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    DICK'S Sporting Goods

    2.7 (278 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 month ago

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    Water Shoes. Sucks saved the day! They were they only store that carried these shoes for kids.  They were perfect for my son!  Thanks Dicks
    Jaime B.

    Thanks, Dicks for having these shoes. You guys save the day once again. I really appreciate your customer service, and your White selection of various sports and activities. You guys are definitely might go to place. Thanks again, Dicks.

    My New Stanley for Spring

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    5 months ago

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    2 years ago

    Very few employees, good luck catching one. None of them know where anything is and basically just send you away or online.

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    7 months ago

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    1 year ago

    This store has everything you can think of for the athletic and non athletic. Good customer service.

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    5 years ago

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    Page 1 of 7

    Ask the Community - DICK'S Sporting Goods

    Bowling ball drilling?

    I'm not sure. Did you try calling them?

    Does this store sell shotguns and ammo? Or should I just go to Big 5.

    No it does not. I would go to Big 5

    Don’t See Your Question? Ask Away!

    Review Highlights - DICK'S Sporting Goods

    My son is so happy with his new bat and Joe helped out with the decision process and answered all if our questions!

    Mentioned in 4 reviews

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    (203 reviews)

    $$

    * 3 stars for the store * 5 stars for the employee that…read morehelped us with glove steaming! I wish I got the young gentleman's name because it seemed like he was one of the only ones in the store who 1) knew where things were 2) could perform an assigned task 3) actually help us out. The reason I am saying this is because we went to the cash register upstairs and the cashier was uncertain that the service was downstairs. Not a big deal, she radioed them and confirmed where we could go. Easy. We go downstairs and show that cashier the glove (brand new, just bought for christmas) and that guy did not know how to do the steaming services, which was also fine because he asked another staff member who helped us, HOWEVER, the first guy told us the cost of it (which there is no cost because after a certain price glove it is a free service). The second guy (bless him) corrected him and stated the price of the glove and why it's free. As the worker was breaking in the glove the other guy cashier asked him multiple questions about where things were, if they did certain services, if he could help this other guest. Honestly that cashier guy was doing NOTHING. This is all in the midst of our guy fitting the glove which consists of steaming and banging it with a mallet which could be dangerous! Just seemed like an unprofessional thing to do. Now maybe this guy was new so I'll give him the benefit of the doubt but seriously it seemed like he didn't even bother trying to figure it out on his own before turning the the gentleman helping us. All in all the service was great, he was knowledgeable and answered the questions we had! It seemed like there was a large selection of inventory and some decent sales. I would go back if I needed something from dick's specifically

    Came in here looking for tennis equipment. Everyone was very helpful and asked if we needed help…read morelooking for anything. The employees greeted us and when we checked out Gerardo was very friendly and helped us find a great price on what we were looking for.

    Orvis

    Orvis

    (53 reviews)

    $$$

    This Orvis location is on the corner, two doors down from CAVA. Sadly this store location is…read moreclosing and will be here through Christmas Eve (until 4 pm). Currently they are having a up to 60% off items on sale now and they are also selling their store furnishing too. I have visited this location numerous of times over the years and have always appreciated that Orvis is dog friendly and have good quality items. On my recent visit (this past Saturday), my husband and I, along with our little girl dog, were greeted by several employees and asked if our little girl would like a dog treat (unfortunately because of her sensitive stomach, we had to declined but I appreciate the gesture). We ended up purchasing a few items for our dog at 50% off, which was nice. But didn't see any clothing that I was interested in, or my husband. It is too bad that this location is closing. There really aren't that many Orvis retail stores but plenty of authorized sellers of this company. If you want to stop and shop one more time, please make sure you do before this location closes up for good.

    Orvis as a company is an amazing organization. Privately owned by the same family since the 1960s,…read moreensures 5% of pretax profits go to relevant charitable organization's and quality products. The Pasadena Orvis store embodies all of that plus more. My family has taken the free classes and purchased our fly rods and gear from this location. You can't get the same advice suggestions or service ordering online. If you are into fly fishing, quality clothing and outdoor items make a stop here.

    Turner’s Outdoorsman - 230# Blue fin tuna

    Turner’s Outdoorsman

    (288 reviews)

    $$

    This review is directed at ownership and management…read more I frequent Turner's for fishing gear and have consistently had positive experiences with the older gentleman in that department. He's knowledgeable, enthusiastic, and genuinely helpful. He represents what a specialty retailer should be. I've spent 1000's on firearms and ammunition over the years. Unfortunately, this visit was the opposite. I came in looking for M&P Shield 9mm magazines. Only one in stock -- not a problem. I figured I'd grab some ammo while I was there. As I stood in front of the ammo section trying to read the boxes, two employees directly in front of me made zero effort to acknowledge me. Not a "Can I help you?" Not even eye contact. Instead, they were occupied repeatedly racking the slide on a pistol and discussing how it was "blemished." The way it was being handled made it feel less like product inspection and more like someone building a case for why it should be discounted. I can't say for certain that the larger employee was intentionally trying to create or exaggerate wear to justify purchasing it himself -- but if that wasn't the case, the optics were spectacularly poor. What really stood out was the conversation. They were openly speaking negatively about other customers -- people who sounded like regulars -- directly in front of me. It takes a certain level of tone-deaf confidence to mock customers while another one is standing three feet away. I finally asked if they might have additional magazines in the back. The larger employee ignored me initially. When he did respond, it was with, "Are you talking to me? I'm doing paperwork," as though customer interaction was an unreasonable interruption. This was moments after he demonstrated that he was fully capable of multitasking slide manipulation and social commentary. I briefly considered asking for a manager, but decided it wasn't worth engaging further. If basic awareness and professionalism are optional on the floor, that's a leadership issue, not just an employee one. I left disappointed -- not because inventory was limited, but because the standard of service was. Specialty stores survive on expertise and professionalism. When that slips, you're just a warehouse with attitude. I hope management takes this seriously. There are strong employees at this location. Unfortunately, consistency appears to be selective.

    This review is solely based on the archery range experience…read more On a free day, I wanted to try something different, so I brought the family here for some archery range time. The gentleman, Chris, who managed this section of the store was great. He was patient and gave very clear instructions on the ins & outs of archery. It was a fun way to learn something new, and I might go back for some more. The store itself was quiet. The archery section is towards the rear left of the store. Turners carry a lot of gears for outdoor sports. There's plenty of parking as it's shared with Stater Bros and other businesses. They don't take reservations for the range time so it'll be walk-in, but a good idea to call ahead to make sure there's no special event going on.

    DICK'S Sporting Goods - sportswear - Updated May 2026

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