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    Elite Movers 513

    5.0 (2 reviews)
    Open 6:00 am - 12:00 AM (Next day)

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    In-state moving

    Out-of-state moving

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    7 years ago

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    College Hunks Hauling Junk & Moving - Cincinnati

    College Hunks Hauling Junk & Moving - Cincinnati

    (43 reviews)

    They were able to get me on the schedule, meet with me, and remove an old sofa from my 3rd floor…read moreapartment all in about 30 minutes!

    I am writing this review to warn others about the negligence, indifference, and complete lack of…read moreaccountability we experienced with College Hunks Hauling Junk and Moving. We contracted with this company on 8/7/25 for a move scheduled on 8/22/25, from Anderson to Loveland, at a cost of $2,651.00. We trusted them with our belongings, including irreplaceable furniture, and that trust was profoundly misplaced. While there were some smaller issues--noticeable nicks on furniture and broken dresser drawer handles caused by movers lifting pieces by the handles--the true devastation came with the destruction of our mirrored curio cabinet, a $3,000 piece with curved glass on all sides and glass shelves. The glass shelves were wrapped properly. The cabinet itself was not. This cabinet was the last piece loaded and intended to be the first piece unloaded. It was not wrapped in quilts and not strapped to the wall of the truck. When the truck door opened at our new home, my heart sank instantly. The cabinet had fallen forward. It was completely smashed. Apologies were offered, with the team leader saying, "We didn't mean for this to happen." Of course not--but this was not an unavoidable accident. This was negligence. Basic moving protocols were ignored. I immediately contacted the owner, who dismissively responded with, "Accidents happen. Too bad for you." When my husband tried to speak with him, we were told, "That's what happens in moves." That response was devastating. We immediately tried to find solutions. I searched for replacement cabinets. My husband contacted glass companies to explore repairs. Because the cabinet uses custom curved glass, replacement proved nearly impossible. We contacted Glass Guru, Glenny Glass Company, Allied Window, Curve Glass Creations, and Custom Glass and Glazing. Only one company said replacement was even possible--and the cost would exceed the original value of the cabinet. All of this was happening while trying to settle into a new home. Throughout this process, we were in frequent contact with Tom Brown, the General Manager of College Hunks Moving, who showed no interest in helping us, despite openly acknowledging that the damage resulted from their failure to use proper care. Each interaction was cold, rude, and dismissive. Instead of taking responsibility, we were repeatedly pointed to a clause in the contract stating they would pay 60 cents per pound per item for damaged "fragile articles"--even though the contract also states that this limitation applies unless such articles are packed and handled by their employees, and only if the damage is not caused by the mover's negligence. This was not normal wear-and-tear. This was not unavoidable damage. This was a preventable loss caused by their failure to secure and protect our property. Our beautiful cabinet is gone. There is no meaningful compensation. There is no accountability. There is no concern for the customer once payment is collected. This experience revealed a dereliction of duty, a shocking lack of professionalism, and a company culture that hides behind fine print instead of standing behind its work. Please learn from our experience and stay away from College Hunks Hauling Junk and Moving. Once they damage your belongings, you are on your own.

    Clark and Sons Moving

    Clark and Sons Moving

    (54 reviews)

    If you're wondering why this company has so many glowing reviews, read on to learn about the…read moreunethical threats, intimidation, and bribery used by the owner, Clark. If not for the owner's behavior, this would be a five-star review. Bruce and Ryne, the two movers who showed up, were phenomenal--professional, respectful, and tireless. They worked quickly but carefully, took only one short break, and kept positive attitudes through an exhausting fourteen-hour day. They were the bright spot in an otherwise dark experience. We chose Clark & Sons because their website emphasizes "strength in unity," professionalism, and care. Sadly, none of those values were reflected in how we were treated. Our written quote clearly stated $189 per hour for a three-man crew and one truck to move our three-bedroom home about twenty-five miles. On October 11, only two movers arrived at 9:15 a.m. They immediately called the company to report they needed help. We overheard multiple calls throughout the day asking for assistance, yet no one was ever sent. Because there were only two movers instead of three, the job took from 9:15 a.m. until 11:30 p.m. At the end of the night, Ryne called the owner, Clark, to discuss payment and handed the phone to my husband. My husband first praised Bruce and Ryne for their hard work, then raised the issue of the missing third mover. Clark's response was hostile, abusive, and threatening. He called us "thieves," said he was driving to Indianapolis and would "turn his car around" to come to our house to "embarrass us in front of our neighbors", and physically attack my husband. When my husband confronted him about his behavior, Clark threatened to call the sheriff. His aggression destroyed any sense of trust. We refused to provide our credit card number, fearing he might overcharge us, and instead requested a secure payment link like the one used for our deposit. Five days later, on October 16 around 11 p.m., my husband began receiving repeated calls from 513-264-2622. When he finally answered, the same man admitted it was him--the same Clark who had threatened us--and said he was "frustrated that day." He then demanded that my husband make me remove a review, even though I had not written one. When my husband refused, Clark continued calling--**six times between 10:49 and 11:04 p.m.--**and finally texted: "If you get that review removed, I'll give you $1,000 right now." Screenshots confirm both the quote and the repeated calls. Sadly, the harassment has continued with more calls today. And so NOW I am writing a review. We've moved many times, across states and even internationally, and have never experienced such unethical and threatening conduct from a moving company--let alone from its owner. Adding to the irony, Clark & Sons promotes itself as a Christian, family-owned business. Their trucks display Bible verses and crosses, and they advertise in the Christian Blue Pages under the phrase "Strength in Unity." I end with one of my favorite verses: "By their fruit you will recognize them." -- Matthew 7:16

