I'm a local and always come by pro image here at the Santa Anita mall. Today I walked in to curve one of my newest hats, Lizbeth was very professional and made me feel confident about making hat curved to my expectations. She did not disappoint, in less than 10 min my hat was ready. She double checked to make sure I was happy about the quality in her work. Once she handed over my hat I was very impressed! At first bringing in one of my favorite hats I was skeptical but needless to say I will be coming back to curve all my hats! Great job Lizbeth! read more

José is in an amazing employee at the Santa Anita location! Thank you to him. You can tell he really values his customers! He really helped us out and took the EXTRA time to find the perfect hat we were looking for! THANK YOU! read more

First store to seem like, they got just about every team. Justin and Christina were great to work with. I'm a Titan fan in Florida. To find any Titan gear is hard. They had wall helmets, hats and jersey's . I will go back. read more

Omg Jessie is the best. He is so attentive he wiped our hat and sprayed it waterproof . He is just so sweet, his service really stood out and I will only come here for all my sports Tees needs. Highly recommend. Thank You Jessie , we're ready for our game now . read more

Pro Image Sports - Sports Wear Near Me - Arcadia, California

Yo yo yo what's going on beautiful and sexy people? Went here again today on 2-25-20 and here are the highlights. 1. Went here looking for more Los Angeles Lakers t-shirt to add to my collection's. As we speak. I have 7 Los Angeles Lakers t-shirt. Looking to add one more to honor the late great Kobe Bryant. 2. Thank you to Diana for takeing care of me. Until next time. Go Lakers-Clippers. Keep the faith and take care. Best, David read more

Pro Image Sports - Showing my Los Angeles Lakers spirit 2-25-20!!! - Sports Wear Near Me - Arcadia, California

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I don't like how they try to finesse you and say "oh imma go ahead and spray your hat down to make it water proof" and charge you a dollar when they didn't even mention it before. Like bruh tell me before you spray it I don't care if it's only a dollar. 2 different employees did this to me but 2nd time around I made sure to shut em down and say no thanks! LMAO. weirdos read more

They have a huge selection of sports stuff. I bought the cutest pink and white Cowboys jersey.

Outstanding service by Larry!!! Was able to order a specific Dodger jersey for me and have it sooner then he promised. Also got a courtesy call that it was there. I like not having to check in. Thank you Larry read more

They treated me with an attitude , I received a Christmas present from my grandparents and I went back to exchange to a small size and they wouldn't they said only 2 weeks to exchange when my grandparents didn't know and they bought all the gifts the first week of December . I don't get how these business can stay in business with such horrible service . The sweater still has all the tags and he looked it over and said your too late no sorry no let me ask no nothing . I'll never shop here ever again and I suggest you go to champs or footlocker as a better choice . I live in Malibu and my name is MAURICE and if the ceo wants to reach me he can at 626-8907185. Please change your policy , look at Nordstroms there is a reason why they are so successful , the service .. read more

I was doing last minute Christmas shopping and wanted to get some jackets for my brothers. It was an awesome experience at the store. David and the manager Larry were amazing! One of the sizes I wanted in a jacket was not available at this location and they both helped call several other stores to help me reserve one. David went above and beyond and even helped me pick the right sizes for my brothers. With the availability of online shopping, I usually just get everything from the web but these guys really made the whole shopping experience so great, I would definitely come back again whenever I'm in town to shop here! read more

Don't really know what all of the bad reviews are about. The service here is more than helpful, the selection is great, and the prices are average. What makes this place so great, is that there are a bunch of hidden gems to be found priced WAY cheap. Pro Image has NBA throwback jerseys discounted to $39.99, that are the original ones priced at $110. I've been to a lot of jersey stores, and I know a good deal when I see it. This store is great if looking for an older jersey that other stores wouldn't carry anymore. A Boston Celtics Rondo jersey, a Suns All-Star 2005 Stoudamire jersey, a 2011 Gasol All-Star jersey, among many others all priced at $39.99 is a steal. This store covers more than just basketball, with many other sports in the mix. It also carries more than just jerseys and clothing, with cool memorabilia like shot glasses. Go ahead and check this place out. I would recommend to all sports fans. If all else fails, you can definitely find a great deal on the clearance rack! read more

