This business dropped the ball twice while I was visiting from out of town. I did not have my…read moreinformation with me to access my unit so I called at 3:30, apparently after hours and explained what I thought I needed to gain access and was assured I would be able to go into my unit. I arrived during the only time frame I had open, could not gain access, Called customer service again and was told someone would contact me immediately. This did not happen, and I had to leave without my items. I live 10 hours away, and was only in town for a 3 hour window. When I contacted the facility and told them what happened, I was assured that I would be contacted later in the week with a solution. Three weeks later, I had to contact the facility again to basically be told that it was my fault, and that there was nothing that they could do. Poor customer service to say the least. Beware storing your items here. Less than six months ago they had a flash flood and some units belongings were ruined. I still don't know if my unit was affected because I was unable to obtain access, but apparently flash floods are an issue here. Supposedly, they are going to contact me again, but I doubt I will ever hear from them. If I do, I will be more than happy to revise my review if I get any customer service.

Love advantage storage found them reasonable as far as prices the rep that took care of me Sara…read morehelped me with everything I needed to know would recommend them as a storage I was more then satisfied compared to the other places I checked out.....Thank You advantage self storage!!

Air-conditioned and good security. I couldn't imagine having to rearrange my storage unit in this…read more95 degrees summer. Star Storage is temperature controlled which not only makes it more comfortable for you but also is good for your belongings. They also have a bathroom on-site and WiFi.

Top Notch Service My…read morefamily and I have moved a lot over the past 15 years. We have often had to use a storage service as we settle in. In some cases, they offer average to good customer service. I've also experienced ridiculously bad customer service. But most recently at Star Self Storage...we have finally experienced a company who is willing to go above and beyond. The manager (who's name escapes me) is one of the most professional and helpful people I've dealt with in business. He's willing to accommodate you by showing you different options, he gives you all the information you need up front...he's recently helped us in a critical situations that otherwise would have resulted in a HUGE disaster. I recommend Star Self Service to anyone looking for a safe, clean and professionally run organization. ***** Happy Holidays!

The crew was very friendly, kind and respectful and careful with my antique furniture, This…read morecompany charges by the hour and I was pleased that the crew was very quick and got our things moved swiftly into the storage unit. The only thing that happened is that I have a piano and they didn't bring a piano mover board, but the management fixed it by having more crew come to our house with the piano mover which took more time but they didn't charge us extra, they did it free of charge which was great!, I would highly recommend this company to anyone looking for a professional ,reliable , and affordable move.

We had an extremely disappointing experience with All My Sons Moving & Storage during our move…read more After the move was completed, we discovered that a PlayStation 5 Pro was missing from the home. The item was not transported separately by us and was present during the moving process, but could not be located after the movers had access to the property and belongings. We selected and paid for the AMS Protection Plan with $5,000 in declared coverage, expecting professionalism, accountability, and basic protection of our property. Instead, we are now dealing with a missing high-value item and the stress of filing a police report. We have formally notified the company and requested an internal investigation. At this point, the issue remains unresolved. Moving companies are trusted with access to customers' homes and personal belongings, so situations like this are extremely serious. Based on our experience, we cannot recommend this company.

It's nice and convenient but they raise your rent every 3 months and they don't have access to…read moregarbage cans. So if you need to throw things away and their staff is friendly but not helpful. I would not recommend them

Thank you for being so kind to me everytime I need help. I will continue to come back as long as…read moreyou are here Bill ! Thank you !!!!!!

The whole experience was great from start to finish. I needed a refrigerator moved from one house…read moreto another, and then for them to rearrange a basement refrigerator and move it upstairs into my kitchen. The two movers were masked at all times (at my request), were meticulously careful to not damage any wall in either house, and were incredibly easy to work with. They successfully disassembled the refrigerator so that it could make it through the doors of my 100 year old home and ensured that everything was reattached properly on each refrigerator. I really appreciate great service that ensures things move smoothly. I would absolutely use them again for any move, big or small.

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

Please read the reviews before renting here! The facility is nice and clean, but not worth the…read moreprice. I opened my storage account about eight months ago in the spring for a total of $85 a month. Suddenly in January overnight my rent nearly doubled to $155! I could understand a 10% increase or whatever but to nearly double?! It's outrageous! They claim that they sent me a letter, but I never received anything. I live out of state and was planning to keep my things there for the next year, I can't easily get out there to move my things out to a different storage facility. I feel completely taken advantage of. Please do not rent from here! After just a few months, they will increase your rent and not buy just a little bit, they will nearly double it. And to add insult to injury, the same space is renting for $80 online! But they expect me to be $155 for it as a loyal existing customer? The owner Mike needs to have his head checked! Why would you treat good customers like that? Disgusting!

College daughter moved in May 2023 on the agreed upon price of $63.90 a month. We sent in proof of…read moreour own insurance. They charged us 75.90 for the first two months until I caught the error and they corrected it stating they made a mistake and was charging us insurance even though they received our proof of insurance. Then the price increased dramatically January 2024 from $63.80 to $104.37 without any warning! They claim they mailed a letter warning of the dramatic increase, but we never received any letter nor email. I called to ask if they could honor the agreed upon price for one more month as we received no notification and the owner who I spoke to one the phone, Mike, was extremely rude and wouldn't even discuss it. Seriously that's over a 60% increase in rent. I would understand 5-10% tops. Way to take advantage of people once you have their belongings as hostage. Needless to say we moved out in January and would NOT RECOMMEND STORING YOUR STUFF HERE WITH THIS CROOK! Look elsewhere

Judi was great - easy to work with and was always helpful! We truly appreciated her help - thank…read moreyou Judi!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.