    Consider all your other options. My local move was highly organized and uncomplicated (mostly books…read morepacked in uniform boxes and uniform plastic bins along with some bookshelves and pieces of light furniture) from a single-family home to a first-floor storage unit with very easy access. The move took three times as long and cost three times as much as I was led to believe based on my conversations before booking with Clark and Sons. It was clear that time was being killed to make the move take longer, and the van even chose to get off the highway and take a congested local road through all the hospitals instead of staying on the highway as I had told them to do because we could get off very close to the storage unit. Turns out that two of the handful of things I told them should be handled with extra care were damaged, and I'm wondering if everything will be accounted for when I move out of the storage unit and unpack. I left a Google review and then got gruff phone messages from the owner telling me that it would be in my "best interest" to call back. The whole experience felt slimy and not good. If you don't want to be fleeced to the tune of nearly $1500 for a local move that only fills 2/3 of the truck, I really would look elsewhere. It seems pretty clear they get reviews taken down, so bear that in mind as well. In hindsight, I should have selected a different company or rented a van myself and hired people to load and unload.

    Two Men and a Truck Hamilton

    Two Men and a Truck Hamilton

    (3 reviews)

    Warning-Do Not Use This Moving Company My moving…read moreexperience on June 28, 2025, was profoundly disappointing. The three-hour quote for moving a small number of items was initially excessive, yet the actual service was plagued by incompetence. Despite explicit discussions with customer service regarding TV removal from wall mounts, the crew declined to perform this service, citing lack of knowledge. This necessitated my injured husband's involvement to complete tasks we had paid for. Additionally, significant time was lost due to the crew's inability to efficiently disassemble furniture. My husband had to guide the movers on bed disassembly, essentially wasting valuable time. Further issues arose when they (Kenneth C.) demanded an additional waiver for TV boxes, prompting my husband to transport the TVs himself. Throughout the move, one mover (Kenneth C.) was frequently absent and seen vaping, while the others struggled. The overall lack of professionalism and efficiency was unacceptable. Most concerning, a mattress was damaged during the move, and the subsequent damage report was misleadingly documented as "prior to move damage," despite an acknowledgement of responsibility from the mover Kenneth C. During the process, I was presented with an electronic document to sign. I signed this document under duress, believing it to be a reimbursement claim, only to discover later it was a prior damage waiver in addition to agreeing I was satisfied with all services rendered. This experience was far from professional and extremely unethical. Following a written complaint and a request to speak with the owner, I was contacted by Operations Manager Dale K. on July 2, 2025. During our discussion, I requested a reimbursement of $540 for 2.25 hours, compensating for the time spent waiting for my husband's arrival at the move site and assisting the movers along with repairs to the damaged mattress. Dale assured me he would discuss this with his team and process the refund. To date, I have not received a follow-up from Dale, despite sending additional emails and making several phone calls. My last attempt to reach the office at (513) 769-6683, the number provided in the email correspondence between myself, Dale K. (Operations Mgr.), Jordan K. (Franchise Mgr.), and George D. (Owner), was on July 10, 2025, was disconnected.

    If I could give ZERO I would. Save your money. They have drug addicts that are so incredibly lazy…read morethat come to move your items. We hired them based on reviews from OTHER locations. They completely disappeared for 45 minutes and wouldn't answer my calls when they had 1/3 of my items in their truck. They sat in my old driveway for 20 minutes not moving at all then disappeared when we only moved three miles away. They showed to our new home so cavalier like they hadn't just gone rogue for 45 minutes and were high as kites. I complained to corporate and they said they would credit one hour. One hour? What a JOKE! They took them almost a month and two follow ups. Their "corporate" office said they couldn't help because it's a franchise. They spent more time smoking cigarettes and complaining about the move they did the day before and how sore they are-not my problem. Poor customer service. They should be paying me at this point. WORTHLESS.

    Elite Movers 513 - movers - Updated May 2026

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