The decor looks great in there. The desserts look good too. Here we go now... Keep in mind I pay close attention to detail - The merchandise out in the front of the store needs to be taken better care of. Some of them aren't doing so good. - It honestly didn't smell pleasant in there. I'm not sure if it was just that day but it didn't smell nice that's for sure. - Walked in, only one other customer in there. Worker looks directly at me and stares like I'm an inconvenience. No greeting, no wave, not even a smile. We actually had to be the ones to smile and tell the employee "Hi!" - We walked up to the counter and still no hospitality of something like "how can I help you?" "First time here?" "How are you today?" Etc. - She uncomfortably stared at us as we looked at the menu. Not even looking at it for a solid 30 seconds and says "Let me know if you have questions" then walks away. -We did buy a single dessert because we were already there. After purchase there's no "Thank you" "Have a nice day" it seems like having business was a pain. - The utensils on the side aren't wrapped and all loosely in a container with the fork and spoons handle in first. To me that's unsanitary already, other people's hands are touching it. Dust will also definitely accumulate as old ones won't be switched out just keep getting more added in there. I'll give this place another chance but how our first trip went I'd really like to give it a 0/5. All in all we didn't feel welcomed in there. read more

Super cute and very comfortable coffee shop with yummy eats as well. Awesome barista, also the cook, which is the only downside as it took a little while. She's excellent! Our cappuccinos were so good and the bagel was delicious. Worth the wait, but definitely would be great to have additional staff. read more

Anuenue On The Bay - Avocado dill on onion bagel. So so good! Pickled onions and dill pickle on top is a great choice! - Cafes Near Me - Hilo, Hawaii

One hour wait for a matcha flight is unacceptable. A lot of people before us were waiting as well. A lady ordered quite awhile after us and got her drink before we got our flight, but it was nearly 15 minutes for a HOT LATTE. Need to figure out the staff situation asap read more

Anuenue On The Bay - Cafes Near Me - Hilo, Hawaii

I am so sad to be writing this. At around 9:00 am on 11/8 I don't know what I experienced. Long story short. It took over 35 minutes for me to be acknowledged and received my one drink. I think it was a one off cause the 5 other times I went it was great! One customer told me good luck as they left! That's when I finally went up and asked how much longer as I have an appt that I will be late to. She said 2 minutes then proceeded to hand me this drink. I had to ask how much matcha she put in. For me consistency is key. I have referred so much people here and now I'm regretting it especially if they are going to receive the same service and product like this. Please tell me this was a one off. read more

Anuenue On The Bay - Raspberry Matcha Latte - Cafes Near Me - Hilo, Hawaii

AMAZING! Hands down my new favorite spot in Hilo! The Honey Salted Matcha is my go to! The atmosphere and vibe of Anuenue On The Bay will start your day off right with a yummy treat and daily dose of caffeine or post stressful work day invite you in with its calm cozy couches to unwind with a Kava mocktail. Staff and ownership is amazing as well! Please check this place out you, will not regret it! read more

Anuenue On The Bay - Salted honey matcha - Cafes Near Me - Hilo, Hawaii

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They have a mix of sweet and savory food items, bottled drinks to-go, drinks made to order. Cute set up with some artificial plants, comfy chairs, a small area for children to stay entertained and some reading material. read more

Anuenue On The Bay - Brownie, iced matcha latte and chilled drinks to go! - Cafes Near Me - Hilo, Hawaii

This place is AMAZING. The vibes are welcoming for anyone! A calm reader, a girl date, a coffee break, a coffee break, or a place to just be still. Their coffee is splendid and their flights are incredible! Nice little treat for Hilo! I got the Almond Honey on a cinnamon bagel & holy smokes. Absolutely delicious!! read more

Anuenue On The Bay - Honey Almond Specialty Bagel - Cafes Near Me - Hilo, Hawaii

My partner and I recently had the opportunity to try this spot for a quick coffee fix before attending the Pride parade downtown. The interior design is excellent, and it gives me the vibe of a great place to do remote work if I ever need a change of scenery. We both got their drip, and it's definitely a strong, bold, dark-roasted coffee. It's not my favorite way to drink coffee, but that's all preference, and I'm sure plenty would enjoy it. However, what impressed me was their service and how the owner resolved a minor service issue for us. My partner and I were in no rush, but were told the second drip coffee would take a few minutes as they needed to brew a fresh batch. Fast forward about 15 minutes, and the owner comes out, sincerely apologizing that there was an issue and the drip coffee still wasn't ready, but would be in a few minutes. Not even a few minutes later, the owner comes out with the drip AND a homemade lemon scone on the house. Other businesses should take notes on how to provide quality customer service. It wasn't the fact that we got something "free"; rather, the owner genuinely apologized and communicated with us about what was happening. Such a small detail that goes a long way. Long story short, this is the kind of small business I want to support. We will return to try other drinks and pastries because that lemon scone was delicious! read more

