I had such a good experience at this spa for Valentine's Day '22. Even though they didn't have…read moreavailable slots for couples facials listed on their site, they immediately accommodated us once my partner called to ask for it. Upon arrival, the service was great. We had our coats taken and hung up, we slipped into cute branded slippers, and we were offered adorably themed treats and drinks. Once we walked back to our room, we changed into cozy robes and had our heads propped up on cushy pillows. I loved the procedure from beginning to end. Since it was my first time, my aesthetician walked me through all the different sections and consistently checked in to make sure I was okay. She even showed me all the blackheads that she removed (yuck but also veryy cool lol) . After everything was done, she gave me pointers on how to keep my pores unclogged and she reminded me to add products with sunscreen to my routine. I loved my first deep cleansing facial and I definitely have Natrabella Skincare Beauty and Day Spa to thank for that. I'm definitely looking forward to coming back and bring all my friends with me.

Had a great experience there and will go again!!! Place was clean and well kept and the ladies…read morethere are very kind and helpful!!!

I needed a good blowout and style to last 2 days through a film shoot when I was short on time. So…read moreglad I went to Mash Salon, I will be back!

UPDATE: response to the owner's response, my "stylist" did not use heat protection. Also this was…read moreliterally the worst haircut I have ever received. I requested my money back on VenMo and was denied. Never again. I'm laughing about it now. See photos. NOT ever get your haircut here. Ever. Periodt. They don't have licenses to cut hair and will send you home looking like a nut job with two haircuts one one head. Asked for a trim and got a full on, uneven, blunt cut using kitchen shears. No heat protection after shampoo and conditioner and when asked to blow dry blew it straight so you could see the imperfections.... which is my entire head. Have been wearing a topknot for two days straight. Literally shaving my head right now.

The male that does nails there is extremely disrespectful and unfair. was kindly letting him know…read morewhat I would like him to fix all my nails. And he began to start to handle me rough and slap my hands he sucked his teeth, had a attitude with me while speaking to me, and it was very unfair and disrespectful. They cannot take any criticism. The females often defend him. This is not the first time I've seen him operate like this, and I will not be returning. Under any circumstance.

The nail salon in question has repeatedly displayed what appears to be discriminatory behavior…read moretowards me. During a recent visit, I encountered a situation where the staff seemed to assume I was going to leave without paying, simply because I mentioned going to the ATM. This incident left me feeling uncomfortable and unwelcome. Additionally, on another occasion, a nail technician tried to persuade me to choose a nail shape different from what I wanted, and later reacted negatively when I requested a color change. These experiences have led me to believe that there may be underlying racist tendencies at play in this salon. Despite being a regular customer at this nail salon, I have consistently felt a sense of unease due to the attitudes displayed by some of the staff. The incident where I was met with suspicion after mentioning using the ATM highlighted a lack of trust and respect towards me as a client. Furthermore, the interaction with a technician who seemed reluctant to fulfill my nail design preferences and reacted negatively to a simple request for a color change only reinforced my discomfort. These encounters have raised concerns about the professionalism and inclusivity of the salon. As a customer who values respectful and fair treatment, the recurring instances of questionable behavior at this nail salon have left me contemplating whether to continue patronizing their services. The consistent display of what appears to be discriminatory attitudes and actions towards me, especially in moments where I expect to receive quality service, has undoubtedly impacted my overall experience. Moving forward, I hope to see improvements in the salon's approach to customer interactions to ensure a welcoming and inclusive environment for all clients. If you want good service. Please go next door. They are extremely genuine.

The wait sometimes is annoying but honestly they do a better job than anyone else in the area so I…read morebare with it . I do not go to just any of the girls and it's annoying that there is no way to test their skills with out giving them a try so it's best to wait for who your comfortable with. If you have no option emphasize that you're just getting them cleaned up.

