I called, texted, and emailed, and never heard back. Finally, 24 hours before I needed to move,…read morethey answered and we scheduled a time. They never showed up, but reassured me they were almost ready to head over. After 3.5 hours of waiting and within a 30 minute window of U-Haul closing (K&A were bringing a box), I canceled the job and miraculously found another company that immediately called and showed up. Moving is a lot of work so I understand running behind, but lack of communication and reassurance when things clearly weren't going to happen was unprofessional.

Had to move across country and needed the most cost effective way to do it. After calling and…read moretalking to multiple moving companies, we came across upack via an online review. Gave them a call and Drew was most helpful. Scheduled a move and storage for us. When we were ready gave then a call, they scheduled a drop off for the u-pack pods and we called for pick up. When we were ready to un-pack the pods into the new home, we called them again and the pods were dropped off. They picked up the pods when we were ready, no rush, no pressure.

The crew was on time, very polite, and took great care with my furniture. I would use College Hunks…read morein the future.

Used their services a couple summers ago. It started out ok but ended badly. About halfway through…read morethem loading up my stuff, I saw them giving away my donations! The guy said he didn't think I would mind. The recipient of my donations was a landscaper not someone in need. Also, despite donating thousands of dollars of belongings, I never received the requisite paperwork to allow me a tax deduction. I don't recommend this company, nor would I ever use them again.

Jordan Dillon and Nate were Amazing. Thanks for taking good care of my sisters move.read more

Called and the owner answered the phone and got me reserved so easily. Told me I was in good hands…read moreand would send so good guys. They showed up to help unload a 26ft truck and made quick work of it. A true perfessional will make hard work look easy and boy did they. Definitely earned future business from me. The price was very responsible as well.

I'm a 20 year military spouse with over 6 moves under my belt and I felt it was extremely important…read morethat other families planning their long distance PPM (previously called DITY) moves (or corporate, personal moves - whether military or not) to be aware that College Hunks employees are not trained at all to pack boxes appropriately or load up a moving truck to limit damage as it travels. In addition, the job came in almost 3x the quoted price AND we received zero customer support or communication from the franchise ownership when we experienced problems (read below for details). The negative vibes started when their team arrived the morning of our move with only 2 people and no packing paper, no boxes, no markers for labeling, etc. Although the pack out had been confirmed with College Hunks' scheduler and main POC (his name was Alexander - he oozes confidence but he is not accurate, effective or helpful in a negative situation) two days prior the team didn't get the memo and thought they were just there to load a truck (it was supposed to be a pack out and load job). We had completed a detailed on-site meeting/walk thru with their scheduler, Alexander, and discussed picture boxes, wardrobe boxes, etc. so it wasn't that the company had never laid eyes on the job. The lead packer, Ethan, did get on the phone when I told him the actual scope and he quickly got supplies and 2 more people to our site, which was great, but it went downhill from there. If that had been the only issue I would not be leaving this long winded negative review. When we got to our destination we unpacked box after box after box with ZERO packing paper. Most items had not been wrapped or protected at all. All they did was take drawers and shelves of items and throw them into a cardboard box and seal it up. I had many damaged and broken glass, wood and ceramic items on the other end. I will acknowledge there was 1 packer, named Ethan, that did use packing paper and attempted to label boxes (after he borrowed a marker from us and after we asked them to label). He was the packer in our line of sight most of the day so we had no idea the others were not packing correctly or labeling anything. Ethan was great and had a good attitude all day - if all of their employees behaved like Ethan it would have been a very different move. Movers should know this but when you pack a truck for a long distance move and the boxes have no packing paper or internal support (and they're only 1/2 - 3/4 full) they all start to collapse and crush down from weight above as the truck drives and bounces. This is why we had so much damage. None of our boxes were labeled and the final straw was their cheap packing tape wasn't sticking to the boxes so as the movers at the destination site picked up boxes they were falling apart and collapsing on them. Items were falling out onto the ground as they tried to move stuff inside. I reached out to Alexander several times during the pack out, and also while we were unloading, with photos and expressed our disappointment and concerns and he assured me that the franchise owner would reach out within 24-48 hours to discuss what happened. Well, it's been over 2 weeks and crickets - not a single text, call or email. So it's clear their upper management really doesn't care about customer service. They got their 3x money and with job over we don't matter to them anymore. Take this review as a beware - they look great at face value but their team is not trained, equipped or supported by upper management.

It's taken time for me to post this due to embarrassment…read more First let me say that I take full responsibility for what I didn't do. But to the two movers who ACCIDENTALLY left my brand new vacuum cleaner and many other items on the truck that I was too weak to come out and look in, you, God and I know what you did. I hope this disturbs your peace. As a repeat customer, I trusted where I shouldn't. So this disabled, single mother will neither recommend not utilize your company again. Do better.

This is our 2nd time working with Big John Movers and we are so pleased! The movers were all…read morefriendly and handled our items with great care. They allowed us to make two stops before the final destination which was perfect. We worked with Andre, Chris, and Justin and have nothing but good things to say about that team. Thanks again!

Brandon and Beau were fantastic! They arrived on time, were extremely professional, and handled my…read moremove flawlessly. Not a single scratch or broken item! Their pricing was fair, and the entire experience was stress-free. Highly recommend!