Hilo has been stepping up! Proud to see new shops opening up, and this by far is my new favorite. Delectable drink selection, no upcharge for dairy alternatives or syrups AND the syrups are made in house! Opt for the vanilla syrup always. Tried the Cafe Mocha (fave so far), Chai Latte (close runner up), and iced Matcha Latte; all were amazing. I've been waiting for them to restock on their London Fog, the owner said she's waiting for her shipment of specialty earl grey tea to come in that has a specific creamy flavor, I can't wait! There's a hot food display that had croissant breakfast sandwiches, waffles with a maple syrup glaze, and breakfast bentos. The stand up refrigerators are packed with local goodies, including ube milk, mango lassi, pickled veggies, homemade wild fruit jams, cowboy caviar, wraps, sandwiches, and other grab and go items. The interior is unlike anything else I've seen in Hilo, it gives moody modern cafe by day, and I could totally picture it like a chill speakeasy at night. There's a beautiful mural, plants all around, local goods for sale on the walls, and even a small play area for toddlers! The interior was well thought out, comfy couches, and bar seating style by the storefront window for people/surf watching vibes, and even outside casual seating too. Hands down, my new go to cafe! They recently changed their hours tho, so open every day except Sunday! Please support your local businesses! read more

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This place is a little hole in the wall coffee spot. Cute coffee place tucked into downtown. It has food options and really top shelf coffee. The ambiance is dark and cozy, like I'd work here all day. Or just meet some friend hang out and have some coffee. They have a view of the ocean too. So if you're not from here and want coffee with a view you get that here too. read more

Anuenue On The Bay - Iced latte breve. - Cafes Near Me - Hilo, Hawaii

Just had to write about this "club bagel". First of all coffee is excellent!! Customer service has always been top notch!! But this bagel which is similar to a club sandwich just pushed me over the edge today! Normally I'm not a bagel person, I prefer croissants. Let me explain this gem. The bagel was not hard at all. Soft, easy to eat. Inside it was layered with cream cheese, arugula, turkey slices, pickled onions, a fried egg, and best of all a JABOTICA jelly. I had to look this fruit up cause it was so delicious. Better yet, they make this in house! So so so delicious!! Run, don't walk to go try this. You can buy this jelly there too. I'm going back. Is so yummy. The whole ambiance is so chill. Probably my favorite coffee spot in Hilo. Go try this bagel. Worth every penny. read more

Love love love this new place! The vibe is there for sure! Quiet and calming with cute charm. Great place to bring your laptop and get some work done or meet the girls for coffee. And the best part is they have increased their menu to include more food! Yay! read more

Love the vibe! Customer service was excellent and I appreciate they have dairy free smoothies.

The coffee never disappoints and their homemade croissants are so buttery they melt in your mouth! The Chai has been hit or miss, the first two times I got it it was superior, but then the next two times I got it it tasted off. It is a homemade concentration which is amazing, but unfortunately makes it less consistent. I love that they have accommodations for little kids by having a play area set up for them, I am a little sad they took away the baby gate but also understand it was misused by the older kids :/ if they bring it back please try and keep kids older than 3 from going in and making it unsafe for all the little ones. The workers definitely seem stressed when bigger groups come in while they are short staffed, I've noticed there is sometimes only one worker which can be hard when 5 people come in all at the same time. I totally get it but we have been met with some attitude in the past. read more

I think this place is lovely and cute and desperately needed in Hilo, but they need some help with service. We waited for an entire hour for 3 bagels and 1 coffee and one of the bagels ended up being forgotten. They issued a refund which was nice but it ate up a lot of the morning. I'd say this place has a lot of potential but don't go if you're in any kind of rush ! read more

The coffee is really good. I just had an iced caramel latte, and my girlfriend had the iced honey. The bread pudding they had that far was an absolute home run. My advice would be to always have this item. It is such a cozy and relaxing atmosphere as well. Would totally come back, especially for that bread pudding. read more

The sexy cafe Hilo needs for folks to relax and connect! Love the decor, the wall painting, the lighting, and the food/drink options. Itʻs such a vibe, and Iʻm super grateful they opened!! read more

gorgeous spacious coffee shop in Hilo super yummy coffee. very relaxing and peaceful. love the low lighting, soft music, and ac which makes it a go to spot for the hot hilo days read more

A great new coffee shop in downtown Hilo. Good vibes and super ono drinks. Loved the homemade chai. The ube milk is amazing and the macha was good too! My wife had the hot chocolate and loved it. Service is with aloha. Support this cool local spot! read more

Very friendly service. Good vibe (relaxed, quiet). Has a kids play area. Americano was great.

Cool, underground, Seattle cafe vibe with the Hilo Bay surfing view. Amazing customer service from the owner herself. The brownie was so delicious and a large piece too. This place has a little area for the kids to play, so you're able to enjoy your coffee and relax. This place is a must if you're in Hilo. read more

The service was excellent! Our affogatos were served with biscotti, a pleasant surprise. If you're a parent with small children who need a protective space to scream and run around, this is the perfect place for you. read more

Never write bad reviews but we had a pretty disappointing experience here. I've been wanting to try this place for some time & was excited to finally make it in. We came in Monday afternoon & the girls who were working were quite honestly rude and unwelcoming. We ordered a few matchas ($11 each) and cold brews ($9 each). Not to sound like a snob, but I figured the matchas would at least be freshly made or hand whisked considering the price, but they were extremely sweet & tasted like a thick pre-batched matcha syrup (plus, they were a grayish-green color, which indicates it's not fresh). The cold brews tasted like old brewed hot coffee poured over ice, which is not how cold brew is made. I know we could've said something to the workers but given the service we received when we ordered it felt like a lost cause, so we just ended up just eating the almost $60 we spent. I'm super disappointed because the shop itself is so cute-- definitely looks like an awesome place to hang out, but the customer service & drink quality needs to be improved drastically given the price of everything. read more