10 Stars for Andy at New World. I delivered a laptop to Andy at New World Mac that still have coffee draining from it late one (sad) afternoon. Andy diagnosed, cleaned and had that newly cleaned laptop back to me next day early in the morning. I don't have enough great things to say, other than if you're a clumsy Mac owner, he's your man. read more

Andy was great! I brought in my computer with a problem and he found the problem in minutes. So fast and knowledgeable. Highly recommend.

If you have a Mac that's no longer able to aquire newer software/operating system - you can get special software installed at New World Mac that gives your Mac anew life again. They installed it a few months ago and it works great! read more

Andy is the man who will make sure your apple products will get taken care of. Happy New Year Andy

This place was amazing! Thank you Andy for helping me - turns out last place I went gave me a knock off screen - Andy fixed my MacBook Pro screen for a great price in one day and stayed open late for me to pick it up - fantastic customer service thank you!! He even cleaned my keyboard read more

I had a service done on 11/14 , I called and asked if he could help update my computer and not only did he completely update it he also fixed my floppy laptop screen which I completely forgot about I've become so use to it and he also cleaned my Mac without ask! He went above and beyond and provided excellent service 10/10 recommend. Thank You ! read more

If you're looking for a review discussing the competency of this company's repairs, I'd recommend reading other reviews for that. What I can speak about is the level of knowledge, friendliness and professionalism I experienced from New World Mac. I took my wife's old 2017 Macbook Pro in because the screen was dead. He quickly diagnosed the problem and recommended an entire screen replacement. Then, I mentioned the keyboard keys sticking and he said that model had been recalled for that issue years ago. I would have to replace the whole panel. Then instead of trying to convince me to get it all repaired, he advised that I'd probably be better off spending the $800 on a new computer. In a current economy where every dollar counts, he was not trying to make his money at my expense. I was flabbergasted. It motivated me to write this review in hopes that he gets more business because this is the type of proprietor we should all be supporting. If I ever have another Mac issue, I'll be back! read more

Had and issue with the dreaded vertical lines of death on my everyday use IMAC, i thought i was done but found New World Mac and let me tell you Andy was the most nicest and patient tech i have ever met , I ask 300k questions and he calmly anwred them all even before i went in a brought them, after he started to work on my Imac my hard drive was also faulty and andy imformed me and offfered some solutions that even I could understand, He was grwat and so far so good, price wise it was confortable and great value Got a MAC come see Andy And yes it was same day service, now back to search read more

New World Mac - Ahhhhhhhhhh - IT Services & Computer Repair Near Me - Burbank, California

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Messaged with a problem with my 2017 iMac Pro. It was a holiday and they were quick to respond, quick to diagnose and keep me updated on the price range of potential repairs, and quick to have my computer fixed and ready the next day. Pricing was also fair IMO, especially for how fast and on a holiday. My iMac is still running great 2 months later. read more

10/10 recommend! I don't often leave reviews but I had to after my experience with Alan at New World Mac. I'll be recommending him to everyone that I know who needs help with their computer. read more

Brought my 2019 Macbook to Andy for a battery replacement. Not only did he do it cheaper than the Apple store, but he fixed issues with my keyboard AND cleaned my laptop free of charge. Everything was done in less than 3 hours, and he was so kind and communicative throughout the entire process. So grateful to you Andy, thank you so much for providing such amazing service! read more

I was itching to upgrade my iMac and kept calling all around for a good price and turnaround time. I brought him a new 2 TB SSD and he installed it perfectly and efficiently quicker than I expected. The entire exchange was effortless and the communication was honest and straightforward. He is good at his craft and will work out the best solutions for you. Recommending him to everybody, Andy is your guy! read more

Very satisfied with the experience--service was prompt, professional, and fairly priced.

Great service! Andy replaced the screen on my MacBook Pro in about an hour. Really nice guy, and fair pricing. Recommend!

I was more than a little worried when my nearly 13-year-old Macbook Air crashed, as I had a lot of important data not backed up. I brought it to Andy at New World Mac and he diagnosed the problem for free, which gave me the option of shopping around if I chose to - but I didn't need to. Andy was clear and upfront about the recommended service to my machine and quoted me a very fair price given the work involved (recovering all my data before wiping the hard drive clean and reinstalling everything). Needless to say, I was super relieved to hear that he could save my data. He was done in few hours, so it was same-day service and I showed up to a sparkling clean laptop (yes, he even made it look all pretty) that ran as good as new. Can't recommend this place enough, and I was glad to support a small local business rather than giving the Apple Store more of my money. You should too. read more

I brought my MacBook Pro to New World Mac today. It was made 2012 and is running on Catalina. I brought it to Andy several years ago when he was in Silver Lake area. Lately, my MacBook was slugging along and I remembered Andy fixed it last time. Granted, it is over 11 years old and will not software update anymore. I use it mostly for emails and writing, so it still works for me. I don't want to buy a new MacBook if I can keep this one running. Andy suggested giving it more RAM. Also, the battery needed to be replaced. I mentioned that the laptop was running hot. He took care of the RAM and battery, plus cleaned out the fan, which was dusty. Now the MacBook is way faster! It made such a big difference. Andy is honest and very knowledgeable about everything Mac. Definitely contact him about your computer because he is good at diagnosing problems. His pricing is fair and reasonable. His new location is easy to find and there is street parking. read more

