This location has a warehouse and regular stores. I have bought several pants and shirts from here…read moreover the years for my job. Great selection of cargo pants and prices can be high but they do have sales. Service is very good. Easy parking in lot.

It's huge inside the warehouse I got myself some nice shirts and workout stuff. It was all 20% off…read morethe orange and yellow tag went over to the store next door and everything was super organized and regular price. The restroom was clean. They have fitting rooms and lots of nice gear to Check out. We got a weighted vest & some weights to go with it. I will be back for the combat boots I just wish they were waterproof so when I go hiking they'll last me especially in wet conditions and hikes with waterfalls. There's lots of parking and located right next to a Carl's Jr and citadel outlets. Super busy area not sure if it's because it's around the holidays. Service was great, fast and efficient.

Decided to come in the Saturday before Memorial Day and was surprised it wasn't too busy. I…read moreoriginally came in to figure out what size Torrentshell jacket I wanted from Patagonia, and Debra came up and asked if I needed help. She was incredibly sweet and genuinely helpful with sizing. Even while helping another customer at the same time, she still made sure to check back with me and ask if I ended up finding the right size. That level of customer service really stood out to me. I love this location (plus it's in my hometown), and experiences like this are exactly why I keep coming back!

I visited the REI store looking for Salomon shoes. While they don't carry the full Salomon…read morecollection, I was pleasantly surprised by the variety they do have, along with other great brands for hiking. The selection of designs is solid, and it's actually nice to be able to compare different options in one place. Service was great too, very helpful and polite. If you're shopping for hiking shoes and want to explore a few brands instead of just one, this is a good spot to visit.

very cool people custom server was on point. After some confusion, manger personally reached out…read moreto clean things up for me as a first time buyer. The workers are very knowledgeable on gun and super helpful. Will be coming back !

FF Firearms is a well established firearms dealer that recently moved into the Montebello area. I…read morelive in Huntington Park and there are not many reputable shops close to me, so after doing some research and reading a lot of reviews, FF Firearms stood out. The shop has a modern look and even though it is not very large, it is clean, organized, and easy to navigate. They carry a solid selection of pistols along with higher caliber firearms. There is also a small section of accessories on the left side and a kiosk displaying new tactical products. When I walked in, the staff seemed a bit busy and I was not greeted right away, but after a moment Octavio helped me out. He was friendly, courteous, and took the time to explain the process for purchasing ammo. I originally went in to buy a few boxes, but I ended up purchasing bulk ammo for a good price. I also picked up a magazine while I was there. I asked about having a firearm shipped to their location if I bought one online, and Octavio explained that it is definitely possible and walked me through how that works. I plan to come back whenever I need more ammo or have questions about buying a specific firearm. Overall, the store is clean, well stocked, and easy to shop in. I would recommend it to anyone who is a first time firearm owner or someone with experience who wants to add to their collection.

While we definitely prefer the esthetics of their old location over this new, plain storefront, the…read morestaff is always very helpful. Some are more knowledgeable than others, but we usually know exactly what we are looking for anyway. They have most everything you need in stock, but if they don't, they are usually able to order it.

Nice shop. You can get all of your scouting and scout uniforms here. They can guide you and have…read moreeverything available for your scout.!

Review is for a man working in 8/30 in the afternoon around 4pm!…read more We stopped by looking for some hiking hats and couldn't find any in the store. I stopped someone while he was walking the hallways, not knowing he was assisting someone else, and he pointed me to a section of the store before continuing to help the other customer. When I got to the section, he was magically there to tell us of the three types of "hiking hats" they have in the store. Unfortunately, they didn't have what I wanted in stock but he also followed up with some nearby stores. Super helpful - made our trip so much faster! Thanks so much!

I had a very disappointing experience shopping here on Father's Day…read more My son was using gift cards to purchase his birthday present and accidentally miscalculated his total after adding a $63 pack of football cards. When I realized the mistake, I politely asked if that item could be removed from the transaction. The cashier immediately responded, "I can't," and offered no explanation or attempt to help. A manager was called over and seemed visibly annoyed. We were told there were only two options: either void the entire transaction and wait approximately 20 minutes for the gift card funds to be restored, or pay the difference and then return the football cards afterward for store credit. Since there was no way I was spending an additional $63 on football cards, we chose to void the transaction and wait. We specifically discussed that it was Father's Day, that we needed to get to a family dinner, and that we would wait the required 20 minutes so my son could repurchase the correct items. The manager advised us to wait near the entrance or continue shopping. After the 20-minute wait, we spent another 15 minutes waiting for the same cashier to help us complete the purchase, only to discover that all of my son's items had been returned to the sales floor. We were then told, "You just left the items," despite the fact that we had clearly communicated our plan and followed the instructions we were given. What bothered me most was not the store policy itself, but the complete lack of customer service. There was no apology, no empathy, and no effort to make a frustrating situation easier--especially for a child trying to use birthday gift cards. The entire interaction felt dismissive and unnecessarily difficult. The saddest part was that my son left the store in tears instead of excited about his birthday gifts. What should have been a fun experience became a frustrating and upsetting one due to poor communication and a lack of basic customer service.

