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MelroseMAC

3.9 (565 reviews)
Open 9:00 am - 6:00 pm

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Everything worked out
Hannibal T.

It's important for you to know how much I appreciate the people at Melrose Mac. AppleCare replaced a logic board on my 2022 MacBook Pro and told me that I would have no problem reinstalling all my stuff from a Time Machine backup on an NAS. I've done this before with no issues ... but for some reason, no soap. The backup would get to selecting the back up and say "Loading Backup" ... forever. Six hours at a time. Nine hours once. It would not find purchase no matter what I tried. I sat on the phone with Apple technical support for three hours. Nothing. I called my friends who work in IT. Fail. I tried multiple things I knew how to do -- install a base OS and try to use Migration assistant from there, try decrypting the files manually ... for a solid week I was vexed until Ryan, I was advised to try and buy a Mac Mini to see if the backup would install on that, but Ryan knew the older one I bought wouldn't be able to handle the files. He listened, he considered and he had the solution: hook an ethernet cable to a USB-C hub and connect that on one side to the MBP, on the other side to the wi-fi router. Six hours later, on a like-new computer, all my files and applications are back up like nothing ever went wrong. All because of Ryan, and the patient people at Melrose Mac (who didn't charge me to restock the old Mini). Decades worth of files, curated musical playlists from the 90s. Ryan also sold me a 2TB hard drive, where I backed up all the files *again* to avoid this happening again. Melrose Mac was, in every way careful, attentive, smart, understanding and ready to serve. This is my new favorite Apple vendor. Thank you to everyone there, and especially to Ryan.

The store was super helpful and helping me get my laptop back in order josh fixed it in less than five minutes. They are amazing. Highly recommend recommended location.

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5 months ago

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6 months ago

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28 days ago

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10 months ago

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4 months ago

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7 months ago

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8 months ago

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4 months ago

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3 months ago

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8 months ago

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4 months ago

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9 months ago

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9 months ago

Great people. Do the extra little things that matter a lot. Ryan and Kenia, THANK YOU!

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10 months ago

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1 year ago

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6 months ago

The best service I've ever receive. My phone was fixed in a timely matter and I was given great customer service.

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1 year ago

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1 year ago

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1 year ago

Isaac and Lauren get five stars they are exceptional very technically savvy and gracious people. Thanks for everything Edward Williams.

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1 year ago

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9 months ago

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1 year ago

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9 months ago

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1 year ago

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1 year ago

Incredibly wonderful, helpful people who knew exactly how to fix our issue and did so quickly and efficiently. Great customer service!

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2 years ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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1 year ago

Isaac was super helpful with answering my questions and assisting me with setting up my phone!

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2 years ago

Friendly and professional. Solved my problems and gave me solid advice. Much appreciated

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2 years ago

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2 years ago

Consistently professional and over-the-top helpful. Whatever computer needs I have, I take directly to MelroseMac.

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5 years ago

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MelroseMAC Reviews in Other Languages

Ask the Community - MelroseMAC

I need to get the battery on my iPhone 13 Pro replaced, but the back glass is cracked. Will you still be able to replace the battery?

Unfortunately, we may not be able to replace the battery due to the damage on the back glass.

Cuanto por cambiar una batería a un iPhone 8 Plus y cuanto tiempo tardarían en arreglarlo?

El costo de servicio de batería es $69/ impuestos. Y se tardaría aproximadamente 2hrs. Gracias.

Where is parking?

Parking can be found on Melrose Avenue as metered parking. Alternatively, additional parking may be found on the residential streets surrounding MelroseMAC.

Does MAC fix televisions?

Unfortunately, televisions are not part of our service offerings.

Don’t See Your Question? Ask Away!

Review Highlights - MelroseMAC

All because of Ryan, and the patient people at Melrose Mac (who didn't charge me to restock the old Mini).

Mentioned in 184 reviews

Read more highlights

UBreakiFix by Asurion

UBreakiFix by Asurion

(247 reviews)

Koreatown, Wilshire Center

Do NOT use ubreakifix or the assurian insurance. It is all a total waste of time, money and they…read morewill ruin your equipment. I brought in a 2022 mackbook pro, never opened, having screen issues. 3 weeks later, tech called and said some one had stripped out internal screws (level 1 tech dudes did that) level 2 tech could not repair initially, replaced screen and batt, said was completed and fixed. Shipped home and would not operate for 3 mins without force shutdown and over heating. (Never happened before) Took to apple who stated screen improperly replaced and ruined mother board. Absolute night mare and ruined my $4000 macbook and cashed me out 1500z I despise ubreakifix and their lousy insurance. (James bell, 3/22/26.)

I scheduled an appointment to replace the screen on my iPhone 16 Pro Max and specifically asked two…read moredifferent employees whether the replacement screen was OEM. Both assured me that it was. When I asked the second employee how I could verify it was truly OEM, he responded with a generic explanation about "noticeable differences" and said their parts were Apple-approved replacements. At that point, it became clear that the screen was not OEM, and either the staff are not properly trained to explain the difference or they knowingly misled me. Had I known the screen wasn't an actual Apple OEM part, I would not have proceeded with the replacement. This experience was disappointing and has made me lose trust in the information provided by the employees.

MelroseMAC - computers - Updated May 2026

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