Collin's team at A Smooth Move saved our move! Our movers cancelled last minute and Tony from A…read moreSmooth Move senthis team lead by Collin to step in and help. They arrived within two hours of us calling and were willing to help with anything we needed including extra lifts that were not discussed over the phone. Their customer service was top notch, they were quick to respond via phone during the booking process. We have already recommend them to another person we know who is looking to move and would 100% use their services again in the future!

After making arrangements with Tony to move a few items around our house and agreeing on a price,…read morethey said they would arrive between 1 and 5 pm. At 4pm, they called and promised to be here at 5:30pm. They then called and canceled, saying that the agreed price was too low. Do not trust this group!

My moving experience with all my sons was great! I made $100 deposit . They showed up Timely got…read morethe job done quickly and we're very well tipped by me for their hard work and quick response . I would recommend them.

This is the worst moving company I have ever worked with! They complete broke a head board of mine…read moreand completely ruined a $3000 table that they refused to give a reasonable compensation for. They also brought the wrong truck on the first part of the moving and made us pay for the extra labor charges and then were 4 hours late to deliver our stuff to our house. When trying to discuss damage issues at the house with an employee they ignored us and were on FaceTime the entire time. Give your business to literally anyone else and save your money and furniture from damage. I would give -5 stars if I could.

The 2 gentlemen that moved our son from our house on a cold, snowy day to a 3rd floor apartment at…read moreUnion Station were awesome! It was a tough move and the movers handled it quickly and well! We would definitely use this company again! Thanks again for giving us a good experience with your moving company!

Selling my dad's house to settle his estate and the closing is inching closer. I live out of state…read morefrom the property and time off has been spent purging & donating, but it was crunch time to get the big stuff out. I called AM early Friday night (3/29). It was the only company who answered my call, Frank was very helpful. Got the rates, and booked it for today (Easter Sunday). Zack and Milton showed up promptly at 9am as scheduled. They loaded the truck efficiently and with care for certain items, my main concern being a grandfather clock. Was wrapped and taped up and tightly secured to the side. Everything was nestled in snug as a bug in a rug. Was a two hour drive to where we live. Once there, the truck was the exact same as when loaded. Nothing moved or shifted at all. Professionally done, from start to finish. I can't say anything good or bad on the rates since I didn't have time to compare, but simply not having to do anything ourselves made it worthy. Load, drive to and unload was just at approx 4 hours, plus their 2h drive back. Definitely recommend!

These guys are amazing. They show up on time and are great about communicating through the details…read moreof the move. I needed a truck full of stuff from storage in Louisville and I didn't hesitate to ask them if they were available. They move everything quickly but also with care. They even helped me take a few things down to the dumpster that they literally had just brought up but I didn't need any more.

I chose Monumental Moving for a last-minute, disorganized move based upon reviews I found online…read more Owner, Rob, was friendly and professional from our first conversation. His rates were fair and affordable and his work ethic, irreproachable. Rob knew the chaos of the move he was assisting with and didn't flinch at all. In fact, he and Brandon eased my stress and jumped right in and took care of everything in an organized and efficient manner. The large, antique, heavy furniture made for a terribly hard day of lifting but Rob and Brandon got the job done without complaint. They made what was one of the worst days, entirely bearable and a success. Many times over, these two men went above and beyond, never wavering from the job at hand and the personal service they had promised. By day's end, they felt like family. I could not have asked for better people or more dedicated service.

They were horrible, did not wrap anything - even when asked to do so - huge dents and scrapes in my…read morestainless appliances- didn't know how to pack the truck so took 3 trips and all day to move, dumped everything in my garage, broke glassware in boxes clearly marked fragile/glassware - over $5k in damages - almost a month now and they have done nothing to replace/repair anything- state they have turned it over to their insurance company to handle - guess I will be getting an attorney. Do not use this company if you value your belongings. Worst moving experience ever!

Leaders - The Movers from Hell…read more We recently contracted with Leaders to pack-load-move-unload our household from Cincinnati, OH to Columbus, OH. Calling the experience an unmitigated disaster is an understatement. The problem, as we understand it, began during the walk-through by the Leaders representative. Evidently, he grossly underestimated the size of our household. We even contacted Leaders twice before our move date to ask about two pieces of furniture that seemingly were not on the inventory. Both times we were assured that Leaders, being the professionals that they are, not only perform accurate estimates, but also plan for such possibilities. When packing day arrived, the crew was improperly supplied: not enough packing tape, and 20" garment boxes with 24" bars. Yep; each garment box had a 4 sharp edged bar sticking out. And, yes, every piece of furniture packed next to a garment box came off the truck with new, deep scratches. The packing was haphazard; lampshades placed in the bottom of boxes then filled with books - all destroyed, gardening tools packed with couch pillows, etc. Even worse then the crew's treatment of our possessions was their treatment of my wife. Their rude, arrogant, borderline abusive treatment was inexcusable. Leaders management, after repeated calls, finally responded to be present and oversee/prevent further abusive interactions. Towards the end of day two, a Leaders manager approached me for an additional $600. Evidently, Leaders' guaranteed, not to exceed cost contract is not a guarantee. Essentially, after 90% of our possessions were packed and loaded, we were faced with an extortion demand: pay an additional $600 or we will not pack/load the last 10% of our possessions! We paid; this was extortion; we had no choice. We insisted on a new crew to unload the truck, which did proceed more smoothly. Beyond the $1000+ in breakage and damage, the abusive treatment of my wife (I was absent on day 1), and the last minute $600 extortion, Leaders also failed to reassemble items they disassembled; which was part of the contract. The unloading crew was unable to locate the hardware; porch furniture, picture frames, and a china cabinet. We had a choice of movers. We choose poorly. Leaders was not the cheapest, nor are they a monopoly - learn from our experience and avoid this most unprofessional of moving companies.

