If your shop is closed then say that on your website. I booked an appointment because the site not…read moreonly says OPEN but lists your time slots. I wouldn't have gone through the trouble of booking and ubering. Talk owe me my fare. Thanks. :)

This lash place has been so accommodating on a few occasions now and I'm so glad I found them! I'm…read morepretty meticulous on how I like my lashes done, also someone that oftentimes needs last minute appointments and have tried basically every lash place in Brooklyn and Manhattan- This is it for me! The ambiance is cute and very clean and they have comparable prices to other salons in both areas! I've only been a few times but my lashes have turned out amazing every time and they last 3+ weeks! I also live 45 minutes away and happily take the commute just to come here!

I was so excited to find a local spot in Bay Ridge for lashes. It's a tiny spot with a small…read morewaiting area and only a few beds but it seemed clean and tidy. I got the 5D because I wanted something very full and dramatic and my lashes were not the healthiest and a bit sparse from another lash place I was going to before. Due to a previous lash place and their poor application(accidentally gluing two natural lashes to the same false lash) my lash line had gaps. I loved the way my lashes looked right after I got them done. I received so many compliments from them and even recommended someone to them. The only problem was due to the way they were applied, it only took a couple days for my lashes to grow out a little bit and for the root area to bother my eyes. I've had numerous lash extensions before and this was a new problem that I've encountered. They were also a bit pricey for refills. I will definitely be back for the 5D set when my lashes are looking sparse and I'm looking for something dramatic.

I was there this morning and I must say I didn't have a good experience. Trying to communicate…read morewith the lady by the front desk or technician was difficult. I had to choose the set of lashes I want from a diagram. Then the length, the style all from a diagram. The place is small and the beds are uncomfortable. There were fumes from the heater that made me nauseous. One and done. Never going back.

I have been coming here for about 5 years now consistently ( they used to have a different location…read morebefore moving here ) The reason I come back here is because of the high quality , price , cleanliness and efficiency. Monica is the best, she knows exactly how to do your lashes the way you ask her to. She's very quick and it's always quality . My lashes always come out so beautiful and hands down you can't beat this quality and price anywhere in NYC. I almost always request a cat eye here which Monica does perfectly. I do suggest to call and book an appointment. I travel about 2hrs to get here but it's defintley always worth it! Thank you Monica for always doing a terrific job! This review is defintley overdue! I recommend anyone to come here , if you want to be certain your lashes will come out the way you want!

Wow! Really loving my lashes from Brow n' Lash…read more The last time I got eyelash extensions was 3 years ago, and I had a reaction to the chemicals in the glue that the tech used. I'll admit I was slightly traumatized by this experience so I resorted to the occasional strip lash. I finally decided to give this local spot a try and I'm really happy I did. After reading the reviews and checking out the customer photos, I decided to make an appointment and was taken promptly at that time. I went with the wispy lashes and 13/14 length which is perfect for those with bigger eyes. My lash tech was awesome. I was in and out in under an hour which is pretty incredible. A full set is $120, and fill-ins after 2 weeks are $60.

I usually don't get my lashes done for many reasons, but since it was my birthday, I decided to…read morebook a session with Jessica, the owner. From the start, the experience was frustrating--she rescheduled my appointment, saying she had other things to do. After some back and forth, we finally agreed on a new time, even though I had already booked online. When I arrived, I was excited and showed her a video of the lashes I wanted. She assured me she could do them but mentioned adding a small twist to enhance the look. I told her that was fine as long as they still resembled the video. Unfortunately, they didn't. When I expressed my disappointment and asked for a fix, she showed no concern. Her customer service was awful--once I paid, she completely disregarded my satisfaction. To make matters worse, my lashes started falling out after just 3-4 days. I reached out, and she offered a complimentary set, even calling to confirm. Since it takes me about 2.5 hours to get there, I made the trip--only for her to claim, "Oh, no, I didn't know I was talking to you," and refuse to redo my lashes. This was after an entire conversation on Instagram, while I was in a different state. She simply didn't care. I was devastated and on the verge of tears. This was by far the worst customer service experience I've ever had. Her unprofessionalism was unacceptable, and I will be reporting her to the Better Business Bureau.

