After having to do x amount of things including leaving a bad review they did in fact refund me for the shoes that never showed up and then overnighted to me a new pair of the shoes without me asking. Appreciate that, I'm a forgiving person and I may shop here again for my 8 kids or myself. read more

My order sat for almost a week, when I asked if it'd make it in 7 days they told me I now had to pay for expedited shipping. Wanting to charge me extra to get an order in under 2 weeks is disappointing read more

Should've read the reviews before ordering. Site says "ships 1-2busines days" that's the first deceptive business practice of many. I contact them to see what's going on after day 4 (btw im more than willing to accept they are behind bc it's a "family business") and I get a canned response from an AI customer service bot! If I wanted to chat with AI and be ignored I could've shopped at a major company and saved myself $20. I go back and forth with AI trying to get a human to no avail. Fine I think I'll just call, but guess what? Can't get through by phone either! What a joke. Finally I get an email from Jessica saying they are shipping that day. At this point I'm thinking it's no big and ready to move on except that was now 3 days ago and it still hadn't shipped out and they are not responding to me. In all of this all they had to do was not be deceptive, apologize, make some excuse and a promise they can keep and there wouldn't be an issue but when you lie over and over it shows a cultural problem within the store and that's where I draw the line read more

Terrible experience with our toddler. One of the staff members tried to grab the little balls from my toddler like he was a kid, trying to constantly clean up after us. We were about to buy him a jersey and this guy made the experience very uncomfortable for us so we left rushing, very unhappy with our kid screaming. Please be more friendly to families, especially ones with young kids. Empty store with no customers yet you act like you are so busy and have to clean up after people right away - it is your job to do so anyways. read more

Great service, and lots of inventory Always a great experience shopping with them Good value all around read more

Hi, my name is Cesar and I am very upset. I walk in to pro soccer store. I walk into trying to exchange some merchandise that I buy it for son I spend more than $1000. I didn't request any money back,just wanted to exchange because I select the the wrong ,but they give me a hard time.. I didn't have that receipt. I show one of the employee, my bank statement received, and they insisted that I had to have a visual receipt. . I am very disappointed with a customer service and I never come back to this store. I just feel sorry for my son because he really like their merchandise. I was very rude from the manager and one of them employees Iris was to speak with the owner and they told me come back in two weeks read more

Had a great experience from beginning to end. The staff was very helpful in getting me all that I needed, also well informed on all the products. They have all the soccer gear that you need. The store was very well organized. Will definitely be coming back in the future! read more

Pro Soccer is very clean and professional! The employees are attentive and friendly. They have a lot of selection - some of the shoes are limited edition. It is a bit pricy. Parking is accessible. Overall, I recommend coming to Pro Soccer! read more

New favorite shop!! Great prices. Friendly staff! Recommend to all beginners and advanced soccer fans and athletes.

Great prices, a huge selection of soccer gear and jerseys, friendly and knowledgeable staff, clean store, and a convenient location - would definitely come back again. read more

Take it from a long-time AYSO coach, Pro Soccer is the best. I recommend them to all of my team parents and friends because the combination of their selection/expertise/prices are unrivaled in our area. This is a family owned and operated business that hires staff that are super friendly and passionate about the beautiful game. Some of the staff are fellow AYSO coaches :) When it comes to cleats, they carry all of the big names but also a nice selection of lesser known brands that offer unique styles and fits. They have a huge selection of the latest jerseys and their sale racks stacked with fantastic values on fan gear. All of their prices are actually very competitive and usually lower than even the big box stores. If you're looking to get some new soccer gear for any age, you can't go wrong here. read more

Very helpful! Been coming here for 30 years. It's been so great seeing them grow across decades, Great service and selection!

Since we walked in the staff was very polite and attentive. Checked in on us various times. They have great selections and great prices. Recommend by my brother and nieces read more

We were greeted by Henry as we walked in. He asked what we were shopping for and walked us to the corner of the store where the GK gloves were. Every business would benefit from having employees Henry and the other young man on duty. This was the first time we have made the 65 mile drive but we will be back again. Great selection and inventory of cleats, GK gloves and well as jerseys in stock. Looks like they do custom jerseys as well. Keep those two employees as long as you can Pro Soccer! I don't think we have ever experienced two more knowledgeable and attentive employees in any other soccer store that didn't own the place. read more

I don't recommend this store! It claims it cannot re-sell a pair of cleats without the original box. I purchased cleats for son's birthday, he threw out box before we realized that the cleats were too small and this store won't qualify return w/o box. I asked for store credit, that was denied and the cleats returned. Pro Soccer won't honor their 'Free Return Coverage' they prefer credit that fee instead. I will stick to better reputable stores like www.soccer.com, www.prodirectsport.us, www.dickssportinggoods.com to name a few. Pro Soccer email response received 12/26/24: "Sorry unfortunately if we dont have the box we can't sell the shoe, no one will buy it without the box. The free return package is for items that qualify, without the original box does not qualify. I went and refund you on the package protection that you paid for but sorry we can't take that shoe back there is no value for us without the original box. Hope it makes sense. Thank you Jessica Kelly" read more

I'm pretty bummed that this shop is one of the only local soccer equipment shops around. The customer service is severely lacking. It took me seeking out someone to get help with some cleats. I needed to get some things for my high school students soccer team and so I was looking for goalie gloves, socks, etc too. It was definitely a process. I also think their prices are high if you're on a budget. You can certainly find the same cleats with better deals online. I ended up buying the things I needed but if I wasn't short on time I would have shopped elsewhere. read more

So this is my 2nd time having my kits done for player number heat transferred. Like I said before, Eduardo their Kit man is hands down the best in the business. He meticulously made sure every angle of the letters and numbers are in right measurement. My four Chelsea kits came out really awesome! Totally recommend ProSoccer for this kind of work. Plus, shop has a lot of soccer gear collections. Thanks again Eduardo for an amazing work! read more

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Good service and good soccer stuffy son love the products. Also the value is not that expensive.

