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    lululemon athletica

    3.8 (204 reviews)
    PriceySports Wear
    Open 10:00 am - 8:00 pm
    Updated over 3 months ago

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    These were the leggings. Brand new
    Iris M.

    I've shopping at Lululemon in Pasadena the best customer service!!! The staff is amazing energetic and very helpful! Yesterday I was assisted by a new lead her name is Sienna bad idea... poor customer service I couldn't return a couple of leggings just because they're past the 30 day window... One of the reps told me we usually do it but she's our new lead..,.. with embarrassment I join their membership for that same reason... she clearly expressed her authority over the other reps no cool at all!!!! She acted so petty and unprofessional.. pretty soon they will loose their customers with that attitude..

    Storefront
    Joy J.

    I happened to be in the Pasadena area looking for my new travel shoes. I saw this Lululemon not too far from Allbirds, so I came in here to browse. I had the 25% off email for military/first responders that was going to expire that same day, so I looked around to see if there was anything I HAD to have. This store isn't a large one, but it did have the basics, a decent sale section and some accessories including keychains, yoga mats and hair clips/bands. I tried on a sports bra that I couldn't leave without. It's not meant for hardcore running or jumping, but would be perfect for walking , rowing, or yoga. The first one I tried on fit, but I felt like I could fit the next size down. I ended up just buying the smaller one because I was too lazy to take everything off again, lol. When I got home and tried it on, it fit like a glove and my girls look and feel great in it! It gives just enough support and the color matches my new duffle bag! My friend also picked up 2 items, so I was able to apply the discount to our purchase. The staff was helpful and friendly without being pushy. If I'm ever back in this area, I'd definitely return to check out what they have. =)

    align tanks in water drop and wisteria purple

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    That being said everyone I encountered on this staff was super helpful, cheerful, and a pleasure to be around.

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    Run With Us - Run shoe shopping with the help of the amazingly knowledgeable Michelle

    Run With Us

    4.7(582 reviews)
    1.2 mi
    $$

    I was looking to get some Hokas for running. I'm not a runner but I do stand a bunch and I started…read moreto run a little. I'm currently expecting and the young man helped me see how I walk lol he told me I need arch support it was kinda embarrassing but also he kept it real said it would help if I got inserts or he can show me another shoe with arch support. I ended up getting socks too I loved the try on socks but I saw some nicer ones. I can't wait to try my shoes on tomorrow I definitely want to come back to get another color. I got black for now :D

    My wife was looking for a pair of walking shoes, as her previous ones started to hurt her feet…read moreafter only a few uses. We immediately felt welcome as we walked in, as their associates greeted us and asked us about any questions we had. They helped analyze her stride/gait, and gave us a variety of recommendations. I wasn't in the market for shoes myself, but I was able to get my gait analyzed as well, as I had always been curious about my running/walking form, and which shoe would work best for me. After trying on a few pairs, we finally picked a pair of New Balances. They have a large selection of shoes, from brands that are popular such as Brooks and Asics, to lesser known ones such as Diodora and 361. They also carry everything else you could need for your feet/shoes, such as socks, cushioning, recovery items, etc,. I believe their prices are pretty close to MSRP, so you may be paying a bit more than if you were to grab them online with discounts, but the customer experience is unrivaled, and it's worth supporting a local store if you can afford to! They also seem to have quite a few running events, so if you are close by, it seems like a nice place to potentially find a running community. I would highly recommend Run With Us for any running/walking needs!

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    Run With Us
    Run With Us - Saucony Ride 15 purchased from Run With Us last season.

    Saucony Ride 15 purchased from Run With Us last season.

    Run With Us - Monday night fun run with Brooks!

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    Monday night fun run with Brooks!

    DICK'S Sporting Goods - Thanks Shelby Arenas at dicks sporting goods in Pasadena ca

    DICK'S Sporting Goods

    2.7(278 reviews)
    4.1 mi
    $$

    My wife and I stopped by Dick's today, browsing through several different departments…read more We hadn't planned to make any purchases, however when walking through the sneaker department, we were approached by a sales representative, Dylan, who greeted us with a very friendly smile. He asked whether we were looking for anything in particular and immediately offered to assist. My wife explained that we were just browsing, but also said that we might be interested in a lite weight sneaker for me. Dylan explained that there were several good options in different brands and offered to assist. He was so nice and helpful that we agreed to see what's available. Long story short, Dylan took the time to show us several different brands and types, then worked with us on size, width, styles and colors. We inquired about the availability of Velcro as opposed to standard laces. In response he showed us a special shoe lace that quickly secures a sneaker with minimal effort. Dick's has such a wide ranging selection of sneakers which had previously discouraged us from taking time to sort through all of the many options. If not for Dylan's friendly and professional assistance this would likely have been just another fast pass through the department. We very much appreciated his assistance without a hard sell or feeling any pressure to make a final decision or immediate purchase. We purchased New Balance sneakers, Lock Laces and a tee shirt. Date: 12/7/25, 3:36PM, Store: 932 Trans: 9702 Frankly, this was equal to the best customer service that we've experienced anywhere we shop. Will return to shop for my wife's sneakers shortly.

    I tried to give Dick's Sporting Goods the benefit of the doubt, but their customer service is…read moreterrible. I asked an employee for help finding an MLB baseball, and he rudely just pointed over there before going back to what he was doing. I was still completely lost on where to find the item, so I decided to leave. I ended up buying the baseball at Big 5 instead, where the customer service was excellent. I'm not going back. I would prefer to go anywhere else.

