I had planned a delightful brunch for my mother and husband and turned to Yelp for recommendations. This place boasted an impressive 4.8-star rating, which made me optimistic about the culinary experience. However, unfortunately, our visit fell short of expectations.
Let's begin with the service. I had waitedlisted on Yelp and eagerly approached the restaurant. To my surprise, they promptly seated me right next to my mother, which was a pleasant gesture. However, my waitlist status was never acknowledged, and I eventually had to cancel it on Yelp.
The table we were given was inconveniently located near the entrance, with the entrance on one side and the dining area on the other. We kindly requested to be seated further inside, and our request was accommodated. The host was friendly and attentive throughout the process.
So far, everything seemed positive, and the atmosphere was lively. However, our anticipation for the food was dampened when we were denied a menu. A staff member inquired if the front desk had seated us, and I explained that it was our first time there, and I wasn't familiar with the menu options. A server then asked if we had a menu, and I reiterated that we hadn't received one. Fortunately, an observant server noticed our predicament and promptly provided us with a couple of menus.
Our server, while not entirely absent from our table, failed to assist with the large table next to us. We hardly saw them throughout the meal.
When we requested regular coffee twice, it finally arrived, but it was excessively bitter. After our coffee was brought, our server didn't return for over 25 minutes to inquire about our readiness to order.
Finally, we placed our order and waited another 35 minutes for our food to arrive. We ordered mole chilaquiles and chile verde chilaquiles, while my husband opted for an omelette. Interestingly, when he ordered the omelette, he specifically requested three items. Our server responded with a somewhat dismissive tone, stating that he could get one free, but the other two would incur additional charges. My husband was left contemplating whether to proceed with the omelette with just one item.
We arrived at 12 noon, expecting a delicious experience despite the wait. However, our visit was disappointing.
The green chilaquiles arrived with a lackluster presentation. They were mashed into a pan with their homemade green sauce and laid out like a quiche on black beans. I had high hopes for their green sauce, but it was surprisingly bland. It felt like a missed opportunity, as if I could have found better-tasting chilaquiles at a local taco or burrito spot. The black beans were the only saving grace.
My mom's mole chilaquiles were equally disappointing. They tasted like a combination of red chilaquiles and a hint of mole, with a noticeable cinnamon flavor. It wasn't a dish I would ever order again. My husband, who had the omelette said it was ok, but not a place he would return to dine.
To our dismay, only one water was brought to our table, despite our repeated requests. When we were asked about the food, we explained that it didn't meet our expectations. We expected more flavor and couldn't justify spending our money on something that tasted like generic store-bought food. As a gesture of goodwill, the kitchen removed the green chilaquiles from the bill.
When I asked if I wanted a replacement, I declined. I felt that chilaquiles are a dish that's hard to mess up, and this experience spoke volumes about the rest of the menu.
The server only checked on us once to refill our coffee. It was only then that they noticed my uneaten plate to the side of the table.
On a positive note, I tried adding chalula to my water, which improved the taste slightly.
Overall, this experience was subpar. Based on the price, I expected a more flavorful and satisfying meal. Unfortunately, that wasn't the case. I'm not sure what the appeal is to dining here, to each their own. read more