I was relocating from Cincinnati, OH to Tampa, FL. With such short notice, U-Pack was there to help…read moreme! The price was right, and their services were outstanding. Get this.... Pick up date was on a Tuesday. Delivery date was on a Thursday, which happened to be when Hurricane Hermine was going through Tampa, AND THEY STILL DELIVERED MY CUBES ON TIME AND SAFE!!!!!! The articles were DRY. I was so concerned about my books and electronics, but when I opened the cubes on a sunny day, everything was in great shape! Thank you U-Pack for assisting me in my relocation and for providing such outstanding service.

I called, texted, and emailed, and never heard back. Finally, 24 hours before I needed to move,…read morethey answered and we scheduled a time. They never showed up, but reassured me they were almost ready to head over. After 3.5 hours of waiting and within a 30 minute window of U-Haul closing (K&A were bringing a box), I canceled the job and miraculously found another company that immediately called and showed up. Moving is a lot of work so I understand running behind, but lack of communication and reassurance when things clearly weren't going to happen was unprofessional.

I recommend this business when you need movers. They are very professional courteous, and they get…read morethe job done right effortlessly with great communication along the way

I have moved many times, and this is by far the WORST moving company I have ever used. Horrible,…read moredishonest people. When you call, Adam is very polite and assures you that they will handle everything. However, there was no pre-inspection. They showed up with a truck that couldn't fit everything out of a two-bedroom apartment. They even ran out of packing tape and used my decorating tape instead. They left an entire room full of stuff behind. They don't know how to pack a truck properly, so I had to hire another mover. When I called them, they promised they could return in a week to pick up the remaining belongings. I had to be out in two days, and they said they would give me a partial refund, but that was a lie. They didn't mark the boxes, broke and chipped furniture, and just dumped things into boxes. SCAM

This is our 2nd time working with Big John Movers and we are so pleased! The movers were all…read morefriendly and handled our items with great care. They allowed us to make two stops before the final destination which was perfect. We worked with Andre, Chris, and Justin and have nothing but good things to say about that team. Thanks again!

Brandon and Beau were fantastic! They arrived on time, were extremely professional, and handled my…read moremove flawlessly. Not a single scratch or broken item! Their pricing was fair, and the entire experience was stress-free. Highly recommend!

One time and fast. Pleasant to work with. Good music! They did lots of steps with no complaintread more

I don't usually write reviews, but my experience with this company was so negative that I feel I…read moreneed to warn others. These movers were extremely unprofessional and ACTUALLY GHOSTED ME MID-MOVE. The story: I booked this company to move my household goods from one house in Cincinnati to another about a mile away. I described the contents of my house when I booked them, but there was no follow up or pre-visit to the house either in person or facetime. When I called the day before the move, I was assured they had looked through pictures of my house online and were able to handle the job. At no time was I warned that this could be more than a one day job or that they had any question they could carry out the move in the time promised. This was important since I had booked cleaners for my house for the day after the movers so I could turn over keys the day after that. On the day of the move, it quickly became apparent that they did not have enough men or trucks to carry out the move in one day. Moreover, the movers spent the day alternately suggesting that I was to blame for having too many possessions or that the owner was responsible for habitually failing to accurately assess beforehand what manpower and trucks were needed for jobs. Regardless, the crew and owner insisted on finishing sharply at 5 pm, leaving at least half of my house still to move. The movers said they would be back next morning to move the rest. When I asked the owner if he would give me some discount on the rest of the move given that he had so underestimated what was needed to complete the job in the day promised, he angrily told me that he had no responsibility and that I should have known it would take longer--and then he hung up on me. When I showed up to my old house the next morning to meet the movers, I found out they had left valuable furniture outside overnight. And then: THEY DID NOT SHOW UP TO COMPLETE THE MOVE. . . AND THE OWNER DID NOT ANSWER ANY OF MY PHONE CALLS. By some miracle, I was able to find some movers (Clark and Sons) for that day who worked until midnight to get me moved. These guys were amazing. They did all of the things that Affordable Movers did not. They were highly professional and extremely kind to me throughout. They worked together well, assured me they were there until the move was completed, treated my furniture carefully (Affordable movers were responsible for some terrible scratches on my furniture), brought in another worker when they realized they needed more help. My experience with Affordable Movers was one of the worst that I have had with any company. They added incredible stress and trauma to a normally challenging time in anyone's life. Finally, given that I had to hire another company for a further thirteen hours, they were not very affordable at all.

The crew was on time, very polite, and took great care with my furniture. I would use College Hunks…read morein the future.

Used their services a couple summers ago. It started out ok but ended badly. About halfway through…read morethem loading up my stuff, I saw them giving away my donations! The guy said he didn't think I would mind. The recipient of my donations was a landscaper not someone in need. Also, despite donating thousands of dollars of belongings, I never received the requisite paperwork to allow me a tax deduction. I don't recommend this company, nor would I ever use them again.

I had an incredibly awful experience with another moving company (Affordable Movers) who ghosted me…read moremid-move. Clark and Sons were able to step in to complete my move with great results. These guys were amazing. They did all of the things that Affordable Movers did not. They were highly professional and extremely kind to me throughout. They worked together well, assured me they were there until the move was completed, treated my furniture carefully (Affordable movers were responsible for some terrible scratches on my furniture), brought in another worker when they realized they needed more help. I can't say enough good things about the moving crew and their excellent work!!

