Watchdog installed my Lorex cameras for my home. Alan and his team were puntual, professional and cleanup was thorough.

I called Alan for a estimate to re wire my Lorex security system because I thought the wiring wasn't any good due to no picture so he asked me to send him some photos of the back of my system and the wires. he called me back right away and said that it was a power problem. I had an extra AC pack that goes with the system so I plugged it in and it worked great. Alan could have charged me to come out and charged me for the service but was honest and said it may be a simple fix. I will give all my future business to this company read more

Watchdog Security installed an NVR Security Camera bundle at my home and all I can say is wow! Not only did they provide the most reasonable estimate out of several contractors, Alan went above and beyond, not only to ensure a very clean install, but also took the time to ensure the features were all working and I was comfortable operating the software. I highly recommend Watchdog Security. read more

Alan the owner of Watchdog Security responded to our project request within a minute of posting on Yelp. We called him right away yesterday morning & he came out later on the same day to check our annoying old alarm that was frozen & kept beeping from out of the blue starting from the day before. He made a couple suggestions on what to do & we decided to go with the newer better model which worked out perfectly for us. He came out the following day which was a Saturday & he was done in an hour. He's competent, rates were very reasonable & very pleasant to work with. He can set these alarms up in his sleep as he has done this type of service for the past 18 years. He took care of our problem with excellence. We highly recommend him! If you need someone for this alarm issue don't hesitate to call him! We live in Elk Grove so we were happy that he can service us in our own home locally! Thank you so much Alan for your fast & awesome service! read more

I am so pleased with the job done by Thomas Lee. He removed my old camera that was poorly installed by the previous technician. He did the job with precision. I wish I could have found him earlier. I will recommend him to my friends anytime. read more

We had new windows installed in our home and the existing alarm system had to be reconnected. Alan fixed all the wires and installed new sensors and magnets for each window and the sliding glass patio door as well. Alan also had to rewire the alarm box in the closet to make everything work with the original keypad. Alan did an excellent job and we highly recommend his services! read more

Project: Installation of a Eufy Smart Video Doorbell & Smart Lock, door handle, and Homebase-3. Location: Elk Grove, CA Response: Alan, the owner of Watchdog Security responded within minutes to my project submission request. He provided his phone number, so I called Alan to discuss the project. I provided him with the model numbers of the devices, and we discussed the project. Alan was engaging and thoughtful and gave me a fair quote and the date he would be available to install. Installation/Recommendation: I highly recommend Alan at Watchdog Security. He is a man of integrity and is confident and skilled. He completed the job within 1.5 hours and did an outstanding job. I plan to use him again to install exterior Eufy cameras and other jobs in the coming year. This retired teacher gives him an A+. read more

I am really glad we went with Watchdog. Alan was incredibly helpful and was able to install a system on the specific day I needed it. He had good advice about what features we needed and which we didn't. I like that we are supporting a local business and I've found the technology and his workmanship to be very high quality so far. read more

Having the WORST day and my alarm starting going off for NO reason and would not stop!!! Called Watchdog Security and Alan had me take pictures of my system and walked me through how to take care of the problem right away! Could not have been at a better time! Relieved some serious stress and made my day better, faster! Thank you Alan!! read more

We received several quotes from different companies to install a security system at our home including cameras, monitored alarm, etc. The estimates were all comparable but we liked how thorough Alan was in explaining our options and listening to what we were looking for. He wasn't pushy and their communication from their business including Lucy was great. Very professional in presentation and the installation process. We would hire them again and may do so at our business location at some point in the future. read more

Dennis was fabulous. Called promptly and was able to solve my problem temporarily. Can't say enough about him. would call this business again. Thank you Dennis.!!! read more

Allan is fantastic! It's hard to find a company that still gives each customer that one on one attention & service. I purchased surveillance for my home & business & he exceeded my expectations & more! Also we upgraded our router & the wifi wasn't linking up with the cameras but Allan came & trouble shooted until it was completed resolved & running like a fine oiled machine. I truly respect this business & level of service. I highly recommend watchdog security & surveillance. read more

