Great service from beginning to end. I recently purchased a new home and had the pre-wire installed so that we could decide on what system to go with at a later time. John gave me his card and I reached out to him several months later when we moved in. He was really helpful in fine-tuning what I needed or didn't need in my system and explored a bunch of different options for me. Once we had decided on picking out a system, I was reached out to by Theresa and she let me know what the process would be like and what i should expect. On the day of the install, Roddy called me in the morning to let me know he was on the way and what time I should expect him by. He came in looked at the area, and told me how long he would take. Throughout this whole process each team member has been very polite, helpful and friendly. You don't see this kind of genuine service very often. You usually get a sale rep trying to up-sell you on things you don't need, a very short and unfriendly phone call from a rep to book an appointment and a tech that just sped read more

Anthony and Marcus did an outstanding job installing my home theater and mounting my TVs. Their professionalism and expertise truly stood out, as they answered all my technical questions with confidence and clarity. What impressed me the most was their meticulous attention to detail and their willingness to seek my input, ensuring everything was tailored to my preferences. They went above and beyond, even assisting me with a separate side project, which I greatly appreciated. This is the second time I've used them and I highly recommend Republic Elite to anyone in search of true professionals who deliver exceptional results. Thanks, Anthony and Marcus! read more

Once again Vadim saved the day. I was having trouble with my control 4 app. and Vadim came out and had it fixed is short time. We've had Vadim out a couple of times and he is always GREAT to deal with. His knowledge of the products, how to fix issues and overall customer service is OUTSTANDING. Thank you Vadim...you're the best! read more

What a nice company. Brenda was so helpful and made everything possible. Her coworker came out within a day to review our needs- also another great individual!!! Very affordable and just a great team to work with. I'm definitely looking forward for their services. Brenda's customer support skills are outstanding. read more

Just want to say what a wonderful company this is. And customer service is great specially with Yeng was wonderful when he came out he has 20 years of experience and explains things simply . Brenda again with great customer service . read more

Super happy with the installation I had done with REI. Anthony the technician was super friendly and respectful. He was totally knowledgeable in what he was doing, and kept me in the loop every step of the way. He was also patient with me in going over how everything works as I'm not the most techy person. The sound quality is amazing as well. I 100% would recommend REI for any of your home sound system needs. read more

Please stay away from this company. Worst experience in my lifetime. The experience creates a massive negative impact on my life. I have not slept well for almost 3 weeks because my alarm system keeps beeping randomly. I am a customer of Republic Elite since 2015. I have paid every month for 7 years. Recently my alarm system keeps beeping non-stop and looks like there is a technical issue with the network connection with my system. I really want to fix this problem because It beeps in the morning/night and we could not even sleep now. So, 3 weeks ago, I called them for the first time in 7 years. A lady picked up the phone, and after I explain what happen, she hang me up. Lolll yes She hanged up on me. I called again, a different lady with a pretty bad attitude, told me that a technician will call me. I also call my sales person, no one pick up the phone. What I am looking for is someone to fix the beeping problem by telling me what to do on the phone or visit my house. But they NEVER did that. The first technician ask me to send him pictures, and I did. But he did not know to fix that old system. After a couple of days, he told me that he did not know how to fix the problem and ASK ME TO CALL THE OFFICE AGAIN FOR ANOTHER technician. Cool, I called the office again, and OMG, a lady hanged me up AGAIN! Lolllll I was so mad and I called again, a different lady picked up the phone. I explained my issue and she told me to wait and she will ask around and call me back. After 1-2 days, the second technician called me and showed me how to fix the issue. AND IT DID NOT WORK. His advice was useless, and I tried to text him and told him that his solution was never working. He never texts back...... I guess I need to call the office again, which is very painful. And I need to keep hearing the beep beep sound every day. I mean, I cannot even cancel their service since they never fix my system (If I cancel, they might never pick up my phone) I have subscribed to their service for 7 years, omg. Is that how you treat your loyal customer? read more

Republic Elite Integration - It keeps showing this and beeping - Security Systems Near Me - Sacramento, California

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Anthony is the technician who went to swap our alarm. He called an hour before the appointment and let me know that he could come an hour early. Which worked out great! He's professional! He had mask and shoes covered on during the appointment. He did a great job in installing the new alarm and explained to us how it works. Setting this appt also was a breeze! Theresa from the office always helps me out with any questions I have! Thank you again Republic Elite for the excellent customer service! read more

Republic Elite Integration - I love the new alarm panel! - Security Systems Near Me - Sacramento, California

Worked with Yeng after closing on my first home and he was great! Answered all my questions and was able to do the job no problem! I would definitely recommend REI! read more

Anthony was the best. Courteous, on time, and extremely helpful. I highly recommend Republican Elite - hit them up and ask for Anthony!!!!

