Big Island Coffee Roasters
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I swung in here for a coffee because I was looking for something local and had read several great reviews on a number of different online sites. First off, the place smells amazing, and it's got a perfect little coffee shop/cafe vibe to it when you enter. The only downside to this place, especially with how busy they are, is their extremely limited parking situation. Other than that, staff was incredibly kind and, since it was my first time, they were very helpful in suggesting some popular drinks. Truth be told, I can't even remember the name of the drink the woman recommended to me (which I ordered), but all I know is it was DELICIOUS. A must try spot if you're a coffee lover in the Hilo area!
I liked this place! The vibe is nice with some comfortable seating. Service is good and staff are nice and helpful. I got a Kona moon pour over and it had a nice deep flavor. I was able to get a $1 off coupon from our hotel as well. Overall would recommend!
Great coffee! Bonus for having gluten free banana bread (which was phenomenal)! Cute place, limited parking. Quick service!
Looking for a place to have coffee in Hilo? Checkout Big Island Coffee Roasters. They roast their coffee on sight and there's a window where you can watch the coffee being roasted. Service was friendly and quick. Great place to hang out and drink your coffee. Free and convenient parking.
Big Island Coffee Roasters was my favorite cafe on the Big Island! The staff were incredibly friendly and took the time to explain the different coffee beans they offer. We tried the Bright & Sweet Coffee Flight and the pandan latte, and everything was wonderful. The only thing I didn't like was the banana bread. The inside is cute & can get very busy. Parking was easy and convenient.
Ever since we got to the Big Island on the 2nd of January, we can't seem to get enough of Kona Coffee. And there are 2.5 days left in our itinerary before we head back to our home state of Colorado, we had yet another occasion to experience the world-class Kona Coffee; this time at this Big Island Coffee Roaster. My daughter wanted a little afternoon pick-me-up so we came here around 3:30pm. And what she got was Pandan Latte (iced). And we fell in love! This iced latte is simply earthy with all sorts of deliciousness. With their house-made pandan syrup, they hint the beverage with cinnamon and turmeric power dust to create this delightful drink and the final product is "oh my heavens" concoction. As ambient as a good coffee shop can have, the store merchandise to the interior design to the cleanliness of it, everything seems to check out at Big Island Coffee Roasters. Not to mention, service is/was friendly as well. Conveniently located from the oceanfront street (close from the airport as well), this is an easy access for anyone who is in a hurry for their busiest day. By the way, I got one of the branded travel towels ($29) as a souvenir and it's absolutely adorable to say the least.
Got up early, caught a flight to Hilo, when we landed, we needed COFFEE. This was just outside of the airport grounds and took us less than 10 mins to get here as I pulled into the wrong parking lot. Super cool to see the kids jumping into the water from the bridge as it was a humid day. My sisters ordered coffee and some snacks while my other sister and I grabbed a table right at the table. It was cool to watch the gal working and roasting the coffee. Sister 1 got a hot americano that she enjoyed at first but she got the grinds at the end and said it was bitter. Sister IV got an affogato with chocolate ice cream. Her first affogato and she hated it. She's not a coffee drinker. It was funny. I liked my affogato with vanilla ice cream. But it was strong. And sister 3 got an iced chai latte but switched with sister IV since she didn't like her affogato. It's a nice little coffee shop. A Person quietly reading in the corner, another couple chatting away. People sitting at the window chatting and watching the cars go by while others dropped in to pickup their choice of caffeine drinks. Price is super reasonable and a great start to our short trip.
Amazing! Vacationed in Hilo, HI. Fan of trying local/small business coffee shops. Yelped this gem and it was amazing. The inside has plenty of seating and has a homey vibe. Parking's kinda small. The ladies behind the counter were sweet and our coffees came out quick. I got a hot Pandan Latte and my husband got the Nitro cold brew. Both our drinks were smooth with mine having the tiniest bit of nutty sweetness. We liked it so much, we came back again on our last day before our flight home.
Best coffee spot in Hilo and possibly any where in the country. The coffee is perfection. I ordered an extra hot hakuna mocha and it was just the right temperature and sweetness. The service was amazing and the vibes were upbeat but zen. I walked in and was always able to just take a deep breath and then a big sip. I'm sad to be leaving Hilo for many reasons and this spit is definitely one of them.
