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Folsom, CA

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77 inch TV mounted on wall
Letf8 B.

I Can't say enough about how great my experience was. Paule came to install our TV a 77 inch put up by a TV mount and it looks incredible no wires showing at all! His craftsmanship really is great. He also educated us on connecting other devices on our own if we want to at a later date. He was so helpful. If you are on the fence about hiring out just do it you will be so happy you did. As far as pricing, communication, & punctuality is concerned you will not find a better place. Marvel Audio really impressed my family. Let them do the same for you

Fixed mount on 77in LG C1 OLED (hidden wires/plugs) in family room
Christian B.

Paule and crew were amazing. They were timely in response, honest in opinion, and professional the whole time. But, what I liked most is that this project was a collaboration in design, founded on Paule's expertise. I reached out to Paule hoping to have 2 TVs (77in and 43in) mounted before a couple of hosted parties in a week's time. Paule responded super fast and was able to accommodate the quick turn-around. He was able to give me recommendations on the mounts needed as well as 2.1HDMI cables. Pricing was very reasonable, and he was also able to give me alternatives to help work within my budget. Installation was fast, and precise - they had immense attention to detail. Professional grade tools, measurements and communication. He explained everything he was doing and why he was doing it throughout the whole process. Paule made sure all the work was up to my standards before leaving. It definitely exceeded my expectations. I highly recommend Paule and Marvel Audio. I will definitely be using them for all future projects, both audio and visual.

I've never had ceiling speakers before and so glad I added to my sound system.
Carlos J.

Let me start by saying that I've been using Yelp for years and Marval Audio is the most thorough company I've hired. Paule's attention to detail is second to none and he is not happy unless the job is perfect! You can't go wrong hiring Marval Audio for your audio/visual needs. Paule also helped me select my TV and sound system prior to hiring him for the installation job and I am thankful he provided his opinion before I made a costly mistake. I hired Marval Audio to hang a 77" LG G3 on a tile fireplace. If you know about G3's, you understand how difficult they're to mount and I'm glad Paule knew exactly what to do! In addition to mounting TV, Paule also installed a soundbar, sub, ceiling speakers and an amp. Paule also made sure to reduce the amount of dust by creating a covered working area (genius!). Marval Audio will be my go to for any of my audio/visual needs and you should hire them if you want the job done right!

The Marvel Audio team at work!
Chris C.

Great service and very professional. Paule mounted 4 of our TVs and did an excellent job. I highly recommend him to anyone looking to mount their flat screen TVs.

Tv and sound bar installation
Yama S.

Our family just moved into a new home that needed home network and television installation. Our house was pre-wired for internet but the central box was a mess of cables. Marvel Audio stopped by the house to give us an estimate and was able to start the project the next day. Paule and his crew have a good eye for this kind of work and clearly have a deep knowledge of sound/audio tech. They did a great job completing the internet network in our home. They also installed the television along with a sound bar above our fireplace. We are very happy with the work from Paule and Marvel Audio. Highly recommended!

Great work, gave me exactly what I wanted.. This will be my go to place for custom installations! Highly Recommend

Living Room

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2 years ago

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Paule N.

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10 months ago

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3 years ago

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5 years ago

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Paule N.

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5 years ago

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Paule N.

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4 years ago

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Paule N.

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3 years ago

Excellent service. They were able to come by same day to do the TV mounting. Nice guys. Highly recommended.

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Paule N.

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3 years ago

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4 years ago

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2 years ago

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Paule N.

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2 years ago

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2 years ago

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3 years ago

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5 years ago

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5 years ago

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5 years ago

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4 years ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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2 years ago

Responded quickly, provided a reasonable price and completed the work on time with high quality. Thank you!

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Paule N.

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5 years ago

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Paule N.

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2 years ago

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3 years ago

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4 years ago

Unless it's a big job don't waste your time Contacted Paul twice and both times he promised to quote and never responded as promised.

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Paule N.

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3 years ago

On time , very good at what he does and the price was right. Thank you for coming on short notice,!

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5 years ago

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3 years ago

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5 years ago

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4 years ago

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3 years ago

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4 years ago

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Page 1 of 2

Ask the Community - Marvel Audio

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Home Technology Pros - Our iPad mini control

Home Technology Pros

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I would like to give this company 5 stars for the service of one of its employees. Eugene is the…read morebest installer anyone could ask for. This gentleman came to my house first just to confirm what I wanted to install and give his advise on what he thought would sound best. As he seen how excited I was to have a new Home Theater System in my new home he was just as giddy to install it. The install was riggourous as speaker placement made it tough to run the wires, but he just kept on working regardless of how difficult it might have been. After 10 hours sweating in small spaces and not giving up, he ran all speaker wire, diled in the sound and showed me the way to run all the new components and it sounds BETTER THAN I COULD IMAGINE ! Not even running out the door to get home after such a rough install he took even more time to show me.how to work my new remote. Eugene is the best installer any company could ask for and hopefully they take as good care of him as he does of their clients. I will be using them for all future installations just for this reason. Thanks again Eugene you helped make my Super Bowl party a success ! Chad Evans. Elk Grove.

