Super responsive and provided excellent quality work. Would hire again for more jobs.read more

Yelp definitely came through for us, as we wound up calling First Choice based on the very strong…read morereviews. We contacted Vince, and connecting with him was easy enough. I told him we needed a doorbell/security camera installed, as well as a rooftop satellite dish removed. No problem. A work date was scheduled, and Vince arrived exactly when he said he would. Vince was able to integrate the new doorbell/camera so that it interacted with the existing ringer inside our home, making the transition clean and easy. The camera, as well as our ability to answer the front door from the app on our phone, were done, and everything is working well. The dish removal went quickly, and we no longer have the unsightly dish showing on our roof. Vince's charge for the work was reasonable, and the whole experience was easy enough. Hiring a new contractor for anything always comes with a certain amount of concern, but in this case, all those 5-star reviews were accurate. I highly recommend Vince for any of his services.

Joe gets the job done fast, very friendly and so very knowledgeble. Definite five stars, although…read morehe's more deserving of ten stars. Highly recommend!

I absolutely recommend this business for your audio, TV setup, surround sound systems, home theatre…read moreetc. Matt responded to my call quickly as I was needing help removing a VHS player from my home theatre setup. He was able to remove it and knew exactly where to take it for a diagnostic check to see IF it could be repaired. Luckily it was repairable:) There was extra work connecting it to my newer devices. He protected the cabinet where all the devices are located and there is not a lot of room to work with. He has a professional work ethic and I highly recommend Matt!

They are the best hands down!!!…read more They are the best hands down!! They have superb customer service

I hired them to install my 4 Eufy POE NVR camera and NVR and to install two Ethernet cable outlets…read morewith cables. They were very reasonable prices. I loved that they wore shoe covers before entering my house. They vacuumed everything when finished. They did a good job on the install. The wires are very well hidden and organized. I like it that they took the time to also set up the cameras on my phone and tested to make sure the Ethernet cables were working. Good attention to detail and due diligence. I look forward to hiring them again in the future. They also arrived on time.

We've used Elijah and his team twice now for our business and couldn't be happier. The first job…read morewas a bigger one -- 5 Lorex cameras wired 50+ feet through a drop ceiling, 3 speaker installs, a TV mount, and an iPad mounted into the wall. Everything was done neatly and exactly how we wanted it. A year later when we needed another camera added, he was the first person that came in mind to do the second job. He is easy to work with -- professional, communicates well, knows what he's doing, and gets it done right. Would recommend him to anyone needing electrical, wiring, or mounting work.

We needed an update with our ethernet installation. Elijah did a wonderful job in setting up more…read morespace so that we can have better airflow, as well as helping us update our switch. We would definitely love to do business with him again and we strongly recommend his service. Thanks again, Elijah!

Super fair, super knowledgeable. The job was to install Televes DATBOSS MIX LR on Eaves mount on a…read more2 story high home. The job too k around 2-3hrs and the attention to detail and doing things the right way even if it costs extra time was awesome. For a week before the job day, we went back and forth communicating parts across multiple days and the professionalism and knowledge shown was actually impressive. They even went out of their way to pick up some equipment needed for the job and charged me appropriately. I'd definitely recommend them. This is the kind of work worth tipping

Excellent installers…read more This review is a little late since the install was about 3 years ago. But I've had no issues and so I decided to give a review. I requested to install an 85" TV in the living room with a Sonos sound bar and separate wireless subwoofer. I also bought a PS5 and asked them to install and route the wires. I asked for high quality wires that can handle 4K or higher and they made sure of it and showed me the box/manufacturer of the cables. I did buy an expensive TV mount but they told me that I would be better off buying a cheaper cost mount that extended better and recommended me one from Walmart. They weren't wrong. So I returned the expensive one. I appreciate their expertise and recommendation. They knew that I was very picky on installation details, routing wiring (especially hiding visible wires), mounting location and they did an excellent job. I would definitely hire them again.

