I can't recommend this place more highly to anyone looking for a trusted place to store their…read morestuff. We needed a lot of extra care and help because we were trying to get things taken care of while out of state. The manager, Jeff was so accommodating with all of my requests for help. He went above and beyond to help wherever he could and never made it feel like an inconvenience, even though we were moving out of the unit. If you're deciding between two storage facilities, hands down, pick this one. They actually care about your stuff and providing great service.

Great space to store my stuff! It's comforting knowing while living in Hollywood, CA now, I feel…read moremy things are secure here in my hometown of Cincinnati. Jeff who runs this facility is excellent with customer service! Thank you Jeff for everything! :)

I am the proper person to evaluate this business because I am a user of self-storage. Well I am not…read morebut my mother is and I help her out. This place is great. It has all the necessary self-storage features: 1. They have storage areas 2. The place is new and clean 3. You can use a code and just drive into the place so even if it's storming like crazy you don't have to worry about it 4. Cameras all over the place, so nobody is going to be messing around Location is great. A lot of these places are on the outskirts of town but this is like, central west-side Hamilton.

From the owner: Our mission is to ensure your self storage experience is unlike any other. With top-notch property…read moremanagers and friendly, knowledgeable storage consultants on staff, you can rest assured you're receiving the best service in the business every step of the way. Plus, all our modern storage centers are either newly renovated or recently built from the ground up, meaning you will have access to clean storage spaces complete with the most advanced features in the industry. Whether you're in the midst of a move or your business is growing rapidly, our selection of high-quality self-storage units and amenities will exceed your expectations. From superior online rental capabilities to flexible access hours and lease agreements, we strive to give our customers breathing room when storage space runs low at home or your office.

It's nice and convenient but they raise your rent every 3 months and they don't have access to…read moregarbage cans. So if you need to throw things away and their staff is friendly but not helpful. I would not recommend them

Thank you for being so kind to me everytime I need help. I will continue to come back as long as…read moreyou are here Bill ! Thank you !!!!!!

I stayed at hidden valley in my 17 ft camper and liked it very much and the management was very…read morenice. I would stay again.

Well, they have a shitty policy about no RVs older than 10 years in age. It doesn't matter if the…read morething looks brand new and has been impeccably taken care of. THEY WILL DISCRIMINATE on AGE of vehicle! So any of you airstream owners or Avion owners you might as well forget about it unless you can prove that the vehicle is 10 years or younger in age. Of course I wondered what would happen if your vehicle age is out while you're in the park? I bet they automatically eject you if they're following their "policy"! Also, they have a 50 pound and under weight limit for dogs. And apparently also a breed restriction! You can be the nicest person in the world with the nicest dog in the world and nicest camper in the world, but if you don't fit into their little pigeon hole guidelines, you might as well forget it! I mean, after all this is Reading, Ohio for Christ sake! Which let's face it, is a lower middle class community to begin with!! Go somewhere else where they will accept you and your pets and equipment instead of having snotty restrictions!

Horrible storage unit. I moved here in August and came today to vacate and move my belongings,…read moreEVERYTHING WAS RODENT INFESTED ! Rhea, the manager of some sorts told me that I'm October, one of the units on the premises was found to be rodent infested. Guess that they didn't do....Notify current renters so that they can asses their belongs. Do the math... this happened in October , it's mid May now as I'm writing this... needless to say my property is ruined and possibly diseased. Can't move my belongings into my house but I had to move it out of extra space so I can't get charged any further. EVERYTHING IS DAMAGED It's rat infested DONT STORE YOUR BELONGINGS HERE!!! Photos will be be attached and this will be reported fue

Judy, the new manager, is the rudest person I have ever met. All my stuff is ruined and mice are…read moreeverywhere. disgusting! Not to mention they gauge your rent after 3 months by $80 Just because they can even though they don't mention anything when signing your lease. she said the mice are not her problem - hello your disgusting units caused this issue, how about an apology. Mice droppings on all my nice stuff - now all garbage. im calling the board of health on judy and extra space storage. I told her I was leaving a bad review and she said go ahead. I told her I was leaving a poor review and she

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

I recommend this business when you need movers. They are very professional courteous, and they get…read morethe job done right effortlessly with great communication along the way

They were wonderful at first but the later it got the supervisor and one other became…read moredisrespectful. The supervisor threatened to leave a truck full of furniture in the driveway. The supervisor stated they were finished even though we said we would pay more. The runner they put down to protect the floors was taken up as the supervisor said they were finished and were leaving. We finally had to call the main office to get things settled and completed. I would not recommend.