Mike is the man! The Camera Guys installed our system a few years back...and I have been super happy. But a company show there true colors when there is a problem. Long story short, I was having a problem and I called in. Mike took his time and fixed my problem over the phone. Problem fixed! So glad we went with this company because they care about getting it right! Appreciate you guys...thank you! read more

I hade an LTS system set up by The Camera Guys many years ago and it's still working great! I upgraded to better quality cameras recently and requested a service call. The owner replied to my message within a few minutes and the service call was completed on the same day. Big thanks to the technician Rich for his professionalism and speedy service. read more

The Camera Guys - LTS Surveillance System - Security Systems Near Me - Carmichael, California

I've had my camera installed for over 10 years. Never had a problem and always easy to access when I've been away. Recently had my modem changed and was unable to access the cameras when away from home. Called and spoke to Mike. He set an appointment to have a technician come out. Technician was on time, friendly and I was up and running in 30 minutes. Excellent communication and customer service. 10 out of 10 read more

I hired their team for a 6-camera install around the outside of my house. I went over the details with Mike, the owner, on the phone and he sent his guys out on the next available appointment. Mike said his guys knew their stuff through their experience with all sorts of installs, but I think he should have also advertised their level of effort. I went over the plan with the guys assigned to the job - Matt and Robert. They helped me tweak it in line with their professional opinion, the reality of the install, and how hide the ethernet runs. To my surprised, they offered to and spent the extra time to create runs inside a smaller attic to mount two of the cameras to leave no visible wiring to the device. Check the pictures for a few of the installs. I've given the cameras a few days to soak test against high load and moderately toasty temperatures outside (Lower conductivity and high data traffic to challenge the install.). So far it has worked pretty darn good on the first go. Beyond the install, Mike and the team respected my decision to acquire and manage my own cameras, poe switches, and VMS. They didn't attempt at all to make any sales pitches but did offer to help me acquire cameras if I needed their assistance to do so. I appreciate all of this because I know doing this kind of work for a residential building doesn't provide the best returns for a business and many have stopped offering wired camera install services - including the low voltage installers for my home! On top of that, they do this at a very reasonable price. read more

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We love our security cameras. They work well anytime of day or night. 4K too. We have two in the front one on the side yard and one in the backyard. Plus our Ring doorbell and garage camera. I can check on the house anytime from anywhere. I was out front and triggered my wife's phone when she was in Ireland. It was crystal clear. read more

We needed maintenance on our security system from The Camera Guys. I called on Monday. Mike was very responsive and was able to diagnose the problem over the phone. He set up an appointment Friday for a new hard drive. Richie arrived as scheduled and was very professional and personable. He was very thorough, worked clean and had it fixed perfectly in a short time. The Camera Guys product tech support is nothing short of perfection. So happy to be able to call them and they are always there to help! Highly recommend their products and tech support. Thank you! read more

I had the camera guys install an 8-camera system a few years back and had to reach out to Mike to help me reinstall the program to view the system on my newly built PC. Mike helped me remotely and took the time to explain everything to me. He is awesome. We will be using them on any of our future houses. The install crew also did an amazing job during the installation. We highly recommend the Camera Guys. I was recommended to them by one of my friends. read more

Just bought a bar and needed a new camera system as the old one was very outdated. Mike, the owner, super friendly, hooked me up. Job was done very quickly, he knew exactly where the cameras needed to be, all the wires are hidden, very professional. He shows you exactly how to work the system. 10/10 definitely recommend read more