Andy is 100% delightful. My computer had been warm a lot lately, and I was worried that there was something wrong with it and didn't want the battery to overheat. Andy ran some diagnostics and said that all is well, so there was nothing to worry about. His service was quick and friendly and I'll definitely come back whenever I have any other concerns about any of my Mac devices. Highly recommend. read more

Andy at New World Mac is an intelligent, patient and kind owner. He fixed up my computer quickly, cleaned it thoroughly like he was detailing a car, taught me new things about it, and the price was more than fair. Highly recommend using his services. Thanks, Andy. read more

New World Mac - Mac Book Pro - IT Services & Computer Repair Near Me - Burbank, California

Andy was very professional & he had lots of knowledge in what he does, Highly recommended read more

Highly recommend!! Andy is a super nice guy who goes above & beyond with repairing & service. I brought in an old 2014 Macbook & a new aftermarket battery I bought on Amazon. I called & got same day service. Andy replaced the new battery, recycled the old oem battery, cleaned the keyboard, cleaned the screen AND replaced the worn "A" key that I hadn't noticed. That's above & beyond great service. And he stayed past his closing hours to finish the job. Great chatting with you Andy. You gave me great service years ago at your Echo Park location & I'm glad I found you at your new location in Burbank. Yelpers, ease your mind & go to Andy for your Apple / Mac repairs. Thank you!!!! read more

Great place. Andy is knowledgable, prompt, and prices competitively. He fixed my iMac's overheating problem same day with a new fan. The iMac was slowing down under load, new fan fixed it. Will never go anywhere else for Mac-related repairs/issues. read more

Excellent service, great quality and expertise, can highly recommend. Super product smarts also.

I would say that I was very satisfied with the great customer service and excellent repair work performed by Andy at New World Mac. I thought that I messed up my non-retina MacBook Pro 2012 after repasting the cpu and upgrading components. I connected the cables and I would get no display. I thought that I might have messed either the display, display connector, or the logic board. I brought the MacBook into the shop and was greeted by Andy. He took down my information and would call me after he diagnosed the issue. I got the next day and was told that the display was bad. Andy quoted me a reasonable and affordable price for the part and repair, I agreed, and it was fixed. I recommend for Mac repairs to go to New World Mac. Thank you again, Andy!!! read more

New World Mac - Working display on MacBook Pro 2012. - IT Services & Computer Repair Near Me - Burbank, California

Took my MBP in after a bad coffee spill and the monitor wouldn't work. New World Mac got it cleaned up and thankfully got it working without needing any new parts. Can't recommend them enough. I will be using them for any future needs. read more

Andy is the man. He is extremely knowledgeable and helpful. Andy fixed what I thought was a gone laptop due to water damage in less than one day! I will only go here for my Mac repairs and will recommend anyone and everyone. read more

When any apple product is broken, I feel devastated because it would cost an arm or a leg to have it fixed. I used yelp to find this business and carefully read all the reviews. Now I hope my review would help others save time. The 1-yr old MacBook Air could not be turned on due to ill usage of a teenager. I went to the shop, and Andy was very professional and straightforward. He gave us 2 option : 390 to clean inside hoping it is gonna work. If it doesn't we don't have to pay. We thought it was fair so we accepted. Luckily it worked. I don't have to pay almost 2K to buy a new one. Thanks. I hope my review can help ppl who are in the same shoes. Andy is honest and professional. read more

Great place, very friendly and always more helpful than anyone else I have gone to! Go with confidence and they will help a lot !!

I literally never leave review for any business on Yelp but I have to do it for Andy. He is the most pleasant vendor I have worked with before. Responsive, knowledgeable and fun to talk to! It's a pity that he is not working in the entertainment industry - because he can be a star! He is both great at repairing my laptop in a timely fashion and has a such delightful personality. He fixed my laptop AND gifted me a box of baklava because we were chatting about Lebanese food. How sweet that is! You will for sure have a stellar experience when you go to him. read more

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Just Excellent. Honest, reliable and personable. I've got an older MacBook and use it for very light photo editing, emails and shopping and it does all I need it to do, and I'm just not ready to drop $1200+ on a new one, so when my touchpad all of the sudden didn't work anymore, I looked online and it sounded like the battery had swollen and that's what I told him when I went in and he immediately told that might not be the case, but asked for a few minutes to open it up and check. Turns out it wasn't the battery after all and just needed an adjustment. I also asked about upgrading the hard drive and he pointed me online to the one I'd need, said I could buy it myself and at the best price I could find and bring it in and he'd install it for a nominal fee. This is clearly a moment someone could've socked me for a hefty fee on stuff I didn't really need, but he was honest from the moment I walked in and that's much appreciated in todays world. I'll grab that hard drive and be back to visit him soon. read more