Wanted to say that the employee, named Larry1 was awesome! We needed to order a bigger size in a L.A Dodger throwback jersey, and he was able to order it, and have it delivered to the store in Arcadia CA overnight, and at 12:45pm we got the call it was in store ready to be picked up. Thank you!! read more

I mostly chose 4 stars because it defaults to "Yay! I'm a fan," which was too appropriate to pass up. But fortunately, it's actually a pretty accurate rating. They have a HUGE selection of jerseys - NBA, MLB, and NFL, with the emphasis on the local teams, of course (although there is way too much Warriors gear for my liking... bleh). They also have plenty of lanyards, hats (I managed to score a Dodgers hat with the Lakers color-way!), T-shirts, and loads of other apparels and accessories! And the biggest distinguishing factor of this spot: they have throwback jerseys, as well as several of the alternates (*NBA only, since I'm not sure about the other major sports)! The customer service varies. Sometimes you get some very useful and friendly workers, and other times... it's kind of a stretch. However, due to the sheer size of their inventory, you'll probably have more fun - and spend way more money - going through everything to hunt down what you want anyways! Because they know that we're tribal die-hards and passionate about our sports teams, everything is rarely cheaper than other venues. The only difference is that they'll most likely have whatever you're looking for in stock. Anyways, I'll sign this off with one more important note: Go Lakers & Dodgers! read more

I found my way to Pro Image during a looong search for a Kaepernick jersey. I called in before to confirm that they carried it and learned that they were down to the last one. They were so gracious to not only hold it for me but also help me learn and identify the jersey type in the most lament terms. Upon arrival I was apprehensive of the jersey size so the staff found someone of equal size to my partner and he was glad to try it on. They were super pleasant to me and my children during the purchase which made me temporarily forget the amount of money I was spending. :) I highly recommend spending your money with Pro Image. read more

Thank you Store Manager Larry for helping me with my transaction. You helped me find what I needed, your associate greeted me as soon as I walked in, and offered to assist me. Your store looked great. I will continue to bring you my business and recommend you to my friends and family. read more

I had the worse experience at this particular store. I purchased Dodgers hat, t's etc.... prior to the first World Series game. I got home and noticed that part of the hat was defected. I drove another 45mins to the mall trying to exchange for a new one, the store manager refused to change it and said the hat was perfect when it was sold. I encourage everyone not to purchase anything from this company. read more

Yay for tons of gear, and good sales.. if it's not on sale, it's super pricey though.. helpful and friendly service! read more

If I could give a zero I would I work retail myself and I cannot believe the terrible service I received at this store. The girl that works there she's heavy set was beyond rude and was bothered by me looking around. when I asked for a size she did not want to help me. I have purchased many team jerseys before and I will never come back. Was in the store on Wednesday at 3 pm. reconsider who you hire read more

The store manager Larry was awesome. Helpful, informative, and so friendly. We will Always come here for our sports merch! Thank you for giving us a great experience. read more

Absolutely terrible customer service! Both the manager and associate were rude. My boyfriend was trying to purchase a gift for a friend while I was shopping at another store. He called to tell me that the associate wouldn't process his transaction because he didn't have an ID on him (he just finished working out at the gym inside the mall so he had no personal items with him apart from his card). He wanted to process the purchase as debit, but the associate also said an ID was needed for that. Additionally, she wouldn't honor a military discount because she wanted to see his military ID too. OK, fine -- that's understandable since there are people who pathetically lie about things like that. But hilariously enough, he was wearing a camo baseball cap with his unit patch on it. Yes, STEPHANI, he is a veteran and served four years for your freedom, so a thank you sans the discount would have been appreciated in any case. I ended up having to walk over from the other side of the mall to pay for the item. The manager was aware of the issue and immediately assisted us, yet STEPHANI was still meddling and taunting my boyfriend asking if he went to get his military ID. As if her verbal unprofessionalism wasn't enough, she proceeded to roll her eyes while I was discussing the issue with her manager. Ironic that the stores name is "Pro Image" when employees contradict the very meaning of those words. read more