We needed additional security for our home as well as a new door lock. We contacted Republic Elite and spoke with Devon who was extremely friendly and very helpful. After assessing our home, Devon was able to get us scheduled timely for installation. Brian was the technician who was professional and very friendly. He installed our equipment quickly and efficiently. I had several questions and Brian was very patient and took the time to give us a tutorial on how to use the app on our phones. read more

Anthony came in and setup the integrations in my new home. He did quality work and also explained to me how everything worked together. It was a very smooth and great experience overall. read more

Horrible customer service. Purchased a new build home and this was the company my builder chose to work with to wire the smart home. I opted to have them do my sound system thinking that they were trust worthy. I have been having sound issues and have been trying to contact them for 4 months and have never got a call back. Even my builder has reached out to them and still no call back. I was even going to have them come out to do more work boy am I glad I didn't. read more

Our Honeywell Home touch screen control went out last night, no lights showing at all even though power supply is connected in the closet to a good source of power. I called Republic Elite this morning, spoke to Ernie, he was very helpful over the phone like he was when I had issues with the Ring doorbell camera a couple of months ago but he mentioned unfortunately a tech will have to come out to investigate the touch screen panel and he was able to schedule me for same day appointment which is awesome! John was the tech that came out, very friendly, and was quickly able to diagnose and fixed the problem within 5 minutes, and he also gave me some some really good tips just in case if the issue happens again next time, thank you John. Every time I called Republic Elite , everyone on the phone has been very friendly and helpful like Kyleigh and Ernie just like our initial install tech Anthony. Devin was the tech that came out a month after our initial install to replace the Ring doorbell camera that stopped working, he was also very friendly and knowledgeable as well. We have been at our new home for 4 months so far and I know with electronics and wear and tear stuff happens but it's so good to know that everyone that I have come in contact with so far has been so friendly, helpful and easy to work with it and it really gives me peace of mind knowing that they will be there for me when I need them. Thank you Republic Elite! read more

Vadim was excellent. Completed all of the integrations and set up. Keep up the great work!

The service was included with my new home. The initial response was slow but once an appointment was scheduled the service was very reliable My service rep was Devon. He was very timely and professional. He was able to deal with a couple of system hiccups and efficiently connected the doorbell, lights, door lock and HVAC Great job Devon read more

Anthony helped install all the security and devices for our home. Professional, quick, and knowledgeable. He was very helpful throughout the whole process. Thank you for all the help!! read more

REI company setup our Alarm and Security Monitoring systems for our home. Vadim their technician did an excellent job setting it up. He explained and helped setup the phone and PC applications for the Security and Alarm Systems He is very knowledgeable, professional and very helpful. I highly recommend him. read more

Anthony did great in the installation and setup of the system. I recommend to have security system in your house for your safety.

Really appreciate working with this company. Ernie was very helpful in terms of answering questions about our upcoming service call and Bryan made the install easy and enjoyable. After a quick, methodical install, Bryan expertly walked me through the labyrinth of apps and passwords and services. He was clear and knowledgeable, and I actually feel pretty confident in my ability to use the system! Very pleased with their services overall. :) read more

We had one of the Installers install our surround sound speakers. His name is Vadim Sirenko. We are BEYOND happy with his work. Aside from being friendly and professional, he was also very quick and precise! Thank you Vadim for making our home all the more special! (We might have to start charging our friends admission for the ultimate home theater experience at our house! Just kidding!) read more

Jamie did A1 quality work when hooking up my 7.1 speakers and receiver. He also set my security system as well. On top of that he helped me fix an issue I had with a doorbell chime. He made sure I understood my systems and had my apps all set up. I would highly recommend Republic Elite. read more

We purchased a new home in Rancho Murieta, Riverview subdivision. The builder offered through Republic Elite a technology package when we purchased the home. One of the features was the installation of a Brilliant Switch. This is an amazing option for our new home, it can help us manage our lighting, supports dimming, voice control, motion detection, double tap-scene control, and supports multiway circuits. More importantly was our technician, Bryan M. He spent the time to help us install and understand the features of our Brilliant along with the features of our smart home we did not know we had :.) (entry door lock, thermostat, phone apps). Bryan was awesome...he took the time to explain and did not leave the appointment until everything was installed and in working order. His customer service was 5 out of 5 stars...I highly recommend Republic Elite and Bryan and will continue to call on Republic for our new home low voltage maintenance and up-grades. We are considering installing a 7/1 surround sound system (Elite pre-wired at framing) and can't wait to have Bryan assist us with the installation. I might add that Kyleigh C in the Republic Elite office is equally awesome with the scheduling and follow-up! Great company to work with... Geoff P in Rancho Murieta/Riverview Subdivision read more

Jaime was FANTASTIC! He was thorough, attentive, and quiet patient in installing all of our home tech. He even walked me through the installation of each app and the setup. He's a busy guy, but was good in making time to help me through and get my home online. read more