Grateful, happy and relieved to know Andy... he expertly, kindly and promptly replaced my cracked Mac Book Pro screen. Pros: quicker turnaround than Apple, less expensive than Apple and we love supporting local businesses. Thanks so much Andy for all your help- we appreciate your professionalism, depth of knowledge and friendly disposition!! read more

Andy is an honest dude which goes a long way. Came here for a quote re: battery replacement for my laptop. He was straightforward about how much he would charge (80 for the battery + 40 for the install) and how much I would spend on Amazon (50). He would then charge me 40 to install it. I ended up buying it on Amazon and having my boyfriend replace it (it was an easier task than I thought). So, Andy's honesty did cost him my business in the end. However, I know where I'm going if my laptop breaks or who I'm recommending to others. If I had employed him for the job and later discovered that I could have saved quite a bit of money by way of Amazon, I'd likely be annoyed. Honesty is the best policy and it will pay off in the end through returning customers, word of mouth, reviews, etc. Thank you, Andy, I really appreciate you. read more

Great service! Totally satisfied!!!! A+++++++ Eric, the owner, went out of the way to help me! I can't think of any other place that will provide with such service! read more

I went back to Andy last week as my Mac has been acting weird. Nothing that I could identify other than it was slow. Andy accommodated my request to drop it off and pick it up in sync with my other errands. When I returned, he told me he could find nothing really wrong after going over everything. He put a malware protection program on the computer which I had the option of keeping or deleting after the free trial period. He also was very helpful in answering questions I had regarding how to find files on my Mac so I could delete the ones I no longer needed. He also pointed out that my photos were taking up a lot of room and gave me an overall score on where I could improve the storage capacity etc. After all of that, he didn't charge me! He said he didn't really do anything other than check it over and as he found nothing to repair, he didn't want to charge me. I was very pleasantly surprised at this good old-fashioned approach to business. After my computer's spa day, it now runs very well. I've taken his advice on clearing up my storage so I don't run into those types of problems in the future and I have noticed it runs much better with the malware software so I'm definitely keeping that. Thanks Andy! I highly recommend your business and your service. read more

This place is safe, great customer service and great price. Andy was able to tell within a day on the issue I had with my 2014 MacBook. He fixed it within 2.5 days. My computer works great with reasonable price to it. Highly recommend him, give him a try his very reliable and very friendly. I will be coming back. read more

New World Mac - Motherboard - IT Services & Computer Repair Near Me - Burbank, California

used new world mac several times when they were on sunset blvd,, in echo park. they were personable, straightforward, fast & fair-priced. they still are !! wish the weren't so far away now (burbank) but at least they still rock! read more

A wonderful customer experience! Thanks to all the positive reviews I found Andy for all my iMac needs now. Just an all around nice and honest person. You spend a lot of money on your device and store all important and private information and It's hard to entrust someone with that. So, thank you for being super friendly, straightforward with no BS, answering all my questions, and resolving all my issues with care. read more

This type of place is one you don't want to go to because if you are it means your device is not working properly. But it is a place you want to go to if it's not working properly. Hope you understand my saying. Go experience it yourself before your device is beyond repair. Get your device tuned up and meet a nice person. Thank you Andy read more

Absolutely brilliant. I took an old Mac in with a friend power socket. Was fixed in 24 hours, cleaned and given an honest assessment of its viability to repair. Will be back read more

Do you have a problem with your Mac? People, this is the place to take it! No computer lasts forever, but if you want to extend its life affordably, this is the place to go!!! read more

I've had 2 business dealings with Andy and when you're over 70 things can be difficult to sort out even though I trouble shot mechanical machines for most of my lifetime. First I had a dead mouse so I bought a new one from apple and it didn't work either. Andy determined the new apple mouse was defective and I returned it and he breathed new life in my old one and it's still working 3 years down the road. He refused any money for his time and while I was grateful it didn't sit well with me. Fast forward and I'm tired of Spectrum and the beach balls for almost $80 a month and signed with Frontier fiber optic who are just installing in Tujunga. When you read the fine print they practically guarantee 900mbps for an upload speed and downloads can vary. The installer showed me how to speed test their equipment and it was basically 900/900 but my iMac was hovering in the mid 200's to 350 and lots of beach balls even connected to the router with a cable. Frontier basically told me the problem was my end so I took my IPad there and even booting up Andy saw it was slow. What he offered was supercharge with a solid state hard drive and more RAM memory. That's where it gets to the bit where Andy went way away over and above of what I was expecting and paying for. We 'clicked' on a personal level and I won't go into detail but I've never dealt with a business in my 74 years that went overboard on helping me out this much. After helping me set up my external hard drive to transfer the data the speeds jumped up to 848 download and a tad more for upload. I've never seen a computer this fast. Beach balls are gone and I've made a new friend. Andy is the real deal so you cant go wrong dealing with him. read more