Moved my 2-bedroom, second floor apartment in about 3 hours. And I mean 3 hours from the time they…read moregot there to the time they brought the last box inside the new property. Santiago communicated very well throughout the process. A little pricey, but worth the money overall.

From the owner: At HR2 Moving Services, we combine professional efficiency with a personalized touch. We offer…read moretailored moving plans, transparent pricing with no hidden fees, and we work with flat rates, ensuring there are no extra costs depending on the move. Our team of professionals treats your belongings as if they were their own. Whether it’s a local move or a long-distance relocation, we ensure consistent communication, punctual service, and flexible scheduling to meet your needs. Our attention to detail and genuine commitment to customer satisfaction set us apart in a competitive industry.

Warning-Do Not Use This Moving Company My moving…read moreexperience on June 28, 2025, was profoundly disappointing. The three-hour quote for moving a small number of items was initially excessive, yet the actual service was plagued by incompetence. Despite explicit discussions with customer service regarding TV removal from wall mounts, the crew declined to perform this service, citing lack of knowledge. This necessitated my injured husband's involvement to complete tasks we had paid for. Additionally, significant time was lost due to the crew's inability to efficiently disassemble furniture. My husband had to guide the movers on bed disassembly, essentially wasting valuable time. Further issues arose when they (Kenneth C.) demanded an additional waiver for TV boxes, prompting my husband to transport the TVs himself. Throughout the move, one mover (Kenneth C.) was frequently absent and seen vaping, while the others struggled. The overall lack of professionalism and efficiency was unacceptable. Most concerning, a mattress was damaged during the move, and the subsequent damage report was misleadingly documented as "prior to move damage," despite an acknowledgement of responsibility from the mover Kenneth C. During the process, I was presented with an electronic document to sign. I signed this document under duress, believing it to be a reimbursement claim, only to discover later it was a prior damage waiver in addition to agreeing I was satisfied with all services rendered. This experience was far from professional and extremely unethical. Following a written complaint and a request to speak with the owner, I was contacted by Operations Manager Dale K. on July 2, 2025. During our discussion, I requested a reimbursement of $540 for 2.25 hours, compensating for the time spent waiting for my husband's arrival at the move site and assisting the movers along with repairs to the damaged mattress. Dale assured me he would discuss this with his team and process the refund. To date, I have not received a follow-up from Dale, despite sending additional emails and making several phone calls. My last attempt to reach the office at (513) 769-6683, the number provided in the email correspondence between myself, Dale K. (Operations Mgr.), Jordan K. (Franchise Mgr.), and George D. (Owner), was on July 10, 2025, was disconnected.

If I could give ZERO I would. Save your money. They have drug addicts that are so incredibly lazy…read morethat come to move your items. We hired them based on reviews from OTHER locations. They completely disappeared for 45 minutes and wouldn't answer my calls when they had 1/3 of my items in their truck. They sat in my old driveway for 20 minutes not moving at all then disappeared when we only moved three miles away. They showed to our new home so cavalier like they hadn't just gone rogue for 45 minutes and were high as kites. I complained to corporate and they said they would credit one hour. One hour? What a JOKE! They took them almost a month and two follow ups. Their "corporate" office said they couldn't help because it's a franchise. They spent more time smoking cigarettes and complaining about the move they did the day before and how sore they are-not my problem. Poor customer service. They should be paying me at this point. WORTHLESS.

super friendly staff! the girls in there are super efficient and helpful with anything you ask them…read moreto do for you!

I find myself going to the UPS people a lot. I went to this location because it's Saturday and my…read morelocal location is closed. I was glad to see these folks were open. I had a simple drop-off situation but the people ahead of me had some complex returning situation and the people working there were way more patient about it than I probably would have been. This location also has lots of packing stuff, some office supplies and printer type stuff. It's also conveniently located near a Half Price books and other shopping destinations, so it's not out of the way if you have things to do. AND they're open every day of the week! I love that.

First off it is nearly impossible to reach them by phone..After scheduling a move , I had several…read morequestions to ask but called and left many unreturned messages.. We found out on moving day that "Lisa" almost never answers the phone because she is the owner's daughter and isn't worried about losing her job! The three guy's that came to move us wore NO masks ! Wreaked of marijuana, treated our possessions as if it were junk...They were very rude ! The way they carried the boxes that we carefully packed was a joke! To top all that they broke a drawer on our $1500 T.V. Console ! It was like the three stooges moving us ! It was not a good experience . Think again before calling Gibson Movers because they do not insure your possessions !

Gibson's has been moving my family and extended family for years. Dozens and dozens of moves. They…read moreare great and highly recommend.

Do not use this shipping services if you are outside the US. I am in Montreal Canada and bought a…read more5k military artifact at Hindman's auction. Hindman referred me to this shipper. So I paid this company $350 for UPS shipping. Once they received my money they stopped communicating and then I called UPS and UPS told me the company had paid $28 to ship the artifact UPS "Standard" without insurance no customs paperwork for UPS and pocketed the rest of the $350. Completely unprofessional.

I recently used Total Pack and ship for shipping some items I won at an auction to ship to hawaii…read more They were great, good communication and overall just a pleasure to do business with, I would recommend them to anyone in that area who needs shipping services. Jeremy

I recommend this business when you need movers. They are very professional courteous, and they get…read morethe job done right effortlessly with great communication along the way

I have moved many times, and this is by far the WORST moving company I have ever used. Horrible,…read moredishonest people. When you call, Adam is very polite and assures you that they will handle everything. However, there was no pre-inspection. They showed up with a truck that couldn't fit everything out of a two-bedroom apartment. They even ran out of packing tape and used my decorating tape instead. They left an entire room full of stuff behind. They don't know how to pack a truck properly, so I had to hire another mover. When I called them, they promised they could return in a week to pick up the remaining belongings. I had to be out in two days, and they said they would give me a partial refund, but that was a lie. They didn't mark the boxes, broke and chipped furniture, and just dumped things into boxes. SCAM

My moving experience with all my sons was great! I made $100 deposit . They showed up Timely got…read morethe job done quickly and we're very well tipped by me for their hard work and quick response . I would recommend them.

This is the worst moving company I have ever worked with! They complete broke a head board of mine…read moreand completely ruined a $3000 table that they refused to give a reasonable compensation for. They also brought the wrong truck on the first part of the moving and made us pay for the extra labor charges and then were 4 hours late to deliver our stuff to our house. When trying to discuss damage issues at the house with an employee they ignored us and were on FaceTime the entire time. Give your business to literally anyone else and save your money and furniture from damage. I would give -5 stars if I could.