After deciding we needed a change in our security system due to some major flaws in the company we previously were using. I kicked my internet search compulsion into high gear, searched for a few weeks getting quotes and estimates. I even went as far as to hire a company that never showed for the install?? What I came away with is a sense that security systems are very hardware intensive and that the best course of action was to focus on the quality of the hardware as well as the company that backs their products. Finally found Watchdog Security and was very, very impressed with how well organized they are and how helpful they were during the 100% transparency, no BS sales pitches, and very knowledgeable people. Alan came out explained everything and was very informative. We have glass break and motion sensors instead, updated our alarm system. I was scheduled quickly and had the entire system (including 3 glass break detectors and motion sensors and an extra camera) in about an hour and a half from start to finish. I can tell you that we are definitely paying 30% less than what we have been paying! Bottom line, these guys are amazing and deserve your business if you want a monitored alarm system . (Or if you already have a system in place and want to add monitoring). What you spend on hardware will depend on the complexity of your system and the features you want - it could be as little as a few hundred dollars, or a few thousand, but its an investment that should last many, many years. read more

If you need to update or install a new home security system in the Sacramento area, you need Watchdog. Alan and his team really know their stuff, and they go above and beyond to meet the needs of the most demanding clients. I am very happy that I invited them to help us in securing our new home in Granite Bay. Our house had an old wired security system in place, more than 20 years old, without any Internet connectivity, and without any cameras. We wanted a solution that would include monitoring, and allow us to remotely grant access to contractors when needed. We also wanted to use the existing wiring to both reduce cost, and to minimize drilling more holes impacting the property's appearance. In addition to Watchdog, I reached out to the firm which installed the original security system, assuming that they would be able to work efficiently to upgrade their prior work. Once I had the two detailed proposals, I brought them to friends who are widely recognized physical security experts, with substantial experience with military, government, and industrial installations. They confirmed what I suspected - the Watchdog proposal did the right trade-offs, to manage project costs without any compromise in solution effectiveness and reliability. For example, Watchdog proposed installing one, not three in-house panels, because the entire solution could also be effectively managed from our smart phones. This made a lot of sense to me. In addition to cameras and an alarm, we wanted a solution that allowed us to identify people, disarm remotely, grant access, confirm that the property was again secure when it was time to revoke access, and then re-secure everything. Alan gave us great advice about the best way to meet all these needs, including using a hard-wired Ring Pro for the front door, a smart update for the garage, and a smart door lock for letting people into the home. The team completed the proposed work quickly, and all their wiring and mounting were very professional. We got everything working well. Then, a month later, another contractor accidentially cut a sensor wire while doing some other work for us. Watchdog came right out, determined the cause of the problem, and they were able to replace the disconnected unit with a wireless one, to keep cost and impact low. I know we were demanding clients, but Alan and his team were consistently helpful, easy to work with, reliable and very capable. Protect your home and your loved ones with a Watchdog Security solution! read more

I had Watchdog Security install two cameras and an access point in my home, along with running Cat 6 cables to my server. Their service was exceptional. The technician Alan was professional, and his attention to detail in the installation, especially the cable work in my master closet, was impressive. Watchdog Security has brought peace of mind to my family and our home.I couldn't be happier with their service. I highly recommend them for any security needs. Thank you for a job well done! read more

We've been customers of Watchdog Security for several years now. Alan and his team have handled all of our alarm services needs, from installation (cameras, alarm system, smart home accessories, etc.) to service calls when needed. I recommend Watchdog to anyone looking for a solid local alarm company. read more

After canceling my previous Home Security company because of poor customer service, I contacted and hired Watchdog Security. It is a local company and I found their customer service to be above and beyond my expectations. When I have called with a question, I have been answered quickly and professionally. The office staff, as well as Allan, are remarkable with their knowledge. and friendliness. I was very impressed by getting specific specifications for my system without being upsold. I highly recommend Watchdog Security. read more

10 Stars. I dont know where to start. Alan is a super hero. Im out of state in Texas, and I get a Frantic Call from my mother a home owner In Sacramento, explaining there was a theft from her property and she feels unsafe and fearful a burglary could be next or worse. She had no idea how to proceed for an Alarm, and neither did I. Looked Up Alarms and came across Watchdog Security Called Allan, briefly explained to him the situation and he assured me he could go by the very next Day, to assess my moms home. He showed Up, the next Day! Installed the system. She called me in actual Tears of Joy for the Security Installation, the Price, the Personalized service from Alan and I must say she is very well protected and completed satisfied. GO WATCHDOG SECURITY!!! #watchdogsecurity read more