Came here and tried the pandan latte- I will now always be sad to not have that in my regular treat rotation. They make their own syrup, top it with a sprinkling of cinnamon and turmeric. Not too sweet, but just delicious!
I chose Big Island Coffee specifically because the website claims beans are roasted to order. Freshness is my reason to pay a premium, so this matters. Before ordering, I even contacted them to confirm this was true. They assured me it was. My first order arrived quickly and the coffee tasted good, but the roast date was already three days old before I had even placed the order. That directly contradicts the "roasted to order" claim. I reached out to explain the issue, and I was told they would look into what happened. I decided to give them another chance and placed a larger order on February 1. It didn't ship until February 8, and when it arrived on February 12, the roast date on the bags was February 1. The beans sat at least a week before shipping, which again doesn't match the expectation created by their marketing. The coffee itself is decent, but accuracy and transparency matter. Marketing something as roasted to order sets a clear expectation, and repeatedly missing that expectation erodes trust. This company and Chyll is not to be trusted. She just responds with scripted customer service talking points.
Cozy and welcoming cafe with friendly service and delicious coffee! I tried the iced pandan latte and it was awesome. They don't use the artificial neon green pandan flavoring, so the taste is a bit more subtle. Nice floral, vanilla, and sweet notes. Very enjoyable on a sunny day! Will definitely be back to try more of their specialty coffee drinks.
Such a great experience from start to finish. We got the Honu Mocha, pandan latte, and a matcha, and all three were amazing. The Honu Mocha was especially good. Rich and chocolatey without being too sweet. We also loved being able to watch them roast the coffee beans while we were there, which made the whole experience feel even more special. The staff was wonderful, and I even loved the coffee mugs and little details throughout the shop. If you love coffee, this is absolutely a must-stop in Hilo. read more
1 month ago
great service, lots of yummy drink options, indoor seating available, easy parking, cute animal adoption flyer got the Chantilly birthday oat latte topped with Mac nuts, honu latte, vegan Greek salad and chicken wrap. everything was yummy!! will be coming back tomorrow for another Chantilly birthday latte. also got two bags of roasted coffee (whole bean or can be ground upon request). ask to upgrade drinks with Hawaiian espresso! read more
I swung in here for a coffee because I was looking for something local and had read several great reviews on a number of different online sites. First off, the place smells amazing, and it's got a perfect little coffee shop/cafe vibe to it when you enter. The only downside to this place, especially with how busy they are, is their extremely limited parking situation. Other than that, staff was incredibly kind and, since it was my first time, they were very helpful in suggesting some popular drinks. Truth be told, I can't even remember the name of the drink the woman recommended to me (which I ordered), but all I know is it was DELICIOUS. A must try spot if you're a coffee lover in the Hilo area! read more
5 days ago
Smooth & Ono! Great customer service also(a plus) Tried the Pandan Latte, she let me taste the Pandan home made creation first, never heard if it and i loved the natural organic flavor! read more
I liked this place! The vibe is nice with some comfortable seating. Service is good and staff are nice and helpful. I got a Kona moon pour over and it had a nice deep flavor. I was able to get a $1 off coupon from our hotel as well. Overall would recommend! read more
3 months ago
Looking for a place to have coffee in Hilo? Checkout Big Island Coffee Roasters. They roast their coffee on sight and there's a window where you can watch the coffee being roasted. Service was friendly and quick. Great place to hang out and drink your coffee. Free and convenient parking. read more
Big Island Coffee Roasters was my favorite cafe on the Big Island! The staff were incredibly friendly and took the time to explain the different coffee beans they offer. We tried the Bright & Sweet Coffee Flight and the pandan latte, and everything was wonderful. The only thing I didn't like was the banana bread. The inside is cute & can get very busy. Parking was easy and convenient. read more
Ever since we got to the Big Island on the 2nd of January, we can't seem to get enough of Kona Coffee. And there are 2.5 days left in our itinerary before we head back to our home state of Colorado, we had yet another occasion to experience the world-class Kona Coffee; this time at this Big Island Coffee Roaster. My daughter wanted a little afternoon pick-me-up so we came here around 3:30pm. And what she got was Pandan Latte (iced). And we fell in love! This iced latte is simply earthy with all sorts of deliciousness. With their house-made pandan syrup, they hint the beverage with cinnamon and turmeric power dust to create this delightful drink and the final product is "oh my heavens" concoction. As ambient as a good coffee shop can have, the store merchandise to the interior design to the cleanliness of it, everything seems to check out at Big Island Coffee Roasters. Not to mention, service is/was friendly as well. Conveniently located from the oceanfront street (close from the airport as well), this is an easy access for anyone who is in a hurry for their busiest day. By the way, I got one of the branded travel towels ($29) as a souvenir and it's absolutely adorable to say the least. read more
