Jordan Dillon and Nate were Amazing. Thanks for taking good care of my sisters move.read more

Called and the owner answered the phone and got me reserved so easily. Told me I was in good hands…read moreand would send so good guys. They showed up to help unload a 26ft truck and made quick work of it. A true perfessional will make hard work look easy and boy did they. Definitely earned future business from me. The price was very responsible as well.

The crew was on time, very polite, and took great care with my furniture. I would use College Hunks…read morein the future.

They were prompt, professional and charged very fair price. I would definitely recommend them and…read morewould use them again for my junk removal needs.

I recommend this business when you need movers. They are very professional courteous, and they get…read morethe job done right effortlessly with great communication along the way

This has been an absolute nightmare of a move from start to finish. We had given simple…read moreinstructions to pick up at 2 locations and drop off the combined stuff into a single location. At the second location they were bringing my piano up the stairs. Why would I move a piano to a place we are moving from? Next, they laid all of our boxes upside down in the new place. All my containers like grits, oatmeal, and oil spilled all over the place naturally. It's so much more effort to flip a box than to just pull it off a dolly ‍. They laid an ottoman with a lid on upright instead of flat on the ground and naturally all my stuff fell out. Boxes were broken at the bottom, and they just seemed to have thrown them around. Then, they couldn't move my piano up a second flight of stairs even though they were so ok with doing it at the second location, it has been sitting at the bottom of my staircase blocking access to the laundry for 4 days. You know they also wanted a tip by the way. I'm also magically missing a box of shoes that had a pair of vintage inside. I called about that, the guy who answered said he would look and call me back. I never heard anything. Then, after waiting all week (we moved Sunday, it was rescheduled to Friday), they were supposed to come bring my piano up the first flight of stairs, they never showed up. We weren't even asking for them to bring it up to the third floor like we want. I called that morning at 9am and they confirmed they would be coming out after their first move of the day today. At 5:51pm, I called again, and the guy who answered the phone said someone already called to tell us they wouldn't do it and I needed to get professional movers. They didn't. I never heard anything since my confirmation this morning. Now I'm going to call actual professional movers. Overall without including the tip this crap job cost $1200 ( I was quoted $810) and they didn't even finish Update: when they reach out about lost items they expect you to have a receipt and photos of each item. They lost an entire box of shoes with over 20 pairs! Who has receipts for all of that! And if they disagree with you they will pursue legal action and require you to pay their legal fees on top of everything. This place is an absolute scam.

Collin's team at A Smooth Move saved our move! Our movers cancelled last minute and Tony from A…read moreSmooth Move senthis team lead by Collin to step in and help. They arrived within two hours of us calling and were willing to help with anything we needed including extra lifts that were not discussed over the phone. Their customer service was top notch, they were quick to respond via phone during the booking process. We have already recommend them to another person we know who is looking to move and would 100% use their services again in the future!

After making arrangements with Tony to move a few items around our house and agreeing on a price,…read morethey said they would arrive between 1 and 5 pm. At 4pm, they called and promised to be here at 5:30pm. They then called and canceled, saying that the agreed price was too low. Do not trust this group!

Moved my 2-bedroom, second floor apartment in about 3 hours. And I mean 3 hours from the time they…read moregot there to the time they brought the last box inside the new property. Santiago communicated very well throughout the process. A little pricey, but worth the money overall.

First we agreed to a price and then they changed after they realized the items were going 40 miles…read more Then they were over an hour late. The movers brought too small a truck. I told them the grandfather clock needed to be moved standing up and that it was between 7 and 8 feet. I come out and the clock was lying in the bed! I told them again. It wouldn't work. I called the boss/manger and he didn't seem to care. So I told them to take the stuff out of the truck and hit the road. I also noticed there weren't any blankets or straps in the truck. The dining room chairs would have bounced around in that truck like a pinball. I could go on.

Great work done on my previous home. Real professional. Works better than new. Right price tooread more

The guys show up with a dirty moving truck no security messures like shrink wrap dollies or…read moreblankets they were 1 hr late and expected me to provide the furniture covers and break down my own furniture. They left my white suede car bed at the moving location because I couldn't break my son's bed down. My son has to sleep on the floor until i can recover the bed frame. The job ended late lastnight and do you know they got their money but drove off with my sons bed rails. I had to get in my car to meet them to recover my son's bed rails. Not a good experience AT ALL.

Our last move the guys were nice enough and nothing got damaged, but it wasn't anything special…read more This time we went with Moving Ahead Services, and they were amazing! It took them 3 1/2 hours to move all our worldly belongings from a storage unit into our new home, and that includes a half hour drive from one place to the other! For the record, it took our other movers more than 8 hours to move us into that same storage unit. The crew was fun and friendly and no one ever stopped moving. I actually told them to slow down at one point! I stood back and directed and they got everything into its new home. They all came in to thank us when they were done, and offered to move anything that we didn't like its placement. Seriously a good service.