My experience was awesome!! My previous company used The Camera Guys and I do remember my supervisor being happy with them. I have been with a new company for the past 3 years, who has their main vendor for security cameras. This year I was budgeted a specific amount for camera additions/adjustments. For the amount I would be spending, I was required to obtain proposals from three different vendors to compare. I first went to the vendor that my company uses. With them I figured out what areas I would prioritize per my budget. This consisted of only a few areas, right below the budget. The second company I obtained a budget from, listing the exact same scope of work, had exceeded my budget. The last company I obtained a bid from was The Camera Guys. Mike was in shock that I was asking for this small amount of work for the amount of money budgeted. He asked me, This is all you are getting for that amount?? He was extremely transparent through and through. He shared that one of the cameras listed on my bid was a more expensive camera but not the best quality and I could get two cameras for cheaper, but have a better view. That is just one example of a transparent moment with him. He provided me with a bid for the same exact work, which ended up being a couple thousand cheaper than other vendors! I did share that I wanted to utilize my entire budget for the camera work so he shared many cool, great ideas. He was super responsive and returned all requested documentation immediately. ON TOP OF ALL THAT, him and his crew are very laid back and kind! He was prepared to answer any questions or help with what ever was needed. One last thing - One of my previous cameras were showing as blurry. When one of the other vendors was here, I asked them what that could be. The other vendor said the camera could be going out, or these other reasons and they can include in the proposal, time to investigate that. When Mike was here and seen the camera, he took 30 seconds to go in and adjust the focus/zoom on the camera, which brought it back to a real clear view, at no extra charge. I understand there could be other things but he knew it may be a quick fix and he did that at no charge. THANK YOU MIKE FOR THE EXPERIENCE!! WE LOVE OUR NEW CAMERAS. I HOPE THERE IS NO ACTIVITY THAT CALLS FOR FOOTAGE REVIEW BUT I KNOW WHEN SOMETHING COMES UP, MY SITE IS COVERED. :) read more

Matt did a good job on resolving some problems. Keep up the good customer service. Best regards. read more

The Camera Guys - Security Systems Near Me - Carmichael, California

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The guys installed cameras around my house. One they mounted too low. They did not ask me where I wanted it. Two they screwed up the time on the cameras. I called them to come and fix it, and the office manager, Al stated to called the camera brand people. They would not come out to fix the problem. They did come to raise one of the cameras and wanted to charge me $155.00 which took them about fifteen minutes to raise the camera. They should have asked where I wanted it to begin with. Anyone can make a mistake, however fix it. I had to pay someone to come out and fix time that they set wrong due to the fact they were not going to take care of their mistake. read more

I was impressed when the camera guys sent me a quote that used google earth, when we did the walk through we changed up a few things that were not obvious from above, and were able to set an installation date the following week! We just got a 4 camera system installed - the camera guys showed up on time and finished an hour early! They were friendly, efficient and explained everything they were going to do before they did it, and answered all my questions in a way that was easy to understand. They trained me on how to use the system on my desktop and on my iphone, and provided me with contact info if I need additional support. I could not have asked for better service! I highly recommend The Camera Guys! read more

The Camera Guys - Security Systems Near Me - Carmichael, California

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When I called the people are very cool and friendly, was transferred over to Matthew and spoke about my current problem I'm having with a previous hack job install from another person. Previously had a camera system installed by another person and it was a total hack job, exposed visible wires everywhere outside, poor location of the NVR, poor monitor location, basically just a nightmare install that made me want to rip it out and have it redone by a real professional. Decided to contact the camera guys to see if they could help me out with reinstalling and fixing this other guys mess. Very professional and was willing to hear me out about the mess I have on my hands. First call, they're cool and chill to talk to, asked to email some pictures, sent over the email and waited. No response so next day decided to contact through yelp message, and let them know I had sent the pictures. Let me know they'd review them later in the day, still waited for a call/email/yelp message back and still no form of response. Was looking forward to working with this company but over the phone sounded like they were very busy with big corporate installs with 30+ cameras, said they're 3 weeks out for labor scheduling. So maybe just not enough time for little residential jobs like mine with 4-6 cameras. read more

I had an existing security camera system in place, which I self-installed. But I wanted to place two more cameras at locations which require hard-wire connections into the house. It was something beyond my expertise since the wires need to go from above my garage door to my 2nd floor office. Several place I called either will not install my camera because I didn't buy it from them, or the quote I got was too high. The Camera Guys give me a reasonable quote and went above and beyond my expectation. I expected them to run the wires up my outside wall and drill into my office. While that wouldn't be aesthetically pleasing, it's what most installers would have done since it's the easiest method. Instead, they offered several alternative method of running the wires that would hide it from view, which also made it more secure. I am extremely happy with the end result because I love their creative thinking on how to connect the camera and it took some hard work to make it happen. I highly recommend them for your security needs as they did a great job, at a reasonable time frame, and for an excellent price. read more

The Camera Guys - Excellent job installing the cameras and running the wires up to my 2nd floor office. Impressed they kept 98% of the wires out of view. - Security Systems Near Me - Carmichael, California

My official rating is no star. I was offline for a year and had to get new cameras installed.