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Awesome service. Alan came out and estimated at my home rather than quoting generic packages totally fixated in getting me in a long monitoring contract. System works great, price was totally fair, and he even came back out and helped me fix the clock timer in the cameras which reset somehow. They work great. Can zoom to the mailboxes at the corner and everything. Love it. Totally recommend these guys. read more

I recommend Alan . Go with him. Get a pre quote in writing. Friendly,great service and knowledgeable. I like his style, presentation, Works, and job he did to make an installation. Yes, to answer your question, I will hire him again. He does live in Folsom so he'll charge extra for mileage if he does a job in sac town: otherwise great. He will tell you that. Call me if you need more information. read more

California is out of control so it was time to get a high quality security system. I read so many reviews and after talking to Alan I knew he was going to provide the best. Everything looks perfect in my house and outside and we couldn't be more pleased or feel more safe now. If you are a homeowner or parent a security system from Watchdog is the best investment! Alan knows so much about security, alarms, cameras and so many details! I have so much peace of mind now! Thank you Alan and Watchdog Security! read more

I don't have enough words to express my appreciation for Alan's speedy response to my Sunday inquiry. I had a time-sensitive need, and I'm located out of the area. Alan was sensitive to my overwhelm, patiently walked me through my options, and was open to a slightly different approach. I'm very pleased and now have peace of mind. read more

Our family had a wonderful experience with Watchdog, and Alan in particular. We needed a system installed rather quickly over the holidays, and Alan made it happen. We checked out ADT, Xfinity, etc. first, but agreed that we wanted someone local and experienced. So glad that we found Alan. Watchdog is fantastic. read more

My experience with Watchdog Security was amazing! Alan answered the phone when I called, and provided the highest quality of help with my alarm system. He thoroughly walked me through how to resolve the issue, and quickly sent out a technician to reprogram my alarm. Knowledgeable staff, outstanding service, and reasonable prices. I'm so happy I called Watchdog Security! Highly recommend. read more

Highly recommend Watchdog. They installed our alarm and camera systems. Very professional and Alan was amazing to work with.

I have used Watchdog Security two times and Alan fixed problems my old security system had. I was very happy with his expertise and will definitely use him again when necessary. read more

There were on time and did a excellent job positioning my cameras and hooking everything up for me. Great price too! thanks Alan.

Very good service done by a professional. Alan was easy to communicate with and the rates were more than fair. I would recommend them highly, especially if you want video in addition to a regular alarm. read more

Quick response, great service, and I can't complain about the cost either. Overall a very happy experience and will use them again along with recommending them to friends. read more

I don't know how this business got such good reviews. The tech was rude from the beginning. Seemed like he was in a bad mood to begin with and just wanted to be done. He used my personal equipment from my garage without asking and left a bunch of cut wires all around the outside of my house. Had an issue w my dog who was only excited the first 5 mins of him being there and I made sure he stayed away from him the rest of the time because of his attitude. He also was in my personal things which I really didn't appreciate. He should've asked me to move my things instead of digging in my closet. He had a bunch of equipment on my bed and dirtied it w grease. Terrible experience. read more

Alan was extremely responsive after we had our alarm installed, came over the next day to fix a few needed sensors. His installer was very professional and I trusted him in my home. I give this alarm company high marks for answering their phones (not like other alarm companies which make you hold for hours), answers questions , price is reasonable and no contract. read more

Alan is super professional and very responsive. I needed an old alarm system and a ton of door sensors removed and he came the next day and it was done in 20 minutes! Highly recommend. read more

I had an issue with an ex roommate who was into a lot of trouble I phoned Watchdog Security and they were literally there less than 12 hours they only took three or four hours to set up I have five security cameras and indoor Monitor and an alarm system inside I've never felt so blessed to have made a phone call to a company their customers as they do I recommend them 100% to anybody who wants fast efficient service no problems I can easily navigate between the app and the actual screen mode on my TV play record have sound it's I'm awestruck on how nice of a job they did and how quickly it was done so that's something that you're interested in or like to read about I 100% I would recommend you to hire Watchdog Security!!! read more

