I bought an inexpensive miniPC ... and it proved to be one of those cases of "you get what you pay…read morefor" ..Nothing but trouble. After buying an SSD, another OS license, and running into a networking adapter issue .. all within a short time following purchase, the unit started to overheat and would no longer boot. Realized that my best bet would be to get a solid estimate, make a credit card warranty claim and then buy a "real" computer from a more reputable place.. Enter XTECH's. The person who helped me was Andrew, and he was extremely helpful. As he wrote up his estimate, it was obvious that this is a great place to get a computer repaired, or to purchase reconditioned computer. Very competitive labor rates, and they do not gouge the customer for inexpensive supplies like thermal paste. I have worked my whole career in high tech, so I think I have a good sense for who the good guys are, and who to avoid. These ARE the good guys! They will take good care of you.

Everything went well. Communication is a little off but all ended up alright. Appears honest &…read morereasonably priced

Excellent Customer Service, Mick helped me get my Gaming Pc repaired in a matter of hours, and…read morehelped explain everything thoroughly about what was causing the malfunctions. Highly recommend this business as they were nothing but helpful all throughout the repair process.

I've used Allocate twice for computer repairs, and both times they were professional and helpful…read more They helped me find the most cost-effective solution, showed me the issues, and explained their diagnosis. We compared the cost of repair versus replacement, and both times repairs were much cheaper. Other places had told me, "It's easier to replace" or "It costs too much," but that wasn't true! I also checked out their refurbished and custom-built computers, and if I ever needed a replacement, their deals are great. They're now my go-to for any computer repairs.

I asked for a quote and within minutes he responded. His fee was good, so the next day I asked if…read morehe could come to my office. He was out within a couple of hours the same day and had my printer running within minutes. He not only fixed what was wrong with the printer, but checked to see if it needed any updates and made recommendations for how to avoid the problem in the future. Fast, efficient, and courteous. I will definitely use A Better Computer Doctor again in the future and will recommend this business to my friends and co-workers.

Price gouging! Ryan replaced my motherboard charging me $200 in labor motherboard cost 160. Now the…read moreplastic vessel has come off the bottom of my screen and upon getting my computer back from them, my power button does not work and my battery does not charge.. Ryan said that he didn't notice the battery issue which I find very odd because it happened immediately upon return. Now to replace my battery and a little plastic bezel he's quoted me a piece of $236 which is ridiculous.!

Kudos to Placerville's A1 computer services…read more Computer drops dead and our heart sank Admittedly, early yesterday morning we went to another business who was closer, but after waiting 20 minutes past their opening hour and never receiving a call back after leaving a message at their office and emergency phones, we called Mason. He saved the day within less than 24 hours and for a price that did not make us drop dead.

Warning! When I called to bring my item in this guy just told me to "park out front" of the…read moreapartments and call him with no further explanation. Guess I parked in the wrong spot. He was pissed off. Apparently he works out of his apartment and doesn't want the apartment manager to know what he is dong (illegitimately?). When I came to pick up my item I parked out on the street and he was even more pissed off at me because I got out of my car and started walking towards the apartments when I thought I saw him. This is a scary person! Hope this wasn't a drug front or something. Took him twice as long to repair the item than promised. My advice: Stay away!! MINUS 5stars

This place is amazing I am building a cheap pc and they had everything I needed and were nice…read moreenough to give me a slight discount on a power supply

Eric is amazing, fast, and efficient to answer your call. He is the most knowledgeable tech boy in…read morethe business. His service is quicker than a hurricane, faster than a speeding bullet, and comes with an impeccable service. If it takes more than an hour, he will take it home and work on it, and return it to you in quick turn around time. He has saved me, many, many times!!! If you want a doctor to diagnose and cure your laptop, call ERIC!! He is the Nobel prize winner of this century. Students, remote workers, and anyone that needs saving. HE IS SIMPLY THE BEST! Veeda M.