I was in the Arcadia area looking for a common item at the Westfield Santa Anita Mall. I had searched Lids, Sport Chalet, and....JCPenny, for some reason. I found my items at the real sports haven at Pro Image. I can't reveal what I was looking for, but its a very common item that people buy. Sport Chalet and Lids didn't even have it. Thus, they are losing revenues on a favorite item. Their loss is Pro Image's gain. Pro Image is located on the 2nd Floor located next to JCPenny. When you walk in, you can see all the jerseys, memorabilia, and fan items. Why drive to another state when you can your teams at Pro Image. Pro Image seems like it ate the world's sport souvenirs and just kept it all here. The one main feature of this store is massive collection of Dodger Apparel. If you know me, I love my Dodgers. There is a Return Policy at this store. No Refunds, Exchange or store Credit Only. Prices are quite reasonable and I doubt there is any need to return because all items are just as great as the big brand stores. You'll find great sales and hard to find items. Yelp! The One Stop Place For Your Everyday Research! read more

I absolutely love the sport store. Cameron the store manager is exceptional, I randomly just strolled into pro image looking for RAMS gear at the beginning of the season and was treated so well I purchased all of my NFL, playoff, postseason championship and Super Bowl gear at this store mainly because of him, thanks again for all your great customer service big shout outs to the store manager Cameron he rocks. read more

The young Hispanic employee working on the night of 1/11/2018 was very disrespectful! I work retail and I would never want to work with someone like him, nor would I hire him! I asked him multiple times to ring something up for me and he would refused to do so, asking me if I was going to buy it. Of course I was going to buy it if I asked u to ring it up. And his supervisor just stood there and said nothing. His demeanor was so unprofessional. I really needed the item but I decided to leave because I did want to spend my money else where. Won't being going back. They lost a sale and a customer! I didn't realize shopping was a joke to a cashier. I quote he said "are you going to buy it or do u just want to see the price?" Also "do what you gotta do!" Like if I was his friend or if I were joking with him. if I'm going to purchase something of course I wanna know the price before I buy. read more

Love their customer service! :) They are always friendly. I bought some items for a gift in which the party was canceled, but couldn't find the receipt :/ Cameron quickly looked up my purchase and told me to come on in for an exchange or store credit. While there, he pointed out sale items of the teams I was looking at. I was able to get LOTS of stuff :D STEELERS BABY! read more

My daughter and I went to the store to check out some Kings Jerseys. Our family is going to the Kings game today and her jersey is in storage....She decided on a hat and we bought my grandson a t-shirt. Cameron was very helpful, knowledgeable and fun. My daughter almost left without a hat but Cameron showed her a hat that she loved. He went out of his way to make sure we found what we were looking for. Robert was also helpful and pleasant. I will definitely be coming back for Christmas gifts. Thanks Cameron and Robert! read more

Went to this store to spend money and it's well past 10am and it's not open. Guess you lost my business

This Pro Image Store is hands down the best one. The Manager Cameron is really friendly and helpful. He helped me find a Shaq Orlando Magic and KD Sonics jersey in my size. I definitely recommend this store. He goes above and beyond when helping customers, and is the definition of what a great manager is supposed to be. read more

During the last days before the Super Bowl, store manager Cameron helped me locate hard-to-find football related items as a part of our celebration that included young children. He called several stores to locate items, had them transferred and then made it super simple for me to pick them up. Thanks for top quality customer service. I'll be back. read more

This is my all time favorite sports store!... any time I need some sports gear this is where I go. It's nice to be a long time customer of theirs and the manager and some of the long time employees there remember you when you come in to shop... they know my teams and my likes and that's important..if they don't have what you want in stock, they are more than happy to place the order for you. Love this place .... #exceptional read more