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

I'm a 20 year military spouse with over 6 moves under my belt and I felt it was extremely important…read morethat other families planning their long distance PPM (previously called DITY) moves (or corporate, personal moves - whether military or not) to be aware that College Hunks employees are not trained at all to pack boxes appropriately or load up a moving truck to limit damage as it travels. In addition, the job came in almost 3x the quoted price AND we received zero customer support or communication from the franchise ownership when we experienced problems (read below for details). The negative vibes started when their team arrived the morning of our move with only 2 people and no packing paper, no boxes, no markers for labeling, etc. Although the pack out had been confirmed with College Hunks' scheduler and main POC (his name was Alexander - he oozes confidence but he is not accurate, effective or helpful in a negative situation) two days prior the team didn't get the memo and thought they were just there to load a truck (it was supposed to be a pack out and load job). We had completed a detailed on-site meeting/walk thru with their scheduler, Alexander, and discussed picture boxes, wardrobe boxes, etc. so it wasn't that the company had never laid eyes on the job. The lead packer, Ethan, did get on the phone when I told him the actual scope and he quickly got supplies and 2 more people to our site, which was great, but it went downhill from there. If that had been the only issue I would not be leaving this long winded negative review. When we got to our destination we unpacked box after box after box with ZERO packing paper. Most items had not been wrapped or protected at all. All they did was take drawers and shelves of items and throw them into a cardboard box and seal it up. I had many damaged and broken glass, wood and ceramic items on the other end. I will acknowledge there was 1 packer, named Ethan, that did use packing paper and attempted to label boxes (after he borrowed a marker from us and after we asked them to label). He was the packer in our line of sight most of the day so we had no idea the others were not packing correctly or labeling anything. Ethan was great and had a good attitude all day - if all of their employees behaved like Ethan it would have been a very different move. Movers should know this but when you pack a truck for a long distance move and the boxes have no packing paper or internal support (and they're only 1/2 - 3/4 full) they all start to collapse and crush down from weight above as the truck drives and bounces. This is why we had so much damage. None of our boxes were labeled and the final straw was their cheap packing tape wasn't sticking to the boxes so as the movers at the destination site picked up boxes they were falling apart and collapsing on them. Items were falling out onto the ground as they tried to move stuff inside. I reached out to Alexander several times during the pack out, and also while we were unloading, with photos and expressed our disappointment and concerns and he assured me that the franchise owner would reach out within 24-48 hours to discuss what happened. Well, it's been over 2 weeks and crickets - not a single text, call or email. So it's clear their upper management really doesn't care about customer service. They got their 3x money and with job over we don't matter to them anymore. Take this review as a beware - they look great at face value but their team is not trained, equipped or supported by upper management.

It's taken time for me to post this due to embarrassment…read more First let me say that I take full responsibility for what I didn't do. But to the two movers who ACCIDENTALLY left my brand new vacuum cleaner and many other items on the truck that I was too weak to come out and look in, you, God and I know what you did. I hope this disturbs your peace. As a repeat customer, I trusted where I shouldn't. So this disabled, single mother will neither recommend not utilize your company again. Do better.

I called, texted, and emailed, and never heard back. Finally, 24 hours before I needed to move,…read morethey answered and we scheduled a time. They never showed up, but reassured me they were almost ready to head over. After 3.5 hours of waiting and within a 30 minute window of U-Haul closing (K&A were bringing a box), I canceled the job and miraculously found another company that immediately called and showed up. Moving is a lot of work so I understand running behind, but lack of communication and reassurance when things clearly weren't going to happen was unprofessional.

Had to move across country and needed the most cost effective way to do it. After calling and…read moretalking to multiple moving companies, we came across upack via an online review. Gave them a call and Drew was most helpful. Scheduled a move and storage for us. When we were ready gave then a call, they scheduled a drop off for the u-pack pods and we called for pick up. When we were ready to un-pack the pods into the new home, we called them again and the pods were dropped off. They picked up the pods when we were ready, no rush, no pressure.

Mark led the team with Sam and Brian and they all did a great job. If we wanted help with furniture…read moreplacement they were so patient. They treated our stuff with care and listened to any special instructions that we gave them. They all were so pleasant to work with. The estimator did an amazing job, too. We called for a fast move and she met with us the same day. She was within 15 minutes of the actual hours. Mark did the math, adjusted the bill and made sure we were happy. Highly recommend, easy to work with.

We contracted with Economy Moving and storage to move us from Mason to Liberty Township. The owner…read moreAntonio came to our house to see what we had to move. He assured me the move would happen in 1 day with two trucks and 4 men. I requested an early start of 8 am as I knew it would be a long day. The movers arrived at 10 am. They called me on the way to our home and told me that the move would take 2 days. I eventually got a message to Antonio and he showed up at our move. He once again said he thought the move could be completed in 1 day as promised. Well it took until 7pm to load up the trucks. They ended up putting us up in a hotel that evening. They returned the next day to unload our load once again about 10 am. They took all day-Day2 to unload our stuff, leaving after 6 pm on DAY 2. The men moving the stuff did get our possessions to our new home in one piece. However the cost of the move ended up being $1000 more than the estimate I had been given. Had I known that the estimate for the move was bogus, I would have gotten someone else to move us. So buyer beware, don't believe their estimate.