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Below is my recent experience with Watchdog Security Alarm Systems. 1. On a personal level, Alan (owner) is a nice guy and I think it would be fun having a beer with him. 2. Alan will provide you with good "customer service" if you want to purchase a new security system or upgrade your security system. 3. However, if you are in need of service or repair to an existing security system, Alan's "customer service" disappears. In my case, Alan never responded back to me when I contacted him to arrange for a service call. (A courtesy call from him about a service appointment would have been nice.) In needing to have my existing alarm system serviced or repaired for my new tenant, I contacted a Rancho Cordova security alarm company. Although they didn't handle the ADT brand, they treated me like "royalty". They spent a lot of time explaining what might be causing my alarm sensor problem. They even gave me (for free) a sensor magnet that would help me locate the defective alarm sensor. Consequently, when I upgrade my alarm system at my home and 2 rental properties, I will definitely contact the Rancho Cordova alarm company. They are "heads and shoulders" above the competition. I will never forget how graciously Tammy & Doug treated me. And, I will tell all of my family and friends about their outstanding "customer service". read more

My experience with Watchdog Security is limited as I am a new customer, but I will give you a quick review of my interactions with the company so far and their product offerings. The owner returned my initial call promptly and popped over on a weekend to asses our older alarm that I wanted updated and activated. He is very pleasant and professional. Our older existing alarm is hardwired into our home and my goal was to keep it that way if possible. His lead tech came out a few days later and installed a new modern 2GIG main control panel and a computer module to transmit our older hardwired zones to the new 2GIG control panel. Turns out a couple of our wired zones/sensors were bad (or old wiring was bad) and they suggested replacing with wireless sensors. Full disclosure: I am not crazy about wireless anything (batteries, reliability concerns, etc.) and made this clear all throughout the project, but I agreed as I felt that was the only option to complete the project through Watchdog Security. Honestly, I didn't feel they had capacity or interest in running down our existing alarm hardwiring issue (even for an extra cost) and their solution to any old bad zone or old wiring problem is throw a wireless sensor on it. Probably saved me money (for now), but now I have numerous wireless sensors that some years down the road I'll have to fuss with. This just appears how all of these modern quick-install alarm or DIY packages are done and I guess I'll have to get used to it. I realize technology has changed a lot in 25 years since our homes hardwired alarm was installed. Watchdog Security seems to be using modern tech, powered by Alarm.com's very capable app and well designed web portal. Their monitoring service is also responsive. All in all Watchdog Security has done a good job trying to give us what we wanted and retaining a mostly hardwired system. Hopefully it all holds and is reliable for years to come. Two recommendations to Watchdog Security: (1) Having contracted extensively with large local firm Valley Communications, Inc. on a lot of commercial alarm and access control projects at several of my law firm's offices, I was sort of hoping for an experience like that. A firm willing to pull wire and give me tons of custom options rather than what seemed like a quickie install and one size fits all solution. I probably would have paid to have my sensors all hardwired. I would at least quote it out for customers. (2) I had to correct numerous typos in my home address, date of birth, credit card number, etc. I believe these were all supplied electronically correctly the first time so the issued occurred during opening up of our accounts and during paperwork processing. I would recommend paying closer attention to details and maybe a call with new clients ensuring all paperwork is accurate. In closing, Watchdog Security is a capable and professional small business providing wireless alarms and integration into Alarm.Com app and 24/7 monitoring services. I appreciate their assistance with my project, I support local businesses and hope they find this review fair. I look forward to arming my alarm now! Thanks Watchdog. read more

I was originally with Alan from Watchdog Security about 7 years ago. Then another company took over my account and I have been trying to get back with Alan. I was having issues with my alarm and Alan came out right away and fixed it. I have since transferred back to Watchdog Security and I am very happy ! He is very responsive and he didn't charge me more than he quoted. I am definitely going to stay with his company. Thanks Alan !!! read more

Alan at Watchdog security was not only professional but friendly. Everything he said he would do work wise he followed through on. The install was painless. I'm grateful I ignored the rude reviews and gave Watchdog a chance. I wish more people would post the positive as small businesses need a chance to grow! Thank you again Alan. read more

Installed security cameras for me and now I feel so much safer! Great customer service. Reliable and highly recommend.

Talked to Alan over the phone for a quote. He said he can email me the quote then he wanted the home address which I was not comfortable giving out, and he hung up being rude. REPLYING to Alan on this post: You are Unprofessional and very rude and seems to be angry for no apparent reason. Some people don't feel comfortable giving out their address, this is a security issue - you should understand more than anyone else since you provide security. read more

Excellent response time and communication. Our problem with our older alarm system was fixed quickly and at a fair price. I would recommend this company. read more