I like these guys! We recently engaged them to install a security camera system on the exterior of our building. They were beyond helpful and knowledgeable. The equipment we specified was efficiently installed and unlike many small businesses, every time I call them during business hours someone answers the phone..super helpful when I needed tutored about how to use the system capabilities. I'm pleased and recommend them without reservation. Well two years later I must say the thrill is gone. Our system never really lived up to the hype and we have repeatedly had issues with it. The picture quality is not what we hoped for and the camera system as a whole disappointing. On the plus side they still respond to my emails and are scheduled back again to see If they can get things working once more.. at my expense of course but what the heck.. we are actually looking for a new system to replace this one that we feel is basically hopeless. Oh well, it was only $4000. read more

Had The Camera Guys install 4 home surveillance cameras in 2017. They did a great job, excellent workmanship and were patient as they explained how they work. Today they are still working great. Twice our cameras lost connection to the app. They responded out to reconnect. Mike responded recently and was very were patient with my wife. He provided excellent service and quickly got us connected again without issue. Would highly recommend. I referred a friend who also received great service and quality home surveillance system. read more

These guys are great! I chose them to install security cameras on the perimeter of my home four years ago. I was impressed then with their knowledge, expertise, and honesty. The install went well and the cameras have worked flawlessly since that time. Recently, however, I changed my router which caused the NVR box to lose its settings rendering the viewing app unusable. I called them and scheduled an appointment for service within a week. Today I spoke with Mike for the service call and he talked me through everything in about 25 minutes! Now I'm using a new app (which will take a little getting used to) and can understand how to access the basic settings of the NVR. Mike was incredibly polite, patient with my questions, and able to guide me to get everything back online. I highly recommend this company! read more

The camera guys were such a great help. We have teenage autistic son who likes roam. With the help of their team we can not get a little bit of a piece of mind being able to keep a eye on our son as he doesn't stay in on spot for to long . Before we got our system we could never just sit and take a breather now we can watch our son no matter where he is at home. And the fact that we can even use the convenient app on our phones we have even been able to have sitters watch our son while we went out with out fear because we can now see who's coming and going it's great.... The camera guys really made our lives a little easier read more

No complaints with the service. Got the work done quick and easy and exactly the way I wanted it.

Thank you for fixing our broken system! Knowledgeable and Friendly but most of all, HONEST! Other camera companies are not so straight forward with cost and quality of devices. read more

Once in a while we have to do an update on our Apple Computer and it throws our search feature off on our video feed to our cameras. These guys are always on top of it whenever we call to help with the updates. They are very good with customer support and have always been able to get things done quickly and efficiently. We are very appreciative of their customer service and they have never failed us. Thank you Al, Mike ad Matt! read more

These guys are the absolute best. I had 2 quotes from "Camera Companies" come to my business and give me quotes. First of all I knew more about the cameras and technology than they did, and the prices were insanely high. I was recommended to the Camera Guys from my friend, I called them, they came out and the guy I talked to was an absolute genius, he knew literally exactly what I needed for my business and helped me get the exact setup that is working perfectly for me. The price was slightly higher than I was expecting but with the service I received I definitely think it's worth it and I couldn't be happier with our setup. Thank you again Camera Guys!! read more

Had four cameras installed today! Great experience with this company from the first phone call! Great customer service and friendly staff. They arrived to my scheduled install appointment early and installed the cameras quickly. The installation was clean and looks great! The cameras are awesome! Good views and clear pictures. Three year warranty on parts and labor on cameras and DVR system! Highly recommended!! read more