2 months ago
2 months ago
Got up early, caught a flight to Hilo, when we landed, we needed COFFEE. This was just outside of the airport grounds and took us less than 10 mins to get here as I pulled into the wrong parking lot. Super cool to see the kids jumping into the water from the bridge as it was a humid day. My sisters ordered coffee and some snacks while my other sister and I grabbed a table right at the table. It was cool to watch the gal working and roasting the coffee. Sister 1 got a hot americano that she enjoyed at first but she got the grinds at the end and said it was bitter. Sister IV got an affogato with chocolate ice cream. Her first affogato and she hated it. She's not a coffee drinker. It was funny. I liked my affogato with vanilla ice cream. But it was strong. And sister 3 got an iced chai latte but switched with sister IV since she didn't like her affogato. It's a nice little coffee shop. A Person quietly reading in the corner, another couple chatting away. People sitting at the window chatting and watching the cars go by while others dropped in to pickup their choice of caffeine drinks. Price is super reasonable and a great start to our short trip. read more
Amazing! Vacationed in Hilo, HI. Fan of trying local/small business coffee shops. Yelped this gem and it was amazing. The inside has plenty of seating and has a homey vibe. Parking's kinda small. The ladies behind the counter were sweet and our coffees came out quick. I got a hot Pandan Latte and my husband got the Nitro cold brew. Both our drinks were smooth with mine having the tiniest bit of nutty sweetness. We liked it so much, we came back again on our last day before our flight home. read more
Best coffee spot in Hilo and possibly any where in the country. The coffee is perfection. I ordered an extra hot hakuna mocha and it was just the right temperature and sweetness. The service was amazing and the vibes were upbeat but zen. I walked in and was always able to just take a deep breath and then a big sip. I'm sad to be leaving Hilo for many reasons and this spit is definitely one of them. read more
Business owner information
Big Island Coffee R.
Mahalo nui, Kelly! We’re honored and elated by your review, and hope…
Came here and tried the pandan latte- I will now always be sad to not have that in my regular treat rotation. They make their own syrup, top it with a sprinkling of cinnamon and turmeric. Not too sweet, but just delicious! read more
8 months ago
I chose Big Island Coffee specifically because the website claims beans are roasted to order. Freshness is my reason to pay a premium, so this matters. Before ordering, I even contacted them to confirm this was true. They assured me it was. My first order arrived quickly and the coffee tasted good, but the roast date was already three days old before I had even placed the order. That directly contradicts the "roasted to order" claim. I reached out to explain the issue, and I was told they would look into what happened. I decided to give them another chance and placed a larger order on February 1. It didn't ship until February 8, and when it arrived on February 12, the roast date on the bags was February 1. The beans sat at least a week before shipping, which again doesn't match the expectation created by their marketing. The coffee itself is decent, but accuracy and transparency matter. Marketing something as roasted to order sets a clear expectation, and repeatedly missing that expectation erodes trust. This company and Chyll is not to be trusted. She just responds with scripted customer service talking points. read more
Cozy and welcoming cafe with friendly service and delicious coffee! I tried the iced pandan latte and it was awesome. They don't use the artificial neon green pandan flavoring, so the taste is a bit more subtle. Nice floral, vanilla, and sweet notes. Very enjoyable on a sunny day! Will definitely be back to try more of their specialty coffee drinks. read more
We tried the #1 rated coffee shop in Hilo and I can see why it's rank so high. Pretty good coffee and treats as well. Very busy inside, and the parking lot is small and tight. Cute decor, kind of spendy for merch, decently priced food and drink though. I got their caramel latte, the cake batter foam cold brew, lemon cranberry scone and a macadamia nut/lilikoi butter (pb&j) sandwich. The sandwich was a huge hit for my husband (way good) and went finding ingredients to enjoy back in Portland. Kind of cool that they have their roasters on the back side to watch them roast their coffee. read more
6 months ago
9 months ago
AMAZING. AWESOME... Period. I'VE NEVER BEEN TO A CAFE BETTER THAN THIS! We tried the flight and latte iced, both of Both were amazing. My dad is really picky and a professional in coffee, and he even gave it a solid 5! Many seats, and the baristas are amazing... would like to visit again in my lifetime :) read more
Business owner information
Big Island Coffee R.