John Watson from Republic Elite has been wonderful in guiding us on the low-voltage requirements for my house. He provided his expert guidance on the right level of system that was needed and I valued his judgment. Vadim and John (not John Watson) from Republic Elite who came to my house for installation were extremely knowledgeable, courteous, and neat. They maintained their workspace clean and were very patient answering all of my questions. Excellent team. Kudos!! read more

We had technicians come out on two separate occasions, and each time the technicians were punctual, and professional. Marcos was our technician today and he made sure we understood how to use our equipment and made sure it was set up to be as easy to operate as possible. It was a great experience. read more

PROS: Devon the installer was a 5/5! Its the little things that count such as putting shoe covers on - he was even conscious about removing them whenever walking outside! He was patient explaining how the products work, knowledgeable about the products and very efficient setting the applications and hardware up. He was also able to troubleshoot a doorbell issue which was above my expectations! Thanks Devon! CONS: Regarding the company as a whole, having to wait a month for my appointment was ridiculous making my rating here 0/5! In addition, I was never informed or offered the ability to upgrade my network switch to support all the ports my camera system requires! This makes the network switch useless as i will have to purchase and install my own. This issue should have been brought to my attention as a red flag to either upgrade my network switch or reduce the number of cameras being installed. read more

Republic Elite Integration - Not enough ports on network switch leaving 6 remaining ethernet cables not connected! - Security Systems Near Me - Sacramento, California

Vadim came to install my ring doorbell and Alarm. He was very prompt and efficient and even helped me fixed my Yale lock! Can't ask for better service!! read more

I have been a customer for 3 years. My new build was installed with home alarm system so I never actually chose this company. Anyways, I feel pretty frustrated by their customer service and lack of upgrades. We live in a brand new community and our alarm system is beeping saying "low battery" I called the office and they checked our history and said batteries don't usually go out in 3 years and probably needs a hard re-set. - great! I was told I had to pay $125 for the technician to come out- why? Well the lady's explanation was "you are far"?!? What!!! Why would you work with homes that are far from your area? I will not be renewing my contact and I caution those considering their service. Customer service for me goes such a long way. At Republic Elite you will call them and sometimes you will get a call back or they will email you whenever they feel like it. Their alarm system is not spectacular and not high tech so no real reason to go with them. Look elsewhere. read more

I had installations done by this company on two occasions for alarm and solar cameras. I appreciate the excellent customer service provided by Jaime and the rest of the team. Jaime went out of his way to make sure I was pleased with his work. Jaime is professional, kind and hardworking. He represents the company well. If you are in the market for anything related security system give Republic Elite Integration a try. They are quick to respond and schedule the appointment You won't be disappointed! read more

Great job by Anthony- came in and fixed my old alarm system and made sure that everything was working correctly and also took the time to show us how to set up everything on our phones- so sad we didn't use them for our stereo / speaker needs- read more

Austin was the technician who set up our theater and security system. He was punctual and completed all tasks in the time quoted by Republic. He was attentive to my many questions and thorough with his answers. His installation of speakers, sensors and doorbell/camera and rundown of control pad settings and features far exceeded my expectations. Very good service and great technician for Republic Elite Integration. I would recommend them. If possible, request Austin. read more

Set up was quick and easy. Anthony was super knowledgeable and helpful. Good to know my family will be safe now that everything's set up!

The customer service during business hour was awesome! They answered my questions, accommodated my request and made great suggestions! Devon who was the installer that hooked my tv up and set up my theater was great! He even followed up with me on two separate occasions to ensure everything was working and that I was happy with my product! read more

Jaime is a kind and very professional , patient and respectful with older population when it comes to explaining the apps on the phone and how to use it. He knows and lots of experience with his line of work. He is a very good installer for smart home technology. Republic Elite where he works for is so lucky to have an employee like him. Thank you so much Jaime for a job well done on our new home in Vacaville,CA read more

Anthony was extremely helpful. He troubleshot all of my problems and made sure that everything was in working order. He explained everything to me in great detail. He is a huge asset to Republic Elite!!! read more

Brian came out to my residence and installed all my devices very fast. He informed me on all the do's, don'ts and explained how they work. He was friendly, professional and courteous. Thanks! read more

Great service. Great job. We had surround sound put in, security and the ring. Very efficient and pleasant workers. Would definitely recommend this company. Anthony and Devin were great. They also installed 3 wall mounts for our TVs. read more

We bought a new house and ordered the 7.1 Surround sound. Everyone involved from Tyler to Xavior, the admin people and finally the installer Devon were awesome. Originally no openings for final setup until after the SuperBowl, they were able to squeeze me in. Great price great service. Would use again. read more

Anthony came by to show us how the system worked. He was very knowledgeable and walked us through the how it all worked and got us set up on the app. Overall very happy! read more