Listen, I'll admit I'm not the easiest person to please :-) But when I saw Matthew took care of us today He did that!!! Matthew made sure we had up to date cameras so much so he went to the store to be sure what we purchased would do the job. Then stayed way later because it was one of our busiest days at the Church and it's All done and just Exactly what we needed this is just the beginning of a lasting friendship and spreading the news to Everyone The Camera Guys are the one and affordable read more

We have been using Camera Guys for over 2 year's now to service all our gas stations in Northern California, We can not say enough good things about them. With most companies we used the past they will always be prompt on the big ticket jobs and when it comes to warranty repairs or small add-ons they always seem to not be a priority but Camera Guys treats every job the same big or small. Keep up the great work! read more

Couldn't be happier! My system was installed a couple of years ago and works flawlessly. I've since then changed internet provider and routers a couple of times and when this happens you have reconnect the app and change the IP address so you can look at the feed with your phone app. Their technical support is top noch. They walked me through everything I needed to do with a lot of patience. They're really experts at what they do. As far as systems and support goes, look no further. They're awesome! read more

When it comes to service and expertise, you need to look no further. They take of their customers and get the job done. Matt came out after we switched service providers and tech companies, so it was a lot to deal with. He made it happen and got our system up and running. If you're a business needing security cameras set up for your property, these are the people you want. Thank you Camera Guys. B read more

Matt at The Camera Guys is extremely knowledgeable with home surveillance cameras! He installed some around my home a couple of years ago and last month upgraded a camera. He was available at no charge for technical support this week. The cameras provide easy playback of events and can load photos and videos to your phone, laptop and PC! You can also view your cameras remotely! I highly recommend The Camera Guys to better secure your family's safety! Al will schedule you promptly! The phone number is: 1(916) 872-7509 read more

I had been researching CCTV cameras for my home for some time. Finally I found a screamin' deal at Costco for an 8 channel LOREX 2 TB system. I picked one up and began looking at YouTube videos thinking I could possibly do the install myself. Upon further research I realized I was in over my head. I knew nothing about wiring. I could barely hang a picture on the wall. Besides, who wants to crawl around in an attic when it's 100 degrees out? I reached out through Facebook seeking recommendations for installers. I was referred to Mike (the owner) by one of my friends. I checked their Yelp reviews (just like you are doing now). I was reassured by the golden reviews. I gave them a call and scheduled an appointment. Three employees arrived on time and with a great attitude. It was immediately clear that they had installed many many cameras systems prior and had no issues picking up any box of cameras and installing them professionally. Prior to their arrival I had planned out where the cameras might go. Matt (one of the installers) pointed out that the way I had it drawn out a daft criminal could theoretically knock out my cameras in a sequence that would prevent him/her from being spotted. He recommended changing one camera angle which would make this impossible. I agreed. The crew began and made sure to ask me what I preferred cosmetically when it came to dressing the wires, drilling holes, etc. Mike stopped by to make sure I was satisfied with the service so far. Mike told me about their more tamper proof cameras and commercial options. It turns out the ones I bought at Costco could simply be whacked with a bat and defeated, they sell ones that can withstand vandalism (probably an ideal option for business owners) Lorex requires its own proprietary remote viewing applications. These apps are not the most user friendly. Matt was able to help set up my iPhone and MacBook despite several technical hurdles from the manufacturer. A less tech savvy installer would've been dead in the water. When it was all said and done the install was very clean, all the wires that could be hidden were, and they didn't charge me a mint to do it. I can view my cameras remotely with ease. Now I feel like Tony Montana at his desk (minus the mountain of blow). Hopefully the Columbians never come... but if they do, I will see them in 1080p before they even reach my front door. read more

These guys designed an affordable security system for by business based on my needs and budget. My new system includes a motion sensor that sends me a text alert. If I see someone on my property on my phone app I can yell at them thru a wall mounted load speaker thru the same app. Pics are clear. DVR is easy to use. Install was quick and clean. read more