My family and I have been coming to this place since I was 10 years old, but my experience on…read more11/24 was by far the worst I've ever had. I'm in town visiting family for the holidays and decided to get a full body wax, which was supposed to cost $150. From the moment the waxing started, the technician complained about how much hair I had. I've been getting waxed every six weeks for years and have never had anyone complain about this. During the session, her coworker kept asking if she was finished, and the technician told her she wouldn't do my butt unless I paid an extra $40. I explained that I didn't want it because a full body wax has always cost $150, and I typically follow it up with a facial. When I declined the extra charge, she and her coworker laughed at me. My boyfriend, who was on the phone with me, told me to leave immediately, but I decided to stay and finish the service since I was already halfway through. The technician took over an hour and a half, constantly stepping out because she claimed to be allergic to the baby powder she was using. Once she finished, I asked for my eyebrows and upper lip to be done, as they are part of the service. She argued that they weren't included, but her coworker corrected her. She then started yelling, saying she didn't know it was part of the package. At that point, I decided not to proceed with the facial and just wanted to pay and leave. While I was paying, she asked how much I was tipping. I said 10%, but she said it wasn't enough and complained that her arms were hurting. I explained that my family has been loyal customers for years and we always tip, but tipping is a choice, not an obligation. She began yelling at me, accusing me of not wanting to tip at all. Despite her rudeness, I still offered 10%, but she refused and became even more hostile. I've never felt so humiliated in my life. She complained the entire time, even telling her coworker she didn't care and was going to charge me an extra $40 because of my hair. I've always followed the six-week schedule recommended by my usual waxing technician, so this accusation was completely unwarranted. This experience was unacceptable, and I won't be returning."

Quick, great service on waxing and threadingPrices are not bad either. The place is always clean…read morewith a calm atmosphere, which is appreciated. The ladies are gentle and listen to requests. I've been coming to this location for a while now and I'm always pleased.

Nidhi is the best! She does my daughter and my eyebrows and she also does my lash lift and tint and…read moreit lasts so long and it's so pretty. We go here all the time and she always does great work.

I bought a deal on Groupon and was instructed to set up an appointment. Their website did not allow…read moreyou to make an appointment so I called tried calling the salon to do so. After numerous attempts and not being able to reach anyone, I was called back by the salon, and upon saying "Hello", the person on the other end said, "WHAT ARE YOU CALLING FOR?" I replied, "excuse me?" They again replied, "YOU CALLED RIGHT? WHAT DO YOU WANT". If this is how they greet their clients, I want no parts. I immediately contacted Groupon for a refund. They will not be getting my money. Black businesses want the support of their community but have no manners. I'm good.

Love this place it's convenient to the trains and buses. The ladies working in this spa are all…read morenice and their work is so dope. Check it out make an appointment with one of the ladies in the spa.

My experience has always been relaxing and also inviting! I've been coming here since they arrived…read morein the community and I am very pleased with my results. Brows and lashes are my only experience! Today I'm doing a Brazilian for the 1st time Excited much

Very nice and hygienic saloon in the city. With best and…read morereasonable rates. Very good staff and managements. Must visit the nice newly decorated outlets. Five star recommendations for neat and clean saloon.

I will definitely be a committed customer after my experience with this business! I am absolutely…read morewithout a shadow of a doubt pleased with my lashes and my eyebrows. I was nervous and as I walked in I felt so comfortable and embraced

From the owner: Here at The Sunshine Experience, we specialize in lash extensions. The owner, Sunshine, has been a…read moreMaster lash technician for nearly 10 years. Our goal is to make you feel amazing on the outside and the inside. Stop by and let us cater to your lash needs

I come here every few weeks from Long Island along with my family to get haircuts, eyebrows, any…read moreother services required at the moment. I have tried multiple places in Queens and Long Island for eyebrows and haircuts, and every place has messed up my hair entirely. Ifrah professionally knows how to cut hair and she charges literally a fraction of what high end hair stylist charge for the same skill and talent. I have been coming here for the last six years and will continue to do so. Just let her know what you want and she makes it happen!

My fave new spot for eyebrows. It's a hidden place: the owner is very talented…read more Def recommend for haircut and blowout.

Came here for a facial and massage and let me tell you Tracy took amazing care of me. I was calm…read morethe moment i walked in and I didn't feel rushed at all. I will definitely be back!!!

I was there yesterday. Everything went very good. When I got…read morehome I noticed she missed about 2 black heads but other than that it was great. I did a deep pore cleaning facial and the hydrodermabrasion facial.