Services & Computer Repair Near Me

Greg is amazing. I've been taking my computers to him for over 10 years now and will not use anyone else. He's provides excellent service and is so friendly. He doesn't talk down to you and explains everything in detail. Thank you so much for fixing my ancient computer. You are the best!! read more

Greg rocks! Great communication, fast and friendly service . I hope I don't have to see him often, but when I do I know my computer in good hands! read more

Thank you, Graig! Grateful for your service, professionalism and extra attention to detail setting up my new laptop.

Greg was kind enough to let me bring in my laptop late on a Saturday afternoon. Within a few minutes, he had the problem resolved. He also gave me some good advice about things I might do to improve its performance. His prices are very reasonable. read more

Heavy breathing, fear, anger, fist pounding, panic, dark storm clouds... no, I'm not describing a zombie-attack on modern day Los Angeles but instead my reaction when my much-depended on computer crashed in the middle of an innocent internet foray. After freezing and no response when I tried to turn it on; an anxiety attack ensued and I reached for my Yelp phone app in .01 seconds to research a nearby computer shop. That is how 5 Star Computer Service came into my life. I am sure happy it did. After reading all 5-star reviews (a few 4'ers) I decided to call 5 Star Computer. I understood that this was a computer-repair shop out of someone's home but the ratings spoke volumes. I spoke to Greg, the owner and proprietor; who was kind, professional, and patient. I explained my situation and he was quick to respond that I could bring it in immediately and assured me to think positive thoughts. Greg's experience shines through as he has been working on computers for 19 years, has engineering training, and owned a computer shop for 8 years before relocating to his home-front. Greg suggested I photograph my wires before I leave in order to know how to re-set my computer at a later time. Off I went lugging my desk-top computer tower (I know, I know... I am "old-school"). I arrived to a beautiful, marvelously landscaped home. Greg came outside to help carry the computer and led me to his Zen-garden-hot tub backyard where he has a compressor to clean all the dust (and in my case: cat hair) out of computers. This isn't some scraggly air can you buy at Best Buy; I'm talking a full-on work-shop style compressor. To say the least, my computer hasn't been this clean since I got it. He then led me into his shop which is meticulously OCD. Everything is organized, labeled, and clean. If nothing else, this first impression helped calm me a bit. Greg offered me a chair and allowed me to sit and tag along for the process. Granted, we didn't know what was wrong yet and it could take days but he wanted me to relax. Greg took apart my computer and began to try to isolate the problem. Luckily in my case, he found it quickly and it wasn't too 'bad' (my upgrade v-card has decided to end its life so I had to revert back to the on-board one or purchase a new one for about $60). Greg proceeded to repair the part and allow the computer to do its diagnostics repairs. In the mean time, he also checked and cleaned a couple other issues I complained of and searched for refurbished parts in his shop to offer me. Plus, he thoroughly answered all my questions regarding my computer, computer and external hard drive brands, plus whatever else I threw at him. Overall, the experience took about 2 hours but Greg truly helped calm my nerves and I didn't feel swindled or taken advantage of. His pro demeanor and genuine good-nature shines through. He also affirmed that I can maintain contact with him in case I had any issues afterwords. What did my repair cost my wallet? Drum roll please: $40! That's it! To be honest, I hugged the man (I'm unemployed: even a $1 means a lot to me!). I was beyond thrilled. For the record: 5 Star Computer accepts cash, credit, or debit. How has my computer faired? Well, I'm typing this review on it for one. I did have some initial problems turning it on but it has been fine since (I will continue to keep an eye on it). It has been super quiet to the point of not even being able to tell it is on (my fan used to ALWAYS be going on full-speed). So far, all is well. Please note that Greg has another day-job so his hours are in the evening time of 4-8pm. Greg is not only a terrific "computer guy" but also a great person. I have found my go-to for computer repairs and would recommend him to anyone who owns computer. Which is everyone! So, my panic attack has subsided (and hopefully won't return) and my computer is happy. Crisis over. read more

Greg is a great guy, very honest and tells you like it is. We had a laptop that had some water damage, he took a look at it, checked it and it ended up being just the keyboard. Said we could buy one and have it installed or we could do it ourselves. No scam, no nothing. If only more people were like Greg in the world, I would highly recommend him. read more

First of all, I must say that Greg is a honest, decent human being. Perhaps it's strange to start off a review stating this, but, I am so tired of people in service positions that are miserable, and could care less about their jobs or what the customer needs. I needed a cracked screen replaced. I called up, arranged to go see him, he checked to make sure we had the exact part # and 4 days later, I went back and he installed it in 15 minutes. The business is in his home, but, that shouldn't concern you, especially when you see his well stocked computer 'batcave.' I highly recommend you call him to take care of your computer needs, you will be in good hands - oh, and his prices are very, VERY reasonable! Thanks, Greg. read more

