Decided to come in the Saturday before Memorial Day and was surprised it wasn't too busy. I…read moreoriginally came in to figure out what size Torrentshell jacket I wanted from Patagonia, and Debra came up and asked if I needed help. She was incredibly sweet and genuinely helpful with sizing. Even while helping another customer at the same time, she still made sure to check back with me and ask if I ended up finding the right size. That level of customer service really stood out to me. I love this location (plus it's in my hometown), and experiences like this are exactly why I keep coming back!

I visited the REI store looking for Salomon shoes. While they don't carry the full Salomon…read morecollection, I was pleasantly surprised by the variety they do have, along with other great brands for hiking. The selection of designs is solid, and it's actually nice to be able to compare different options in one place. Service was great too, very helpful and polite. If you're shopping for hiking shoes and want to explore a few brands instead of just one, this is a good spot to visit.

Review is for a man working in 8/30 in the afternoon around 4pm!…read more We stopped by looking for some hiking hats and couldn't find any in the store. I stopped someone while he was walking the hallways, not knowing he was assisting someone else, and he pointed me to a section of the store before continuing to help the other customer. When I got to the section, he was magically there to tell us of the three types of "hiking hats" they have in the store. Unfortunately, they didn't have what I wanted in stock but he also followed up with some nearby stores. Super helpful - made our trip so much faster! Thanks so much!

I had a very disappointing experience shopping here on Father's Day…read more My son was using gift cards to purchase his birthday present and accidentally miscalculated his total after adding a $63 pack of football cards. When I realized the mistake, I politely asked if that item could be removed from the transaction. The cashier immediately responded, "I can't," and offered no explanation or attempt to help. A manager was called over and seemed visibly annoyed. We were told there were only two options: either void the entire transaction and wait approximately 20 minutes for the gift card funds to be restored, or pay the difference and then return the football cards afterward for store credit. Since there was no way I was spending an additional $63 on football cards, we chose to void the transaction and wait. We specifically discussed that it was Father's Day, that we needed to get to a family dinner, and that we would wait the required 20 minutes so my son could repurchase the correct items. The manager advised us to wait near the entrance or continue shopping. After the 20-minute wait, we spent another 15 minutes waiting for the same cashier to help us complete the purchase, only to discover that all of my son's items had been returned to the sales floor. We were then told, "You just left the items," despite the fact that we had clearly communicated our plan and followed the instructions we were given. What bothered me most was not the store policy itself, but the complete lack of customer service. There was no apology, no empathy, and no effort to make a frustrating situation easier--especially for a child trying to use birthday gift cards. The entire interaction felt dismissive and unnecessarily difficult. The saddest part was that my son left the store in tears instead of excited about his birthday gifts. What should have been a fun experience became a frustrating and upsetting one due to poor communication and a lack of basic customer service.

High quality artisan goods with serious style! Mike is a great guy and this place is worth the…read morevisit. Nice shop and goods.

From the owner: Purveyor of American made adventure goods.read more

I love this store!…read more 60% off sale is currently going on, and the selection of merchandise here is AMAZING and of excellent quality--great value for your dollar. Employees are extremely friendly, helpful, and very welcoming. The store is always kept spotless, fully stocked, and well-organized. The merchandise sold here ranges from t-shirts, jackets, and sweaters to tennis shoes, boots, caps, belts, dog collars and leashes, ice chests, socks, etc., so much so that you'll want to buy one of each item and color. Shopping here is ALWAYS a fun and positive experience.

I'm so sad that this store is closing down tomorrow. They have really good selections with a vast…read morerange of sizes. Their employee discount is also very good. Their sweaters are very warm and they have a good selection of youth clothes as well. They also have a shoe section and the value is very good.

Could not recommend enough! I came in on a Sunday looking for a last minute rack setup and rooftop…read moretent with limited prior knowledge. Victor jumped in to help right away, walked us through what parts would be needed, gave us a great deal, then got it done within just a few hours! Great customer service, great quality work, and just overall awesome experience! Thank you rack attack!

I bought a bike rack from this place earlier this year. It has straps and hooks to attach to the…read morecar frame. It worked great but one day one of the straps came completely loose during my drive. I bought the rack into the store to have the strap reassembled properly to avoid that again. I believe the strap came loose from the fixed end not the adjustable end. The first thing the young salesperson says is I have never seen this bike rack before. Immediately I lost confidence. They only a relatively few types of different products and I got a very standard bike rack from their top brand. It seems like they don't know their product well and are not very useful once the purchase is complete. To be fair that salesman wanted to search Google for advice, but that's not very insightful nor the reason I went back to the store. Next time, I'll just use Amazon.

