Got a storage unit for the first time, the lady showed us where ours was since it was confusing on…read morethe paper, i was disappointed that this facility didn't have an elevator since ours is on the second floor :( I have a bad back and they don't have an option to choose which floor you get. The rates go up 4-5months after you move your stuff in. $15 at first then to $50 now. It's very dark since there aren't any lights in the unit, I have to use my phone flashlight, and it's not temp controlled.

this place is an absolute nightmare mess. They raise your rates after a few months and if you get a…read morenew unit, it's less than half they have no one on site or rarely on site yet you pay hundreds and hundreds of dollars for no service complete dumpster fire.

It is important to recognize team members who exemplify outstanding customer service and…read moreprofessionalism. At this location, Ms. Becky serves as a shining example of what it means to be a dedicated and personable manager. Ms. Becky demonstrates a high level of professionalism and expertise. Her deep understanding of the business and her ability to communicate information effectively set her apart as a true leader. Beyond her professional qualities, Ms. Becky is extremely kind and friendly. She interacts with customers in a way that makes everyone feel welcome and valued. Meeting customer service professionals who possess Ms. Becky's unique combination of knowledge, kindness, and humor is truly the key to success. It was a genuine pleasure to meet Ms. Becky. She deserves the highest accolades for her exceptional service and positive impact. Her contributions should be recognized and celebrated, as she truly embodies the spirit of excellent customer service.

Very easy to rent a storage unit, you can tell they take care of the place here and that makes me…read morefeel like my stuff is safe.

I recently rented a storage unit at Extra Space Storage, and I must say, I'm thoroughly impressed!…read moreFrom the moment I stepped inside, I could tell that this facility takes cleanliness and organization seriously.. It's evident that the staff puts in a lot of effort to maintain the place, making it a pleasant environment to visit regularly. the security measures at Extra Space Storage are commendable. The facility is equipped with surveillance cameras and secure access points, giving me peace of mind knowing that my belongings are in safe hands. Becky, the storage guru, was a delightful and helpful soul! She tackled all my queries with a smile and guided me in selecting the perfect unit to fit my needs. With her superpowers, she showed me how to magically fit EVERYTHING into a tiny space! I was amazed by her packing wizardry! Thanks to Becky, I'm now a master of compact storage. Move over, Houdini!

Had a reservation set here for two weeks then got called from some snotty lady telling me they had…read moreno trucks available two days prior to my reservation. Now they are making me drive 30 minutes away to pick up a truck instead of 5 minutes. Garbage customer service but I expect nothing less from u-haul.

Walked in to rent a truck they have 6 sitting up front. The bald man got mad I was in before…read moreclosing and said they have nothing available. Hmmm yet you have a lot full of trucks makes complete sense.

I just want to take a moment and say how nice the manager Robin is at this facility. She is very…read morefriendly and helpful.

From the owner: Are you searching for ways to keep your most prized possessions out of your home and in a safe,…read moresecure location? With various unit sizes available--and at affordable prices--Stronghold Self-Storage in Cincinnati, OH, is your best bet for storage solutions. Accessible seven days a week and monitored by an on-site staff, this local storage facility gives customers the opportunity to protect their assets, create additional space, and store seasonal items instead of taking them to the dumpster or having a yard sale. These storage units range in size from 25- to 300-square feet, so you're sure to find one that fits your sizing and budget requirements. Units are well managed and clean, so you don't have to worry about dirt or dust ruining your items, and the facility is in a secure location for your protection. Feel free to ask about their free truck rentals. Whether you're storing your living room furniture in the middle of a move or you need business storage units for important documents and files, Stronghold Self Storage is the storage facility you and your items need. Call (513) 752-7772 or visit them online to find out more.

Ashley was superb . easy to work with and very knowledgeable. I called to ask a questio and she…read morepicked up and answered my questions. storage units should have more employees like Ashley ! this is in Amelia Ohio

Definitely not recommended!! The doors are incredibly hard to open, you have to step on the handle…read moreto be able to get the lock off and slide it. And to top it off, my rent has gone up THREE times in less than a year!! It has doubled since I started renting. They are required to give you thirty day notice on rent going up and I haven't received anything! Just saw it on the app that it's going up again!

I used Best Self Storage for multiple units while building a a home and had a great experience…read more The owners and front office manager (Kathy) are absolutely tremendous! We used another company prior to switching to Best Self Self Storage and was unhappy with the other company's service from persistent billing issues to cleanliness of the property. Best Self Storage is immaculate, not just the individual units but the entire property and their staff are truly nice people. I would recommend this business to friends and family in need of storage space. Positively a five star rating!

From the owner: Is there a college kid in your family coming home for summer break or maybe your spouse has told…read moreyou time and again that the garage needs to be cleaned out? Regardless of the situation, when you need additional space, Best Self Storage in Batavia, OH, is where you should look for short- or long-term storage solutions. No matter what your reasons are for needing extra space, Best Self Storage is your best bet to receive it at the best rates possible. Find out more when you visit them online or when you call (513) 735-6900.