Thank goodness for people like Greg. I read all these great reviews and gave him a chance, and I wholeheartedly agree with them! My computer, from Costco, came with a solid state C: drive that was way too small. Greg diagnosed it, had the part number I needed for a larger SSD drive, and fixed it for a reasonable price. He also cleaned out the inside of the computer (it was very dusty) and re-connected the CD drive that I honestly had forgotten about! He had it ready when he said he would and he explained everything to me and showed me the old and new drives. Now it's like I have a new computer for a fraction of the price! Helpful, friendly, considerate, good communicator, smart, and really cares about the quality of his work. Greg is my new computer guy! read more

We ended up not doing the service, but my online conversation and other reviews certainly indicated they deserved their name. I feel I'd use them in the future for other work. Thanks!!! read more

Greg is very professional and knows computers inside and out. I needed some hardware fixed on my laptop and he was very communicative about the cost, timeline and exactly what he needed to do to fix it. He even finished the project early. I would trust him with any computer service needs! read more

This time my son's PC was slowing and freezing after our place had a power outage. Greg responded quickly to my message, dropped it at his place that day, and got it back two days later, re-conditioned and working great. My preferred PC repair shop. Thank you. - Harry read more

I would highly recommend Greg, I was having some computer issues with my Excel and he was able to fix the problem very quickly. He was so professional and a extremely nice guy. Very trustworthy. I am so happy now to have my problem fixed. Greg really knows his way around computers. read more

Greg knows his stuff! Very Reasonable pricing, and honest. No Upselling. My son's gaming Rig had so many issues, and he was able to repair everything, with a detailed explanation for both me and my son. Highly suggest you call and check him out! read more

I have lived with computers for a long time, and I've had very little problem that couldn't be solved by sitting on the phone for several hours with outsourced technicians who didn't care. Highly annoying. But I had a blue screen of death event which was unprecedented, and I'd spent so much time almost getting it to recover only to be defeated by the machine, that I didn't have the patience for a call with a stranger who, despite telling me how much they appreciated my frustration, didn't. My experience with 5 Star was beyond exceptional. While there was a little cloak and dagger figuring out where to go (they run out of their home and don't offer the address until later in the communication). They not only repaired my computer, but he talked me through the problem, his solution (updated bios, cleaned for all malware, lost nothing), also gave me instructions for having a recover files disk (all windows installations unique to my personal computer), and did it for a price that (even without the Yelp discount which I did use) would have been much MORE than reasonable. The communication back and forth was great, the personal attention was appreciated, and the turnaround time (less than a week) was much appreciated. As a one time user of an outside computer repair resource, I highly recommend 5 Star. If I need help again, this is certainly where I'll be. read more

My pc was fixed in not time. Thanks to Greg for his expertise of diagnosing and notifying me with the problem asap with great price (parts and labor) to boot. I have dealt with few computer repair shops and getting calls from them on how much the cost would be after the initial diagnosis usually give me the chills; hoping for a low estimate. With Greg, his accommodation and customer service was second to none. As he announced the estimate, I was in surprised that the estimate was lower than I expected compared to other repair shops. So two thumbs up for this guys and business. Highly recommended!!! read more

I work for a video company and I needed to wipe one of our custom built PCs clean with a fresh install of Windows and reformat the drives. The reboot kept failing no matter how many times or ways I tried. I contacted Greg and he was kind enough to have me drop it off same day. He stayed in touch with me to let me know how it was going, there were some roadblocks but he got it done! I will definitely be back! Thanks Greg! read more

The hinge on my laptop broke and needed to be fixed quickly. I met with Greg on Tuesday afternoon, and on Wednesday afternoon the computer was fixed. He charged a fair price and did good work. On top of that, he's a nice guy. What more could you ask for? I highly recommend 5 Star. read more

Great service and fast responsed. I feel that being honest and up front with people as Mr. Greg surely be the person that you should take your computer with. The service was great not to mention the cost. He will have a very satisfied customer as always. Thank You." I will surely give him more than 5 stars and I will come back again and refer some more customers. read more

Where do I start? Incredible service. Not only did did Greg do what I asked (install a new SSD drive and backup my old drive), he went beyond that installing all the drivers and updates, creating a backup disk image, and giving me instructions for what I needed to do to update the image once I finished re-installing all the applications I needed. Finally, I arrived to pickup my computer and found that Greg gave it a thorough cleaning removing all the accumulated dust and grime. Will be coming back any time I have computer needs. read more

We've been using 5 Star for the last nine years and that fact alone should tell you a lot about Greg. I'll be seeing him again tomorrow thanks to the vagaries of Windows 10 - you'd think that Microsoft would have got the bugs out of it by now! Anyway, it's rather like seeing an old friend again knowing that he has your best interests at heart. There's simply no one like 5 Star for Windows computer repair, J. and I trust him implicitly and (I've never said this in a review before) YOU CAN TOO! read more