I recommend this business when you need movers. They are very professional courteous, and they get…read morethe job done right effortlessly with great communication along the way

This has been an absolute nightmare of a move from start to finish. We had given simple…read moreinstructions to pick up at 2 locations and drop off the combined stuff into a single location. At the second location they were bringing my piano up the stairs. Why would I move a piano to a place we are moving from? Next, they laid all of our boxes upside down in the new place. All my containers like grits, oatmeal, and oil spilled all over the place naturally. It's so much more effort to flip a box than to just pull it off a dolly ‍. They laid an ottoman with a lid on upright instead of flat on the ground and naturally all my stuff fell out. Boxes were broken at the bottom, and they just seemed to have thrown them around. Then, they couldn't move my piano up a second flight of stairs even though they were so ok with doing it at the second location, it has been sitting at the bottom of my staircase blocking access to the laundry for 4 days. You know they also wanted a tip by the way. I'm also magically missing a box of shoes that had a pair of vintage inside. I called about that, the guy who answered said he would look and call me back. I never heard anything. Then, after waiting all week (we moved Sunday, it was rescheduled to Friday), they were supposed to come bring my piano up the first flight of stairs, they never showed up. We weren't even asking for them to bring it up to the third floor like we want. I called that morning at 9am and they confirmed they would be coming out after their first move of the day today. At 5:51pm, I called again, and the guy who answered the phone said someone already called to tell us they wouldn't do it and I needed to get professional movers. They didn't. I never heard anything since my confirmation this morning. Now I'm going to call actual professional movers. Overall without including the tip this crap job cost $1200 ( I was quoted $810) and they didn't even finish Update: when they reach out about lost items they expect you to have a receipt and photos of each item. They lost an entire box of shoes with over 20 pairs! Who has receipts for all of that! And if they disagree with you they will pursue legal action and require you to pay their legal fees on top of everything. This place is an absolute scam.

Ferguson went above and beyond to make my moving day as stress free as possible!!! My team ( 4 men)…read moremoved me out in lightning fast speed ... and I have A LOT of stuff!!! ( let's just say Marie Kondo needs to pay me a visit! Lol ). Best of all are the wardrobe boxes they provide as part of their service! So they pack and unpack your closets for you! ... Uh! Yes Please! I don't give a lot of reviews, but these guys deserves ALL 5 stars! Will definitely be using them for any future moves!

I required a small move from one studio apt. to another recently, & I went with Ferguson based on…read morethe reviews. The 5 star reviews were not wrong! They were outstanding in every way. I hadn't packed a thing as the move was very last minute, & they came over the day before my move to pack me up. They handled EVERYTHING without problem or delay. The movers each had over 25 years experience with this company. They knew their stuff, & packed me up accordingly. They were personable, polite & efficient. I was so dreading this move but Ferguson handled it brilliantly. I will forever more use them for any moving needs I have. Trust me, they were worth every dime I paid- which was reasonable. You can't go wrong with this outfit!! Look no further.

Called Two Men and a Truck and talked to Jacob (this will be the 4th or 5th time that I have called…read morethem for local moving and donation jobs). Told him want I needed and answered my questions. He sent out TraShawn and Miguel the very next day to move four pieces of furniture plus glass tops and transport to St. Vincent de Paul for donation. They moved a dresser, mirror and glass top from the second floor. The other pieces of furniture were on the main floor. They spread out tarps on top of our wood floors so they wouldn't scratch the floors. They did an excellent job, no damage of any kind. I will be calling them back soon for another job that I have here at my home! Satisfied customer!!

My team moved the heaviest treadmill into our basement and were professional and considerate of my…read morehome during the move. They were reliable and friendly. I'd recommend them to anyone needing items moved!

The good--Alec is a very personable guy, he did a good job, and the price was right. The bad--he…read morewas pretty late, and although apologetic, he wasn't entirely honest about his projected time of arrival. The ugly--The payment process was not what we agreed upon.

Hired to move a 48" stove from Columbus to Cincinnati and they did a great job, very quick &…read moreresponsive!

The 2 gentlemen that moved our son from our house on a cold, snowy day to a 3rd floor apartment at…read moreUnion Station were awesome! It was a tough move and the movers handled it quickly and well! We would definitely use this company again! Thanks again for giving us a good experience with your moving company!

Selling my dad's house to settle his estate and the closing is inching closer. I live out of state…read morefrom the property and time off has been spent purging & donating, but it was crunch time to get the big stuff out. I called AM early Friday night (3/29). It was the only company who answered my call, Frank was very helpful. Got the rates, and booked it for today (Easter Sunday). Zack and Milton showed up promptly at 9am as scheduled. They loaded the truck efficiently and with care for certain items, my main concern being a grandfather clock. Was wrapped and taped up and tightly secured to the side. Everything was nestled in snug as a bug in a rug. Was a two hour drive to where we live. Once there, the truck was the exact same as when loaded. Nothing moved or shifted at all. Professionally done, from start to finish. I can't say anything good or bad on the rates since I didn't have time to compare, but simply not having to do anything ourselves made it worthy. Load, drive to and unload was just at approx 4 hours, plus their 2h drive back. Definitely recommend!