The customer service is very great! My service provider Brittany was very helpful since i've been…read morehere we've been keeping in touch and she's helped to make it a smooth and safe space to keep my storage unit! Thank you Brittany from Jalieyha you're so sweet!

The only good thing is it is in a convenient location. The workers can't answer any basic business…read morequestions like how long a promotion price lasts. I also called and requested to move my RV space down 2 spots, it was going to increase our rent by more than $300 due to "summer supply and demand."

I was in a real bind moving out of a rental in Cinti to a home in Dayton by a certain time. Wayne…read morewas terrific. I was able to do a short term rental of a space that was just what i needed. He was courteous, professional, the price was right. It was conveniently located for me. Very pleased.

We called to ask if there would be availability to house our travel trailer for just a few days. We…read moreweren't sure of the dates. The gentleman answering the phone indicated that yes, he would make room for us when we did show up. As we are traveling across country and could not be specific about dates, his friendliness and flexibility greatly relieved our stress about trying to meet a time schedule.

horrible customer service!!! i requested to cancel my monthly strange unit in March both in person…read moreand via email. i was still charged for April. i have tried calling and emailing several times now and no body returns the call. very disappointed with the lack of customer service from them as all I'm trying to do is get a refund for the months fees after i moved out.

Great facility with great service. This facility is very clean and secure. The manager and…read moreassistant is very personable and go above and beyond to accommodate customers. I highly recommend this facility.

Terrible facility, poorly run and managed by Brandi and team. Mold throughout multiple units,…read moreUnsecure facility with around the clock access by anybody and everybody. Deceptive pricing practices that increases rent. Management not qualified or experienced enough to run this facility properly, have ran this and other Istorage buildings into the ground.

We haven't had a great experience with iStorage, so are moving on to another facility. Water is…read morepooling in our unit, the door set up doesn't really provide for you to add your own secure lock. They raised the rates after two months and charged us before our move in date... Really not a good experience at all.

We had a unit here for over three years. When we first got the space which was owned by another…read morecompany there was no security gate. The place was just open to anyone. Within the last 18 months, they have really secured the place. You now need a security code to get in and out. The grounds are always clean. I would recommend this place for your storage needs. The prices were reasonable comparatively in the Cincinnati area.

From the owner: Whether you're downsizing your home, looking for a secure location to store your valuables, or just…read moreneed to rent a moving truck, call West Side Storage & Truck Rental. This company offers several secure storage options for individuals and businesses alike, with very affordable rates and an attention to excellent customer service - an element that makes them one of Cincinnati's most trusted storage facilities. Enjoy around-the-clock, easy access to your belongings with one of their self-storage units, each of which is thoroughly cleaned and inspected before your move-in. Proudly serving our community of Cincinnati, OH, please get in touch with our office for more information.

Building not secure. Management is rude and unprofessional. Units are exposed to mold and outside…read moreelements.

MOLD throughout the facility, management is extremely unprofessional and no help. This storage…read morefacility is a disaster