I visited this store a long time ago when a friend of mine had a problem with her laptop. At that…read moretime, my friend decided not to spend money to diagnose/repair the laptop, and nothing came out of the visit. But, I trusted Jeff and his advice on the situation and his recommended solution. Recently, another friend of mine had a lot of issues with her laptop, and I took it to Drop Zone. I worked with Jeff, who spent time to discuss his thoughts about the unit, and possible issues and solutions. My friend decided to follow his advice of diagnosing/repairing her solid/quality (though older) laptop instead of getting a new one. I dropped it off one day, and he spent more time on the phone with me, over the following few days, to listen to my thoughts and discuss various decisions to be made as he was working on the laptop. Jeff helped with updating the laptop (O/S, SSD Drive, replace Mobo battery, etc.) to a nice unit my friend can continue to use, hopefully many years. I appreciate Jeff taking time to explain and discuss items to help making decisions and trust his technical knowledge and careful work.

In mid November of 2025, I took my laptop in for repair because it wouldn't boot up and I needed it…read morefor my upcoming finals. It took about less than a week to get it back, but they said it had a faulty NVME so I needed to pay nearly $300 for a replacement. They also verbally said Windows couldn't load but the paper they gave back clearly stated it did boot. But by the time I took it home, I tested it out myself. I inserted the "so called faulty NVME" and my laptop DID boot up. I thought I still had a battery issue because it would only boot up while it was charging. I then saw they disconnected the thin wire to the battery which directed current from the power supply. They never plugged it back in. After finding that out, I did my own diagnostics and couldn't see any issues with my NVME. I used the Windows Powershell terminal to check on the NVME's health and there were no issues what so ever. I went back to ask what exactly the issue was and what actually got my laptop to turn on, because clearly it wasn't the NVME. The man got mad and wanted me to take down any review with the return of the $100, but I refused. I will never know what they did to get my laptop to turn on again, but I do know they scammed me into believing my OS couldn't boot and I needed their NVME replacement for $300... Usually NVMEs fail early on when getting a new laptop (infant mortality rate of 3-6 months) and I've had this laptop for many years now. NVMEs don't even have anything to do with the battery so this tipped me off. They used simple NVME health tools which I replicated (they mentioned CrystalDiskInfo) and saw NOTHING wrong. They either don't know what they're doing/talking about or they're intentionally scamming. Get your laptop issues fixed else where and save your money. They are not transparent and will create issues rather than fix it. Glad they turned on my laptop at least. That's all I needed. Do your own research as well and understand what EXACTLY they're telling you.

Had the tip of the charger break off in the charging port on my laptop and couldn't get it out…read more Took it to the Geek Squad at Best Buy and they told me they couldn't get it out and it would be $250-$300 to fix and they would have to outsource. Mostly they pushed me to buy a new computer. Took the computer to Jason at Patriot Computer Solutions and he just said "give me a day, $90 for the service and a new charger if I can do it, free if I can't fix it". A couple days later and it was fixed for $90. My wife is thrilled as she loves this laptop. Thank you Jason!! I highly recommend Patriot Computer Solutions for any of your computer needs.

I'm a small business supporter and advocate, but this one doesn't get my endorsement…read more No sign-in sheet, release or receipt, basically no record of leaving my laptop at the shop. Says he'll call later that afternoon. The next day, I had to call HIM. He tells me it needs a new motherboard (exactly what I told him when I dropped it off) and he can't have it done for another 2 weeks. Long story short, I paid $90 for someone to tell me what I already knew. No receipt, no diagnostic report, no formal recommendation, nothing. Just a text confirming the charge... Find somewhere else.

My IMac's performance slowed down considerably and there were other anomalies (like not being able…read moreto update Norton anti-virus software updates) that led me to check around for help. I got responses and quotes from four companies, but glad I trusted my instincts and Yelp reviews when choosing KTech 1. I encountered prompt responses and follow up and professionalism from start to finish. We set up a remote session yesterday morning. Indicative of my problems, it took forever for the software updates (allowing for remote control) to upload and be installed. And for good measure, there were a couple of hiccups in the process that prolonged matters. Dror could not have been more patient, understanding and methodical throughout the process. He was eventually able to gain access and I observed as he went about his business. In about 15 minutes, things were up and running smoothly; 24 hours later that is still the case. Turns out it was a hard drive issue and not a virus as I suspected. A valuable service at a modest price; I am grateful.

Amazing! Dror is so helpful, courteous and knows what he's doing. I'm so thankful for his help. I…read morewould recommend his computer services to anyone.