Awe, mahalo nui Riley! This means the world to us. We hope to see you…
3 months ago
Glad we got to check this place out during our day trip to Hilo. It has its own parking lot and lots of seating inside. The space is bright and clean. Their coffee drink options were great. Food was ok. They sell merchandise like shirts, hats, towels, and rings. I ended up buying a shirt. Service was friendly and quick. Restroom was very clean. Nice spot to grab some coffee, study or meet up with friends. read more
This place is pretty good although there is no A/C in here! It was so hot inside that I starting sweating while I was ordering! There were still people remote working here though. It's nice and clean with a cute design and the employees were very welcoming and sweet. They do not have any macnut milk but they do have house made syrups. I think once they add more fun items and add ons to their menu they will be even more popular! read more
8 months ago
Great coffee. Yummy light food. Consistently delicious every time. Friendly and skilled baristas make the coffee shine! read more
Discovered this spot so close to our hotel while looking for some better coffee and boy did we find it. My partner is (at times annoyingly) a huge coffee snob and he will not stop raving about this place since we've left. Parking can be challenging but enough if you're in and out. You can tell they really care about their processes as they made his pourover exactly how he does at home with almost the same tools and timing. I got a cold brew which usually is a quick indicator of quality but theirs was smooth and delicious, without that kick of bitterness or requiring any kind of additive. They also sold food items (vegan burritos, pasties) but I didn't get to try those. To speak on BICR as a whole, they're won a plethora of awards they display in the shop, including best coffee roaster in Hawaii. Lastly, they're powered by renewable energy and support wildlife rescues so there's more than a coffee reason to try and eventually love them! read more
10 months ago
7 months ago
What a cool spot! Vibe was amazing. Got two bags of their whole bean coffee and a salted honu mocha. The mocha was incredible. Very rich, smooth and even flavor of everything. Their bags of coffee is incredible as well. Every detail in the shop is impressive. Service is great read more
This place was the perfect spot for an afternoon pick me up. We stopped here to grab coffee. I tried the cold brew with the pandan foam. It was so cute!! Also tasted good. I got some of their coffee lip balm too. read more
2 months ago
4 months ago
Business owner information
Big Island Coffee R.
Aloha Wenato, We have searched our email, chat, and sms inboxes, and…
11 months ago
Great coffee made to order. Wifee picked this place. It is my first time here. Nice and cozy place, on the way to and from Hilo beaches. read more
6 months ago
5 months ago
2 years ago
Awesome amazing and super tasty coffee. Unique taste. The ambiance is very cute. The espresso is shocking smooth and delicious. This place is everything you would hope for form an independent Hawaiian coffee shop. read more
11 months ago
Delicious local coffee. The Drip coffee was very reasonably priced at $2.5. The parking lot is a bit of a tight squeeze but people are constantly coming in and out. Overall a good mix of classic espresso drinks and some unique local options. There's also a space to sit down and do some work if you want to. read more
On our way to the Carlsmith beach , we made a quick stop by arch coffee shop and boy they had some amazing drinks to offer. Parking can be a bit challenging though there are spots available to grab on the adjacent parking lot. We ended up getting Mocha with almond milk and Coldbrew with Geisha Cascara cold foam But shoutout to Allegra was an amazing host and extremely patient in helping us understand the coffee drinks that they had to offer and as well answered all our questions around our orders. The place has an amazing vibe and being next to the beach just makes it super convenient for the visitors to pick up and go some of their amazing drinks. Do give them a definite try!!! read more
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