    Photos
    DICK'S Sporting Goods - Front entrance

    Front entrance

    DICK'S Sporting Goods
    DICK'S Sporting Goods - Poor bicycle

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    Poor bicycle

    New Balance

    New Balance

    4.0(368 reviews)
    0.5 mi
    $$
    Curbside pickup during COVID-19
    Walk-ins welcome

    Got my feet measured and was looking at basketball shoes and shorts. Jonathan was a huge help and…read morevery genuine and went in depth talking to me about basketball shoes. Much appreciated!

    You're gonna walk about feeling good with your new New Balances !…read moreI just purchased a new pair of 990's the black gray & whites ones today . I was greeted by José a Team Member there or maybe he's a Manager and if he's not he should be ,the day before yesterday I was un sure about treating myself to a new pair my old ones are done for, he said I have a pair of 13 wides in the back and I have the all black ones too !! I was hesitant on the purchase he said don't worry I hold them for you if you decide to come back later So I went back today and purchased them it is the Holiday season so I treated myself why not I'm worth it ! So today I returned and he was cool Hey I got that pair on hold you want to check them out I was like sure . If Jose didn't bring out the box I wouldn't have probably purchased them today . It's so hard to find good customer service & a good product all under the same roof these days he even laced them up for me I could never get the lacing right myself I appreciate you Jose for making my shopping experience at New Balance a good one I can't wait to break them in London on Thanksgiving when my wife and I go visit our daughter tomorrow. I'm gonna be walking all over the UK & Paris way more comfortably . I fully recommend this establishment to anyone looking to get a pair of New Balances this is the place look no further Tell them PokerDad some you ! Thank You Jose

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    New Balance
    New Balance
    New Balance

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.8(205 reviews)
    6.0 mi
    $$

    * 3 stars for the store * 5 stars for the employee that…read morehelped us with glove steaming! I wish I got the young gentleman's name because it seemed like he was one of the only ones in the store who 1) knew where things were 2) could perform an assigned task 3) actually help us out. The reason I am saying this is because we went to the cash register upstairs and the cashier was uncertain that the service was downstairs. Not a big deal, she radioed them and confirmed where we could go. Easy. We go downstairs and show that cashier the glove (brand new, just bought for christmas) and that guy did not know how to do the steaming services, which was also fine because he asked another staff member who helped us, HOWEVER, the first guy told us the cost of it (which there is no cost because after a certain price glove it is a free service). The second guy (bless him) corrected him and stated the price of the glove and why it's free. As the worker was breaking in the glove the other guy cashier asked him multiple questions about where things were, if they did certain services, if he could help this other guest. Honestly that cashier guy was doing NOTHING. This is all in the midst of our guy fitting the glove which consists of steaming and banging it with a mallet which could be dangerous! Just seemed like an unprofessional thing to do. Now maybe this guy was new so I'll give him the benefit of the doubt but seriously it seemed like he didn't even bother trying to figure it out on his own before turning the the gentleman helping us. All in all the service was great, he was knowledgeable and answered the questions we had! It seemed like there was a large selection of inventory and some decent sales. I would go back if I needed something from dick's specifically

    The golf service was EXCELLENT! Mark Kim was super informative and also gave some tips in putting…read more Having someone with 40 years of golf experience is priceless. He changed the grip on my son's putter and even gave recommendations if we decided to upgrade. Glad we chose Dick's for our golf needs.

    Photos
    DICK'S Sporting Goods - Some locations started getting rid of their batting cages. The Glendale location still has them!

    Some locations started getting rid of their batting cages. The Glendale location still has them!

    DICK'S Sporting Goods
    DICK'S Sporting Goods - The front

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    The front

    Niky's Sports

    Niky's Sports

    3.4(65 reviews)
    9.3 miWestlake
    $$

    Thank you so much for having last year's Nike mercurials in stock.... And at great price. I found…read moreyou through a Google search and I had no idea that you have locations all over LA. I am in North Orange County... Cypress area. I called your closest location in Long Beach and the gentleman on the phone helped me greatly find this specific pair of shoes for my son!!! We had to have these exact shoes because he had them before, and they did not hurt his knee injury like the new Nike's did that I returned to the Nike store. New shoe models aren't necessarily better. The gentleman on the phone helped me find the one pair that the system said, was in stock and explained where it was and how the shipping worked.... Ironically, the one pair of shoes we needed was all the way up in Northridge or something like that. He went above and beyond on the phone with me. Because of that I was able to order them online and have them shipped and I knew exactly what to expect. If the services is good on the phone, I can't wait to go to the store sometime!!! I will try you out and thank you!

    I am beyond disappointed with my experience with Niky's Sports. I ordered my daughter's soccer gear…read moreexpecting the same quality and sizing consistency we had received in previous years, and what arrived was completely unacceptable. The sizing was wildly inaccurate, the quality has noticeably declined, and the products looked and felt far cheaper than what we previously purchased. What makes this even worse is the customer service. Instead of standing behind their products or attempting to make the situation right, they chose to dismiss the issue entirely and keep my money. As a paying customer and parent purchasing expensive sports gear for my child, this feels incredibly dishonest and disrespectful. Companies make mistakes -- that happens. But refusing to take accountability, refusing to address obvious product inconsistencies, and leaving customers stuck with unusable merchandise is unacceptable. I will absolutely never order from Niky's Sports again, and I strongly encourage other parents and teams to think twice before spending their hard-earned money here. Terrible quality, terrible customer service, and an overall terrible experience.

    Photos
    Niky's Sports
    Niky's Sports
    Niky's Sports - Defect on right boot compared to the left boot.

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    Defect on right boot compared to the left boot.

    lululemon athletica - sportswear - Updated May 2026

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