Air-conditioned and good security. I couldn't imagine having to rearrange my storage unit in this…read more95 degrees summer. Star Storage is temperature controlled which not only makes it more comfortable for you but also is good for your belongings. They also have a bathroom on-site and WiFi.

Top Notch Service My…read morefamily and I have moved a lot over the past 15 years. We have often had to use a storage service as we settle in. In some cases, they offer average to good customer service. I've also experienced ridiculously bad customer service. But most recently at Star Self Storage...we have finally experienced a company who is willing to go above and beyond. The manager (who's name escapes me) is one of the most professional and helpful people I've dealt with in business. He's willing to accommodate you by showing you different options, he gives you all the information you need up front...he's recently helped us in a critical situations that otherwise would have resulted in a HUGE disaster. I recommend Star Self Service to anyone looking for a safe, clean and professionally run organization. ***** Happy Holidays!

Great service! Very flexible on move-in and out dates which was helpful during our renovation. Felt…read morevery secure and well attended to

I have stored two trailers here for several years. Good value, easy ingress/egress. Never had any…read moreissued given I had outdoor storage.

I can't recommend this place more highly to anyone looking for a trusted place to store their…read morestuff. We needed a lot of extra care and help because we were trying to get things taken care of while out of state. The manager, Jeff was so accommodating with all of my requests for help. He went above and beyond to help wherever he could and never made it feel like an inconvenience, even though we were moving out of the unit. If you're deciding between two storage facilities, hands down, pick this one. They actually care about your stuff and providing great service.

Great space to store my stuff! It's comforting knowing while living in Hollywood, CA now, I feel…read moremy things are secure here in my hometown of Cincinnati. Jeff who runs this facility is excellent with customer service! Thank you Jeff for everything! :)

Good value for the space, and very responsive! The facility is clean and secure. We appreciated…read morethat they do periodic latch checks, and called to let us know one time we hadn't latched our unit properly. The facility is easy to navigate, good parking, and has carts available to borrow for loading/unloading.

I highly recommend Cincinnati mini storage. Cameron helped me and was so helpful. This place is…read moreimmaculate. They have security cameras everywhere, carts, dollies, and 3 elevators. It is climate controlled as well. 5 Stars!!!

I stayed at hidden valley in my 17 ft camper and liked it very much and the management was very…read morenice. I would stay again.

WORST DIVE! DONT stay here with anything valuable! The people who live there permanently are…read morethieves! I stayed there several times and got robbed each time and listened to stories about how the owners stole from the managers wife! I felt so bad for her as she tried her best to run the place and didn't get paid a dime. She was a volunteer. I am tempted go to the police with all the nonsense and shenanigans that go on there! I got sucked into some kind of evil games they play with people! Some of the bad people still there i noticed when I drove through a few days ago. The people are demonic! The former owner definitely was! New owner has to be better than the last one,Bruce! Dave one of the managers didn't answer the phone or return calls for 3 months and it looked like a graveyard, unkept and hardly anyone there in 2014! It got better and would be a good place if it wasn't for the thieves who live onsite! the office was a disgusting old white building, peeling paint and an ugly brown stripe around it! The inside looked like a badly decorated 1979 horror film! It looks so much better now & cheery With new paint! A lot more welcoming! I got a 5,000.00 bike stolen while I was at work! And it was locked Inside my trailer. And the storage units are robbed consistently! I talked to people who were so mad from all the theft and supposedly it was the owner an manager behind it! I ran for my life from there! I couldn't get out fast enough when I was there last! The postal carrier told me it was a drug drop off and I saw a lot of drug activity there! The only decent one was a lady named Allie that tried her best to keep the place running. Hope She is ok cause she was treated inhumane! I know the Whole story. would love to share with her what I know. The new owner paid everyone $25 to write an untruthful review. I am sure mine will be removed.

Clean and well-run. Recommend. I had a very good experience here. No bugs, no problems, helpful…read morestaff.

Only use for a very short time!!!…read more I moved to one of their small units in January while my girlfriend and I organized things after we moved in together. There was an online special for a small room for $25 a month. They also charge a $25 administrative fee when you sign up. After 4 months they are already raising my rent $10 a month due to "market adjustment". When I look online they are still offering the same move in special for $26, yet it's going up $10 for existing renters. Their business model is the hope that you'll never move your stuff and just deal with the price increase. It's a suitable place if you're only going to be there 2-3 months, but after month 4 you'll likely get a rent hike. Also the the operator will badger you for a review while you're there, but make sure to wait until you've been there a while before you do review. Most of the reviews on here were done when they started the process, and it doesn't get bad until later. Look at the "excluded reviews" for the company and they're basically all the same.

horrible customer service!!! i requested to cancel my monthly strange unit in March both in person…read moreand via email. i was still charged for April. i have tried calling and emailing several times now and no body returns the call. very disappointed with the lack of customer service from them as all I'm trying to do is get a refund for the months fees after i moved out.

Great facility with great service. This facility is very clean and secure. The manager and…read moreassistant is very personable and go above and beyond to accommodate customers. I highly recommend this facility.

Oakley Location Brittany…read more Hire 1,001 of her. Please. Smart Savvy Strong of Mind rune6

The only good thing is it is in a convenient location. The workers can't answer any basic business…read morequestions like how long a promotion price lasts. I also called and requested to move my RV space down 2 spots, it was going to increase our rent by more than $300 due to "summer supply and demand."

They raise the price every 3 to 4 months AND change the due date for the current month. They get…read moreyou hooked (rent at a low price) and then take advantage of you. I'll be looking for another storage unit as soon as possible. They are driving me away.

From the owner: CubeSmart Self Storage of Cincinnati, OH offers affordable self storage with premium amenities. Our…read more3600 Red Bank Rd location has many storage units, including climate controlled storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!