Not to long ago i walked into the new Covert location to find the store manager Curtis tucked away…read morein the corner taking his lunch break. He wasnt eager to assist me in any way and proceeded to eat his food. The man lacked any type of professionalism and did the store no justice, the apparel selection was not satisfactory and everything was overpriced. id suggest finding your nearest Active Skate store ! -Mr. Reyes

Great selection and prices, the people are fast and friendly. My kids love shopping there because…read morethey have a great selection of underground clothing brands.

Azteca just earned a new customer. As everyone who follows soccer knows, 2026 is a World Cup year,…read moreand it's always a race to find the jerseys for the team(s) you support. I downloaded the Nike app just to get updates on when Korea's jerseys were put out for sale, and there was nothing. I got desperate, because I really want to buy the home and away shirts, and after looking for places, I found Azteca had Korea's away jerseys on a Google search. Since I'd never heard of Azteca before that, I was naturally wary of buying from them, so I checked Reddit and found threads where people asked before me if Azteca was legit, and a lot of people vouched for them. With nothing more than the endorsements of strangers on Reddit, I put in my order for jerseys for my mom and I. I called the store in El Monte immediately to ask if they'd received my order, and the employee said they had, and given that I'd bought the jersey around 3 or 4 PM, it would ship the next day, which was completely valid. I tracked the shipping from the moment Azteca sent the confirmation and tracking numbers, and they just came in. I explained to the employee I talked to that I'm all the way up in NorCal, and I found them on a Google search, so here I was calling and ordering from NorCal. The jerseys came in, and they are amazing, and I checked other retailers if they had Korea's jerseys, including Nike, Dick's and Big 5, and Dick's was the only one that had any in stock on their website/app, but the inventory was limited. For the time I had to spend looking for a jersey and the recommendations those strangers gave on Reddit, this was well worth the buy and waiting for the delivery to come in the mail. I'd also like to shout out the employee I talked to, and while I didn't get her name, she was incredibly patient and kind with me, so thank you, Azteca. I can't wait to buy my next jersey from you guys.

I went in there for the first time to get a jersey for the World Cup. I was able to find a jersey…read morethere that was sold out everywhere. I bought two sizes since I'm between sizes. I kept one and returned one. Service was very friendly and hassle free. The store is well kept and clean, and I was greeted upon entering and asked if I needed any help. Would definitely recommend this place.

Awesome experience @ stoney point. Our guide Kelvin was awesome and very knowledgeable. Highly…read morerecommend for a great climbing experience.

Rappelling fun!! We had an early start meeting two guides and the rest of the group at the visitor…read morecenter at Joshua Tree Park. I have a fear of heights so go figure...I chose to do this, but glad I did. With that said, the guides and the others in the group were extremely supportive, fun and safe. We rappelled from two rock formations: the first I considered the practice run; the second the real deal at about 100 feet. Be ready for a full day - we met at 7:45AM and ended about 2:45PM. A few of us from the group and the guides went to lunch afterwards. It was an awesome experience, am sure to do it again and would recommend these two guides (Olga and Carlos) for anything. RP

I purchased power pack for htc and it works great. Salesman mohamadou was very helpful and…read moreknowledgeable. We will be back for all of our solar needs. Keep up the great work.

I walked across this place while walking through the mall, and I'm really glad I spend a lot of…read moretime outside with my family, either camping or hiking, or fishing. Well after speaking with associates Mo and Manny, I purchased two Jumpr series power banks, and now my family's devices always stay charged. Mo and Manny both were very friendly and offered me a great deal on my purchase. Thanks guys!

If you're in need of new shoes for walking/training/everyday, come here. It was very insightful and…read morevery easy to figure out what you want with their help. They're patient and knowledgeable, going so far as to explain differences between insoles and what kind of support they give to my own foot shape and how it affects it. They also carry wide and double wide for peeps like me who struggle finding things that fit due to the wide and tall profile of my foot. The Saucony shoes I was offered are the first that have fit me so well, I didn't even have to break them in.

This is the best place to go when you're looking for new running shoes or are just getting started…read morein running. Their free scan to analyze your feet was so cool and so in depth -- it shows your feet and gave all kinds of measurements from your size, arch height, heal depth, and more. While I got my feet scanned, the worker, Talia, was so knowledgeable and took her time in explaining to me and my friends information on our feet based on the scans. Talia was so sweet and when all of us (there were 3 of us in total) asked for shoe recommendations she took out three shoes for each of us based on what she thought would be good for us! She listened to our needs and what we liked and didn't like based on the shoes we tried on and then gave more recommendations based on what we said. This place is so cool, there was no pressure to buy anything either which I appreciate and we were to try out everything we wanted to. While the prices were high, you can really feel the quality of everything from the shoes to the socks. I ended up buying 2 pairs of socks after speaking to Talia about my issue when I run. I highly recommend this place!