Air-conditioned and good security. I couldn't imagine having to rearrange my storage unit in this…read more95 degrees summer. Star Storage is temperature controlled which not only makes it more comfortable for you but also is good for your belongings. They also have a bathroom on-site and WiFi.

Top Notch Service My…read morefamily and I have moved a lot over the past 15 years. We have often had to use a storage service as we settle in. In some cases, they offer average to good customer service. I've also experienced ridiculously bad customer service. But most recently at Star Self Storage...we have finally experienced a company who is willing to go above and beyond. The manager (who's name escapes me) is one of the most professional and helpful people I've dealt with in business. He's willing to accommodate you by showing you different options, he gives you all the information you need up front...he's recently helped us in a critical situations that otherwise would have resulted in a HUGE disaster. I recommend Star Self Service to anyone looking for a safe, clean and professionally run organization. ***** Happy Holidays!

I can't recommend this place more highly to anyone looking for a trusted place to store their…read morestuff. We needed a lot of extra care and help because we were trying to get things taken care of while out of state. The manager, Jeff was so accommodating with all of my requests for help. He went above and beyond to help wherever he could and never made it feel like an inconvenience, even though we were moving out of the unit. If you're deciding between two storage facilities, hands down, pick this one. They actually care about your stuff and providing great service.

Great space to store my stuff! It's comforting knowing while living in Hollywood, CA now, I feel…read moremy things are secure here in my hometown of Cincinnati. Jeff who runs this facility is excellent with customer service! Thank you Jeff for everything! :)

We would recommend Hidden Valley Storage for anyone looking for a convenient and secure place to…read morestore a boat, RV, camper, or similar in the Great Cincinnati area. Conveniently located near the border of Reading and Blue Ash on Reading Road, it has a electronic gate with individualized passcode that allows 24/7 access. Hidden Valley RV Park is located just outside the storage gate; a community that provides a certain level of security to the storage facility. We have used Hidden Valley Storage since 2017 and have enjoyed working with the management team throughout our tenure.

I rented a space there for years with no problems. It was a safe place for my vehicle for many…read moreyears.

Great service! Very flexible on move-in and out dates which was helpful during our renovation. Felt…read morevery secure and well attended to

I have stored two trailers here for several years. Good value, easy ingress/egress. Never had any…read moreissued given I had outdoor storage.

The crew was very friendly, kind and respectful and careful with my antique furniture, This…read morecompany charges by the hour and I was pleased that the crew was very quick and got our things moved swiftly into the storage unit. The only thing that happened is that I have a piano and they didn't bring a piano mover board, but the management fixed it by having more crew come to our house with the piano mover which took more time but they didn't charge us extra, they did it free of charge which was great!, I would highly recommend this company to anyone looking for a professional ,reliable , and affordable move.

On a move about 4 years ago the overcharged me by at least double or triple. The crew kept…read moredisappearing and it took all day to move a one bedroom apartment 1.3 miles to a one bedroom apartment on the ground floor. They also lost all 4 of my diplomas and they have never shown up along with some other items.

I came here today to get a storage unit, their online prices are the best I've ever found…read more Genny is who took care of me and she was amazing. She walked me to my unit, explained everything in great detail, and made the whole process easy. Highly recommend this place and I would definitely ask for Genny!!!

I had the same facility for at least five years. During this time they raised the price from 99.00…read moreto 227.00. In addition, they cut my lock off and replaced the door and lock. The first lock was a padlock. The lock they put in was for that door and was inset in the door. Not my padlock. I notified them I was moved out on June 16, 2021. I spoke to the main office since no one answered at the rental site. I was told I did not need to turn the keys in. Then I looked at the website and it didn't mention keys. I called on July 2 or 3 to see where my refund was and was told they needed the keys. I had them there in 15 minutes. I also received a bill for July and was told by Stephanie that she would speak to her district manager. Well obviously her district manager doesn't deal with customers and has refused to call me back. Now they have turned the bill over to collection. I pay my bills! For five years they were on direct pay. So why would I all of a sudden not pay if I owed? Big rip off company with absolutely no customer service. I will fight this to the end. I had to give them one star just to post the review but seriously they should have to give stars back! Cheats!

I saw this on a closed community group this morning and wanted to share it. Way to go Blue ash…read morestorage! Their manager, Jim, does an amazing job!

From the owner: Bearcat Storage - Blue Ash is locally owned and operated. Our mini self storage facility is…read morecompletely secured with individual unit alarms, electronic gated access and 24/7 surveillance. We even offer free truck usage when you move-in. Located in Cincinnati, OH serving the Greater Cincinnati area. With online bill payment, we're ready when you are. Whether you're looking for short-term personal storage, long-term business storage, or anything between, our clean, modern and secure storage facility was designed with your convenience in mind. Blue Ash Self Storage offers a variety of storage features and sizes to fit your needs, including drive up access & climate controlled storage units.