Eugene and Herman are awesome. I had a random work request for new network cable runs for my…read morehome-office and add additional security cameras. The work wasn't easy considering what they had to go through for some of these runs, but it didn't stop them from going above and beyond. Everything turned out great and they even went as far as to organize the mess of wires in the server closet and security box, not necessary but super impressed with their attitude and work ethic. Both techs were super knowledgeable and had a real passion for what they do, which is a great combo. Would recommend them to anyone.

The Home Security Experts

The Home Security Experts

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Natomas

This was the first time I had used this company. I was surprised when one man arrived to install 7…read morecameras around my home, which included all the wiring and setting up the base unit. But he did it in one day and by the afternoon it was up and running. I was very impressed. The only issue was I needed to learn to operate the system on my own. Not too difficult. I would highly recommend this company for the installation and the price was reasonable.

DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.

Connected Integration - One part of the floodlight smooshed against the camera and light completely blocked.

Connected Integration

(21 reviews)

Skilled, responsive, and good communicator…read more Got wires where they needed to go without cutting any holes in the drywall. Tested and labeled all the cables. Everything has worked great and looks nice. Highly recommend.

How happy you are with some contractor is sometimes not defined by what they did well but defined…read moreby how badly they messed up. While I appreciated his input during the design phase and his work ethics, the mess on a couple of camera installs has left a completely bad taste. When the pre-wiring was done for the security camera, I don't know why the pre-wire had to be right next to the light. Jacob apparently thought that it was going be a sconce - but communication is important. Don't assume - if not sure, ask. So his pre-wiring would be fine if it was a sconce but definitely not OK for the flood light. Even after that happened, I knew that there is no way the camera would fit. And I told him that it would be OK to have the wire come down and then mount the camera below the light. I was really surprised when he told me that he was able to fit the camera and the light. When I checked later, I was shocked at what was done. Not only the floodlight jammed into the camera doesn't look nice, it also cuts off all the light to that side of the house. When I mentioned this issue, he offered to fix it but at this point I don't know how one fixes this since there are additional holes drilled into the siding and the rock that would be visible to make the thing even worst. I certainly did not expect this level of goof up when you pay a professional to do a job. One other thing to add is that when the pre-wiring was done, he kept talking about using toning to figure out the location. Fortunately, I had taken pictures to help with that - otherwise I think he would be spending a lot more time to figure out the speaker locations. This was my time getting a home built - so I did not know what to expect but I would that a professional would know to take some good pictures/measurements so that the finish phase is easier.

One Touch Media - Control your home from your phone - anywhere, anytime.

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Having moved into my home two days before the end of the year, I was exhausted and overwhelmed. One…read moreTouch Media is the media firm of choice by the builder of my new home and is contracted to provide the much touted "white glove service, and I must say, deservedly so. I've received expert and professional service by both the sales and installation teams of the company. They continue to be responsive and as I type this review, are assisting me correct a self-inflicted wound (I changed WiFi password and apps must be reset). When a representative tells me, "We have your back," I have every confidence they will. I highly recommend One Touch Media. Johanna

I been trying to stay positive with this company as it's been over 8 months they did my install …read more I still owe them some money and have spoken with Jerry several times about my need of them to organize the pictures on my monitor and clean up the spegetti factory of wiring they left at 2 of the 3 homes they wired and the several times they had to come back for the left hand has no clue what the right hand is doing over there. I received a call from their office manager about 2 months ago for the final payment and told her my problem, she advised jerry and jerry called me and i sent him photos of how my screen needed to show pictures for they had no organization to the lay out. He said he called steve and steve called me and I called him back n still awaiting his call months later. the office manager left me a message thursday saying if they didn't get paid they would turn me into collections and turn my cameras off. today is saturday and they cut my service but don't realize they opened their self up to major liability.... I called Jerry and jerry told me he was cooking and hung up on me... look at some of the other reviews and see how their leadership guides the company.... LOL Buyer Beware!!!!

Republic Elite Integration

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Great service from beginning to end…read more I recently purchased a new home and had the pre-wire installed so that we could decide on what system to go with at a later time. John gave me his card and I reached out to him several months later when we moved in. He was really helpful in fine-tuning what I needed or didn't need in my system and explored a bunch of different options for me. Once we had decided on picking out a system, I was reached out to by Theresa and she let me know what the process would be like and what i should expect. On the day of the install, Roddy called me in the morning to let me know he was on the way and what time I should expect him by. He came in looked at the area, and told me how long he would take. Throughout this whole process each team member has been very polite, helpful and friendly. You don't see this kind of genuine service very often. You usually get a sale rep trying to up-sell you on things you don't need, a very short and unfriendly phone call from a rep to book an appointment and a tech that just sped

Anthony and Marcus did an outstanding job installing my home theater and mounting my TVs. Their…read moreprofessionalism and expertise truly stood out, as they answered all my technical questions with confidence and clarity. What impressed me the most was their meticulous attention to detail and their willingness to seek my input, ensuring everything was tailored to my preferences. They went above and beyond, even assisting me with a separate side project, which I greatly appreciated. This is the second time I've used them and I highly recommend Republic Elite to anyone in search of true professionals who deliver exceptional results. Thanks, Anthony and Marcus!

Marvel Audio - hometheatreinstallation - Updated November 2026

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