Great service Eduardo helped us and I recommend this place as wonderful and the prices are great thank you for your service.

Great selection. They had most top flight teams from Europe and NA. Lots of training kits as well. Good service from the staff. I would definitely return. They had a sidewalk sale of most of last years kits for $30. Solid. read more

Love this place have tons to choose from and always great service. Laura is nice and very helpful. Highly recommend for all your soccer needs. read more

Terrible customer service. I order an Alex Morgan jersey for my wife during the Women's World Cup in XS. This is the size she wears for everything else. When the jersey arrived it was way too small and they would not exchange it. We did not even want a return but just an exchange. The reason they gave was it was customized. Do you mean to tell me you are not able to resell an ALEX MORGAN jersey in the middle of the WOMEN'S WORLD CUP to account for the fact that your jersey's run small? I never received a notice from them when I initially submitted my return request and when I followed up I received a "we contacted you the next day" and that was the only response I received. Beware of this business. Try one of the bigger more reputable sellers. This is what I get for trying to support a smaller mom and pop type place. read more

My kid loves this spot. Good selection. Nice folks. Plenty of Euro and MLS branded gear, balls, cleats-you name it. Check it out!

Good customer service, a lot of variety of soccer balls and shirts. They have good prices and items on sale. read more

Pro Soccer - Soccer Near Me - Pasadena, California

Have lots of jerseys to choose . My son really loves this place , so we've been visiting here several times. Recommand to you read more

Pro Soccer - so many choices - Soccer Near Me - Pasadena, California

Best soccer store in California Long time customer for this store Always provide best quality and best service read more

Great service, attentive employees. Wide variety of selection, had lots of deals and good value.

I wonder how long one would have to wait to get anyone who works there to provide customer service. The workers have walked past me 10 times and never said hello. Three of them hung around the cash register and talked to each other about the two small dogs they brought to work. Then one left to walk the dogs. Five employees here as far as I can tell and they mostly just speak to each other. Then, when I thought all hope was lost I overheard a 20ish Latino asking someone if they needed assistance. Yes she was a similar aged so maybe I have to be young and pretty? Seems like a pretty good selection of products but no service. read more

Pro Soccer - Three employees only paying attention to each other - Soccer Near Me - Pasadena, California

Great customer service. Helped with any questions I had and were very kind. Very knowledgeable on cleat foot wear and provide recommendations. read more

I went in with my daughter to buy her some cleats. We were looking at Puma and Nike when the salesman strongly recommended the Adidas Copa as the most comfortable cleat available. We took his advice and bought them for $225 plus tax. My daughter wore them in a game for 30 minutes when she took them off and went back to her Nikes. She did not find them comfortable. There was a very slight smudge on one and a few marks on the laces. I took them back to the store to see if they could exchange them but they would not do anything for me. I offered to take credit for just half the cost of the cleats but the guy was very rude and dismissive. I went home and ordered new cleats from Nike. I will never go to this store again. read more

Pro Soccer - Receipt - Soccer Near Me - Pasadena, California

I first came in and everything was good. Nice place but bad customer service. The guy even rolled his eyes on me.Recemond if you love being rolled at read more

Horrible return and delivery fees which no one else has them around tbe internet .Super bad customer service liars and trying to make everything possible to make a sale.Never Again. read more

At Pro Soccer, you can pretty much find everything you need, from uniforms to equipment to anything else you might need, and their prices are pretty competitive. Whenever we need something, soccer related, we head to Pro Soccer and we always find it. Great job Pro Soccer read more

Hrag was extremely helpful. If you go there please find Hrag and he will make sure your needs are met. Thank you Hrag for showing me the wonderful selection Pro Soccer has to offer! read more

Every single order that I have done of this website was legit! I highly recommend ordering of prosoccer.com.

Great customer services and prices very clean and organized we were very pleased with our purchases

Hidden gym soccer shop in Pasadena! Love this place and have spent a lot of money here lol. From new boots to balls and tons of kits! The online store is just as great! These guys are the best! read more

We've ordered 3 different jerseys from ProSoccer. Their prices are consistent with the market and the shipping is fast and orders are ACCURATE! I've ordered from other sites before and will only order from ProSoccer going forward. read more

Placed an online order. Walked right in, greeted and had my order in less than a min. Easy peasy.

Called before heading there because I didn't want to waste my time. Was told they have toddler gear over the phone, only to drive there and find they had next to nothing. Sales associate couldn't be bothered to help at all, poor service. Will happily shop elsewhere. read more