I can't recommend this place more highly to anyone looking for a trusted place to store their…read morestuff. We needed a lot of extra care and help because we were trying to get things taken care of while out of state. The manager, Jeff was so accommodating with all of my requests for help. He went above and beyond to help wherever he could and never made it feel like an inconvenience, even though we were moving out of the unit. If you're deciding between two storage facilities, hands down, pick this one. They actually care about your stuff and providing great service.

Great space to store my stuff! It's comforting knowing while living in Hollywood, CA now, I feel…read moremy things are secure here in my hometown of Cincinnati. Jeff who runs this facility is excellent with customer service! Thank you Jeff for everything! :)

I'm a travel nurse and had a storage here for 6 months. All payments came out of my account…read morefaithfully on the 1st. Upon moving my property out of the unit, signing the vacate notice, leaving the unit empty and clean the regional manager "Sam" charged my account for the storage fee the following month after I vacated. I called them to make them aware of the error. They were pleasant at 1st and reimbursed my money that morning, however that afternoon they again charged my account for the storage rent. I spoke to them on the phone through out the week as well as went to the business to try to resolve the issue. The manager " Sam" became very rude and nasty. He said " I reimbursed your money, why would I need your money I have a 35 million dollar business." I showed him my bank statement where he double charged my account in 1 day. He became extremely obnoxious and said " Lady I told you I make millions of dollars a year, I don't need your money, I'm not reimbursing you" he refused to place the money back into my account. I'm paying for empty unit 7113. I'm sure he's robbed other's to make his millions. Pathetic!

I recently moved to Kentucky from Nebraska to be closer to family. I needed temporary storage…read morebecause my apartment wouldn't be ready until about a month after I got here. This was my first time ever needing a storage unit. Ashleigh was extremely friendly and more than willing to educate me on how everything worked. She personally drove me to my unit in a golf cart since I was worried about getting lost. When I realized I was going to need a bigger unit she happily helped me get a different unit that same day. All around a very relaxed and welcoming experience. The price is the best around too.

I was in a real bind moving out of a rental in Cinti to a home in Dayton by a certain time. Wayne…read morewas terrific. I was able to do a short term rental of a space that was just what i needed. He was courteous, professional, the price was right. It was conveniently located for me. Very pleased.

We called to ask if there would be availability to house our travel trailer for just a few days. We…read moreweren't sure of the dates. The gentleman answering the phone indicated that yes, he would make room for us when we did show up. As we are traveling across country and could not be specific about dates, his friendliness and flexibility greatly relieved our stress about trying to meet a time schedule.

This facility feels like an extension of home! It is a high-quality property in terms of how it is…read morebuilt and maintained, including excellent security, safety, and pest control. Additionally, the office staff (Denise and Lois) are wonderful people to work with who are masters at all aspects of renting units, billing, and assisting their clients. I have been a client for 9 years and recently chose to rent /add an additional unit because my experience has been so good. It is great to have the services of Bearcat Storage and know that Denise and Lois are there when I need them!

Too find your self-storage, you must first find yourself…read more Wise words I just wrote there^. When you are thinking about your storage needs, you really need to decide what is important to you. Do you need climate control, do you need a huge space, do you need top-notch security? Or do you want it all? Well, if you want it all, and will pay for it, then Green Township Self Storage is the spot for you. Unfortunately, a lot of people realized that before you just did, so there probably aren't any openings. Sorry bout that. It has regular and climate controlled options. It has sizes from large closet to fits a 3-bedroom house. And I am very impressed with the security system. There is a fence surrounding the property with two entrance gates. To gain entry you must enter your unique customer number. Each unit is wired with an alarm. When you enter your number at the gate, ONLY your unit is disarmed. All other units still have active alarms. The climate-controlled units also have tamper resistant locks to further defeat would-be thieves. When it's time to leave, you enter your number at the gate to get out and to re-arm your unit. I knew my belongings were safe at this place! The only gripe I have is that the provided carts are too small and have a knack for not being there when you need them. I've learned to bring along my own dolly if I'm definitely going to need it.

Our family has used this storage business over and over for years. They always have such nice staff…read more:) The renting process couldn't be easier and pricing is always affordable. They run this business with their customers convenience first priority. The units are always clean, easy to access and protected well. I am sure we will continue to use their services for many years! Thanks Key Storage for your dedication to your customers!!!

Great GM and her assistant are so sweet and helpful. Very knowledgeable. Great to work with.read more

I would like to commend Jerry and Caleb for ensuring a customer-focused experience. First, I have…read morebeen a customer since 2023. Jerry and Caleb were accessible and helpful. Jerry has made sure that the area has been cleaned and he has also repaired the entry doors that were in disrepair. Yesterday, Caleb provided assistance in changing my lock for my unit and also asked for my feedback on my experience.

Jerry always does everything he can to provide us with great customer service. He has went above…read moreand beyond to keep us as customers

I highly recommend Cincinnati mini storage. Cameron helped me and was so helpful. This place is…read moreimmaculate. They have security cameras everywhere, carts, dollies, and 3 elevators. It is climate controlled as well. 5 Stars!!!

Good value for the space, and very responsive! The facility is clean and secure. We appreciated…read morethat they do periodic latch checks, and called to let us know one time we hadn't latched our unit properly. The facility is easy to navigate, good parking, and has carts available to borrow for loading/unloading.

I am the proper person to evaluate this business because I am a user of self-storage. Well I am not…read morebut my mother is and I help her out. This place is great. It has all the necessary self-storage features: 1. They have storage areas 2. The place is new and clean 3. You can use a code and just drive into the place so even if it's storming like crazy you don't have to worry about it 4. Cameras all over the place, so nobody is going to be messing around Location is great. A lot of these places are on the outskirts of town but this is like, central west-side Hamilton.

Needed storage for my college student. Great facility as you can drive in, park close to your…read morestorage unit and drive out - without weather. Both people at the desk that assisted me were friendly, helpful and made sure that I had the information I needed