Had to move across country and needed the most cost effective way to do it. After calling and…read moretalking to multiple moving companies, we came across upack via an online review. Gave them a call and Drew was most helpful. Scheduled a move and storage for us. When we were ready gave then a call, they scheduled a drop off for the u-pack pods and we called for pick up. When we were ready to un-pack the pods into the new home, we called them again and the pods were dropped off. They picked up the pods when we were ready, no rush, no pressure.

We moved from Cincinnati, Ohio to Seattle, WA and U-Pack was a great choice. It really relieved the…read morestress of driving a large Truck or Trailer across the country. The customer service was prompt and friendly. Each drop off and pick up was on time and nothing was damaged in the move. It was amazing!

The crew was very friendly, kind and respectful and careful with my antique furniture, This…read morecompany charges by the hour and I was pleased that the crew was very quick and got our things moved swiftly into the storage unit. The only thing that happened is that I have a piano and they didn't bring a piano mover board, but the management fixed it by having more crew come to our house with the piano mover which took more time but they didn't charge us extra, they did it free of charge which was great!, I would highly recommend this company to anyone looking for a professional ,reliable , and affordable move.

They were wonderful at first but the later it got the supervisor and one other became…read moredisrespectful. The supervisor threatened to leave a truck full of furniture in the driveway. The supervisor stated they were finished even though we said we would pay more. The runner they put down to protect the floors was taken up as the supervisor said they were finished and were leaving. We finally had to call the main office to get things settled and completed. I would not recommend.

I did another cross town move from my apartment to my new house and I knew that I had to call Big…read moreJohn Movers. They were responsive, professional, and did a great job! When it came time to move, Shane and his two-man crew were fantastic! Shane contacted me to tell me when they were on their way and they arrived on time. Shane showed me the paperwork and the upfront pricing. And then they got right to work. Shane and his crew handled everything with care, and were very efficient and hardworking. I have a treadmill that was quite a challenge to move, but these guys figured out a way to get it out of my old apartment and into my new home. They communicated well with one another and also with me, asking questions when needed. I was very impressed and very grateful for the awesome job that they did. I would not hesitate to contact them again for any additional moving needs.

Brandon and Beau were fantastic! They arrived on time, were extremely professional, and handled my…read moremove flawlessly. Not a single scratch or broken item! Their pricing was fair, and the entire experience was stress-free. Highly recommend!

One time and fast. Pleasant to work with. Good music! They did lots of steps with no complaintread more

The movers did an amazing job overall -- they moved an entire house into an apartment efficiently…read moreand with great care. Unfortunately, my dresser was damaged during the move. I wasn't even upset about the damage itself, but rather the lack of acknowledgment afterward. I called multiple times and was repeatedly told how busy Frank was, which is why he couldn't return any of my calls. I also sent several emails and text messages with clear proof of the damage, but never received a reply. Had the issue simply been acknowledged or apologized for, my rating would have been much higher. The lack of communication and accountability is what truly disappointed me.

The crew was on time, very polite, and took great care with my furniture. I would use College Hunks…read morein the future.

Used their services a couple summers ago. It started out ok but ended badly. About halfway through…read morethem loading up my stuff, I saw them giving away my donations! The guy said he didn't think I would mind. The recipient of my donations was a landscaper not someone in need. Also, despite donating thousands of dollars of belongings, I never received the requisite paperwork to allow me a tax deduction. I don't recommend this company, nor would I ever use them again.

I've used Clark Movers five times over the past two years. I've also recommended them to everyone I…read moreknow who was looking for a mover. I've had nothing but exceptional service with them. Never an issue, always courteous, always careful and efficient. I've met several different team members through all of these different moves and each and every one has been exceptional!

Clark and Sons responded quickly to my request for a quote, which was in line with others I'd…read moreobtained. Jake from the office stayed in touch as the move got closer. In fact, when he called to confirm the day before my move, I explained how I hoped to be done early in the day due to a family event in the afternoon. He responded by saying he actually had a crew that could move me in a few hours. I jumped on it and the crew - Germain, D.J., and Mike couldn't have been more courteous and helpful. The move took less time than estimated and everything arrived safely and was placed where I wanted it. I would be happy to use them again!

Absolutely incredible. Thoughtful, thorough and kind, I have moved many times and I have always…read moreused one of the big guys. Best movers I have dealt with. They accidentally broke the 1/2 inch tempered glass shelves and they replaced them with out a quam. I highly recommend these guys.

My granddaughter found these guys to help unload a "few things" from a trailer that had come from…read moreelgin, Ill. what they did was so much more and they were more than professional , they were friendly. There was more than a "few things" and they were heavy things but they were happy to serve. Once they got the trailer unloaded the proceeded to move things out of one room so the stuff they unloaded could be put in its new place. they rearranged my room, set up my bed and stayed around to chat at our encouraging. My daughter is moving this weekend and she may be using them to help unload their truck. wonderful job, wonderful guys. Professional, careful and know their stuff. Love them.

Warning-Do Not Use This Moving Company My moving…read moreexperience on June 28, 2025, was profoundly disappointing. The three-hour quote for moving a small number of items was initially excessive, yet the actual service was plagued by incompetence. Despite explicit discussions with customer service regarding TV removal from wall mounts, the crew declined to perform this service, citing lack of knowledge. This necessitated my injured husband's involvement to complete tasks we had paid for. Additionally, significant time was lost due to the crew's inability to efficiently disassemble furniture. My husband had to guide the movers on bed disassembly, essentially wasting valuable time. Further issues arose when they (Kenneth C.) demanded an additional waiver for TV boxes, prompting my husband to transport the TVs himself. Throughout the move, one mover (Kenneth C.) was frequently absent and seen vaping, while the others struggled. The overall lack of professionalism and efficiency was unacceptable. Most concerning, a mattress was damaged during the move, and the subsequent damage report was misleadingly documented as "prior to move damage," despite an acknowledgement of responsibility from the mover Kenneth C. During the process, I was presented with an electronic document to sign. I signed this document under duress, believing it to be a reimbursement claim, only to discover later it was a prior damage waiver in addition to agreeing I was satisfied with all services rendered. This experience was far from professional and extremely unethical. Following a written complaint and a request to speak with the owner, I was contacted by Operations Manager Dale K. on July 2, 2025. During our discussion, I requested a reimbursement of $540 for 2.25 hours, compensating for the time spent waiting for my husband's arrival at the move site and assisting the movers along with repairs to the damaged mattress. Dale assured me he would discuss this with his team and process the refund. To date, I have not received a follow-up from Dale, despite sending additional emails and making several phone calls. My last attempt to reach the office at (513) 769-6683, the number provided in the email correspondence between myself, Dale K. (Operations Mgr.), Jordan K. (Franchise Mgr.), and George D. (Owner), was on July 10, 2025, was disconnected.

If I could give ZERO I would. Save your money. They have drug addicts that are so incredibly lazy…read morethat come to move your items. We hired them based on reviews from OTHER locations. They completely disappeared for 45 minutes and wouldn't answer my calls when they had 1/3 of my items in their truck. They sat in my old driveway for 20 minutes not moving at all then disappeared when we only moved three miles away. They showed to our new home so cavalier like they hadn't just gone rogue for 45 minutes and were high as kites. I complained to corporate and they said they would credit one hour. One hour? What a JOKE! They took them almost a month and two follow ups. Their "corporate" office said they couldn't help because it's a franchise. They spent more time smoking cigarettes and complaining about the move they did the day before and how sore they are-not my problem. Poor customer service. They should be paying me at this point. WORTHLESS.