The Camera Guys - DVR, speaker amp - Security Systems Near Me - Carmichael, California

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They installed 8 outdoor cameras and wired them to my server. I wanted to handle the software side, so they installed the cameras without being able to confirm the positioning, but they all ended up spot on. I want to add a few more cameras and will be contacting them soon for that. read more

I haven't had new installation as of this writing, and an still using my old, out of date, but still effective system, including one of my neutralizers, "Grizzly Duke". LOL But! I did receive an estimate and they ARE WONDERFUL providing estimates! Al is SUPER friendly, funny, professional, and patient (had to call back as I inadvertently tore up paper contains estimate and what it included). It's been a rough year, guys...so many big unexpected financial hits, so, I'm a wishing and a saving $$$, to have 4 cameras, IT HIGH DEF, W RECORDER AND CONNECTOR TO PROGRAMMING, installed! Not cheap, for sure. Having security and peace of mind is priceless, though!! If they're as great with the installation, and final operational product, as they are in giving an estimate...I know I'll be very pleased. NOTE: I wish they provided disabled, retired, hearing impaired, fixed income folks a discount...because we are "targeted" more than your average Joe. Unfortunate, but, true. read more

I highly recommend The Camera Guys! Not only are they very professional, with a product that is top of the line, but they pride themselves in great customer service. Time and again the owner, Mike, has patiently helped us with questions, (which may seem obvious to others). He has even come to our home on his own time to help us with our WiFi connection. Mike definitely cares about his customers and goes the extra mile time and again. The cameras were mounted in the perfect areas and the job was done neatly and efficiently. Everyone on the job was extremely polite and professional-- the kind of people you don't mind coming into your home. Being seniors, we are not very savvy with high tech products, but this system is really easy to use and the cameras provide extremely clear videos. We couldn't be happier that we made the right choice by hiring The Camera Guys. read more

After our last installer ignored our calls and texts for help with the security cameras, I decided to contact The Camera Guys based on their exceptional yelp reviews and they did not disappoint. Al was very responsive via text and I was able to book an appointment for the following week. Mike came out to look at our cameras and determined more than half of them were no good. He was able diagnose the problem and was very knowledgeable. We ordered 8 cameras and Mike promptly dropped them off. When my husband had trouble adding them into the system, we contacted Al and Mike right away. Mike stopped by the next day and was able to get them running. He spent alot of time at our house and it was probably a very long day for him, but he was patient and made sure the job was done right before leaving. Their customer service is outstanding and the quick response time is much appreciated. Definitely experts in their field and would trust their opinion and recommendations. Thanks Al and Mike! read more

This company is the best. We would recommend them to anyone. They put in our camera system a few years back and it's been perfect until I managed to break the cable running to the monitor. When I talked with them, they came out right away. (We were all wearing masks for safety). I had done a poor job of describing the problem and he didn't have the right equipment to repair it. In spite of being incredibly busy and dealing with a shorter than usual staff due to COVID, he knew how important this main monitor was to our sense of security and three days later had the perfect cable and the repair was done in minutes. This is the only camera company we will ever use. The truly are reliable, understanding, and just all around great. read more

The Camera guys are really cool guys. Over the course of three days they installed 12 camera at the condominiums my husband manages. They do a lot of work everywhere! I've been in plenty if places that they've installed systems in. The quality is superb and the quote was SO AMAZING that the HOA board couldn't say no. We're already ordering more cameras. The customer service before and after was exemplary. Something happened with the live feed, I left a message and was helped remotely within the hour. It doesn't get any better. You got homeless issues? Trespassers? The Camera Guys will help you out. read more

They won't even return my phone calls or the online quote request I submitted. ZERO stars.

Love that these guys are straight forward! They meant and did what they said they would! Excellent customer service, great quality cameras.

You just can't ask for more than what these guys are doing. If you have a problem, you want to be able to pick up the phone and call somebody that knows what they are doing and will troubleshoot it for you immediately. These guys absolutely nailed it...again! I was crazy impressed after the initial install...but am even more impressed years later. Thank you Mike!!! read more