If you're wondering why this company has so many glowing reviews, read on to learn about the…read moreunethical threats, intimidation, and bribery used by the owner, Clark. If not for the owner's behavior, this would be a five-star review. Bruce and Ryne, the two movers who showed up, were phenomenal--professional, respectful, and tireless. They worked quickly but carefully, took only one short break, and kept positive attitudes through an exhausting fourteen-hour day. They were the bright spot in an otherwise dark experience. We chose Clark & Sons because their website emphasizes "strength in unity," professionalism, and care. Sadly, none of those values were reflected in how we were treated. Our written quote clearly stated $189 per hour for a three-man crew and one truck to move our three-bedroom home about twenty-five miles. On October 11, only two movers arrived at 9:15 a.m. They immediately called the company to report they needed help. We overheard multiple calls throughout the day asking for assistance, yet no one was ever sent. Because there were only two movers instead of three, the job took from 9:15 a.m. until 11:30 p.m. At the end of the night, Ryne called the owner, Clark, to discuss payment and handed the phone to my husband. My husband first praised Bruce and Ryne for their hard work, then raised the issue of the missing third mover. Clark's response was hostile, abusive, and threatening. He called us "thieves," said he was driving to Indianapolis and would "turn his car around" to come to our house to "embarrass us in front of our neighbors", and physically attack my husband. When my husband confronted him about his behavior, Clark threatened to call the sheriff. His aggression destroyed any sense of trust. We refused to provide our credit card number, fearing he might overcharge us, and instead requested a secure payment link like the one used for our deposit. Five days later, on October 16 around 11 p.m., my husband began receiving repeated calls from 513-264-2622. When he finally answered, the same man admitted it was him--the same Clark who had threatened us--and said he was "frustrated that day." He then demanded that my husband make me remove a review, even though I had not written one. When my husband refused, Clark continued calling--**six times between 10:49 and 11:04 p.m.--**and finally texted: "If you get that review removed, I'll give you $1,000 right now." Screenshots confirm both the quote and the repeated calls. Sadly, the harassment has continued with more calls today. And so NOW I am writing a review. We've moved many times, across states and even internationally, and have never experienced such unethical and threatening conduct from a moving company--let alone from its owner. Adding to the irony, Clark & Sons promotes itself as a Christian, family-owned business. Their trucks display Bible verses and crosses, and they advertise in the Christian Blue Pages under the phrase "Strength in Unity." I end with one of my favorite verses: "By their fruit you will recognize them." -- Matthew 7:16

Absolutely incredible. Thoughtful, thorough and kind, I have moved many times and I have always…read moreused one of the big guys. Best movers I have dealt with. They accidentally broke the 1/2 inch tempered glass shelves and they replaced them with out a quam. I highly recommend these guys.

My granddaughter found these guys to help unload a "few things" from a trailer that had come from…read moreelgin, Ill. what they did was so much more and they were more than professional , they were friendly. There was more than a "few things" and they were heavy things but they were happy to serve. Once they got the trailer unloaded the proceeded to move things out of one room so the stuff they unloaded could be put in its new place. they rearranged my room, set up my bed and stayed around to chat at our encouraging. My daughter is moving this weekend and she may be using them to help unload their truck. wonderful job, wonderful guys. Professional, careful and know their stuff. Love them.

Warning-Do Not Use This Moving Company My moving…read moreexperience on June 28, 2025, was profoundly disappointing. The three-hour quote for moving a small number of items was initially excessive, yet the actual service was plagued by incompetence. Despite explicit discussions with customer service regarding TV removal from wall mounts, the crew declined to perform this service, citing lack of knowledge. This necessitated my injured husband's involvement to complete tasks we had paid for. Additionally, significant time was lost due to the crew's inability to efficiently disassemble furniture. My husband had to guide the movers on bed disassembly, essentially wasting valuable time. Further issues arose when they (Kenneth C.) demanded an additional waiver for TV boxes, prompting my husband to transport the TVs himself. Throughout the move, one mover (Kenneth C.) was frequently absent and seen vaping, while the others struggled. The overall lack of professionalism and efficiency was unacceptable. Most concerning, a mattress was damaged during the move, and the subsequent damage report was misleadingly documented as "prior to move damage," despite an acknowledgement of responsibility from the mover Kenneth C. During the process, I was presented with an electronic document to sign. I signed this document under duress, believing it to be a reimbursement claim, only to discover later it was a prior damage waiver in addition to agreeing I was satisfied with all services rendered. This experience was far from professional and extremely unethical. Following a written complaint and a request to speak with the owner, I was contacted by Operations Manager Dale K. on July 2, 2025. During our discussion, I requested a reimbursement of $540 for 2.25 hours, compensating for the time spent waiting for my husband's arrival at the move site and assisting the movers along with repairs to the damaged mattress. Dale assured me he would discuss this with his team and process the refund. To date, I have not received a follow-up from Dale, despite sending additional emails and making several phone calls. My last attempt to reach the office at (513) 769-6683, the number provided in the email correspondence between myself, Dale K. (Operations Mgr.), Jordan K. (Franchise Mgr.), and George D. (Owner), was on July 10, 2025, was disconnected.

If I could give ZERO I would. Save your money. They have drug addicts that are so incredibly lazy…read morethat come to move your items. We hired them based on reviews from OTHER locations. They completely disappeared for 45 minutes and wouldn't answer my calls when they had 1/3 of my items in their truck. They sat in my old driveway for 20 minutes not moving at all then disappeared when we only moved three miles away. They showed to our new home so cavalier like they hadn't just gone rogue for 45 minutes and were high as kites. I complained to corporate and they said they would credit one hour. One hour? What a JOKE! They took them almost a month and two follow ups. Their "corporate" office said they couldn't help because it's a franchise. They spent more time smoking cigarettes and complaining about the move they did the day before and how sore they are-not my problem. Poor customer service. They should be paying me at this point. WORTHLESS.