Incompetent and horrendous service. Purchased a jersey in montebello for pickup in arcadia, get to the store and wrong jersey on hold. Funny how they take your money and can't deliver. Apology is useless I would never recommend your sorry a-- store. read more

I had came into pro image as a new customer and I got amazing service with Natalie. I don't know much about this store and wasn't to sure what jacket to get my boyfriend a green bay fan. She help me find a track jacket. She was super knowledgable about this product. There was one left in 3xl. I was so happy because it was a couple of days before christmas and I lucked out. Thanks again, Natalie. My shopping experience was great. read more

This place is great. Great selection and good prices. The store manager Cameron is the man. If they don't have something you want he will try and find it for you. I got a Dodger jersey customized through them and it turned out great. Definitely a great spot for LA fans. read more

I love coming here! The staff is cool and they have great merchandise.

This pro image has a great variety and selection of favorite nfl teams. The manager and the staff will do whatever they can to accomodate you to help you find what you need. I will continue to come back because they give good customer service. read more

I went here a few weeks ago just to browse around and saw that they were having a 30% off sale on authentic MLB jerseys (normally $200). I inquired to see if they had a Matt Kemp jersey in stock. The jersey is a hot item so it was understandable that they were sold out. The reason I'm giving them 5 stars is for the customer service. They were sold out of the item but were able to contact other stores and were able to transfer one for pick up at this store in a few days. I was able to get the jersey for $150 of the player I wanted with plenty of time to spare for the baseball season. I highly recommend this place. read more

Avoid!went in trying to return a bulls plate frame since someone put hate messages on my car..had the receipt but no packaging and the wouldn't even give me credit read more

the manager there was really nice and helpful but then one of the associates (a asian girl) was REALLY rude! i talked to her about a price at another store and she said how rude and shued me away. wow i couldn't believe that. bad experience. doubt i'll ever go back there. read more

Love this place! This is my one time stop for all my sports apparel. Every time I go into the store the staff is always so friendly and helpful and they know their sports. It is great talking to someone about sports. If you ask them to look for a certain item they will find it and if not they will call another store or show you alternatives. The manager is great and he too knows his sports and is respectful to all teams. read more

Words can not describe the amazing customer service, selection, and quality of this store. Cameron, the manager is one of the BEST sales associates I have ever encountered, he is so friendly and will go out of his way to make sure that the customer is satisfied. I originally went into this store in December in search of a USC jersey, while the Santa Anita location did not have my size, Cameron said that he could personally pick it up from another store for me. Sure enough the very next day I received a phone call that my jersey was there. Fast forward to today and I went in for a Lakers Jersey. Once again Cameron greeted me and even remembered who I was. I was able to find a great jersey and even better customer service. It is associates like Cameron that will keep me going back to this store for all my sporting goods needs, I would not think twice about shopping anywhere else. This place is great and I can not say enough about how helpful the whole entire staff is. read more

This is a post based on employment. I worked for PI for a couple of weeks and In all honestly it's not the greatest company to work for. The store manager, Cameron is hard on you to follow the policies when he himself don't follow them. He's the manager and his staff does more than him. He sits there and just talks about his personal life to customers, instead of making a sale. I don't know how many times I heard him bring up his daughter or a story about his wife. In my training, which should take less than 2 weeks, took more than a month. His assistant taught me more in 3 hours than he did in a week. He constantly talks about how business is low when he's constantly giving things out for free, dollar bills, pens, custom lettering. He always says he'll pay for it later but never does. I get customer service is top priority and the goal is for them to come back, but if you constantly give things out and not paying for them yourself, there's not going to be a company to come back too. He constantly talks about his staff and the owner, complains about them, but to their face pretends everything is good. I felt bad for his staff, I would train with him 9-5 and he wouldn't do anything, by the time the next shift came in, he would leave them a big to do list that needed to be done by closing. The owner really needs to look at her store manager and wonder if that's the reason why they have staffing issues. And why employees are leaving during their training. I was still training when I left. I realized it wasn't worth it. I would rather have no job than work for someone like him. read more