Great work done on my previous home. Real professional. Works better than new. Right price tooread more

I am so glad I came across this moving company. The communication leading up to my moving date was…read moreawesome. The movers were so nice and extremely efficient. I moved from a 3 floor condo with no elevator and they were able to navigate that with no problem in addition to other circumstances that made my move unique. I move frequently and have had a lot issues with companies in the past. I would highly recommend Minnie of Us to anyone looking for a stress free moving day!

Randy and his company Flat Rate Moving recently moved me and my husband and all of our (many many)…read morebelongings, and they did a phenomenal job! I'm very impressed with their professionalism, thoroughness and personability. I would recommend them to anyone getting ready to do a move of any kind. Me and my husband contacted Flat Rate Moving a couple of weeks ago because we had a big move coming up and were looking for trustworthy, reliable local movers. What really sold me was the flat rate for moving. Other companies charge by the hour and it was really up in the air about how much we would owe at the end of the day with that. We also have a lot of fragile items and collectibles, so I was particularly wary of just anyone coming and moving our stuff, plus we had already sold our house and did not want to damage the doorways or anything for the new owner. I had called a couple of other places and I wasn't really convinced, but I remembered that we saw this flyer for flat rate movers and I wanted to at least call and get a quote because they were local too. When I called them up, I immediately I noticed that Randy was friendly and seemed to really care about taking care of his customers and was passionate about his work. One of the things I really appreciated is that he took the time to come to our home and meet us himself, and that he was present and available every step of the way, from the initial contact, to the quote, to the final estimate, to the move and beyond. The whole process was super easy and Randy made sure he was open and available for us in case we needed to talk or ask any questions about the process or the quote or anything. For the quote, he met us on site and I was able to walk him through my house, showing him what we wanted him to move, and he took inventory so he could give accurate pricing. The next day, we got our quote, which as the name suggests, is a flat rate, so no surprise charges or fees at the end of the day, no guessing about how much it would end up being, you know right off the bat and Randy will stick to that price. On moving day, he made sure to call me and notify me they were on the way. They came early in the morning and started right away. It was Randy and two other men and they were very fast and efficient and took plenty of care to make sure they wrapped everything nice and secure and had tons of padding and other supplies to make sure our items and the houses were safe from damage. They communicated with us the whole time to make sure we knew what was going on and kept us in the loop. They were super friendly and I felt very comfortable having them around. The weather even got really bad and it started to snow, which of course slowed things down a little bit, but Randy and his crew worked the whole time and did not stop until the job was completely finished. Randy even did a lot of extra work for us and had to help us disassemble a lot of items that we did not know how to take apart properly, and moved a lot of extra things for us. He really made sure we were very well taken care of and received the best service possible. And at the end of the day, the price I paid was the price he quoted me originally. Flat Rate Moving really treated us like long time friends and treated our belongings and our houses with the utmost care. They did an amazing job! Please do yourself and this small, up and coming business a favor and call them up for your next move, you will be very glad you did.

Randy and his crew did an awesome job getting all my furniture and belongings moved out of my…read moreapartment and into our new home. They are very professional and wrap every item before placing it in their truck. Once they get to the new location things are unloaded very quickly and efficiently. They were also priced competitively to put the icing on the cake.

One time and fast. Pleasant to work with. Good music! They did lots of steps with no complaintread more

I don't usually write reviews, but my experience with this company was so negative that I feel I…read moreneed to warn others. These movers were extremely unprofessional and ACTUALLY GHOSTED ME MID-MOVE. The story: I booked this company to move my household goods from one house in Cincinnati to another about a mile away. I described the contents of my house when I booked them, but there was no follow up or pre-visit to the house either in person or facetime. When I called the day before the move, I was assured they had looked through pictures of my house online and were able to handle the job. At no time was I warned that this could be more than a one day job or that they had any question they could carry out the move in the time promised. This was important since I had booked cleaners for my house for the day after the movers so I could turn over keys the day after that. On the day of the move, it quickly became apparent that they did not have enough men or trucks to carry out the move in one day. Moreover, the movers spent the day alternately suggesting that I was to blame for having too many possessions or that the owner was responsible for habitually failing to accurately assess beforehand what manpower and trucks were needed for jobs. Regardless, the crew and owner insisted on finishing sharply at 5 pm, leaving at least half of my house still to move. The movers said they would be back next morning to move the rest. When I asked the owner if he would give me some discount on the rest of the move given that he had so underestimated what was needed to complete the job in the day promised, he angrily told me that he had no responsibility and that I should have known it would take longer--and then he hung up on me. When I showed up to my old house the next morning to meet the movers, I found out they had left valuable furniture outside overnight. And then: THEY DID NOT SHOW UP TO COMPLETE THE MOVE. . . AND THE OWNER DID NOT ANSWER ANY OF MY PHONE CALLS. By some miracle, I was able to find some movers (Clark and Sons) for that day who worked until midnight to get me moved. These guys were amazing. They did all of the things that Affordable Movers did not. They were highly professional and extremely kind to me throughout. They worked together well, assured me they were there until the move was completed, treated my furniture carefully (Affordable movers were responsible for some terrible scratches on my furniture), brought in another worker when they realized they needed more help. My experience with Affordable Movers was one of the worst that I have had with any company. They added incredible stress and trauma to a normally challenging time in anyone's life. Finally, given that I had to hire another company for a further thirteen hours, they were not very affordable at all.