i booked a service at self care studio with on of jess's students in training i think?? i had…read moresomething happen to me prior to the time of my appointment so i informed them i would be late. they told me it would be a $20 extra charge. i said fine just because i really wanted my lashes done even though on there booking page it states they don't have a late charge. i came in with sophia who was the student doing my lashes and everything was going good until they started on my lashes. first of all when i first saw jess she was disrespectful to me and i even asked her a question on the length of lashes was receiving and she told me i "didn't know anything" about what she was talking about. jess then started on my lashes and then her student took over. after 2 hours my lashes were finally done and personally i think they looked nothing like my inspo pic. both sophia and jess tryed to convince me otherwise but i still wasn't satisfied. overall i am very disappointed and my lashes were already falling out as soon as i left and are irritating my eyes.

I've been going to Joanne for a few years now to do my eyebrows, and she's always super patient and…read moretakes the time to understand my needs. Now that she's growing her business, I love getting facials at her place too. I highly recommend her for eyebrows and facials, and if I try other services, then I'll provide updates on those.

I been doing my lashes for years and the person that does my lashes was booked so a friend…read morerecommended this place. I'm so glad I came here she did a awesome job!! Honestly it was the nicest my lashes ever looked and it doesn't fall off in a week like the other place I went for touch up weekly! Thank you Joan for my beautiful lashes!

I've been to many different lash salons and this is the first one that left me speechless. I…read morenormally have irritation from glues other lash techs use but not here. My go to person is Lana. She's has excellent customer service and always finds a way to accommodate my needs. I always fall asleep lol If you're looking for quality lashes hurry and book your appointment. I guarantee you'll be pleased b

there is only one person working. The place is clean and nice. My daughter got her eyes done before…read morevacation and they were beautiful. My daughter and I went today. I was extremely disappointed and paid for the hundred lashes. They are too short and not thick enough. My eyes are still burning. Also, I see blurry that is not a good sign. A lot of young kids go there teenagers they don't understand but as an adult, I can tell you this is not healthy. I myself will not be going back there. My daughter did not like her classic put on so we had to upgradewhich cost more money definitely disappointed.

This place is so cute! The staff is very helpful! You can always find something beautiful here!…read moreTheir earings are also very unique & great for any event!

Great makeup shop! I love supporting small businesses and I can find everything I need! Such a gem…read morein the neighborhood!

First time paying for a manicure and I basically had to do my own cuticle cleanup Got cut and was…read moreliterally bleeding, and still got charged... like if you're new, maybe don't take clients yet??

my favorite favorite favorite nail spot in all of brooklyn! i bring a reference picture, they do…read moretheir bestest to make it come true and my nails last for 3-4 weeks! i personally love how thick they apply the gel cause i feel like my nails wont break (which is my biggest fear). they do only speak chinese but i use google translate lol and they occasionally do have an english speaker that is so sweet and helps me out! i haven't gotten my lashes done yet here but they're always busy so i trust

Tina is the best. A true expert of skincare. I live in PA and only go to her in Brooklyn for…read morefacials.

What a hidden gem. Amazing facials. The first time I've ever had that glowing skin feeling…read moreafterwards.

Tried this place yesterday for my facial with micro dermabrasion. Girls were friendly nice service…read more She did a very good job on the facial and did my eyebrows also. Only downside is they need to work on their ambience? I really don't like to hear conversations when I'm trying to relax during the facial, but I think I might go back.

Wasted time and money. Used very basic products while promoting other services and continued…read moretalking. she just used a lotion and applied a clay mask; she asked me to buy another facial for $25 more. When I said no, she got upset. she hasn't used any device on my face at all. I showed her the promotion, and she said this was just a cleansing appointment, whereas what I bought was a specialized microdermabrasion facial. The service was supposed to be a treat for me but I ended up dealing with the hectic situation for no reason.