I'm always down to support a local business and the concept sounded unique. The service by the wait…read morestaff was great, but the food was seriously lacking and the guy that came to take our payment was gruff with us.
Truffle shrimp:
Description - shrimp tossed in fragrant truffle and garlic aioli.
Reality - shrimp drowning in garlic aioli and assumed to be unagi sauce on a bed of clover or alfalfa sprouts, no hint of truffle at all.
French onion soup:
Menu description - deeply caramelized onions in rich beef broth, with toasted baguette and bubbly cheese, served with side of garlic bread.
Reality - boiled onions in some basic clear-looking soup. The onions weren't caramelized at all, the soup had no beef flavor, it wasn't that dark amber color characteristic of French onion soup, and it didn't look like a baguette on top, more like the same type bread that was served on the side.
Tofu musubi:
Menu description - Tofu with garlic chili oil crisp and sprouts wrapped in nori.
Reality - The tofu was the most seasoned dish we had, but had no sprouts.
Musubeast size Portuguese sausage musubi with egg:
Menu description - sliced sausage on rice with egg.
Reality - Exactly as stated. However, very little meat compared to rice ratio, and didn't come with the side slaw for the "Musubeast size."
Seafood dip: We were the most excited about this one based on the reviews. However, wait staff informed us after ordering that they were out of chips and we could either cancel the order or get it with a side of rice, so we opted for the side rice. Never received the dip.
At checkout, granted it was now 10-15 mins after closing at 7pm, a different guy came out to close out our check. We informed him that we didn't receive the dip, he stated they weren't serving the dip because they were out of chips. We reiterated that we had asked for the rice with the dip and didn't receive it. Not that an apology is expected, we understand that sometimes a food item is forgotten or things run out, but he proceeds to say "I guess I'll remove it from your order then." Sounded like he was planning to still charge us for the dip even though he had no intention of serving it AND he knew we didn't receive it? We weren't provided an itemized receipt prior to him just coming to collect the payment, made it feel like they were hoping to get a free 20 bucks off of us.
Again, the concept was cool sounding. We were expecting something like elevated musubis with sushi rice, fried rice, or Kim chee fried rice, and a variety of protein/filling options. Or something like a build your own musubi from their list of options. This was not it; the food was lackadaisical and did not meet their menu descriptions. You're better off going 7/11, Kagimoto's, or Earl's. I always like to give restaurants multiple tries before giving a final opinion, but I have no intentions of returning to this one.