Great professional service. Ray showed up with all his tools and he got the TV mounted pretty…read morequickly. He helped me move the old one out of the way, installed a recessed outlet so we could mount the new TV flush. Looks great and fair price.

I called The Install guys after reading a few reviews. I just moved and needed a few TVs mounted…read moreand wanted a clean install. Ray took the time to answer my questions, provide a quote and scheduled me for the next day. Ray showed up with his partner James and both were easy going guys and easy to work with. They got to work and knocked out the job quickly, did the job how I wanted and better than another contractor I spoke to would have done! And did everything including parts for a great price!

After pulling our home off of the market due to the rising mortgage rates, my wife and I sat back…read moreand realized that our decision was a blessing in disguise. This blessing being that we would save an abundance of money that would have gone towards a higher mortgage at a new home. Therefore, we figured that we would use the money to make upgrades to our home. While playing video games together, my son suggested that we turn our spare room into a "mancave." After furnishing the room with a comfortable futon, I figured that we should upgrade the 42 inch tv that currently resided in the room to something a bit bigger (so American of me). While at Best Buy waiting to pick up a new tv, I began looking at tv stands; however, most of the stands were bulky and would conflict with the minimalist approach that I was aiming for. I immediately started watching YouTube videos on how to install a TV wall mount, and came to the conclusion that it was a job that my wife and I could take on. However, when the mount arrived at our home via Amazon, we realized that we much rather prefer to have a professional install it. I immediately did a Yelp search for "tv mounters" and the results led me to Alive Entertainments owned and operated by a gentleman named Francisco. Francisco not only had perfect reviews (and the photos to showcase his work), but also had a really cool bio about his journey working with electronics (ironically I had a similar upbringing in relation to installing car audio systems in my youth). I gave Francisco a call and was able to secure a same day appointment. Leading up to the set appointment time, Francisco did a great job of communicating his status. Francisco arrived at 1:23 pm and finished the installation at 2:10 pm, which was extremely quick. It probably would have been quicker had I not bothered Francisco with questions pertaining to the installation. I'm using the word bothered; however, Francisco did not seem bothered at all to patiently answer my questions. By the attention to detail that Francisco applied to the installation, it's pretty obvious that Francisco is knowledgeable and passionate about his craft. I'm looking forward to playing video games and using our spare room for at-home workouts on those days when I cannot make it to the gym. I will definitely refer Francisco to my family & friends, and plan on scheduling another appointment in the near future to have our bedroom television mounted. Thank you Francisco!

I reached out to Alive Entertainments earlier this week for a quote and received a response within…read moreminutes! They had appointments available as soon as the next day which was unlike other companies we reached out to, and they were also the most affordable. They even gave us a call when they were on the way, and arrived right on time for our scheduled appointment. They were also polite and removed their shoes, and wore masks and abided by social distancing guidelines. We purchased a mount ourselves for them to use for mounting our TV on the wall. They explained everything thoroughly, and I could even hear Francisco explaining to his son each step along the way, as it seemed he was training him. It really showed how much he knew about what he was doing! Once the tv was mounted, Francisco m explained to us how to use the mount, and how to uninstall it if we ever needed to put up a new TV. I was impressed with their punctuality and their level of knowledge. Usually these kind of service appointments don't occur right on time. They were in and out, in less than one hour. If we ever have any entertainment needs in the future, I will be calling up Francisco again, no questions asked!

Great service fair price and very friendly would hire again. Had my old phone outlets wired with…read moreEthernet

Thomas was exceptional; came out originally for a consultation/estimate, ended up knocking out the…read moreentire installation, same visit. Was courteous, showed up same day, and knew exactly what he was doing. Highly recommend Thomas Allan Pro AV Networking

This was the first time I had used this company. I was surprised when one man arrived to install 7…read morecameras around my home, which included all the wiring and setting up the base unit. But he did it in one day and by the afternoon it was up and running. I was very impressed. The only issue was I needed to learn to operate the system on my own. Not too difficult. I would highly recommend this company for the installation and the price was reasonable.

DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.