Rebecca helped me out today although I was early to pick up my firearm. She was very polite and…read morerespectful despite my error on timeframe ..... came back at the allotted time and bought everyone Starbucks ..... this will be my new turners as I have only had pleasant dealings

Been here many many times…read more Wait times are long but the staff do their best to churn through the crowd. Staff are mostly chill and helpful.

After decades of buying most of my outdoor active wear here, including 4 pairs of boots 10+…read morejackets, countless shirts and other items, I'm done with this company. The quality, and the service have gone downhill, they no longer care. I recently purchased a pair of new hiking boots at this store, wore them once then tried to return them 3 days later. Apparently the signs which they have in front of each register that say "IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE YOU MAY RETURN IT FOR AN EXCHANGE OR REFUND WITHIN 60 DAYS" doesn't mean what it says. I was told since I used the boots they couldn't take them back. I demanded a refund, and eventually the manager. She told me the return policy clearly says they don't take back used merchandise. I asked "where does it say that" she said "it says it right here", so I paused briefly and read the whole policy. She pointed to the sentence "Purchases of irregular quality or defaced-label items are not eligible for return". It doesn't say anything about used. I explained "that's not what that says. If they didn't want used returns, they would use the word used". Eventually after some fussing she refunded my money. I asked for the 800# to corporate. I called them later, and got some illiterate person who didn't speak colloquial English, and was speaking so quietly I couldn't hear. I hung up and called a second time, got another whispering person. Hung up, called a third time, the third time at least I could hear them, but their 3rd world English was poor, and I'm not 100% sure they escalated my problem to anyone. I got an automated email and no follow up. I am now 100% done with Columbia. Product quality issues repeatedly, warranty refusals, poor customer service, arguments over wording of return policies. Forget it. REI is a much better value.

Very happy with this location. Helpful employees and nice selection…read more I got a good deal on 2 pairs of sandals, but was also admiring some of their jackets. Some other outlets in the Citadel barely offer deals (you call that a sale? That's like 10% off!) Columbia was one of the few that I, a shopping fan, would deem a true factory store or outlet.

Renewal some certificate today! Process was easy Service was…read more5/5, I kept asking questions and I kept getting answers with details. Was a bit confusing at first but the staff was explaining it until I understood. Other counter was also great service! I love that there is a tablet the customers sign in with their name and there's a tv screen of who is up "next" Great selection of products from everything to everything. Value is 3/5, hwy I understand you are a retail front and cost/price is a bit higher than online but you get your goods instantly and store was clean! Will totally come back!

This review solely goes out to their manager Christian from the firearms counter. I came in a…read morecouple days ago to pick up what I purchased after a 10 day waiting period. Christian was the gentleman that helped me out along side a trainee. I understand when training someone, things may take a while. And it did. Buuuuut, even though he was training someone while helping me out. It was still one of the fastest transactions I've experienced compared to other locations. Very knowledgeable in his line of work which is greatly needed especially dealing with legal transactions as these. Answered all my questions with understandable explanation with no hesitation. What I was most impressed about is how he was guiding his trainee. Never once belittled them when they would make a mistake or didn't understand a certain line on the paperwork. Instead would guide them on how to fix or correct it in a friendly and professional manner. Because I've seen managers do that before and it gets so awkward. So kudos to Christian for not letting any sort of Ego get in his way. Bottom line. I'm happy with my purchase, and the customer service I received upon arrival!

Definitely recommend this place! Never met more friendly and helpful staff. Everyone was extremely…read morepatient with us and answered all our questions. They even offered so much advice knowing we were just getting started with this hobby. Nico gave us about 2 hours of undivided attention in helping us find the equipment and really took the time to make sure everything was perfect for us including the comfort, design, and value of the equipment. My boyfriend and I both left the store with our own new pair of fitted boots, fully set up skis, poles, helmets, and a bunch of helpful tips. We could definitely tell that he loves what he does and puts a lot of care into his work. Apparently he's experienced in both skiing and snowboarding, so it truly felt like he knew what he was talking about. We'll definitely come back in the future for some more equipment and apparel if we're ever looking for more snow gear.

Called to get my bindings installed onto snowboard and they were able to help me right away. $20 to…read moreget them installed and was done within 10 minutes. Friendly and fast service. Would come back again. Tons of parking as well

I contacted Turners via phone for the private party transfer of an off-roster derringer after being…read morerefused by a local competitor who shall remain nameless. The manager (Brittany) was very helpful, knowledgeable, and courteous about the situation. She seemed very concerned, yet not surprised by the fact that we had been refused by the other FFL. My DROS was processed promptly. I also noted there were more than enough staff to help customers during my visits. Long story short, I picked up my derringer today and was very pleased with the service at Turners. Thanks for all your help!

After 29 years on and of purchasing with Turner's Outdoorsman I made a purchase with Ammo Brother's…read morein Cerritos two weeks ago. Reason: I paid cash for 2 handguns , 2 background, after the 10 days I was told they needed 30 more days more for background, at the end I was told by employees to just pay for another background again and see what happens? I even did a live scan $50. I the had to wait for my $1,000 to be sent via mail from corporate in Rialto and that took weeks, I felt like I was a 2nd Class Citizen. I called Ammo Brother's in Cerritos and I got all my questions answered by Martin the Store Mgr., ask for him if you want a quick professional experience. I was considered a "Undetermined", Turner's Outdoorsman does not deliver to "Undetermineds". Ammo Brother's #1 - Martin #1